Service was excellent. Fast and courteous. I'll definitely return if I need any work done.read more

Travis gave me an honest assessment on our car, and gave us advice on what needed to be fixed and…read morewhat did not.

Good people who do good work at a fair price. Courtesy shuttle is very convenient and everyone is…read morefriendly. Only got an oil change, but I'd trust these folks to do more intensive maintenance on my vehicle as well.

Per my Warranty for the AC Compressor CBA installed in 6/6/24, I was having problems with a high…read morepitched noise and the AC was not properly cooling for sometime. So, due to having the 3yr or 36,000mile warranty I took my Truck in to be checked for these issues as I thought it was the AC Compressor being faulty. After setting an appointment with Chris @ this Location today they were specifically told by me Verbally to NOT due any other work on the AC if the Compressor is found not to be the issue under warranty only, they choose to NOT listen to me as the Customer and they performed additional work on my AC unit with the prior Authorization from my person ahead of time. The unexpected cost ended up costing $159.12 which I was not expecting to pay. The tech said that there was Debris in my AC Motor and took off the Panel accesses my AC unit and cleaned the Motor of said debris. This shop has done this to others of my family I my before and this was the last time I am going to their shop for anything regarding my Vehicles going forward. What a Shame of unprofessionalism and what I call a catch 22!

Brandon and his team were absolutely excellent. Great group of guys with good energy and a fun…read moreplace. Great at explaining and recommendations. They were happy to show you the issue and give you ways to create a result. Truck a.k.a. Rex is feeling fantastic 5/5

I brought my car to BG Auto / Loveland and feel that I was scammed. My dealer had mentioned that I…read moreneeded to replace the rear brakes, so I called BG Auto to ask for another estimate. They told me I needed to bring the car in for an inspection, which I did. They said they perform a full inspection, and after a few hours, they gave me a report stating that, in addition to the rear brakes, it was "urgently needed" with a red exclamation icon to replace the water pump/alternator belts. The person at the front desk, XXXX was very impatient to have me decide whether I would ask them a service or not at the spot. They attached a photo and claimed the belts had cracks and damage, but the photo was unclear. Since I don't know much about cars, I agreed to the replacement. After the service was completed and I paid, I noticed the receipt said "serpentine belts replaced," which alarmed me because I had replaced the serpentine belt just the previous month. I didn't realize that the water pump belt is referred to as the serpentine belt. I went back to question them, and XXXX at the shop showed me the old belts. Of course they looked almost new (one completely IS new) and had no visible cracks or damage. I told him, "You replaced the belt that I had just replaced last month." XXXX responded by just saying, "Sorry, it looked damaged," but did not provide a satisfactory explanation. After this experience, I had my battery--which they had diagnosed as "weak"--checked at another shop. The technician there told me the battery was fine and did not need to be replaced. This experience felt like a complete rip-off. I will not return to this shop. If you are not knowledgeable about cars, be very very cautious, and always ask for another opinion at another shop(s). Based on my experience, they may recommend unnecessary repairs.

Adam's the best. He's back full time March 10, 2025. Have all my family's cars serviced by him…read more He fixes and maintains autos right the first time and I don't have to waste precious time constantly going back to other dealers/mechanics who are not as diligent in carrying things out. He truly is a master mechanic. I'm a bit scared to give this review since I'm scared he's going to get flooded with customers, but going to take my chance here, since he has gained my hard earned trust after I've been let down so many times by other mechanic shops and stealer ships servicing centers last couple of years.

Wouldn't even give a round about quote without looking at the car which is understandable so…read moreexplained a little about it. Even after explaining a little bit of the situation to her she told me she didn't want to waste her time or my time with giving a quote because it would take to long. Have called 2 more places since then and explained the samething to them and each gave quotes after about 10-12 minutes. Do not recommend at all.

My car was leaking antifreeze. I took my car to Jacks' auto repair service because my neighbor…read morerecommended them. Jack's auto service explained all of the repairs to me and even showed me where the leak is happening. He fixed it and there was no problem with the antifreeze leaking after the repair. Next, I was very happy with their service and I took my car to them for a timing belt change. I had my car back in two days. It drives very well and since then I had no problem with the car. On top of the great service, the price was very reasonable.

I cannot recommend Jack's Auto enough. He was so kind, honest and helpful. It's hard to find a…read moretrustworthy mechanic any more, but Jack is definitely the best.

It has been my good luck and privilege to find UpTown Auto Repair in Loveland. I recently moved to…read moreLoveland from Boulder County and have recently inherited my father's 2007 Mercedes R350, It was kept meticulously but languished in his advancing years. The local Mercedes dealership was hard to book for even a basic service, and with their large amount of dubious feedback, they had amassed, made me think twice before dealing with then. So after looking around on the internert, I found Uptown Auto, and I sent my beloved heirloom in for an inspection and long-term service. They were very honest, completing a very comprehensive service and inspection and only came up with two possibilities for future problems for my 110k mile car. Powersteering pump which we just replaced, he showed me the old part and explained the consequences for being vigilant, plus they were cool enough to keep my car for me an extra day (inside and safe) due to some scheduling problems. Next, we will do shocks and another full service in the fall. They realize I'm former military as well as attending Univesity and have worked with me accordingly financially and with thoughtful servicing planning. They have been more than friendly they have been neighborly, much like my experience with the people of Loveland, I'm continually happy to say. I'm very proud to recommend this locally owned business.

John and his techs are honest, reliable and thorough. They communicate well, keep me updated and…read morehave fair pricing. Easy to schedule with him. He is top notch with all auto services. Highly recommended!

I got my oil changed and some filters changed here for the first time and all I can say is they are…read morevery nice people, affordable, and do a thorough job. I'm going back tomorrow to fix an issue I had with my skid plate and their customer service with Brian has been awesome fitting me in. I suggest going here for your auto needs!

We were ripped off big time. Taking our truck in for repair of the transmission to asses what…read moreneeded to be done. We were charged $800.00 and told the transmission was fine. The majority of the cost was for a diagnostic, which we told them it was only the transmission we wanted checked. When we got the truck home, bults were missing from the shifter plate on the transmission. They took it off but didn't put back on leaving the shifter rattling around. We were told the transmission was fine. We took it to another shop where we discovered the transmission was shot. When we approached to owner we were dismissed and no consideration as a customer at all. No working with us at all. I would not recommend this shop to anyone.

I recently had both our cars serviced here - a compact and a 4WD SUV. They were able to schedule me…read morein quickly, the service was fast and their rates were very reasonable. And while they indicated there were additional repairs I could make they were clear that they weren't required. I also appreciate that the waiting area is comfortable, spacious, and has free wi-fi.

Bricked my truck's computer and is currently costing me $4,000+ to have their mistake fixed. Tried…read moreto blame me for their mistakes!!! Just look at the other low-star reviews. Every mistake they make, they'll try to blame you for!!! They accepted a job they should've never taken and didn't even know what questions to ask before performing the work to prevent a catastrophe.

I am so grateful for the help this morning from Loveland Tire & Service. First of all - SO clean…read more You don't have the icky "car place" smell at all and it's comfortable so you don't have that "hurry up!" feeling that you usually have at a car place. Secondly - AWESOME guys. No "pushy" sales people, no grubby guys with grease all over them. Just NICE people who are also personable and nice to talk with. Great people, great service and a nice place to wait with a movie playing as well. How can it get any better than that? I'll tell you how! They open at 7:30a so I was able to go before work!!!! Yay!!!!

Great and corteous service. I called to ask if they would install a part on my car and they told me…read moreto just stop by! I was surprised that even though I didn't have an appointment they took care of the car right away even when they were servicing other cars. Everyone was friendly and professional.

Incredible service! Would recommend to everyone looking for great auto service at a great price…read more Caleb was extremely efficient & friendly. He explained everything so well I felt informed & included in the maintenance of my own vehicle. When I came in to get my front two tires changed, Caleb noticed & explained a lug stud on a back tire was rusted through. I realized after this was due to lazy cross-threading at Big O Tires last year. Caleb went out of his way to replace the parts for a great price & quickly (but carefully!) did the extra service. He made sure my car was in great shape & safe to drive before he said I was good to go. Metric Motors is now my go to auto repair shop. The entire staff was so friendly & if you get the chance, make sure to ask for Caleb!

I just want to say that once again, metric motors, Travis and the team were outstanding with their…read morecustomer service and professionalism. This time around I had a noise that they could not pin down so they recommended me too to a transmission specialist that can and did not charge me a penny and try to do something that they felt were not in there ballpark. These guys are absolutely the very best, they're very honest, you will not go wrong bringing your car to them. Thank you metric motors once again!