Very hard to get in touch with after the installation if something goes wrong and the installation…read moreis still under warranty.

Dmitriy made an appointment to call about replacing a furnace but never did. At first he said…read moresomeone would come to my house, then changed it to a phone call, which was never made. Clearly not interested

I wouldn't use this plumber again. He spent a large chunk of the time for looking for stuff in his…read moretruck - which he charged me for. I was very clear about what I needed - a standard sink mount. He worked at a pokey pace. I did not get a sink mount - but cheap metal brackets you can buy for 97 cents each ($60 parts). One of the brackets is installed incorrectly and wiggles - it's not tight. He also drilled into my kitchen cabinets - unnecessary if a proper sink mount had been used.

The best plumbers around! Fair, honest and fast too. Highly recommended! I really can't speak…read morehighly enough.

Had an absolutely amazing experience with Max Heating and Cooling! My old steam boiler developed a…read morecracked heat exchanger, and Max Heating was prompt, informative, and willing to do the replacement during the New Year holiday. Dan and Sam have been stand-out with the depth of their answers to my questions. I appreciate that immensely as a demonstration of how much they care about the subject matter, and how much they care about ensuring I'm properly informed on what is happening. Sam and his crew were out all day yesterday dismantling the old boiler and installing the new one. They were friendly and engaged the whole time letting me observe the process. Sam called me over throughout to show me up close what had corroded in my old boiler, and to explain to me how it happened. He did the same during install of the new boiler to demonstrate all the critical aspects for maintenance--including letting me unscrew and rescrew a piece to practice for future cleaning. The new boiler is running smoothly right now. I feel like I understand its pieces. Sam even took an interest in diagnosing why my bathroom heating panel (which has never worked) wasn't heating. He cleaned out its vent and it has heat now. My cat is very happy to be warm right now. From the way Sam and his crew talked through all the aspects of the work they were doing, it was clear they take pride in the quality of the work. This wasn't just a job to get over and done with. And what's more, they did it for $2k cheaper than my competing quote. Max Heating and Cooling will be the first people I call for any plumbing projects I have going forward.

I would give MAX 6 stars if I could! Our central AC died at…read more1am on one of the hotest nights of the summer. The next morning I started calling a few places to see if they could help. I was brushed off, delayed, and ignored by all EXCEPT FOR MAX! They sent out two of the techs and within a few hours had my AC running again. Their price was reasonable, the techs were super competent and nice. I highly recommend them!

Easy communication, clear pricing, fast service, provided pictures of everything they did.read more

We were given no information about the timing of when the person would show up and or how long it…read morewould take. When they showed up 30 minutes late, we asked if it's possible to reschedule. The person who came was extremely rude and said just cancel and would not allow us to reschedule. This business is poorly run.

These guys are really nice and knowledgeable. I texted (thank you for communicating in a way that…read moreI had to) and got a response really quickly. They ended up coming really quickly to service my boilers and some radiators and I felt really good about the price. I think I spoke to Sam who was really friendly and smart as he explained everything that they were doing or had to do. I hope I can use them again in the Future..

BEWARE of Albortz: **Sabotaged my HVAC to Create Repeat Business**…read more If you're in the market for HVAC services, I strongly urge you to steer clear here. Over the course of a couple of years, I've encountered multiple incidents that seem to point to deliberate sabotage of my heating and cooling system. I also have PROOF in my pictures. I'm somewhat handy, and if I was not, I would have been taken advantage of even more. Here's my story: **Incident 1:** It all started when my AC unit broke down during a heatwave. I had a newborn at home, so I needed help fast. Despite being on the pricier side ($500 for the visit), they were the only ones available quickly. The technician "fixed" the issue and tried hard to sell me a brand-new unit--despite the fact that my current one was still functioning. I brushed it off as a sales tactic. However, when the weather turned cold, I realized my **heat wasn't working**. I'm a bit handy, so I took a panel off to inspect the unit, and what do I find? The **gas line had been turned off at the panel**! It's important to note that the heater worked just fine before this service, so the only possible culprit was the technician. Had I not caught this myself, I would have likely been convinced that the entire system needed replacing--costing me even more money. **Incident 2:** Later, I did end up getting a new HVAC system (from a different company). However, my diverters (which control airflow) stopped working, blowing a fuse. Once again, no one else was available, so I had to call Alborz again. I was skeptical after last time, but thought maybe it was possibly an accident... This time, I was on high alert and watched him closely. He fiddled around and had me go check the thermostat downstairs while he "worked on the unit." Reluctantly, I complied. Sure enough, when summer arrived, **the AC stopped working again**. **Proof of Sabotage:** After some investigation, I discovered the technician **deliberately disconnected a wire** in my unit, which is why the AC wasn't working. I have photographic proof showing the disconnected wire and the work area, demonstrating this malicious action. --- **Final Warning:** It's clear to me this company has a pattern of **sabotaging equipment to generate more business**. These aren't simple mistakes; they're calculated actions designed to mislead homeowners into believing their systems need more work or replacement than is necessary. If you're considering hiring them, think twice--you may end up paying more than you bargained for, both in money and frustration.

Such great guys. Our go to moving forward. Pleasant, knowledgeable, prompt for our boiler problem.read more

They promised to come between 8-12. I waited until 1 and then called. They said that their…read moretechnician was sick but they didn't have any explanation for why they didn't contact me. When the manager called, he said "Well, you can call someone else." I had been a loyal customer for many years. I will never use them again.

Jason serviced my 22 year old furnace. He was great and explained everything involving the…read moredifferent parts that would most likely need to be replaced within the next year or so. He also gave an estimate for the parts and for a new unit.

I met Jason, after an AC failure on of the hottest days of Summer. Jason contacted me promptly,…read moreprovided all the details and was upfront about everything including his service fees. He was at my place at promised, and got to work. He explained everything as he motored on and worked the problem. He came fully prepared with every possible part monitor upgrade and suggested only what was required. He was very pleasant to work with and was very easy to talk with. I would definitely recommend using Donovan Mechanical and request for Jason if he is available.

Kumar came to our home after we were having trouble with our garbage disposal and fixed it in no…read moretime! A+ service all around.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

Hans is great! He was quick to respond, working off-hours when we are all home, and was quickly…read moreable to troubleshoot, fix, and test our washing machine issue. We asked him for help on a second job because of how efficient he was on the first, and despite (my) issues sourcing the parts, he was super helpful, flexible and honest with the fix. Hans is our new go-to for any home-repair needs.

My dishwasher stopped running and was displaying an error message. I reached out to Rivera's repair…read moreand within the hour Hans had replied and offered to come within 2 days (on a Sunday no less) to take a look. He was prompt and identified & fixed the problem within 30 minutes. He has saved me from a lifetime sentence of washing dishes by hand (my least favorite household task) and his price was much better than other companies. I will definitely be calling him again in the future when I need repairs!

Great service and great work. He listened to all my concernsand questions. The price was great.read more

I can't recommend Lance and his partner enough. I had a fairly complex dryer duct issue that they…read moreresolved quickly. So great to have fast and reliable service professionalsl Thank you!