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Bolingbrook, IL

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Oil changes

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3 months ago

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3 years ago

Came in for a quick oil change! Fast, friendly and reasonable priced. Could not have been more happy with the work they did!

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3 years ago

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6 years ago

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3 years ago

Good customer service very nice team got me in right away used a coupon and got my oil changed at a reasonable price thanks guys

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3 years ago

The black guy with an afro was rude and denied my oil service over a oil leak I recently repaired.

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4 years ago

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5 years ago

So extremely helpful and knowledgeable!! The staff are very kind and helped ease my anxiety over a noise my car was making.

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Review Highlights - Grease Monkey

“Fast (about 20 minutes), thorough, professional service.”

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Strickland Brothers 10 Minute Oil Change

Strickland Brothers 10 Minute Oil Change

(9 reviews)

This was my third time getting an oil change at Strickland Brothers, and I've always been very…read morehappy with my previous experiences. Unfortunately, today's visit left me pretty frustrated. One employee directed me to pull in, so I followed his instructions. The other employee apparently didn't see that and yelled at me to stop. As someone who already gets anxious pulling into places like this, it completely threw me off and had me panicking--even though I was simply following the directions I was given. He quickly apologized from a distance, but never came over to apologize directly. The actual oil change was quick and the service itself was great, but as I left, all I got was another "sorry 'bout that." I understand miscommunication happens, but being yelled at for following an employee's directions was upsetting and made an otherwise good service experience unnecessarily stressful.

I seriously can't recommend this place enough. Every single time we've gone to Strickland Brothers…read moreon Boughton, the experience has been amazing. The staff is always friendly, welcoming, and genuinely treats you like family, not just another customer. They're fast (like actually fast, it really does take about 10 minutes), but they don't rush through things. They check all your fluid levels, top them off if needed, make sure your lights are working, and even look at your air filters. It feels thorough without being overwhelming or pushy. The pricing is also a huge plus. If you sign up with them, they send coupons regularly. We recently got 50% off an economy oil change and $25 off premium, which is honestly such a good deal. It's rare to find a place that's quick, affordable, AND has great customer service, but they nail all three every time. We won't go anywhere else!

Jiffy Lube

Jiffy Lube

(55 reviews)

After going to Romeoville location, and it being closed (???) I came here, they were super nice!…read moreHowever they let me know that they are out of the filter/oil for my car. I told him this was my second location and I'm over on my mileage (oops ) he said I could drive up the street and buy oil and a filter at auto zone so I did! Right when I came back, it was quickly changed. The waiting room is so small and the chairs are horrible, but the people at this location are great 02/16- came here again, they got new chairs ;) service is still wonderful! Quickest location I've ever been to, also the people who work here as so nice and sincere. I really don't ever feel taken advantage of. I asked if I needed a tire rotation and they looked, said yes and then said they couldn't do it though. Apparently the 3rd garage with the lift is broken... so please get that fixed. Stuart is wonderful! Highlight recommend this place. Thanks for making adult chores not so horrible

JIFFY LUBE'S SYSTEM CAUSED THOUSANDS IN DAMAGE - AVOID AT ALL COSTS!…read more If I could give zero stars, I would. Jiffy Lube's flawed system lists an incorrect oil filter as "compatible" with my vehicle, and their refusal to take responsibility has cost me over $4,600 in repairs. THE PROBLEM: Their system wrongly lists an oil filter that is NOT compatible with the 2011 Ram 1500 5.7L Hemi, OF2222-MO10060. The correct filter is Mopar MO-899 or one similar in size and function. This incorrect filter was more than half the size of the OEM filter (see photos) and they used it in multiple oil changes, leading to severe oil pressure issues and catastrophic engine damage. The technicians followed their system, but the real failure lies with Jiffy Lube and their inaccurate parts database. HOW JIFFY LUBE HANDLED IT: Refused to acknowledge their mistake, even when I provided proof from a certified mechanic who confirmed the incorrect filter caused my engine issues (damaged lifters, camshaft, oil pressure switch, starter and 100% blocked oil screen from blown filter paper remnants requiring five oil flushes to clear). Ignored clear evidence proving the damage was caused by their system's error. Denied my claim completely, leaving me with thousands in repair bills due to THEIR negligence. DO NOT TRUST JIFFY LUBE! If they can't even get something as basic as an oil filter right, why would you trust them with your vehicle? Their refusal to take accountability proves that they don't care about their customers--only profits. SPREAD THE WORD! I'm warning everyone: GO SOMEWHERE ELSE. I'll be filing complaints with the Better Business Bureau, Attorney General, Federal Trade Commission, and consumer protection agencies until Jiffy Lube is held accountable for their reckless negligence. *UPDATE* I sent all of the requested information over according to the owner's response and just as I suspected, I was stonewalled and there was no resolution. Guest services responded and said: "Hello Jared, we saw your email below and located the attached denial letter that was emailed to you. Regards, D'Evelyn Bartie Guest Services Manager Team Car Care, LLC / Jiffy Lube 105 Decker Court, Suite 900 Irving, TX 75062-9731 The response was simply an attempt to seem caring and compassionate in the court of public opinion. Jiffy Lube does not care to resolve this matter amicably and further proves my point of them ONLY caring about profits, not people. DO NOT GO HERE!!!!!!!

Firestone Complete Auto Care

Firestone Complete Auto Care

(50 reviews)

#23 /2023 So here we…read moreare last time I reviewed this was in 2016 almost 7 years ago. Back again. Had a charging issue where I parked the Durango near where I am. Battery wasn't holding a charge properly it kept on draining. So I got it jumped off and brought it up. I had called prior and they said they do charging tests which is fine. So they did a full charging test on it and they came back and told me yes the battery definitely is weak it wasn't even that old. But there's another problem the alternator is dying. Now one thing I do know this wasn't trying to scare me into something I didn't need why do I know I bought this vehicle in 2005 it's a 2003 the alternators never been changed 19 and a quarter years guess what it finally decided to start giving up the ghost pretty damn good. So they did a test and they showed it to me said here you can see here the alternator is not charging properly it's very weak and then they did a battery test and showed me the battery is definitely low. Got a quote for the alternator and then a quote for the battery but I didn't need the battery because it was under warranty brought from another place. So for about 500 bucks including a new belt it wasn't bad what I really liked about it was Sal took care of me really well. I didn't have an appointment I showed up I waited about a total of two and a half hours and they had me out the door I couldn't beat it. They did have to jump in a couple of times do to get it out but that's okay cuz I was bringing it home parking it jumping it one more time and then getting the battery replaced under warranty. This isn't the first time I had work done here and it won't be the last I look at some of these reviews and I'm not too sure I don't really get biased on other people's reviews I just sometimes have to wonder but for my experience I'm leaving it with a full five bar of Stars across the board I couldn't have been more satisfied. A nice caveat to the whole thing they told me would you like to try to get the credit card then you won't have to pay anything today I said sure So I hadn't had a hard credit report ran for quite a while I got approved got it paid everything's done and now I got a firestone charge card with a nice little charge line on it so everything's all good. Once again thanks to Sal & the guys for not only getting it done doing a good job not trying to sell me something I didn't need and the best part about it not having a appointment when it was kind of busy but getting me in and getting me out.

I'm extremely disappointed with Firestone's handling of my warranty situation. I purchased tires…read morefrom Firestone under the 90-day buy-and-try satisfaction guarantee, which clearly states that I should be able to return or exchange the tires if I'm not satisfied. Here's the problem: I tried to return them three separate times within the 90-day window, but every time I went in, they didn't have the tire in stock. I was told to come back later, and each time, they still didn't have it. Now I'm just six days past the 90-day period, and they're telling me the warranty no longer applies--despite the fact that it was Firestone's own inventory and scheduling issues that caused the delay in the first place. This is not just frustrating--it feels dishonest. I played by the rules. I made multiple good-faith attempts to resolve this within the warranty period. Now Firestone is hiding behind a technicality that they created. If this is how they stand by their "satisfaction guarantee," then it's clear that the warranty is more of a marketing tactic than a real promise. This is the kind of experience that makes customers lose trust. I'm asking Firestone to do the right thing and honor the warranty. If they don't, I'll make sure others know to think twice before relying on their guarantees.

Midas

Midas

(46 reviews)

no star change at all. while there is a Midas franchise…read morecloser to my house I got a estimate that I had a few questions about and I decide to get a second opinion haven't had some fantastic work done in a pinch on a muffler and exhaust pipe by Brandon and this facility I came back again. we talked on the phone I said when I get into town I'll cruise the Durango over and let's take a look and see and so they did basically what was a blind inspection with their guys and mechanics inspecting and not knowing what I originally received and we'll compare. show the first thing was I knew for a fact that brakes were bad that was a given didn't know about the front and I was told the front end was bad wheel bearing was bad and nothing about the rear brakes cuz I never looked at it and some ball joints throwing some alignments and some other stuff in the possibility that the tie rod ends may not make it they may break in the process of removing to get to the ball joints. so I showed Brandon what I got from this reputable supposedly franchise I will leave it on named because I'm not going to mud-sling.. fadeless to say by the time it was said and done we both agreed on the brakes definitely pads rotors were shot and the calipers were basically pissin fluid all over and need to be replaced. same with the rear caliper one of them was bad so basically three out of four calipers at the time. but the good thing was although it needed the wheel bearing and did not need the ball joints the front end was still good in tact. and by the time it was all said and done I shave my most $400 over the prior estimate of 2400 bucks versus 1910. so I decided to pull the trigger and go ahead and do it cuz the old girls been good to me for 15 years since I bought it in 2015 and I really don't want to buy another one just yet. the body's got some hail damage from last year dings I don't care few dings and a dent. but living a life outside in Chicago for over 15 years it's almost rushed free other than some surface rust at the bottom but that big monster 5.9 litre 360 runs like a dream.. Brandon said he could have it done the next day which they actually did but the weather got crappy and I decided while I'm wearing your car anyway I'll just keep it for a couple of days and come back and get it they said they'll keep it inside overnight which was really nice of them... best part to price it was quoted stood there was no difference everything that it was quoted as an estimate was perfect they beat the other place by like I said almost four hundred bucks and I come to find out they do everything except transmission work they do engine work they do small stuff like body inside power windows and everything's is a full-service shop and this is the second time I've been very very pleased. and the promptness you cannot beat call the heads of time said I want to bring it down so it will have it done everything was done this promised you can't beat it and most of the people that have come into this facility I noticed you can see the look of content on their face even from a simple oil change great service from Brandon and all the people around.. so once again if it's in a pinch and I don't mind leaving it or if I have to get something done I will definitely even though it's further from my house but close to where I parked the truck I will definitely come back here again. to have them literally look at the estimate that I got and say no you don't need this makes it a little disheartening to what that I got in the first place. silence summary thanks for another great experience and yeah it was two grand but it was two grand well spent as far as I'm concerned.

DO NOT TAKE YOUR CAR TO MIDAS IN BOLINGBROOK. THEY ARE CROOKS!!! I took my car on 1/13/25 because…read moreit was making a knocking noise rear right side. They said it was the heat shield so I had them replace and was charged $900. The gentleman at the front desk said "All quiet now" and 2 days later the knocking started again. Made an appointment again and the first day they were short handed and had to wait the next day. When they finally took a look at my car now they said the coils were broken and that would be $980 plus dollars. You mean to tell me that you didn't see the coils broken when you replaced the heat shield that was pobably just fine. This is why you can't keep money in your community (Bolingbrook) because people like you are taking advantage of hard working people! Dissatisfied Customer

Milex Complete Auto Care - Mr. Transmission

Milex Complete Auto Care - Mr. Transmission

(11 reviews)

We have been taking our family's vehicles here for years. Chuck is straight forward and…read moreprofessional. The crew here are a group that tells you the honest truth about your vehicle, lets you make the decisions, and stands behind their work. Don't take this the wrong way, but I will always take the car to at least one other shop first, I also make sure that I look up the parts and service that shops recommend before I go forward with service. I would do this no matter where I went for a repair. It is my vehicle and I am the one responsible for making sure that I understand what needs repaired and why. With that said, 9 out of 10 times, this is where my cars end up for service. The best thing about this shop is that's they tell it like it is, even when that may not lead to them getting the business. They will tell you up front what they can and can not do for you. The suggestion that I give is to listen to what they are saying and make your educated decisions based on that information. They will steer you in the right direction.

If you are looking for a shop that does not honor the warranty they give you, or a shop that will…read morehang up on you, or a shop that does incorrect repairs than this is the place! Trust me, go elsewhere. Less than 100 miles on my transmission and its full of metal. Do they help?? Of course not. If I can save one person from using this buisness than this post was worth it

Grease Monkey - oilchange - Updated November 2026

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