Beware of BSD energy. Chrishad done the service on my generator in 2023 so I got ahold of him to do…read moreit this year. He said he needed to get paid before he did the service and as I don't live at the address, I had him meet me in town and I paid him a check of $610.00. he said he would email me a receipt. that was on January 26th, 2024 Today is February 22, 2024 I haven't received a receipt; He hasn't returned my phone call or my emails. I don't even know if he did the job.

The Nor-Pac tech team are absolute heroes. I had an issue with my generator over the weekend. The…read moreguys showed up bright and early on Monday. They were quick to diagnose and fix the issue. They went above and beyond showing me ways to solve the problem if it happens in the future. I wish all service personnel were as friendly and helpful as they were.

From the owner: Nor-Pac Power Systems stands out with over 25 years of industry experience, delivering trusted,…read morereliable power solutions tailored to meet the unique needs of each client. Our long-standing expertise, commitment to quality, and customer-focused approach make us a leader in servicing and maintaining home standby generators to ensure peace of mind and uninterrupted comfort.

Absolutly the best. Prompt, quality work, and the price was within the price quoted. They did the…read morejob 5 other electric companies turned down because it was too small. Glad to be able to give them 5 stars.

Answered right away, cost was reasonable and work done on time. I would use again. It can be…read moredifficult to get projects done, but Mr Jackson can be relied on

PEC were terrific in every way. Prompt to offer a bid, and quick to finish the job...all within…read morebudget. Total pros!!!

Hands down the best electrical contractor in the entire state! I have several commercial businesses…read morethroughout Oregon and PEC in the Rogue Valley is by far the best! Responsive, thorough, economical, and everything else! Josh is one of the finest reps out there and if you need commercial electrical work, choose PEC and ask for Josh. I promise you won't be disappointed.

I had a break in the electrical line to my well (200 feet)…read more My call for help was returned within the hour! And a very knowledgeable and nice young man showed up soon after. He discovered the problem and fixed the the wiring issues that the previous owner of the property had created. I am so thankful to him and to Southern Oregon Electric. I highly recommend them!

Peter and Jeff and the team are fantastic to work with. Responsive, knowledgable and friendly…read more Highly recommend!

Patriot wired my house and did a beautiful job. Their staff works with diligence, efficiency and…read moreprofessionalism. They went above and beyond to make sure all my light fixtures were in the perfect location. Can't recommend this company enough

Do not recommend! Look elsewhere. Bad communication, very poor value for the quality of…read moreworkmanship, and no follow through to ensure a functional result. I just finished a custom home construction where Patriot Electric was the subcontractor handling all my electrical needs. Among all the subcontractors, they were the most problematic, by far. When we did the initial walkthrough with a senior member of the company in February, he was grouchy, inattentive, and refused to write down any of the details on the plans that we printed for him. My GC and I had spent many hours preparing for this meeting and presented the plan over a 7 hour meeting with him, and I guess he was just going to remember all these details when the work was done? Not unexpectedly, there were myriad mistakes when the team came to lay my wiring. Switches were wrong, outlets missing. When my GC called them to make corrections to their mistakes, it was met with hostility and annoyance - corrections were grudgingly made. The greatest issue I have with Patriot is that when I requested "dim to warm" overhead lighting - such as the Phillips warm dimming LEDs - I ended up with Smart lighting by Halo that must be programmed using an app to create "16 million different colors" (who needs THAT?). There was no discussion with me to ensure they had selected the correct product. Before I knew it, they were installed all over my house. It turns out that these recessed smart cans are not compatible with a wall dimmer and are wholly dependent on using the WizApp in order to direct their brightness and color. Three months after the final electrical trim was complete, my overhead can lighting is still not functional and no one (including Patriot) can make this lighting function as designed. When I turn on my kitchen, 5 lights are "warm white" and 2 lights are "cool white". If I flip the switch, some of the lights even go from whites to purple or blue! Since these "smart" Halo cans came with a premium cost, I am angry and disappointed that I am still not in control of the lighting products that were selected by Patriot without discussion. The final cherry on top of this insulting sundae is that Patriot just submitted a $1700 bill to my general contractor for last week's visit to try to address the problems with my overhead lighting (failed again), to install an outlet that they missed on the plans, and to fix a pendant light that they couldn't get to function on the first 2 visits. This is on top of the $23,000 that I have already paid for their build services. If you have a simple project, unlimited funds, and don't care about customer service, this may be your company, but I'd personally recommend steering clear. The BBB is also receiving this feedback.

Had a problem with the outlet plugs in my kitchen. Took a chance on this company. So glad I did!…read more Excellent service! Honest, polite and a pleasure dealing with them. Took care of my problem that day. Highly recommend!!

It's trouble with a capital T finding help out here but when you do and the work is very good I…read morehave to say something. I've been remodeling. Remodeling is almost my new middle name. I keep telling myself just say no but I can't kick the dragon off my back so I just keep going. One thing I really don't like doing is electrical work. My house is a good fifty years old but not to bad. The people before me put up new drywall and did some other work but left the original plugs in the wall. So bad the plugs would fall out or be so loose as not to work, I.e phone Charger. Yes, whoever did it is fired in my book. I had to change one because I was hanging a tv up and the plug would drop out after a mere tremor. So here I am on the floor, a big guy with big hands and I suppose these green eyes don't focus the way they used to. Just Being honest it probably took me about an hour just on that one plug. I had two bedrooms and The rest of the living room and hallway to do. I'm still shaking My head when I think of it. I looked around and called Murphys Electric and left a message. The next day I got a call from them and I spilled out my dilemma. He very Nice and patiently listened and then told me they are very busy But he'll see what he could do. Will, by the end of the day he calls back and tells Me he has someone that will be here at 8 am the next day. I was speechless. Ok let's go for it and 8 am the next day Jed pulls up and I show him what I needed and off to work he goes. He had the first bedroom done in an hour! It was great and then he kept going. He even cut a beater opening in the bathroom where I had put up cedar walls and put the plug over the wood. He even spots the outlet that I put in and noticed it was out from the wall a little too much and fixed that up. I was very happy with the work and even showed him the lights I have on the deck where I have it partially roofed and has overhead lights and will have them come back to replace the lights with something like a Key Largo type fan. I have complete confidence in them.

Jordan Power contacted me for yearly maintenance. The tech came out and completed the maintenance,…read moreI paid Jordan Power $205 for this service. Two days later we had a power outage and the generator came on, ran for about 35 minutes and then shut-down. I checked the generator to find out why it quit and noticed oil everywhere and an alert code of 1300 (low oil pressure). Upon closer inspection I found the oil dip tube unscrewed and oil pooled on the floor of the machine, oil soaked on insulation and wall, and oil covering engine. The oil had soaked the cement pad that the generator sits on and the gravel and soil surrounding the generator. Apparently, when the service tech did his maintenance he failed to replace the cap on the oil vessel and the oil spewed out. When they came out to rectify the mess and clean up the oil, they did not address the oil soaked into the cement pad, gravel or soil and left the machine still covered in oil. This machine is not meant to run on low oil and the owner's manual warns that inadequate oil can cause engine damage. Jordan Power damaged the reliabily of my generator and their only remedy was to change the oil filter and replace the generator and if available to purchase an extended warranty. My generator was only 5 years old! Their remedy was totally inadequate. I am now forced to pay for getting the area cleaned properly and since I don't trust this generator as it has probably been affected by running without oil, buy a replacement generator. When I told Jordan Power about these out of pocket expenses, I never heard back from them. I guess what they offered was a take it or leave it deal. I rely on my generator as I have several freezers and refrigerators because I raise my own meat and produce. Do not use this company, their incompetence will probably cost me over $5000 to get the mess cleaned up and purchase a replacement generator.

I scheduled two appointments with Jordan Power. They missed the first. It was the Christmas season…read moreso we let it go with the promise they'd call and reschedule. They didn't. In July the following year, I scheduled another appointment. I confirmed by telephone and by email and the day before the appointment, they called to confirm again. During that conversation I asked that the Rep be sure to arrive during the appointment window (3-4pm). The office manager said they couldn't guarantee that arrival time. I reminded the office manager that the appointment time had been scheduled a week earlier after a no-show months before, and that we had coordinated two calendars to be available for the appointment time scheduled. She said, "that's not how we do business." Startled by her statement, I asked to speak with the owner. Instead, she hung up the phone. We have every intention of installing an expensive backup generator and almost certainly would have purchased the system from this company. Thank God we didn't! Imagine the frustration of that office manager being the point person whenever we needed maintenance or warranty service. I wouldn't buy a popsicle from this business.

Everything! Tosh moved one ceiling fan to the living room to replace the existing fan and then…read moreinstalled a new ceiling fan where the moved ceiling fan had been. Checked the electrical wall controls to insure they were up to code as well as the ceiling fan connection. Tosh worked efficiently and I was impressed that it cost less than I was anticipating. As Tosh honestly said he charges for time and materials. Would definitely call him again for my electrical needs.

Tosh worked on my home from 8 AM this morning until after 5 PM this evening. My husband died last…read moreyear and he used to fix so many things. So many things had broken and weren't working anymore. Tosh stayed focused and barreled through my list which included; installing a new ceiling fan in my living room with a high ceiling, fixing the electrical switches which were somewhat dangerous because my husband had his "Own way" of doing things, taking out the live wire out of the backyard so I don't have to worry about my grandchildren touching it, installing a new doorbell replacing the broken one, new led lights in the laundry room etc. etc. Tosh is very much a professional, smart about his work and well organized with his time plus just a nice person as well. I feel like I have a new house. I will call Independent Electric again if I have any problems. Thank you Independent electric and Tosh!!! Jenni Egan/ Ashland, Oregon Five stars? I Wish I could give ten!!!