1. Grease Monkey

0

Phoenix, AZ

Grease Monkey

4.2 (117 reviews)
Closed • 8:00 am - 6:00 pm

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Response quality

Excellent

Response time

20 minutes

Services - Grease Monkey

Auto brake repair

Auto engine repair

Grease Monkey Photos

Recommended Reviews - Grease Monkey

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5 years ago

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8 years ago

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5 years ago

Every time I come in they are super nice and always able to help me even if it's like a temporary fix! Truly awesome and super helpful!

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3 years ago

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4 years ago

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8 years ago

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7 years ago

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Merry M.

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6 years ago

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4 years ago

Excellent and quick service. Helped us discover a major issue with our car. They also report to Carfax.

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7 years ago

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8 years ago

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5 years ago

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Page 2 of 3

Ask the Community - Grease Monkey

Review Highlights - Grease Monkey

“I called and Thad responded that I could get the car in though there may be a wait as his assistants were busy.”

Mentioned in 8 reviews

Read more highlights

Take 5 Oil Change - Wiper fluid fill during oil change.

Take 5 Oil Change

(8 reviews)

Brendan Lanee were incredible today! This place is first class and ran extremely well. I will be…read moreback again! They are also military friendly! Highly recommend

I came across an online coupon for 25 % off any oil change service so I thought I would give Take 5…read morea try. When I pulled up to Take 5 I accessed the coupon on my phone and followed the instructions to enter my email address for marketing purposes. When I entered my email the coupon closed and I couldn't access it any longer. I went online and found a $ 7.oo dollar off coupon to use. I pulled up to one of the 2 entries to empty bays while the third bay was occupied. I was greeted after a couple of minutes by a young man who explained that it would be just a few minutes and they would be with me. Eventually I was directed to pull my vehicle into the service bay and again told that it would be a few minutes while they finished up the 1 customer they had When I arrived. Finally someone came to explain the services to me and take my information. In my photos I included the price offerings for oil change services which I had questions about. I was told that for the less expensive synthetic oil change options they used a rebrand oil under their brand but it was Castor oil which is considered a mid- top quality oil. The highest price oil change option is Mobil One synthetic, which should tell you how much better Mobil One oil is considered to be. I settled for the full synthetic change ( $ 84.99 ) with the rebranded synthetic oil. They checked my air filter and other essential fluids and everything was good because I check them myself regularly. My oil change was done and it was time to check out. I brought up the problem with the 25 % coupon disappearing after I entered my email and the attendant indicated that the marketing people were aware of the problem and were working on it. He didn't offer to honor the better coupon but did accept my smaller coupon. From the time I pulled up to the time I pulled out was more like 15 to 20 minutes. There were 2 attendants and both were very personable. The prices are high and if you search online you can find local oil change specials at a better price. The service was good and I was treated like a valued customer. I can't justify them not honoring the 25 % off coupon which was the motivation for me trying Take 5 in the first place. I feel that if they are aware of the problem they should honor the coupon the customer tried to use. I will stick to finding local oil change specials as I have in the past and Take 5 won't get my or my families business going forward.

Grease Monkey

Grease Monkey

(147 reviews)

I had such a great experience at the Grease Monkey location at 40th Street and Thunderbird!…read more I was greeted right away and received immediate service. Everyone was friendly, professional, and efficient from start to finish. They completed my oil change quickly, but what really impressed me was that they took the time to point out that my key fob battery was getting low before it became a problem. The biggest surprise was when I mentioned I had been struggling to reconnect my phone to my car's Bluetooth. The manager came out, took a look, and had it connected in less than two minutes! That level of customer service went far beyond what I expected during a routine oil change. It's rare to find a business that's not only fast and knowledgeable but also willing to help with something completely unrelated just because they care about their customers. I truly appreciated the extra effort and kindness. I'll definitely be back. Highly recommend this team!

I've been going to this location for the past two years now. Not just for oil changes but really…read moreanything that concerns me with my car. Every time the team is so kind, helpful, and clear. I never once have had to question them as they are always honest and save me money. I've met a lot of them on the team, and I've only had great experiences. Especially as someone who doesn't know anything about cars, I feel comfortable with the guys here. Never feel as if they are taking advantage of my lack of knowledge. Plus great prices!

Kelly Clark Automotive Specialists

Kelly Clark Automotive Specialists

(79 reviews)

These guys always take care of me. Jesse let me know what needed to be done in order of importance…read more I always feel safe after getting my car repaired. Yes, the prices are high, but what isn't? Car maintenance is important & I trust these guys.

As a first-time customer, I was disappointed with my experience. I scheduled an inspection and was…read moretold it would take about "half an hour." I understand that automotive work can sometimes take longer than expected, but after an hour and a half I had to ask for an update because no one had communicated the delay. I noticed on the front desk computer that I was entered into the system as a drop-off, even though I was waiting for my vehicle. I always wait during appointments, and if that impacts how service is prioritized, it should have been confirmed when scheduling. I also noticed there appeared to be either a misunderstanding or scheduling issue with another customer who had an appointment after mine, which raised concerns about how appointments were being managed. When I asked for an update on the timing, the response I received felt dismissive. The employee responded that "nothing is ever a half an hour, not here, not any shop." I understand that estimates can change and that inspections may take longer than expected, but my concern was not that it took longer--it was that I was given an estimate, waited significantly beyond that timeframe, and had to ask for an update myself. The employee told me he would check on the timing and get back to me, but I did not receive an update afterward. Instead, he returned to the office and continued working with vehicles. Another employee also said he would check on the status and where the first employee was at, but I did not receive an update from him either. A simple update or revised timeframe would have gone a long way. The inspection, which was quoted at approximately 30 minutes over the phone, ultimately took about two hours and cost around $100. The findings included recommended back strut replacement, brake fluid service, and a battery replacement, with an estimated total of around $1,760. They also identified a bent rim, but I did not appear to receive a quote for that item despite requesting one. I have no doubt that their technicians have the knowledge and skills to diagnose and repair vehicles, and that expertise has value. However, expertise does not replace the need for clear communication and respect for a customer's time. I was hoping for a shop that values the customer's time as much as their own. Given this experience, along with pricing that appears to be higher than other shops I have compared in the area, I am uncertain whether I will return for future service. I hope the shop improves its scheduling process and communication with customers when delays occur. ******* Edit in response to their Google review commentary: It's worthwhile to note the company response below essentially argues pricing (which was never contested as explained in my above review). The pricing was provided for other individual's knowledge of business pricing and a stated reason for hesitation in repeated business. There was no argument to the state of the car either-- it's at a shop as it needs repair. I went to one other business, not multiple as was stated in person and over the phone-- indicating a lack of clarity again with notation on client accounts more publicly-- and and was quoted half an hour of my time with no updated timeline despite two requests to one staff member as well as the owner, Jesse, who just walked away. The Argumentative and dismissive responses on the stated concerns in the severe lack of timing and communication are what have just ensured I do not return to this establishment and suggest others take a closer look at what shop they choose for the work on their vehicles.

AMC Automotive

AMC Automotive

(152 reviews)

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

After stellar Yelp reviews (4 plus) guided us to AMC, paid over $3000 (for a broken serpentine…read morebelt, AC belts, new radiator etc., with all parts warranted per AMC). Confident and relieved we'd found a "go to" mechanic in Phoenix, one month later the car began experiencing intermittent power steering outage issues. Our son (in college and alone far from home) immediately brought the car back in, but AMC essentially refused to pop the hood, or otherwise even look at the car "unless the driver could replicate the issue". Two weeks later power steering and AC completely failed on a busy highway (due to a leaking radiator hose that ultimately fried the alternator). Paid an additional $800.00 (plus towing) to a competitor to fix what AMC should've caught. Also, AMC hours are now M-Th and of course this emergency happened on a Friday. First time Yelp has led me astray. 9/9/2026 - Owner Gilberto immediately reached out on Yelp below apologizing and asking for submission of additional repairs documentation to handle the case "fairly". To be fair, I did not go into specifics of prior phone interactions with Gilberto - owner - after the car was first towed to AMC and the had to be retowed to another shop due to AMC's inability to handle after hours emergencies (eg., no closed parking, nor key drop or other available). While all calls with were professional and courteous, Gilberto was ultimately unhelpful and disappointing (leaving us with limited options). The fact that AMC refused to do anything after the car was brought in by our son (for scary warning signs similar to the original problems) just prior to a catastrophic (towable) failure on a busy roadway is what is unacceptable. Not saying AMC is a bad business, they just really blew it. For minor car maintenance (oil changes and tire repairs) AMC is probably great. For major car repairs go elsewhere in the valley, please.

Grease Monkey - autorepair - Updated November 2026

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