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    Grease Monkey

    2.7 (41 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Grease Monkey

    Auto brake repair

    Auto HVAC repair

    Grease Monkey Photos

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    Review Highlights - Grease Monkey

    I poked my head into the garage and let them know I wanted a full synthetic oil change.

    Mentioned in 2 reviews

    Read more highlights

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    Accelerated Automotive Specialists - ASE Certified Technicians!

    Accelerated Automotive Specialists

    (12 reviews)

    I am struggling with a rating as our experience started off great with good communication from…read moreGreg. He was able to order our parts quickly and I made an appt for early on a Tuesday morning. I then got a call on Monday from a female at the shop saying our parts were in and they would like to get me scheduled for later in the week or the following week. Which was weird because I already had an appointment for the following day. We dropped our car off early in the morning and did not hear anything all day. I called later in the afternoon and the same female answered the phone. I asked for an ETA on when our car would be done. She said she could not do that and she would call when it was done. I felt she was rude and in a hurry to get me off the phone. So I called back and asked to speak to someone else who could help me more as I was trying to plan out a ride to the shop. She again was rude saying they had a lot of cars to work on that day, which was not my issue. I felt like since I had an appointment, our car would be a priority. I then asked to speak to someone else, which she did not like. I was then able to speak to a technician who was actually able to give me an estimate. Not sure why she couldn't take the time to go and ask for an estimated time. This is a very small car shop and would not have been hard for her to do. Then when I went to pay, I was told of a 4% Credit card fee. Which added an additional 65+ dollars to our total. Why wasn't this shared with us at the beginning? I most certainly would have brought in cash. But this was 10 minutes before closing and I needed my car for the following day for a long road trip. I am not sure why it is so hard to communicate with your customers. I was not asking for a specific time for when my car was going to be done. I understand we were not the only vehicle there. But get up, walk into the shop and ask for an ETA. And why is it so hard to be transparent about a fee upfront vs. waiting until a customer comes and pays? Sometimes the little things can go a long way. We will not be back. And I know that losing our business will not hurt your shop. But good customer service can go a long way!!

    I had my 2009 Camry with 77,000 miles towed to Accelerated Auto because of a severe engine miss…read morewhich rendered it not drivable. After a short time they called to let me know the engine was shot & they could do a used engine with 90K on it for $6,000 to &7,000. I opted to have the car towed to the Greeley Toyota dealer, where I bought it new thinking maybe Toyota might give me a deal on a new or used car. It turned out that the engine just needed new spark plugs & one ignition coil and now it runs great. Needless to say, I will not return to Accelerated Auto for any work after such an extreme misdiagnosis. I only hope it was an honest error.

    Grease Monkey - autorepair - Updated September 2026

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