Service was excellent. Fast and courteous. I'll definitely return if I need any work done.read more

Travis gave me an honest assessment on our car, and gave us advice on what needed to be fixed and…read morewhat did not.

Good people who do good work at a fair price. Courtesy shuttle is very convenient and everyone is…read morefriendly. Only got an oil change, but I'd trust these folks to do more intensive maintenance on my vehicle as well.

Per my Warranty for the AC Compressor CBA installed in 6/6/24, I was having problems with a high…read morepitched noise and the AC was not properly cooling for sometime. So, due to having the 3yr or 36,000mile warranty I took my Truck in to be checked for these issues as I thought it was the AC Compressor being faulty. After setting an appointment with Chris @ this Location today they were specifically told by me Verbally to NOT due any other work on the AC if the Compressor is found not to be the issue under warranty only, they choose to NOT listen to me as the Customer and they performed additional work on my AC unit with the prior Authorization from my person ahead of time. The unexpected cost ended up costing $159.12 which I was not expecting to pay. The tech said that there was Debris in my AC Motor and took off the Panel accesses my AC unit and cleaned the Motor of said debris. This shop has done this to others of my family I my before and this was the last time I am going to their shop for anything regarding my Vehicles going forward. What a Shame of unprofessionalism and what I call a catch 22!

Brandon and his team were absolutely excellent. Great group of guys with good energy and a fun…read moreplace. Great at explaining and recommendations. They were happy to show you the issue and give you ways to create a result. Truck a.k.a. Rex is feeling fantastic 5/5

I brought my car to BG Auto / Loveland and feel that I was scammed. My dealer had mentioned that I…read moreneeded to replace the rear brakes, so I called BG Auto to ask for another estimate. They told me I needed to bring the car in for an inspection, which I did. They said they perform a full inspection, and after a few hours, they gave me a report stating that, in addition to the rear brakes, it was "urgently needed" with a red exclamation icon to replace the water pump/alternator belts. The person at the front desk, XXXX was very impatient to have me decide whether I would ask them a service or not at the spot. They attached a photo and claimed the belts had cracks and damage, but the photo was unclear. Since I don't know much about cars, I agreed to the replacement. After the service was completed and I paid, I noticed the receipt said "serpentine belts replaced," which alarmed me because I had replaced the serpentine belt just the previous month. I didn't realize that the water pump belt is referred to as the serpentine belt. I went back to question them, and XXXX at the shop showed me the old belts. Of course they looked almost new (one completely IS new) and had no visible cracks or damage. I told him, "You replaced the belt that I had just replaced last month." XXXX responded by just saying, "Sorry, it looked damaged," but did not provide a satisfactory explanation. After this experience, I had my battery--which they had diagnosed as "weak"--checked at another shop. The technician there told me the battery was fine and did not need to be replaced. This experience felt like a complete rip-off. I will not return to this shop. If you are not knowledgeable about cars, be very very cautious, and always ask for another opinion at another shop(s). Based on my experience, they may recommend unnecessary repairs.

The job was to replace the clutch in a 2003 F250 4x4 7.3L diesel truck (12,000 miles after having…read morethe same clutch replaced at Proformance). Brian is nice, and easy to talk to on the phone and in person. What I really liked and appreciated is that we both researched what clutch would be best to install, to keep it from failing again for a long, long time, and we both came up with the exact same answer! So that was the Good. The Bad was that I desperately needed the truck to haul water, and even though I explained that, it made *no* difference. After the truck was dropped off, it was a week before it was even looked at and diagnosed. Then the parts got ordered. Another week went by before the parts arrived. Several days later the truck was ready to drive. If he did the diagnosis in the beginning, he could still have done just as much work on other jobs before getting to mine, but a week would have been saved, and I wouldn't have had a water crisis to deal with. For the curious - and it didn't affect my rating - the job was just over $2500.

My transmission was failing in my RAM truck that we use to haul our travel trailer. Going up the…read moreContinental Divide, and considering the stress on the truck we took Brian's advice on rebuilding the tranny, using a shift kit and external transmission cooler. One week after getting the truck back we went up the divide again and the truck ran like a dream. It is nice to have someone like Brian to go to. He is competent and professional. Highly recommended.

Stan's diagnosed what was wrong with my Subaru, took pictures and explained everything to me prior…read moreto doing the repairs. They are knowledgeable, Kind, and most of all respectful. As a woman I have sometimes been talked down to by mechanics, but that didn't happen at Stan's. I would recommend them to anyone who wants first class service!

This was my first experience with Stan's. I was at a dead-end trying to get my VW TDI to start. I…read morespoke with Dana on the phone and she was great in getting my information about what was going on with the car and with keeping me up to date. Very patient! The mechanic, Danny, put a lot of work into troubleshooting the issue. He figured out that the fuel filter I installed had a small defect in the rubber gasket at the top. This defect was allowing air to get sucked into the fuel line so that the injectors never got proper fueling. I have to tell you that defect was VERY hard to spot and Danny is amazing in finding that hidden fault and replacing the filter which solved a problem I had been struggling with for weeks! Thank you sir. Next time this DIY guy breaks something Stan's Auto will be first on my list to visit.

Not sure how others rated this place low. Julius took very good care of me. I brought it in for a…read moretransmission leak and an engine leak. They took care of both issues and preformed the service requested. I thought that this could be very expensive, but for what they had to do, the price was very reasonable. Julius was very amazing and I would bring my vehicle back if I needed anything else done.

Efficient mechanics and reasonable pricing. Definitely recommend speaking with Julius at the front…read moredesk, he's the best!!

I got my oil changed and some filters changed here for the first time and all I can say is they are…read morevery nice people, affordable, and do a thorough job. I'm going back tomorrow to fix an issue I had with my skid plate and their customer service with Brian has been awesome fitting me in. I suggest going here for your auto needs!

We were ripped off big time. Taking our truck in for repair of the transmission to asses what…read moreneeded to be done. We were charged $800.00 and told the transmission was fine. The majority of the cost was for a diagnostic, which we told them it was only the transmission we wanted checked. When we got the truck home, bults were missing from the shifter plate on the transmission. They took it off but didn't put back on leaving the shifter rattling around. We were told the transmission was fine. We took it to another shop where we discovered the transmission was shot. When we approached to owner we were dismissed and no consideration as a customer at all. No working with us at all. I would not recommend this shop to anyone.

Do not buy from this dealer. We purchashed a truck in Aug 2025 they sold us a an extended warrenty…read morefor $6900.00 I am now being told I can not transfer the warrenty or cancel usless I go back to Brandon dodge and I have to tranfer the warrenty to a private buyer. NONE of this was disclosed I will be filling complaints I tryed to speak with the sales manager and he said you knew NO why would anyone buy $6900.00 NON- TRANFERABLE NON- Cancelable warrenty. BUYER BE WARE THEY WILL take advatage of you.

We came into Brandon Dodge Jeep to sell our 2018 Jeep Wrangler. Besides getting a great offer on…read moreour vehicle we were impressed by how quick and easy the transaction was. Everyone we talked to was friendly and helpful. We also loved how clean and well decorated the place was. I would recommend this place.

My car was leaking antifreeze. I took my car to Jacks' auto repair service because my neighbor…read morerecommended them. Jack's auto service explained all of the repairs to me and even showed me where the leak is happening. He fixed it and there was no problem with the antifreeze leaking after the repair. Next, I was very happy with their service and I took my car to them for a timing belt change. I had my car back in two days. It drives very well and since then I had no problem with the car. On top of the great service, the price was very reasonable.

I cannot recommend Jack's Auto enough. He was so kind, honest and helpful. It's hard to find a…read moretrustworthy mechanic any more, but Jack is definitely the best.

I am not from the area but I needed two camper trailer tires. The service was excellent, the price…read morewas right, and the wait was very short. Randy was an amazing employee and enjoyed working with him. I strongly recommend Big Brand and would not hesitate to buy tires from them again.

Great shop, would recommend to anyone and everyone. Randy is very nice. They are honest and…read morereliable.