Always great, honest service . The only issue is just getting an appointment because they stay so…read morebusy!

Editing this as the owner of Clements automotive In Belmont NC said, to my bad review , "we built a…read morereputation on honesty." but if you look at their website, you will see there are many people who are dissatisfied and he did not make good on my air-conditioning job as he stated in another review that he stands behind his work . He just basically said we don't have to worry about this one anymore. Bad attitude . Here's the absolute truth of what happened .. let me also add I am an exemplary citizen. I work as a F/A for American Airlines going on 30 years . A very fair person and do my best to treat everyone with respect and kindness every day. .. Took my Honda accord to get AC working. Blower worked fine but needed charged . When I picked it up, it seemed to still blow warm air but thought it needed a few minutes to get cool so I drove it home in about 4 minutes. Should have went right back but I honestly thought it needed a couple minutes to get cool and I was very close to my house. I parked the car . Then I Drove it THREE days later & it blew complete hot air . I told owner about it and he did nothing for me . (even though he states that they stand behind their work .) He said with an uncaring tone, "They can blow at any time. "Really? Drive the car home in a few minutes while it's already blowing warm air and three days later it doesn't work and it blew??? You think so? I paid several hundred dollars to have this fixed. I asked several people and they said you did something wrong. I asked several people and they said you should've made it right. I still have no air condition.. He messed up and did not take accountability and responsibility . I paid several hundred dollars. I don't even know what this dishonest person did for that much money. He certainly did not change the air cabin filter either.. I'll enclose a pic. I've been so angry. I'm only now posting about it , as I'm not a complainer but he totally ripped me off. I was going to get my oil changed there recently , but it did not sit right with me to go back and give them my business and then this all came to surface again . I could hear my dad in heaven, telling me not to go to that person . I decided to tell the truth online because it's 100% true no matter what he says . People know deep inside when they aren't doing you right . There's no way that air air-conditioning was fixed . He took my money. These people do not treat others fairly. You may get a good experience here and there, but he completely ripped me off and he knows it. Also, another huge thing, he did not lock my car when I left it there & a homeless person was in my car found rooting around on his security cameras. They called me. How horrible. Police were involved. They can't even lock people's cars at night??? His answering machine is very rude as well . He tells you not to keep calling back in a rude, impatient disgusted tone. Call and listen, Although he may change it . They did not do me any service whatsoever and stole my money by not fixing my air-conditioning. Who treats a client this way? I should have been more insistent because I know that I was correct and that he was wrong, but I left because I'm not a fighter, but guess what ??My anger and his disservice finally popped out and I'm tired of it sitting on it . So here is my response now. I got ripped off because he is dishonest and I'm patient and kind. He is dishonest. Sir, you will get yours in the end. Please stand for me and Go to J&J Auto on Beaty Dr. You'll be treated politely, better communication and better price. Everything I wrote is 100% true. If I were in court. I would raise my right hand and put my left hand on the Bible to what I just wrote. ( I just read a review from a few years ago . The owner responded and he said they stand behind everything they do, but he did not stand behind my air-conditioning job so he is a liar as well. ) He truly owes me an air-conditioning job.

I came in to have tires replaced. I received such good service I came in later in the month for a…read morethermostat replacement. The superior customer service from Sherry and the quality, professional work given from the mechanics was a win-win for me. Clear information, swift diagnosis/repair and reasonable pricing. This is now my permanent repair shop!

sherry and the auto tech are great at this location!! highly…read morerecommend and I never do review!! special place!!

I had a very concerning experience here. The behavior of some of the workers was extremely…read moreunprofessional and, at times, they appeared to be under the influence of something. One employee even made a comment that suggested access to hard drugs, which made me very uncomfortable. This is not the kind of environment anyone should have to deal with when bringing in their vehicle. I would strongly recommend going elsewhere for service.

Great service and communication! Nice work and finished product! Work was done more quickly than…read moreexpected.

UPDATE: The Owner of McClure contacted me and listened to…read moremy concerns to fully understand my situation which obviously was a one off situation. Mason (Owner) went above and beyond to ensure things were corrected and my car was repaired to the state it should be. He and his staff take pride in their work and the finished product, and it was evident in the time and commitment they gave me. I can honestly give a full 5 star review, and highly recommend McClure Collision for your vehicles repair need if the situation arises.

The best in Charlotte! Great work with fair pricing is the name of their game and they play the…read moregame well. Shoot, maybe they invented the game. I came here on a recommendation from the owner of H&H Automotive, another great business, so I knew I was going to be treated well. I wasn't steered wrong. I needed a new door handle installed for my Yukon. I'm thinking it's going to cost $500. I don't know anything about auto body repairs. But I was invoiced for less than half of that. And the work was completed in a few hours. I might break something on one of my cars just to deal with them again lol. Ask for Andrew...

Super sweet ! Went in for a car inspection and was in and out in under 30 min!!! Only 30$.Would…read moredefinitely go again!

I've been coming here for years. Barry and his mother Ms. Gloria are wonderful people! And they…read moreprovide fast , and honest and reliable work.

Great folks to deal with. Took our BMW there and they did a great job. Will for sure use this…read moreservice in the future.

Paid over $800 for them to change the oil, brake pads, and replace front and back rotors on our…read moreAudi. A couple of months later the squeaky brakes returned. We took it to a different place and imagine our surprise when the rotors had actually not been replaced. I would put no stars if possible. Very disappointed and frustrated.

Great service that is close to my residence. I always get what I need done to my vehicle in a…read moretimely manner.

Brought in my Subaru for emergency parking brake issues and it didn't take them long to diagnose…read moreand fix. Very knowledgeable team

10/10 recommend for quality service in a disposable car world. They go above and beyond for their…read morecustomers to ensure a safe and drivable vehicle every time. They've serviced my family vehicle for a few years now and every time I think the car is done (it's a very beat up 2010 Kia soul) they manage to fix it up without breaking our souls. In a world of upselling and "just buy a new one" where the average American is just struggling to pay bills, they are an oasis in a desert. Don't think twice, just trust Luis!

A business full of professionals who know their stuff. Had to get my car's AC replaced and they…read moredid it in short order. On top of that unlike some other shops they don't try to deceive you on replacing parts or push package deals that you don't need. Deeply recommend them!