Let's imagine you work at a Bay Area-based web shop, and unexpectedly need to print some files ASAP…read moreto help out your beloved, Bakersfield-based client. It's nearly the end of the day. You need these files tonight. These files were never meant to be printed. The resolution could be terrible; all the images are screenshots. Oh, and those files? They're 13" x 46". As in... not exactly a standard print size. A frantic Google search let me to My Bakersfield Printer. A phone call led me to Kyle, and I laid out my case: "Kyle. I have three 13" x 46" pdfs. They might look terrible in print because they were only meant to be viewed on a screen. I need them printed and slapped on some foam core in the next hour for a client who will really, really appreciate them. And they might look terrible. I mean really, really terrible, because - screenshots. Are you willing to take this journey with me?" Kyle not only took the journey; he led the journey. The man dropped everything, Photoshopped my pdfs into printable sizes, and foam-cored them into a splendid deliverable... and then offered to deliver them personally to my client. The man earned his sainthood. The client was overjoyed with the result, and everyone left a winner. I've never been to Bakersfield, and chances are I won't find myself there anytime soon. But if I did need to go to Bakersfield, and if I needed something while I was there, I'd call Kyle for pointers.

Excellent workmanship. Pleasant professional to work with. Quick response time. Kyle used my…read moregrandchild's artwork to make a custom Christmas card. I am very pleased with the results.

I agree with Kareem B. that the employees are not trained well at this site. My UPS package is 2…read moredays late, and when I called the store, the two staff members had no information as to when/where my package (required for work) would be delivered. Nor did they make any effort to try to do the leg-work required to answer my questions. This shouldn't have been hard since I was able to find answers to my questions by making several more calls.

Robbi and Jayla took excellent care of me when my printer at work kinked out and I needed 4…read moredocuments printed, and one notarized! You can reserve a notary appointment online, but when I called I was told it was also ok if I wanted to come over right away. Robbi was able to print the docs directly from my computer by air dropping the files, thank you!! Jayla the Notary is enthusiastic and professional- processed my request perfectly and got me back to work in minutes. No wait. Free parking. Clean shop, totally stocked. Great value, too!! Thanks, team!!! You were awesome!

Rylee had awesome customer service. Came here for a quick package drop off and she took care of my…read moreneeds in no time! Will use UPS again for future shipping needs!

Took great care of me!!! I got what I needed Ezra fast and…read morethey were patient with me when I kept misspelling the email address for a quick print job. I never lost my spot in line and they never got frustrated. Everyone seemed happy to be there. Also if you are having notary services done they are probably the cheapest (best value for money) in town.

Unfortunately this day we came in to return some shoes and it seemed the system was down. The…read moregentleman behind the counter was doing his best to ensure we wouldn't get frustrated as he would hop from one computer to the other to see which one would work first. I understand this issue has nothing to do with him and I appreciate his hard work. Personally I'd rather go to UPS next time.

Good customer service. The employee explained to me what I needed to do while helping another…read morecustomer which saved me alot of time. I appreciate the fact I looked clueless and immediately she began guiding me through the mailing process.

Terrible service. Even though my label said they would pack it, they tried to charge me $14…read more I found a box for $1.75 but they still over charged my and made me pay $2.50

When I arrived I waited in line to ask for assistance to email some documents since I need it help…read more So when the Zaeme called me I ask for assistance on using the printer to send a document. He told me you need it to do it yourself. Some other lady also ask for assistance and she was ignored. They don't value customer and have no customer service quality . Worst experience ever..

Came to print out a few paperwork. They have their own self served machines if you wanna be in and…read moreout without needing assistance. It only costed 3 bucks to print out my papers. All I needed to do was send it to a certain email for the machine to receive it. Then I did want some papers laminated, so I headed to the desk to help me. The guy with long hair and glasses was helpful and nice. He gave great customer service and was quick. It only costed me 4 bucks to laminate. Overall it took like five minutes. Super easy if you have your stuff organized and know what you want to do.

Came here to purchase construction paper and to have a worker cut the paper into strips so that I…read morecan go home and do my DIY project for my sons birthday. Only to be told to come back at four P.M. mind you I came here at one P.M. I looked at her and I'll look around and there's no other customers besides a printing machine printing orders that she's probably behind on. It doesn't take that long to cut paper. Doesn't matter how much they charge. I needed it done today. Then I proceed to ask her if there's a self cutter for me to use so I could do it myself! It took me less than 6 minutes and I was out the door. The customer service sucks here because it she's not able to do what I'm asking her to do. Another employee should be able to step in and help out and no one seems to know what they're doing. will not be coming here again.

It was way too expensive to mail a letter for overnight delivery--over $90! Won't be going here for…read morethat again

Came in & was out within 5 minutes, I love that I can bring items I need returned without having to…read moreworry about packing them & printing labels myself, just bring in your items in & they handle the rest. All you need to provide is the QR code for whatever items you need returned.

When we order something from Amazon that we have to return this is the most convienent place to…read moredrop it off at. Plenty of parking around the front door. Staff is always quick and efficient and earlier when I went the staff were so sweet. And if you want something to drink, The Coffee Bean Tea & Leaf is in the same shopping center!

What a hidden gym! I've been to a couple other UPS stores, and it seems like going into a DMV…read more Employees are dry and morose. But this particular location was a change of pace. The employees make sure to take care of you! I had several Amazon returns, and not once did they seem annoyed. One of them actually scanned and packed each of the returns for me! And she was so patient and kind. Now this is what you call customer service!

Location hidden between 2 restaurant. Customer is awesome ,…read more Easy in an out . Only one person was working , she was very nice an made sure she gotten all my boxes an made conversation while helping me. Usually places just pack up an don't even speak to you an give you your receipt an say bye. Not the case this time .

I just had the best service from Tatiana Marie today. I was shipping a valuable piece of…read moretechnology, she was so careful and helpful. Such a pleasant person. I was in and out very quickly. This location is always clean & well maintained.

I am very impressed with not only the customer service but they went above and beyond to meet my…read moreneeds. They quickly made the onesie I needed, with shirt notice and it came out exactly how I wanted! Thank you so much, I hope your business continues to grow and you guys maintain the quality work and customer service. These qualities will take you far.

I cannot even begin to tell you how awesome this business is!! I was in an absolute bind and needed…read morea tee shirt printed out same day! Just one mind you, not only did they get it done but it's perfect! I sell shirts online as a third party seller and my contact totally dropped the ball on a pregnancy announcement tee shirt for a super close friend of mine, Studio Print & Design saved the day! Thank you so so much!