1. Stan's Auto Service

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Loveland, CO

Stan's Auto Service

3.1 (47 reviews)
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Services - Stan's Auto Service

Car towing

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RV towing

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Incentives skew review results...
Ken S.

I would love to be giving Stan's 5 stars, but my experience doesn't justify it. I called them Tuesday morning and got an appointment to bring it in Wednesday morning, which I did. Both when I called and when I dropped off the car, we discussed how I *had* to have the car back on Friday, because that's when my family was coming to visit. At no time did they so much as hint that they couldn't do it. Well, they didn't even look at it until the next week. -2! On top of that, there was the typical unasked-for inspection where they find other things that your car "needs", and which they would be ever-so-happy to fix for you for an additional charge. The problem I brought the car in for (non-working A/C) did get fixed, but I think $900+ for replacing a bad hose and recharging the system is high. The overall high review scores for Stan's are suspect; they are incentivizing people to write 5-star reviews. This skews the score in their favor when compared to shops that aren't doing the same.

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4 days ago

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1 year ago

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9 months ago

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11 months ago

Quoted thousands of dollars before our regular mechanic stepped in to say none of the repairs were needed.

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2 years ago

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5 years ago

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9 years ago

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6 years ago

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4 years ago

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8 years ago

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6 years ago

Business owner information

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Sheldon B.

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7 years ago

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6 years ago

Always professional and timely service! Best company for work on any vehicle or towing needs.

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Sheldon B.

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5 years ago

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Sheldon B.

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4 years ago

Worked on our Chevy Silverado. Did a great job

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6 years ago

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6 years ago

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Sheldon B.

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4 years ago

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6 years ago

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12 years ago

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7 years ago

Great service , very honest , up front about costs and gave all options. Would highly recommend for motorhome service.

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14 years ago

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5 years ago

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9 years ago

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7 years ago

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4 years ago

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5 years ago

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9 years ago

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8 years ago

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8 years ago

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11 years ago

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6 years ago

Not honest. Preformed work directed not to. Some items charged for were not preformed (grease) fittings were not touched when looked at.

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10 years ago

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8 years ago

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7 years ago

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11 years ago

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8 years ago

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10 years ago

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14 years ago

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12 years ago

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Ask the Community - Stan's Auto Service

Review Highlights - Stan's Auto Service

“First off, let me say that Shane is the best.”

Mentioned in 3 reviews

Read more highlights

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(32 reviews)

Brandon and his team were absolutely excellent. Great group of guys with good energy and a fun…read moreplace. Great at explaining and recommendations. They were happy to show you the issue and give you ways to create a result. Truck a.k.a. Rex is feeling fantastic 5/5

I brought my car to BG Auto / Loveland and feel that I was scammed. My dealer had mentioned that I…read moreneeded to replace the rear brakes, so I called BG Auto to ask for another estimate. They told me I needed to bring the car in for an inspection, which I did. They said they perform a full inspection, and after a few hours, they gave me a report stating that, in addition to the rear brakes, it was "urgently needed" with a red exclamation icon to replace the water pump/alternator belts. The person at the front desk, XXXX was very impatient to have me decide whether I would ask them a service or not at the spot. They attached a photo and claimed the belts had cracks and damage, but the photo was unclear. Since I don't know much about cars, I agreed to the replacement. After the service was completed and I paid, I noticed the receipt said "serpentine belts replaced," which alarmed me because I had replaced the serpentine belt just the previous month. I didn't realize that the water pump belt is referred to as the serpentine belt. I went back to question them, and XXXX at the shop showed me the old belts. Of course they looked almost new (one completely IS new) and had no visible cracks or damage. I told him, "You replaced the belt that I had just replaced last month." XXXX responded by just saying, "Sorry, it looked damaged," but did not provide a satisfactory explanation. After this experience, I had my battery--which they had diagnosed as "weak"--checked at another shop. The technician there told me the battery was fine and did not need to be replaced. This experience felt like a complete rip-off. I will not return to this shop. If you are not knowledgeable about cars, be very very cautious, and always ask for another opinion at another shop(s). Based on my experience, they may recommend unnecessary repairs.

BG Automotive - Your Longmont BG Automotive Team

BG Automotive

(43 reviews)

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

ACE  Transmission & Automotive

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The job was to replace the clutch in a 2003 F250 4x4 7.3L diesel truck (12,000 miles after having…read morethe same clutch replaced at Proformance). Brian is nice, and easy to talk to on the phone and in person. What I really liked and appreciated is that we both researched what clutch would be best to install, to keep it from failing again for a long, long time, and we both came up with the exact same answer! So that was the Good. The Bad was that I desperately needed the truck to haul water, and even though I explained that, it made *no* difference. After the truck was dropped off, it was a week before it was even looked at and diagnosed. Then the parts got ordered. Another week went by before the parts arrived. Several days later the truck was ready to drive. If he did the diagnosis in the beginning, he could still have done just as much work on other jobs before getting to mine, but a week would have been saved, and I wouldn't have had a water crisis to deal with. For the curious - and it didn't affect my rating - the job was just over $2500.

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Lucky's Diesel Shop - Big.Red!

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Stan's Auto Service - towing - Updated October 2026

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