I don't buy cars too often but I will always bring my business here in the future! My husband and I…read moresaw an ad for a car we were interested in from The Right Ride. We test drove it and were not going to buy that day. Fully expecting to be talked into buying it and getting the whole sales pitch, we were pleasantly surprised that was not the case at all. We had such a positive experience that after we drove away we decided to come back and buy the car. Then, we had some problems come up. We were having a really difficult time with getting a bank loan and these guys were so patient and extremely helpful through this process and telling us our options (but never pressuring us to do anything). We ended up getting it all sorted out and left happy with our car. Fast forward about three weeks later, the car starts acting up. It wasn't running well and left us wondering if we were sold a lemon. We decided to call these guys and tell them about the car troubles. They told us to bring the car back to them to have it worked on so we (hesitantly) did that since they initially seemed like such honest guys that it didn't make sense that they would have purposefully sold us this dud. They made it SO right. They put 110% into determining the problem and fixing everything for us. It ended up being something very complex that took a LOT of extra work..not just lifting the hood and replacing one part. This would have cost us a fortune from the dealership and we really lucked out by using their services. These guys are not in the business of screwing people over which is so refreshing in a business with such a bad reputation for doing just that.

Amazing and easy experience. Friendly staff…read more The price was as listed online. No hidden fees. They didn't try to upscale me. Came from Texas to buy a truck and they worked with me. They offered to pick me up at the hotel the morning of the purchase. Paperwork went smoothly and staff was kind, patient, efficient, and non pushy. Worked with Paul and then Mark when Paul got busy. Would definitely recommend. Also the truck is great!

These guys are absolutely GREAT! They made the car purchasing experience absolutely exceptional!…read more We purchased a Porsche Cayman S from them and they did a great job. We will be back for the next car, and will send people their way whenever we can, highly recommend them! Steve and Ari were the best! Ask for one of them, they will take really good care of you. Thanks guys, for a great car!

Rob is a standout human -- not even related to car sales but he helped me with a sudden car issue…read morethat happened by his dealership. Thanks, Rob!

My first brand new Vehicle purchase should have been stressful & that is not the case . Working…read morewith Felipe Rodriguez helped me feel confident and sure I was making the right decisions & all questions answered along the way !

The only reason this place gets two stars is because the sales guy was cool and no BS. Do not…read morelisten when they say top dollar for trade. They tried to low ball the crap out of my truck by well over 6k. After selling privately I will be going somewhere else just off principal alone. They literally wasted hours of my day. Go somewhere else

I had been in the market for a 2023 Volkswagen id.4. for about two months. Each time I would go to…read moresee the vehicle in person I would find that the vehicle had been in an accident and the repairs were not of good quality. I had just about given up on locating one that was not damaged. On Wednesday evening I stumbled across an online add from Crossroads Hyundai with the vehicle I was looking for with everything that I was wanting and at a fair price. On Thursday morning I made the trip from Denver to Loveland to see it in person. I was pleasantly surprised to find that there was no previous damage. My salesman ( Merick, ) was awesome. I was in the dealership a total of about 90 minutes. I drove my new car home at the end of the 90 minutes. I would recommend Crossroads Hyundai and Merich Parr as a salesman to anyone in the market for a new vehicle.

Great salesperson, but disappointing dealership practices and a complete lack of accountability…read morefrom management. My wife and I purchased a 2024 Kia EV9 from Crossroads Hyundai of Loveland, and unfortunately, what should have been an exciting experience has turned into a frustrating disappointment. We were comparing this vehicle against another very competitive option, and the sales team assured us that the EV9 included automatic self-parking after reviewing its features on their computer. After purchasing the vehicle, we discovered that the feature actually requires an additional $600 activation through Kia. Unfortunately, that wasn't the only discrepancy. We were originally offered a 10-year/100,000-mile warranty, which ultimately became a 7-year/100,000-mile warranty. We were also verbally quoted a $100 deductible, only to discover the paperwork stated $200. Thankfully, the finance department corrected that after I caught the mistake myself. Three significant discrepancies during a single vehicle purchase. What disappointed us most was how management handled our concerns. After sending a detailed email explaining everything, I spoke with management and was told the dealership would not offer any assistance with the self-parking issue. I was also told that if something wasn't in writing, they wouldn't honor it, regardless of what was communicated during the sales process. Even more frustrating, management didn't seem interested in fully reviewing my email or listening to my concerns before cutting me off. There was no attempt to find a compromise or offer any meaningful resolution. I do want to make one thing very clear: our salesperson was absolutely wonderful. My wife and I both agreed they were the most knowledgeable, friendly, and helpful salesperson we encountered during our entire car-shopping experience. We're intentionally leaving them unnamed because we don't want this review to reflect negatively on someone who genuinely provided excellent service. Our disappointment is with the dealership's business practices and management's unwillingness to take responsibility when things go wrong. We genuinely would have returned for future purchases and recommended this salesperson to our friends and family. Unfortunately, after seeing how management handles customer concerns, we no longer feel comfortable doing business with this dealership. It's not even just about the $600. It's about trust, honesty, and standing behind the information your representatives provide to customers making major financial decisions. A great salesperson can earn your business, but poor management and a lack of accountability can lose it just as quickly. I strongly encourage anyone considering this dealership to get every promised feature, warranty term, and agreement in writing before purchasing.

I was having car issues on a Saturday while in Estes Park for a weeding and Derek got my car in…read morequickly to be diagnosed and repaired so I could make my drive back to Iowa on Sunday. Thanks to Derek and the service team!

Took my Chevy truck in for an intermittent problem. I got the feeling that they were never really…read moreinterested in fixing it, not working diligently on it, and just kept it without doing much at all. I say I got the feeling, because I never heard from them at all. Their online / text system of updates was useless. I received zero communication from them for three days and had to contact them myself for any updates. They said they could not reproduce the problem, but when I picked up the truck, it died three times in their parking lot. Did they really do anything? I don't know because they wouldn't give me a written copy of their "secret" paperwork as if it held nuclear launch codes or some such thing. They're a bunch of "newbies" with no customer service skills and no knowledge of older vehicles. Bought this truck there back when they were just Davidson and were decent. The only reason they get one star is because at least I was not charged.

Auto Integrity blew me away! Just like anyone else buying a used car, I certainly felt some…read moretimidity showing up to the lot after seeing a car I was interested in online. The car looked wonderful, drove well on the test drive, and AJ was phenomenal through the initial process, and walked us through the paper work, and agreement, without a hitch. They were accommodating to our financial needs, and made sure to figure out a way to get into the car we wanted, in a way that worked best for me and my fiance. Fast forward 4 days, our car needed a repair that was near impossible to notice by the lot, and I was extremely nervous about letting the dealership know. This is usually where the nightmare begins, but NOT with auto integrity. Kieth, AJ, JP, really everyone I came in contact with was AMAZING, they followed up promptly any time I had a question, handled with repair with no hesitation, made sure I had a vehicle while the car was in the shop, everything. I have never had a better experience. Not just for a car, but anywhere. These guys care, are attentive, and made sure I felt taken care of throughout the entire process, from start to finish. I will be going back here for any car buying needs I have moving forward!

Now here is a car dealer with actual professionalism and kindness to help support a buyer each and…read moreevery step of the way through the entire purchase process. The owner Keith even gets involved to make sure everything runs smooth and the buyer is happy with their purchase. I was on the fence about an extended warranty and with no pressure either way Keith made it affordable and easy to decide to go with it even though the F150 I was buying runs like an electric vehicle and idles so quietly and smoothly for an ecoboost 3.5 V6. Thank you Auto Integrity for the amazing purchase experience and for helping me through a difficult time when I felt like I had no where else to turn to. Sometimes people forget they are buying pre-owned vehicles so there are never any guarantees. Especially in today's economy when I think less and less people know how to properly care for their vehicle(s) or even change a tire much less ensure proper maintenance. Sadly I see more and more carfax reports showing people choosing crappy places like Walmart for a cheap service rather than paying a quality place like a dealership to do the job properly and thoroughly. Plus a dealership knows what to look for because they specialize in that car and no one at an independent shop knows every single make and model and what to look for. Unfortunately the staff at a place like Grease Monkey or Walmart simply do not have the same level of education support training or knowledge because again no one can know everything about all cars so it pays for itself to find an expert on the product. This would be like taking your iPhone to Samsung and asking for help...but for some reason people think cheaper is better when in fact you get what you pay for. I feel like I made the right decision and am very happy with my purchase from Auto Integrity Sales and Rental. Thank you all for this amazing experience my family and I are very happy with our purchase.

We went on a Saturday afternoon and were attended by Brandon! He was super professional and…read morerelatable. We walked around and got a good feeling of the lot! He was super informative and helpful! We did purchase the car and I'm beyond satisfied with my purchase! Definitely appreciate all that Brandon did for us! Thanks.

REALLY impressed! I wanted to sell a car, period. Went to the websites of CarMax, AutoNation, and…read moreCarvana. ACCURATELY described my vehicle and got an offer from each. CarMax and AutoNation made the same best offer. CarMax was closer, so I took the car to them. Kept expecting something to go wrong, like finding some reason to lower the offer. It didn't happen - what I was offered online is exactly the amount I got. It was fast, it was easy, and it was such a better experience than trying to sell the car myself. Oddly, the appraiser marked "shift problems" on the evaluation; I think he just wasn't used to continuously variable transmissions. And it wasn't used against me, so no harm, no foul. I am sure to use CarMax again in the future!

Do not buy from this dealership. I am a single grandmother raising two young boys. I also have two…read moredisabled adults in my home. I desperately needed a vehicle and went to them for help I told them my needs and they sold me a Lemon. A 2019 Ford explorer I put $3,000 down and have made three payments on a vehicle I cannot even drive. The transmission went out the first night I got it. They took it back and fix that problem. Then a few days later the engine went out in the car. They had my car for over a month and said that they fixed that as well. After about a week the engine blew going down I-25. I had to pay 275.00 to have it towed home. They told me they had a solution for me. Which was getting me another car loan for another car but they said they couldn't give me legal advice on what to do with the car I already had. So they tried to stick me with the Ford explorer on top of a Dodge journey they were trying to get me to buy for $10,000. When I refused the offer, because I am a woman of little means they weren't nice anymore. Amy threatened to call the police on me and have me thrown off their lot. Amy told me she didn't care about my daughter with disabilities and didn't care how I got my car off the lot but if I didn't get it off the lot she was going to call the police on me. So here I am stuck with a car that don't run and a loan that I have to pay off with no car to drive. Please think twice about buying a vehicle from this company but they are crooks and take advantage of disabled people and children.

Sold me a car with a bad transmission without disclosing. When they offered to do a transmission…read moreflush, their mechanic used the wrong fluid, which damaged my transmission even further. I had terrible customer service from Amy in particular. They did not help fix this issue, and Amy straight up told me to stop contacting them regarding this issue.

I bought my 2011 Hyundai here back in 2015 and it's still running great. They are good at working…read moreout a good deal for you and aren't the typical pushy sales guy. The owner even took me out for breakfast after the sale and we had a nice talk about family and his personal story. Good hearted people and good cars.

Don't come to this dealership. We bought a car from them and it was a piece of junk. before we…read morebought it we told them the steering wheel was hard to turn, they promised to bring it to the shop to have it looked at. A few days later they called and showed us what their mechanic said and it stated that everything was fine. We purchased the car. Then a month later the steering went out and cost us 2,000 dollars to replace it. Then next thing to go out was the odometer it stoped showing the mileage. 2 months after buying it our car broke down on the side of the road. We took it to shop and the engine died and would cost us 10,000 dollars to repair even though the car was worth less. We called the dealership and asked if they could do anything to help and the guy we talked was rude and threatened us saying they deal with this type of situation all the time and had lawyers that will beat anyone in court if we tried to take any legal action. Don't do credit acceptance that they offer there either.Your rates will be at the highest percentage. Summers Auto get you with the guaranteed credit aproval but it comes with high cost and you end up paying for more interest then what the vehicle is even worth.

Service was excellent. Fast and courteous. I'll definitely return if I need any work done.read more

Travis gave me an honest assessment on our car, and gave us advice on what needed to be fixed and…read morewhat did not.