Great price, excellent service and installation and followup. Highly recommended. They installed 15…read morewindows quickly, but did not leave until they insured everything worked perfectly.

Fidel, Manny and Lenny did an amazing job providing us with a new front door…read more , frames and locks. They are very proud of their skills, and we couldn't be more pleased!

Good service install went well but could have been more professional it be wise to have someone…read moreonsite that spoke fluent English.

The window world purchasing experience was positive. I originally visited their office and showroom…read morein Edison NJ to look at what they offer. The quality of the windows seemed up to par. I requested an in home consultation and John Gary visited my home for an estimate. John did a good job of explaining my options, prices, process etc. I live in a townhouse community which has an HOA to work with, the team at Window world handled the paperwork and documents needed for approval. The order was placed and the windows and patio door were delivered earlier than expected. An install appointment was scheduled. The install went smooth, I will say the installers worked until 8:30 in the evening. I believe they may have under estimated the amount of time needed for the install. I would definitely recommend they arrive earlier moving forward. I was disappointed as screens came in damaged but were quickly fixed a few days later. There was a bit of a mess left outside as it was dark out when completed and I know the installers couldn't see the debris that was left outside. I was also disappointed to see that the windows were left with grime, caulk etc which needed to be cleaned afterwards. I was also not satisfied with the walk thru of the features of the windows, I did not know that the sliding window could actually be easily removed to clean them. All in all it was a good experience, the price was far less than Anderson and Pella. The warranty offered is very good. I am confident I made a good decision.

I'm a week or two late with this review I have been in glowing over my new windows. From the first…read morephone call in scheduling the appointment. I encountered Travis, and when I tell you, his professionalism and customer service was above and beyond. Ryan was my sales person whom we hit it off instantly I explained to him that I had other vendors come. I wasn't looking to beat around the bush. This was my budget and from there the contract was signed. Ryan quoted me on the spot, took the necessary measurements and pictures And beat all competitors pricing. The installers Jimmy and Anthony came in the morning and was done before 1 o'clock in the afternoon. My house was clean as though they weren't even there in and out with no hassle and no mess. They were super friendly professional, and did an amazing job I couldn't recommend a better window company and I'm so glad I went with Markeys. I feel an instant difference on so many levels with the new windows. No more outside sounds no more bugs and my heat actually stays in the house no drafts no breezes. It's been a long time coming thank you to Markeys for an exceptional job.

We had a great experience with Jimmy and Anthony from Markey. They were prompt, professional, and…read moresolved the issue we were having with our old sliding glass door quickly and smoothly. Highly recommend!!!

I read through reviews of window companies and through my previous experiences I thought I would be…read morein for a stressed-filled, nail-biter but boy am I glad I took a risk and called Universal Windows Direct! They are a family business with a showroom just off from Rt 35. I couldn't get to it so I was even given a free ride to go and see for myself what the products look like from Doug the salesman. On the day of installation, I met his wife Michele who is the Showroom Manager. Then there's Mindy who is on top of contacting me and making sure there is communication and then Rob and his team of two other installers. The whole bunch had a great sense of humor, and really enjoyed their jobs! They came on time and offered professional service but still maintaining a great easy-going vibe. The installers were extremely efficient and had window replacement to a science! They cleaned up after themselves and didn't make a mess! Rob has 32 years of windows installation experience and it shows. The guys were down to earth and humble too! They packed all the equipment into the truck neatly! It is one of the neatest and cleanest work trucks I have ever seen! I spied a cooler in their truck! If you get Doug as your salesman, ask him to show you one of his best assets, a cap that his wife bought him. It is a very familiar red and I thought could it be? Then Doug turns around and his cap reads "Make Windows Great Again!" That was too precious! I told him he could offer those for sale too! After installation, I had some issues with the mechanics of the windows and Michele was on it ASAP and dispatched Doug out to see what the issues were. Great customer service! The windows I got are Polaris and made in Ohio! They also install exterior doors and storm doors from ProVia. If your budget will allow you to, get the triple paned glass! What a pleasure it has been to work with this group from start to finish!

I recently replaced 16 windows and a patio door in my home. Had three companies out for estimates…read more When Doug the owner of Universal came out, he was a breath of fresh air. No high pressure sales tactics and a straight forward guy. His windows were of the highest quality and his price came in below the other two companies I had out. So happy I chose them. Mindy the office manager was incredibly thorough in setting up installation and following up. Eric and his team were exceptional. When they were finished you would never have known my home just had two days of major renovations. So clean so efficient and so meticulous. One of the finest companies I have ever worked with in my life. I could not recommend them more highly.

Super quick and friendly. I called about an hour before closing asking about a custom size window…read moreglass I needed. They said come on over it'll be waiting for you when you get here. It sure was. Perfect cut.

I broke a glass shelf and they cut up an exact replica in one day. Great service and a very fair…read morecost. Fits great

Stucco repair, painting, and 8 windows. The excellent manager/foreman on the job was made all the…read moredifference. He guided the skilled and experienced workers to provide a thorough, detail oriented job, easily brushing through challenges that would have defeated most others. His personal involvement was indispensable. The final product was great customer satisfaction.

They sided my home and were extremely professional. Their estimate was detailed and fair. They left…read morethe job site clean and the project was complteted on time. My siding has gotten compliments from all my neighbor. I highly recommend these guys.

We replaced a large double window and front door with glass insert, sidelights and transom…read more Expensive items but they were most competitively priced. I was very impressed by the professionalism and expertise shown by each of the installation teams. My wife is a perfectionist and she was very happy with the installations.

Over the years, I have purchased my front door, 2 sliders, shutters, garage & pedestrian door from…read moreEdison Window & Door Outlet. I've been pleased with their quality , workmanship, installation & "fair" pricing. When it was time to order (25) new windows, I did due diligence & researched quality & prices of other companies. --SAM RAYMOND was an outstanding salesperson - he's knowledgable, patient, not pushy - too good to be true. He truly wants his customer to be happy with their decision. He is supportive before the sale & after. Sam is an asset to the company. JR Skillman

Hailey b was our sales rep from power. She came in and explained everything to us and was great and…read morefrom there the whole experience was seamless and work was done efficiently. Very happy with the work

Random door knocker was professional. Just giving out quotes: "we do not expect you to do any work…read more It's valid for a year." Started to get a bit cautious once I had to confirm the appointment I had just made in person over that guy's phone at the door with him. Then got another call the day after to confirm the visit again. Overkill to say the least and annoying. However, the worst was their onsite visit that never ended, was only meant to be an hour (but turned into 2.5 hrs) and was clearly meant to pressure homeowners to sign that day. I blame the corporate strategy, not the onsite messenger. "Huge" first time visit discount and the most unprofessional part of it all was the tactics: with every hesitation from our end, we got a discount. "Let me see if we can do better for you" and "we don't give out this discount anymore but I'm going to make an exception". They knocked off $16K in a few hours......RED FLAG to me. Lots of lines meant to trigger emotion of potential buyer: "may I speak candidly with you, you have an urgent need here" or "I want to say off the record that you cannot wait past July to fix this roof". I knew it was psychological games when, during the attic visit, I was told "sorry to be the bearer of bad news but you have some leaks", said to me as if my entire attic was moldy and destroyed. Lastly, the "this roof really needs to be fixed no later than this summer" turned into "ok, if you really want to wait until the fall, we can do that". To Power: if your strategy is obviously to go hard at potential clients to sign there and then, be upfront about it and take cues from the client when they are politely trying to tell you they are not ready. A $13K gap in pricing is too big: the goal is clearly to capture business fast through pressure tactics at the highest price. These tactics may work on an 82 year old lady but it was clear as day what the tactics were, and explaining your model of maximing time and materials doesn't make it any better. Come in, do a quick visit as promised, provide a quote and go. If your sign on the spot discount strategy works, great for you but maybe tell this to the person whose door you knocked on ahead of time so they know what they're in for.