1. Gray Company

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North Billerica, MA

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Plumbing inspection

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12 years ago

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8 years ago

Prompt, timely, quick, candid, and nice. They quickly installed a drain and faucet for us

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Doug Anderson Plumbing & Heating

Doug Anderson Plumbing & Heating

(13 reviews)

On Thanksgiving holiday weekend, as my 18+ years old water heater leaked at very bad timing and…read morebasement was flooded with water. Need replacement immediate. So on Sunday evening I called and talk with Doug Anderson. Per instruction I closed the gas line and water supply to heater. I was able to send pictures of the old HW heater with model number to identify correct height and water capacity of new HW tank and after a few pertinent questions was able to schedule the replacement next morning at 7:30 AM. Doug came on time with new HW heater, he was very, polite and professional with good communication throughout the replacement project. In two hours job was completed and I have Hot water to shower. The quality of the job was fantastic and takes away the old water heater and left everything in very neat and clean condition. If I could give on more than 5 stars I would.

Extra star since the company was very professional but not thrilled with the quality of the work…read morethe techs did. Had them do a tub install with and ran into issues with the overflow drain leaking. A few visits, a visit from a tub repairperson later and still no success. I took a look and lo and behold the bracket was installed backwards from the installation manual and it worked fine after about 40 minutes of fiddling. I'm sure they would've kept coming back until it ultimately got fixed but this had dragged on for over a month and I wanted to get it over with. Also had them do a shower valve which wasn't quite set at the correct depth in the wall, but that's fairly cosmetic and I'm not super bothered by it but someone else could be. I'm sure others will have a fine experience with this company but mine was tough.

Tang Handyman - I can do most of repair and installation works in your home.

Tang Handyman

(27 reviews)

Update to my previous review:…read more Hwan Tang is not only a kind, intelligent and talented man but he also is phenomenally focused and generous. Just yesterday he repaired a bathroom sink which required careful, diligent and thorough attention. It's a vintage sink. beautiful and well made. But the design is not well thought out in reference to repairs. The sink body can not be removed from the pedestal which means that you need at least three arms to hold a very heavy item and simultaneously replace old and broken parts. He did this difficult job with grace. And he charged a very modest price for his incredible work. Thank you Hwan and bless you. Any homeowner is fortunate to have your support.

Strongly recommend Tang!…read more My tenants moved in and they found a couple of house keeping tasks 1. The sliding door in the balcony fell off and it wont even slide or couldn't put it back to the original location, heavily rusted. Tang fixed it and it can now slide without worrying about falling apart. 2. The insulator wall behind bathroom medicine cabinet also fell apart. He placed a new supporting backplate as you can see the picture 3. A small water leak under neath kitchen sink from the garbage disposal was also fixed by him. He completed all tasks about 1.5 hrs at the same day which is very efficient! Strongly recommend him!! Best! The price is also very reasonable as well. He will also send you the invoice immediately as well. Again awesome work! Thank you Tang!

Gray Company - plumbing - Updated October 2026

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