Bought a used 2017 4x4 Mercedes sprinter sight unseen, brought it to these guys to go over it, and…read morefelt extremely well taken care of. They're thorough, take time on the phone, document everything, and are just generally a pleasure to work with. Brandon handled for me, and it's obvious he knows Sprinters inside and out, and they coordinated their work with my conversion company for the van and handled transporting the van for me across town, etc. Easy five star experience.

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

I called this place 10 times today and they never called me back. They did full brake job on my…read morevehicle and now the brakes are squeaking after having spent a lot of money. I stopped by the place and there is a sign on the door that states they are closed forever! Well, that just sucks because I spent all this money and my brakes are still not right.

This message is for those friends that like an Auto repair shop that will not rip you off. Karen…read moreand I highly recommend "All-American Auto Repair" in Longmont. How many repair shops will do a repair and not charge you? We had our 2018 Honda in their shop today to check the A/C as it was not putting our very cold air. They checked it out, no leaks but they added R134A refrigerant and sent us on our way with no charge. Who does that now a days? Back next week to ensure no leaks. Thank you, Shawn. I love ChatGPT and asked it how I should thank them. Following is what AI says I should say: "Subject: Heartfelt Thanks for Your Kindness and Expertise Dear All-American Auto Repair I hope this message finds you well. I wanted to take a moment to express my deepest gratitude for the exceptional service you provided in fixing my car's A/C. Your generosity in not charging me for the repairs is truly touching and speaks volumes about your dedication to customer satisfaction. The comfort of a functional A/C during these scorching summer days cannot be understated, and your team's expertise in diagnosing and repairing the issue is greatly appreciated. Your kindness has not only helped me but has also reaffirmed my trust in your establishment. Please accept my heartfelt thanks for going above and beyond to ensure my vehicle was in proper working condition. Your outstanding service has earned my respect and loyalty as a customer. Wishing you continued success and prosperity in your business. I will not hesitate to recommend your auto repair shop to friends and family in need of reliable and compassionate service. Thank you once again for your exceptional assistance. Warm regards, DeWayne Drummond"

I said I wouldn't leave a bad review but the district jerk off looked me in the eye and told me to…read morebasically deal with the situation since he's not giving me a bill after they've had my vehicle for four months during my my rotations in Türkiye. Had an integrated 4 x 4 wheel hub vacuum issue on on four driver side. It started with a high pitch when I got it back. It started with a massive grinding, and it did not quit. I was left without 4 x 4 for a half a year and they use zip ties to disengage it and keep it out-of-the-way instead of having the problem fixed the whole month they had it (x''s 4 months) The effort seems there by the front office, but I gave my truck to them for a month 4 different times, (having it 4 to 5 weeks time) and they still couldn't fix what I relayed what the ford shop told me to take care of. They sold me something I didn't need, when I told him that wasn't the problem that Ford was telling me to take care of, every time I got it back the issue was never fixed. The frustration of these guys having my vehicle for a months time and still not fixing a vacuum leak on one side of my four-wheel-drive integrated hub is extremely aggravating. They violated my breathalyzer costing me over $200 with multiple trips driving mechanics around managers around without a fillup. I turn my vehicle in clean with the promised it being out of the elements and I get it back like the Sahara sands on vehicle and they offer me a card to the car wash down the street... unreal, that should've been taken care of by them. The district Superman that came in with the Cape basically slapped me in the face and told me I can take care of all the other expenses since he's not giving me a bill. We wouldn't have had the problems that we had if they would've just listened to what I told them to take care of. Will not return, be careful.

I had my front shocks replaced, my transmission serviced, and my spark plugs replaced at BG. This…read moreis one of the best experiences I have had at a car shop. A lot of times as a younger woman I tend to run into car shops that are trying to sell me things I don't need. I enjoyed my experience at BG because I could tell they were honest, thorough, and kind. As someone who also has lots of car anxiety they were very reassuring that my car was in great shape. I will be going here for all my car needs in the future.

This was my first experience with Stan's. I was at a dead-end trying to get my VW TDI to start. I…read morespoke with Dana on the phone and she was great in getting my information about what was going on with the car and with keeping me up to date. Very patient! The mechanic, Danny, put a lot of work into troubleshooting the issue. He figured out that the fuel filter I installed had a small defect in the rubber gasket at the top. This defect was allowing air to get sucked into the fuel line so that the injectors never got proper fueling. I have to tell you that defect was VERY hard to spot and Danny is amazing in finding that hidden fault and replacing the filter which solved a problem I had been struggling with for weeks! Thank you sir. Next time this DIY guy breaks something Stan's Auto will be first on my list to visit.

Paid 250 to have a oil leak diagnosed and they quoted me for what I told them might be wrong. Went…read moreto a different company and found out none of what they said was wrong was actually wrong.

Would not ship my car back to me, without me agreeing to an extra last minute agreement…read more Transmission lost fluid on trip back to California. Transmission had to be redone. Returned my truck to me in Unrepaired, Unusable, condition. Last minute agreement included For ME to update my equipment to +$1,200. dodge OME only cooling for transmission. In order for my transmission warranty to be valid, must be under these NEW Terms. Not happy, or satisfied with communication and service. All kinds of excuses for their failures. Illegal last minute, contract to document change demands, or my truck doesn't ship out. I am not happy with this company. I would not recommend this company.

Our ancient Outback was in need of another clutch, and I was tired of the work done by our local…read moreSubaru dealer. I brought the car here for the repair and when I got it back it drove better than it ever had before. Great job. Thank you.

Just wanted to give a shout out to Steve & ASR for putting my mind at ease and taking care of my…read moretruck like it was their own. Steve got me in for an estimate the same day I called ASR and gave a conservative, fair price on the repairs needed on my truck. I had been told by another so-called mechanic that I needed a new transmission & that he had fixed the noise my truck was making. GRATEFULLY, I didn't have him look into the transmission issue, but, unfortunately, a few weeks down the road the noise he supposedly fixed continued after we paid him, he hadn't fixed anything but was happy to take our money. ASR was able to flush my transmission fluid and fill it with new fluid and it runs like a champ! They also discovered the noise & actually fixed it! I will be taking our vehicle vehicles to them from now on.

The face of the business, Steve, is harsh abrasive and short when called upon to answer simple…read morequestions about the services he provides. He also badmouthed his staff and said things I cannot quote here. He is a small business and obviously is not interested in growing.

100% HIGHLY Recommend We Care Auto Repair! We were driving through from Colorado Springs on a trip…read moreto Montana and our brakes went out at 6am in Fort Collins. Had AAA tow us to a shop that told us they couldn't diagnose until 5pm (we would've had to cancel the trip). Our tower recommended We Care Auto Repair, we gave them a call and got to speak with a great employee before they even opened for the day. Tower brought us over to them right as they opened up and they got us in short notice-- we had a good idea of what the issue was, talked with the mechanic and he said since we're passing through he'd help us out asap. Took about 2 hours total and their team fixed the brake, got fluid back in the lines and bled them, realigned, and looked over everything to be sure we'd be safe on the trip (even topped off our tires and washer fluid). The price was fair and the service was 5-stars, we even had our 2 dogs with us and they were accommodating and recommended a nearby dog park while we waited. This is a great team, I'd recommend them to anyone in the area!

My vehicle was a 2007 Toyota matrix with about 200k mileage on it, we care auto repair did an…read moreamazing job on multiple occasions of getting my car in great working condition and working with me at the same time ! They are always fairly priced with parts and labor costs. They are amazing at letting you know how your car is doing and what the problems are/could be!! they helped me get my car into good shape for trading it in and many times before when it would breakdown in high-school. Me and my mother were looking for a more affordable mechanic after going to Firestone and running our pockets dry. So I would absolutely recommend this shop for any car related problems!

The team at Poudre Auto Repair is top notch! They are honest, professional and care about their…read moreclients. They are exceptional at diagnosing and fixing all makes of cars and trucks. We have used them for several of our cars/trucks over the last decade. We have always been impressed with them. They are priced fairly and do excellent work!

Good communication, friendly service, will let you know if they cannot do something (I so…read moreappreciate that). Fixed what we needed at a relatively low price.