These guys are very good at their job, can work on older BMW's, MB etc. (like old, 1980's -90's…read moreBMW). They can diagnose it, fix it and get it done. The main thing is that they are honest.

Heard good things about these guys through the BMW club as doing quality work at competitive…read morerates.. CEL lit up while we were visiting family in Charlotte and gave them a call. They were able to schedule me in on short notice, diagnosing it as a warranty covered issue. I was able to delay repair until we returned home. Shop was clean, organized, and offered custom performance upgrades. Highly recommend. The Club was right again.

I came in a month ago due to a nail in my tire, and they took me in ASAP. The nail didn't puncture…read morethe tire, so they let me go. Yesterday I got a 4 or 5 inch nail stuck in my tire and they patched my tire within the hour! Very friendly people. Will consider for future car work as I don't feel as though they'd rip me off. Happy with the results and grateful to meet kind mechanics in the Charlotte area.

Have always been treated well and I highly recommend their services! The staff is knowledgeable…read moreand their prices are very competitive.

Editing this as the owner of Clements automotive In Belmont NC said, to my bad review , "we built a…read morereputation on honesty." but if you look at their website, you will see there are many people who are dissatisfied and he did not make good on my air-conditioning job as he stated in another review that he stands behind his work . He just basically said we don't have to worry about this one anymore. Bad attitude . Here's the absolute truth of what happened .. let me also add I am an exemplary citizen. I work as a F/A for American Airlines going on 30 years . A very fair person and do my best to treat everyone with respect and kindness every day. .. Took my Honda accord to get AC working. Blower worked fine but needed charged . When I picked it up, it seemed to still blow warm air but thought it needed a few minutes to get cool so I drove it home in about 4 minutes. Should have went right back but I honestly thought it needed a couple minutes to get cool and I was very close to my house. I parked the car . Then I Drove it THREE days later & it blew complete hot air . I told owner about it and he did nothing for me . (even though he states that they stand behind their work .) He said with an uncaring tone, "They can blow at any time. "Really? Drive the car home in a few minutes while it's already blowing warm air and three days later it doesn't work and it blew??? You think so? I paid several hundred dollars to have this fixed. I asked several people and they said you did something wrong. I asked several people and they said you should've made it right. I still have no air condition.. He messed up and did not take accountability and responsibility . I paid several hundred dollars. I don't even know what this dishonest person did for that much money. He certainly did not change the air cabin filter either.. I'll enclose a pic. I've been so angry. I'm only now posting about it , as I'm not a complainer but he totally ripped me off. I was going to get my oil changed there recently , but it did not sit right with me to go back and give them my business and then this all came to surface again . I could hear my dad in heaven, telling me not to go to that person . I decided to tell the truth online because it's 100% true no matter what he says . People know deep inside when they aren't doing you right . There's no way that air air-conditioning was fixed . He took my money. These people do not treat others fairly. You may get a good experience here and there, but he completely ripped me off and he knows it. Also, another huge thing, he did not lock my car when I left it there & a homeless person was in my car found rooting around on his security cameras. They called me. How horrible. Police were involved. They can't even lock people's cars at night??? His answering machine is very rude as well . He tells you not to keep calling back in a rude, impatient disgusted tone. Call and listen, Although he may change it . They did not do me any service whatsoever and stole my money by not fixing my air-conditioning. Who treats a client this way? I should have been more insistent because I know that I was correct and that he was wrong, but I left because I'm not a fighter, but guess what ??My anger and his disservice finally popped out and I'm tired of it sitting on it . So here is my response now. I got ripped off because he is dishonest and I'm patient and kind. He is dishonest. Sir, you will get yours in the end. Please stand for me and Go to J&J Auto on Beaty Dr. You'll be treated politely, better communication and better price. Everything I wrote is 100% true. If I were in court. I would raise my right hand and put my left hand on the Bible to what I just wrote. ( I just read a review from a few years ago . The owner responded and he said they stand behind everything they do, but he did not stand behind my air-conditioning job so he is a liar as well. ) He truly owes me an air-conditioning job.

Always great, honest service . The only issue is just getting an appointment because they stay so…read morebusy!

Very friendly, with quick and amazing service. Very transparent and communicative about cost and…read morewhat is happening, and everything was done at a great value. This will be my new go-to for any car concerns or inspections in the future!

My favorite place, I don't go anywhere else! Ramon, Mike and Angel always take care of me.read more

Great, honest people…read more I've had my axle replaced, engine repaired, oil changed, etc. They don't overcharge, they're fast, effective, and very personable.

Got my transmission flushed and filter changed on a Porsche 911. Fast and great service! Would…read morerecommend! 2nd time using them.

They took my car in quickly and were done in less than 30 minutes. The staff is very polite and…read morecompetent. While I was waiting on my car, I overheard a conversation with an another customer. They told her that she had 1000 miles to go before she .While I was waiting on my car, I overheard a conversation with an another customer. They told her that she had 1000 miles to go before she needed an oil change. Many auto shops would have just done it and charged her the money so that shows a great degree of integrity their part.

Absolutely Amazing Mr King had me in and out! Very friendly and helpful! Highly recommend!read more

I brought my car here today bc my dashboard lights lit up like a Christmas tree but the problem…read morewas quickly found and fixed. I don't see them often bc I own a Toyota but I know I can trust this company.

They always do a great job at reasonable prices. They also try to fit me into their schedule at…read moreshort notice. Highly recommend their services.

The best in Charlotte! Great work with fair pricing is the name of their game and they play the…read moregame well. Shoot, maybe they invented the game. I came here on a recommendation from the owner of H&H Automotive, another great business, so I knew I was going to be treated well. I wasn't steered wrong. I needed a new door handle installed for my Yukon. I'm thinking it's going to cost $500. I don't know anything about auto body repairs. But I was invoiced for less than half of that. And the work was completed in a few hours. I might break something on one of my cars just to deal with them again lol. Ask for Andrew...

Editing to address the comment from the shop: It's not about mistakenly thinking the vehicle could…read morebe repaired; this is about the customer service received and no accountability from the business, plus extra damage done to my car. Frame damage was very obvious, especially to an expert, in the photos. And still, Mason, who was supposed to see this through, hasn't addressed me. In short, this shop may be sufficient for those referred through insurance or with minor cosmetic repairs, but the treatment I got as an out of pocket paying customer truly sucked, for lack of a better word. In short, the owner, Mason, brushed me off, and his techs will only work on cars they deem worthy. Don't blindly believe the hype on the good reviews. I have an older model vehicle that was badly damaged and couldn't be inspected in person. Despite this, the owner agreed to create an estimate from photos he requested and even said he would begin ordering parts. He was confident his shop could take care of the work. Just a few days later, he became unresponsive, ignoring several emails from me. I finally called, and he was still adamant that the work could be done and to just have the car towed in at "any time that is convenient for you" which happened to be on a Friday. When I called to check that the car had arrived, he was "working on the paperwork." On Monday when I went by to finalize things and sign the paperwork, I found out that, at some point, he'd decided the car was irreparable but failed to reach out to share this information with me. There were ample opportunities along the way to let me know this. By the way, Mason was too busy discussing classic cars with a couple of other customers to be bothered to even acknowledge me at any point in time, even though I was told he was the one in charge of my specific case. After being ignored for a good 20 minutes, another tech explained that there was nothing they could do for the vehicle. I asked how soon I needed to remove it from their yard, the answer was an apathetic "soon," as if I was the nuisance, even though the shop agreed to this. As supposed experts in this field, they should have had an inkling these parts would not be easy to find, first-hand, since they don't use salvaged parts (which I didn't learn until after the fact). Ultimately, I ended up having to tow the car back home on my own dime. To add insult, there's now damage to the back bumper which was fine before it went to their overcrowded lot.