Oh boy. I'm going to try to be nice. I had seen the reviews for Grateful Dogg and although I should've listened, I ignored the negative ones and decided to try them out anyway. I have a 3 year old golden doodle named Zion. He's literally my child, furthest thing from a "pet" (dog moms know where I'm coming from). I ended up bringing Zion here for haircuts about 4-5 times within the last year. The prices are cheap, and the cuts for the most part were always satisfying. The staff, however, is not the friendliest and most of the time you'll just get a passive aggressive attitude. Zion is the most loving dog, would never hurt a fly. His personality is great and he listens to you no matter how bad he doesn't want to. I've given him baths and cuts at home before so I know what he likes and doesn't like. Every time I would drop him off, he'd jump up and attach his arms around my hips squeezing me - extremely unlike his normal behavior. I ignored this sign and I still am beating myself up about it. When I would pick him up, he would ignore me in the car and when we got home for about a full 24 hours - which is also extremely unlike his normal behavior; he's my emotional support animal and I've had him since he's been 12 weeks old, we're basically inseparable. The last time I dropped him off there, he did the same thing and basically hugged me tight like he didn't want to be left alone there, but I left him anyway and cried when I got in the car because I couldn't imagine what he was so scared of. I had seen the one review on yelp about the woman who brought her two doodles here who she felt were also mistreated. That should've been my first red flag. So flash forward to last week, I brought Zion to a different groomer, Doggy Downtime, which took a huge weight off my shoulders. (They're great there, try them out). When I dropped him off, he didn't show one sign of being scared, knowing we were at the groomers (he knows the word groomer and what it means). He walked right back with her after meeting the woman. She texted me when he was done (about 1 1/2 hours) and I went to pick him up. Not only was he excited to see me but he didn't ignore me AT ALL, not even in the car or at home. He was happy as could be! The woman who cut him said she had to talk to me and basically wanted to know if he's ever had bad experiences with the groomer before and I told her I had not ever been told he's been bad before, so no. She proceeded to tell me that he seemed deathly afraid of the tub and getting washed (WHICH IS NOT LIKE HIM) and that she just needed her assistant to help calm him down. (Zions way of being scared is just curling up in a ball, he'll never lash out or get mad at you). So when she told me this, my stomach dropped and I immediately told her where he used to go - Grateful Dogg. I told her how My intuition was telling me he was being mistreated there which is why I decided to switch. All in all, use your own judgement. I am not accusing anyone of anything, but if you read this in full, you can make up your own mind. Animals speak to us, so if you feel something isn't right, something most likely is not right. If you're someone who works here and you're reading this, I pray to God that you aren't mistreating your customers babies. Karma is real. read more