Very responsive on line in spite of the distance between us…read more As it turns out, he was not the right one for our location, but his level of communication and understanding, even though we never met, was AWESOME

Very pleased with courteous, quick, and thorough responses. Very helpful and informative and…read moreaccommodating for the pool liner installation project i needed done. I am very thankful to Yelp for helping me to find the professionals that I needed, in a short amount of time. I will use and recommend Yelp's services again, thank you.

A few summers ago we made the decision to have an in ground pool built by Precision Pool and Spa…read more It was a great choice. We love our pool and use it every day in the summer. We've found that the sun-shelf is a perfect place to sit back and relax as we watch the sunset each summer evening. The team at Precision are so helpful and efficient when they service the pool for the opening day and in early October when it's time to close it for the season.

Precision is truly as good as it gets! From the minute Dave Cox owner of Precision Pool and Spa…read morestepped into my home I knew he was the person to build my pool. The service is incredible! Dave took care of EVERYTHING, I sat and told him exactly what I wanted and so delivered it and more, he had my back! My pool is SPECTACULAR, I feel like I am at a high end resort! THANK YOU Dave, Danelle and their AMAZING TEAM for taking such good care of me and standing behind your amazing products and service.

I have been doing business with Ed for years. He came out and looked at my 21 year old Coastal spa…read moreand give me an honest answer about trying to fix the leak. I highly recommend him and look forward to purchasing my next hot tub from Ed.

Best and most reliable service around the Rochester area. Their conscientious efforts about all…read morework (pool and hot tub for us) they do is refreshing to witness. Cannot say enough of how impressed we are with their work ethic, fair pricing and concern for their customer.

We bought some patio furniture from Clover. The furniture is really good quality, the price was…read moregood and the delivery went well, but none of these prompted my review. This review is for their customer service and customer commitment, especially from Brian P. We bought covers for our furniture, and the salesperson sold us the wrong style for our "L" shaped seating unit. When we came back with the covers to return them, Brian helped us. He took back the old covers and gave us, at no additional charge, the covers we needed, even though they were more money. He said that their salesperson should have known better and that they would make this right. They were missing one section of the zip together cover unit, and Brian has been chasing the manufacturer to get this free cover piece for us, and updating us on the expected delivery. They have way bigger and better customers than us, but Brian is all over making this right for us. Lots of companies are good on the front end, when you're about to hand them money, but not many are good afterwards. Well, Clover is very dedicated to making your whole experience great. Our experience with Clover has been great. Thank you, Brian!

They are quick to sell you a product but when it is defective the salesperson, John won't return…read moreyour phone calls and service says they will contact the manufacturer but then never do. I bought a patio set I can't use. Extremely disappointed with Clover! Don't go there unless you want poor service.

My sand filter sprung a leak so I'm bracing for a quote on this repair $$$. I saw that Leslie…read morecustomers are giving 5 stars to this business. I sent a message via yelp and was prompted to describe the issue in detail (even asked if I wanted to add pictures). The automated electronic message at the end of my "quote request" stated that someone would contact me within 2 hours. In minutes I received an impersonal printed message asking me to call their 800 number. So I did. The person answering my call again asked me to describe the repair I needed. He then said pool service calls are not available in my area. He said it's simply a store/showroom. I guess when I see the Leslie store in my area listed on Yelp as a "pool service and repair" I assumed it was. ‍

Yet another A+ experience with these guys! Young Chris and Hannah helped me solve my pool chemistry…read moreissues and the mad genius Ian solved my inefficient vacuum scenario with a brilliant improvisation. Night and day with my vacuum now! Thanks you guys!

I just need to tell everyone about Touched by the Sun pools. Jeremy and Nate are wonderful!…read moreWhenever I've needed them they've been there for me. They want their customers to be happy so they ALWAYS go above and beyond! They are happy to help. it's always a pleasure to do business with this company.

I have a new above ground pool and Touched by the Sun has done an excellent job with weekly…read morecleaning and maintenance. They take the time to educate me and patiently answer all of my questions. They are professional, prompt, and do a thorough job at each visit.

Bought a new home with 2 decks they helped me with furnishing everything all so professional and…read morecaring it was my first large home and loved working with this family owned and operated business great service and easy delivery!

Competitively priced, good work, no complaints. Called them for a new pool pump, filter, and…read moresaltwater package and they provided a great rate with a faster install than anyone else. The folks that installed them were professional and extremely helpful. They have my business from now on.

Bought our first tub from Design and had an amazing experience from the beginning! Owen helped us…read morein the store and answered all of our questions!! He was super helpful. Delivery was smooth and quick! We have been in a few times to test our water and the staff have been so helpful with us through the learning process of owning a tub. So glad we chose to purchase through Design and they will forever have our business!

Beautiful work! Hard dedicated employees very attentive and friendly i can always feel confident…read moreabout my summer pool parties and never have to worry about having a problem fixed... proud to say we are a design family!

I called 2 of the big name pool stores in Rochester and they did not answer or return calls. Carl's…read moreanswered right away, ordered special parts and had them in 2 days. Prices are very competitive.

I have found products priced considerably higher than other pool supply stores, some help is a bit…read moreon the rude side!