Jeremy Myers came and cleaned my mini splits today and he was so fun so efficient and so…read moreinformative that I can't say anything more than he was absolutely marvelous darling thank you so much Jeremy

5 stars for LamAir! In 2011, they installed a new furnace and heat pump for us and rebuilt the…read moreexposed metal ductwork in our 100+ year old home. They were back yesterday to replace the old heat pump with an AC unit this time, and since we now have so much wildfire smoke over the summer, an iWave air purifier too. Extremely happy with the experience. Lee gave us a very competitive bid and patiently answered all of our many questions. The install team -- AJ, Mike, and Julio -- were awesome. Arrived on time, completed the job by 3:30, and left the basement furnace and outdoor AC space spotless. They were even sweet with our very friendly dog. Love working with a local business -- LamAir really cares about their customers.

So I called Vicki, who claimed to have never seen my response to her email. Said she would try…read morereach Jarra. Jarra called awhile later to let me know how fortunate we are that "the company has cleared my afternoon so I will try to be there to take a look between 1:00 and 4:00 pm"-and that's with a cleared afternoon. Jarra also inquired about my email, claiming that no one can find it "Vicki can't find it the owner can't find it, everyone is looking but it isn't there." There were no problems with our email exchanges in December, so I am sure Vicki is simply having more trouble. Jarra texted around 3:15 to tell me he was headed our way from Eagle Point and arrived at our door at 3:50. He explained that he was on the phone and speaking with a technician about the codes I had told him about and that he would start trying to track the problem at the heat pump while talking with the technician. Jarra then came inside the house to the air handler while still speaking with the technician on speakerphone. The technician was explaining that there was no communication between the controls, the heat pump, and the air handler and he was quite certain of the cause. He told Jarra what he could do to test the theory and eliminate other possibilities, but again, he was certain of the fix needed. While they were talking Jarra answered a query from the technician saying "this unit is a 950, not an 850" which gave the technician pause before he said something like "oh, ok, I didn't realize that. Well, it is what it is but I am still betting that this is the fix." Jarra then explained that he needed to remove our thermostat from the living room wall and try to hook it up direct at the air handler to both the air handler and the heat pump to see if he could establish communication between the three. He then proceeded to do this. When I asked Jarra why the technician became sympathetic when he learned that this unit was a 950 instead of an 850, with some hemming/hawing Jarra explained that the 950 has some "peculiarities that can cause issues" or words to that effect. He further explained that there is now a 1050 that is supposed to address those issues. After connecting the thermostat direct to the air handler and heatpump control located in our closet, Jarra explained that he could not figure out how the wires were run from the thermostat in the livingroom to the air handler and would need to "check with my company to see when the can free someone up to come help me. You will need to leave the closet open so the the heat sensing unit can tell how warm it is. I will be back to finish this up as soon as we can arrange it. He then left us with nothing but a hole in the wall with wires sticking out where the thermostat was and the thermostat sitting on a toolbox in the closet with the air handler and instructions to leave the door open. Feb. 18, 2026 Jarra called this morning, inquired as to whether everything was still working. Then said something along the lines of "well I've talked with everyone I need to talk to on my end and we are ready to come back and complete the repair and I was wondering, , well management was wondering if we do that, would you be willing to withdraw your unfavorable Google review?" Not having expected to have my repair completion held hostage, I began to say that I would have to think about that, given that these issues have been ongoing since this company carelessly/recklessly allowed the computer motherboard in the system to get soaked. I further explained that along with the constant extra costs and uncomfortable temperatures, the constant interruptions to our lives having to wait/be available for 3-4 hours waiting for a technician, etc. have gone on for years as well and the company has remained completely unconcerned until right now. Jarra then did some more hemming and hawing and I asked him if what he was trying to say was that the company was trying to end our relationship hoping to further avoid responsibility. Jarra confirmed that it was his impression that if I am unwilling to reconsider and withdraw this review and forget everything that has gone before then the company wants to end the relationship, but said he would need to speak with them again and would call me back. Jarra called back about 10 minutes later to inform me that the company was quitting without finishing the current repair and was voiding the regular maintenance contract, "but they decided they would refund to you what is left on the contract. And at least it is working, but if you don't want to leave it like it is you will need to find someone else to finish the job. You could leave it like it is and it should be fine for awhile but it won't be as convenient.", or words to that effect. Was disappointed but unsurprised with Allied's decision, and sorry for Jarra's part in it. Shameful conduct all around.

I contacted Allied Comfort Pro for a duct cleaning quote. I was informed they could only provide a…read morequote after their Installation Manager did a brief inspection. Well, he called only to inquire how many registers (vents) were in the home. Apparently, 11 registers is above the normal 8 registers and we were quoted $890 over the phone and via email. I then called Jim Williams who was recommended by the very dependable Mark at AirTec. Jim arranged a time to come inspect and provide a quote. So pleasant and professional. We were quoted $400 and he was able to schedule the duct cleaning within the week! House air is noticeably "fresh" and we were so happy with his work!

Responded quickly and did a great job fixing my oven. The tech was professional, explained his…read morefindings of the problem, stayed to make sure it was fixed, and told me to follow up with him if there were any problems. I would definitely call them again if I have any future issues with my oven.

Clint repaired our Kitchen-aid double oven. contacted him and he was there the next day. Friendly,…read morefast, and professional. I will definitely use his services for any future repairs. I highly recommend.

Very fast and effective work. My gas oven had problems that I couldn't figure out but Clint got…read moreto the bottom of it and now all is good. Couldn't ask for a nicer guy to work with than Clint.

We bought a beautiful GE stove from IAS and saved a bundle. We looked at so many and when we saw…read morethis one WOW. The value cannot be beat. We did have a small problem which the owner, Rod, took care of himself. The service was outstanding as is Rod. We will be back here first when we need to replace an appliance.

I see a poor review from Kentucky, so maybe this is a nationwide company but my experience with the…read moreMedford, Oregon office was stellar. My freezer is considered a commericial freezer (like those in a convenience store) and everywhere I called refused to work on a commercial freezer in a residence, claiming insurance reasons. Fortunately IAS took the job! Mr. Evans diagnosed and repaired the problems and it has been working flawlessly since then. In addition to getting the job done right I appreciated the friendly, supportive demeanor of both Mr. Evans and of the people on the phone. It is rare to find this combination of competent, reliable and friendly service, I would happilly call them the next time I need help. Oh wait, I just did, our house fridge just crapped out :(

Not only does Just-in-Time insist on extracting payment for their service call before they ever set…read moreout, but they charge more than A-1, which we strongly recommend instead.

These guys deserve 10 stars! My compact washing machine broke. It was an older European brand…read morethat not many people even work on anymore. They made 4 attempts to diagnose and fix it (4 visits total). Finally, they determined that it was the motor that was malfunctioning-- but since that part had been discontinued, the unit was non repairable. The good news is they refunded my money for the parts they had ordered and installed, and only charged me for the one time dispatch fee (one visit). Amazing! They also gave me great advice on how to buy a new one that would fit into the compact space. 10 stars!!!

I needed a new door for my Bosch microwave. I called Mark, who gave me good advice over the phone…read moreabout where to order one. When it arrived, he came promptly to install it at a very reasonable price. Mark is extremely knowledgeable, willing to share that knowledge, and repairs all kinds of appliances. I couldn't have asked for a better experience. I will call him the next time I have an appliance problem.

Came promptly and quickly . Was able to diagnose and fix the problem with a reasonable charge.read more

Might help if they actually answered their voicemails or phone calls. Can't really say anything…read moreabout the quality of their service cause they couldn't be bothered to return a phone call.

I called this morning and John was able to come out promptly at 11 o'clock! He took my dryer apart,…read more(I was afraid that it was probably DOA), but he confirmed it for me. Gave me options to get it replaced and charged me an absolutely reasonable service call for his time. These guys are really quality, I used them years ago and I wouldn't use anyone else!