Jordan Power contacted me for yearly maintenance. The tech came out and completed the maintenance,…read moreI paid Jordan Power $205 for this service. Two days later we had a power outage and the generator came on, ran for about 35 minutes and then shut-down. I checked the generator to find out why it quit and noticed oil everywhere and an alert code of 1300 (low oil pressure). Upon closer inspection I found the oil dip tube unscrewed and oil pooled on the floor of the machine, oil soaked on insulation and wall, and oil covering engine. The oil had soaked the cement pad that the generator sits on and the gravel and soil surrounding the generator. Apparently, when the service tech did his maintenance he failed to replace the cap on the oil vessel and the oil spewed out. When they came out to rectify the mess and clean up the oil, they did not address the oil soaked into the cement pad, gravel or soil and left the machine still covered in oil. This machine is not meant to run on low oil and the owner's manual warns that inadequate oil can cause engine damage. Jordan Power damaged the reliabily of my generator and their only remedy was to change the oil filter and replace the generator and if available to purchase an extended warranty. My generator was only 5 years old! Their remedy was totally inadequate. I am now forced to pay for getting the area cleaned properly and since I don't trust this generator as it has probably been affected by running without oil, buy a replacement generator. When I told Jordan Power about these out of pocket expenses, I never heard back from them. I guess what they offered was a take it or leave it deal. I rely on my generator as I have several freezers and refrigerators because I raise my own meat and produce. Do not use this company, their incompetence will probably cost me over $5000 to get the mess cleaned up and purchase a replacement generator.

I scheduled two appointments with Jordan Power. They missed the first. It was the Christmas season…read moreso we let it go with the promise they'd call and reschedule. They didn't. In July the following year, I scheduled another appointment. I confirmed by telephone and by email and the day before the appointment, they called to confirm again. During that conversation I asked that the Rep be sure to arrive during the appointment window (3-4pm). The office manager said they couldn't guarantee that arrival time. I reminded the office manager that the appointment time had been scheduled a week earlier after a no-show months before, and that we had coordinated two calendars to be available for the appointment time scheduled. She said, "that's not how we do business." Startled by her statement, I asked to speak with the owner. Instead, she hung up the phone. We have every intention of installing an expensive backup generator and almost certainly would have purchased the system from this company. Thank God we didn't! Imagine the frustration of that office manager being the point person whenever we needed maintenance or warranty service. I wouldn't buy a popsicle from this business.

Our generator was not supplying power to our house. Called the company who installed our generator…read moresystem, and left a message requesting help. 36 hours later have not received a call back. After researching electricians on Yelp I decided to call "Double J" because of their great reviews, and close location to us. Wendy answered my call, took my information, and made arrangements for Jeremy to come by today. Two hours later Jeremy arrived, and checked out my whole system. I was waiting to hear all the bad news, but instead found the whole problem was only caused by a switch I had neglected to turn on. Thank you Jeremy & thank you Wendy for your great customer service!

Great team! Professional and pleasant. Had some delays with materials but got it done. Price was…read morereasonable and fair. Even corrected another electricians shoddy work at no charge. It's hard to find good electricians and I am very happy.

Called them today with a broken line to the work shop; they had an opening today and relayed the…read morepricing per hour. The young man that came out was a worker, immediately understood the issue and went after it, broke out the serious equipment and found the first break. He then found the second and excavated both. After running to the supply store to pick up some gear, came back and finished the job. I don't think he took a lunch break, felt bad for that. He explained where he hooked it to the two panels and exactly what we have now and I am a happy customer. This was not the cheapest option but this was a knowledgable person who attacked the problem correctly, resolved it and ready to move on to the next. I respect companies and people that have the right work ethic and this is one of those companies as far as I can tell. Employ them with confidence.

I called to schedule an appointment & it was filled that day. Payton showed up on time, smoothly &…read moreprofessionally fixed the problem, & cleaned up nicely. It was a pleasant experience with everyone involved. Thank you Pro Electric!!

Since Carson purchased Universal propane, the price has dropped considerably…read more I saw one reviewer complaining that they liked Universal's Service better. Are they kidding? I have a 300 tank, and I got a bill for $1100 from Universal for a partial refill. Keep in mind, local competitors had propane for nearly 1/2 the cost AT THAT TIME. I was a purchaser for a large fortune 500 Co. for decades and I can tell you reliably that Universal was consistently guilty of price gouging." I'm very pleased Carson purchased Universal. The price with Carson is reasonable (at market levels for home delivery), and the service is absolutely fine. And Zepp , and the gals, are great! Bob R.

When they were Universal Propane they were an execelent company with excellent customer service…read morethey sold to some disgusting horrible customer service outfit called Carson Petroleum these people suck! You have to call a hundred times and beg them to come to fill your tanks. Management is shielded from the customer you can only get an automated phone system. Because they don't give a flying f*&ck about their customer

Worked on several projects including RV plug & out door light switches & plug ins. Did a good job…read more Prompt, friendly & neat.

The electricians were great and did everything professionally and with a smile. What irritated me…read morewas their billing. I was charged for the hour, but they also charged me additional 15 minute fee to come to my house. Keep in mind I'm in the same city. That wasn't mentioned and wasn't a separate charge. It was added to their hourly rate, so an additional $37 to the invoice.

Beware of BSD energy. Chrishad done the service on my generator in 2023 so I got ahold of him to do…read moreit this year. He said he needed to get paid before he did the service and as I don't live at the address, I had him meet me in town and I paid him a check of $610.00. he said he would email me a receipt. that was on January 26th, 2024 Today is February 22, 2024 I haven't received a receipt; He hasn't returned my phone call or my emails. I don't even know if he did the job.

Patriot wired my house and did a beautiful job. Their staff works with diligence, efficiency and…read moreprofessionalism. They went above and beyond to make sure all my light fixtures were in the perfect location. Can't recommend this company enough

Do not recommend! Look elsewhere. Bad communication, very poor value for the quality of…read moreworkmanship, and no follow through to ensure a functional result. I just finished a custom home construction where Patriot Electric was the subcontractor handling all my electrical needs. Among all the subcontractors, they were the most problematic, by far. When we did the initial walkthrough with a senior member of the company in February, he was grouchy, inattentive, and refused to write down any of the details on the plans that we printed for him. My GC and I had spent many hours preparing for this meeting and presented the plan over a 7 hour meeting with him, and I guess he was just going to remember all these details when the work was done? Not unexpectedly, there were myriad mistakes when the team came to lay my wiring. Switches were wrong, outlets missing. When my GC called them to make corrections to their mistakes, it was met with hostility and annoyance - corrections were grudgingly made. The greatest issue I have with Patriot is that when I requested "dim to warm" overhead lighting - such as the Phillips warm dimming LEDs - I ended up with Smart lighting by Halo that must be programmed using an app to create "16 million different colors" (who needs THAT?). There was no discussion with me to ensure they had selected the correct product. Before I knew it, they were installed all over my house. It turns out that these recessed smart cans are not compatible with a wall dimmer and are wholly dependent on using the WizApp in order to direct their brightness and color. Three months after the final electrical trim was complete, my overhead can lighting is still not functional and no one (including Patriot) can make this lighting function as designed. When I turn on my kitchen, 5 lights are "warm white" and 2 lights are "cool white". If I flip the switch, some of the lights even go from whites to purple or blue! Since these "smart" Halo cans came with a premium cost, I am angry and disappointed that I am still not in control of the lighting products that were selected by Patriot without discussion. The final cherry on top of this insulting sundae is that Patriot just submitted a $1700 bill to my general contractor for last week's visit to try to address the problems with my overhead lighting (failed again), to install an outlet that they missed on the plans, and to fix a pendant light that they couldn't get to function on the first 2 visits. This is on top of the $23,000 that I have already paid for their build services. If you have a simple project, unlimited funds, and don't care about customer service, this may be your company, but I'd personally recommend steering clear. The BBB is also receiving this feedback.