I really wanted to enjoy my experience with Worcester Wares, but unfortunately things took a bad…read moreturn before my order was completed. I went to Worcester Wares to order some custom shirts for my small business. I paid the full price up front (mistake on my part) and patiently waited for the project to progress. I promptly sent in all of the graphics needed to make the various shirts I had ordered. Months into the project I was informed the the owner was dealing with some personal matters, which I was understanding and patient about. She did deliver some of the products I had ordered, and indicated that she was working on the remaining products. Some of the shirts had a defect, which she said she would rectify. The hoodies that I ordered were supposed to feature a large logo on they back, which the ones she delivered did not. After that visit, it was radio silence. I sent several emails and messages inquiring about timeframe for delivering the remaining items, but did not get any response from her, or from anyone at Worcester Wares. I began this process in early December 2025, and paid for my items in full at our initial meeting. It is now May the following year, and I have not hard anything from the owner since February when she dropped off a few of the items I had ordered, despite several emails and phone calls. Unfortunately I would not recommend Worcester Wares to another business. I am now out several hundred dollars and have only a small handful of the shirts that I ordered, some of which were not made as ordered. Very disappointing.

I love this place! I bought a few items for Christmas gifts this year. Will definitely be back…read moreafter the holidays to pick out a few things for myself. Everything is so well curated. Lovely local business

Mark is great and has a ton of experience. I highly recommend this company. Only issue would be…read morethe responsiveness. Like all good small businesses it takes time to get things moving

Wonderful quality signs. Made in a very timely manner…read moreExcellent service. Hard to find parking but worth stopping in tbs

Dominic always gets it done correctly and the first time - very happy with the work he did for us…read moreand calling again to get more work done! Highly recommend his service and value!

I absolutely love this boutique in Worcester! Great quality clothes and so very stylish!! Wide…read morerange of sizes and suitable for all ages! This is my go-to boutique since I moved here from St. Louis. i can't say enough good things about this store. Oh! And it's totally affordable!! There are some Free People items and jewelry pieces that get up there in price; but most items are under $50. Love this store and the vibe. And the owner is so nice!!!!

The best dry cleaner in Natick. Genuinely nice people, and great for quick tailoring jobs too.read more

Always a great job - and tailoring is professional and reasonably priced. They will even pick-up…read moreand deliver to door.

We're located in Wellesley and needed some brochures and some banners designed and printed on short…read morenotice to display during the Boston Marathon, as it runs right by us, and Scott and his team delivered on short notice, on budget, and exceeded my expectations. He even suggested some printed water bottles with our logo on it as handouts, which I had not thought of. I would gladly recommended Scott and Spyglass to any one looking for a comprehensive marketing solution.

Worked with no sweat many times..communication is clear and always friendly..they go above and…read morebeyond to help you achieve the correct layout and product you are ordering..highly recommend..great turnaround time and good prices as well

Basically everything that could go wrong did. I just went through all my email exchanges with this…read morecompany so I could faithfully document my insane experience with No Sweat: I get a couple initial quotes, for 3 different kinds of t-shirts. I tell him we decide to go with option 2. I send all files requested (high quality jpegs) as well as pictures of the shirts we made with the volunteer screen printer for reference regarding placement. I also send Hex codes so we can get the colors as close to correct as possible. Next contact: he asks for me to call in Amex. I call in. I ask to confirm that these are the nicer fabric. He says no and doesn't remember anything about that. (??) I forward him the invoice he sent me. He writes, "I hate mistakes but nipping them in the bud is a special kind of nice. AOK?" So i call him and give him the number. Next day he says the card didn't go through and I give it to him again. Card goes through... A week later he says he needs the PDF file (before he said a high quality jpeg would be fine, which is what I sent earlier). He says the printer he will use for this job requires a PDF. No prob, I convert and send pdfs on the same day at 6:45PM. I also resend all the instructions, including the images of the original shirts made with the volunteer. Get no confirmation of receipt. He asks again for a PDF file and tells me he can't do anything with an .ai file, and is getting pissy : "You're the 1st customer I've ever had (in 15 years!) that could generate an .ai file but wouldn't send me a simple pdf." I'm baffled by this because I have sent him a PDF and not an .ai file. When i ask him to send me the .ai file he thinks that I sent, he sends a DSA socialist image that i have never seen in my life (!!) and that apparently nearly made it on our t-shirts, lol. (We are a healthcare organization). I forward him the email I sent on the 11th, which had the necessary PDFs and all instructions. I do this politely after getting a lot of angry emails: "I'm not a salaried worker. I get paid for what I produce for my customers. Please respect my time." Hear nothing. On Sept 18, finally hear back. He says "Thanks, Stephanie. Not sure how that one got away from me. Here's the printer's proof. AOK?" So no apology for totally flipping out over his own mistake. He sends printer's proof with sizes of logo on front and back. Sept 19th: We email back, saying everything looks good except maybe we should make the logo on the back a tad smaller so it doesn't curve around. No response. Sept 21: It's getting close to the date that we agreed on - Sept 28 - and no word from him. So i poke and ask about just getting the last proof OK'ed. I say I just want to make sure we get them on Sep 28, as we agree. Sept 22: He sends me the OLD invoice- with the order for the basic tees, the mistake i caught the FIRST time, and should be obvious anyway because they had a different price on them. (AHHH!) He responds: "Well that was certainly a close one.." and has to move everything around (including using a new printshop in Vegas) because he was ABOUT to fulfill the order with the basic tees! (not the nice ones we paid extra for...) Sept 27: It's like 3 days before we're supposed to get the shirts for the event...and he sends the final proof. This proof looks different because it's with a different company, and it's the damn 3rd proof that we've gotten, so i sort of gloss over the fact that the orange looks a little lighter than the hex code I sent in. But the lettering is at least a shade of orange, and we are now 3 days out and don't have time to adjust things. He says it's going to cost an extra $50 for shipping (because of his screw up!) and I say we shouldn't have to pay extra to receive them on the day we agreed. The "orange" ends up turning out a BRIGHT yellow. If you send in a hex code that's a deep orange, you should get something at least CLOSE to that color, esp. since you have to trust the printer/designer because color can show up very differently on a proof from one computer to another. He clearly didn't send the color codes along to the printer. So in the end we didn't even get the product that we ordered. Basically I feel like I had to watch every damn interaction like a hawk because of all of his screw-ups. Also he was incredibly rude, patronizing to me because of my age (explicitly!), just really horrible to work with. We will never use again.

This store is awesome. They have great clothing and jewelry (Pandora, Brighton, etc..) Shopping…read morehere is a wonderful experience. Linda helped me out and she was extremely friendly and helpful with everything!! Will definitely be back. :-)

Owner is not a nice person and shows no interest in the customer. Very limited selection of…read moreanything - -some clothes, some costume jewelry etc.