. Day late on delivery 2. Measuring amount needed was…read morepathetic! I provided all dimensions, Had half a palette of flagstone & half a palette of chopped stone left over from my home project but short on decomposed granite. Was told "sorry" no return for their measuring error but was glad to sell me more granite.... Wasted $500 in material with their math incompetence.... I'm done with them!!! 3. Also sold a stone blade that wouldn't cut hot butter, not returnable of course... Phil

Super friendly staff and a very efficient process for picking up any kind of landscaping rock that…read moreyou need. This was my third trip, and it is very easy to find what you need, purchase it, and then load it up. They have a wide variety of various types of stone in a lot of different sizes. I found a perfect match for my landscape bedding and I am very happy with the results.

From start to finish this place helps so much. We had an associate named Lynda who went above and…read morebeyond to make sure we were happy with what we needed even if some of it was at another store. She was the best and I highly recommend this store. Great prices too!

We ordered a custom iron door and a back door and also purchased some door hardware at the store…read morelocation in Lewisville. Mike is absolutely outstanding to work with--he is such a nice guy and super knowledgeable! He made sure to get all the details right and fielded our dozens of questions. Install was a breeze, and the communication was solid from start to finish. Our home looks beautiful with our new doors. We will definitely return to Seconds and Surplus!

Love working with the team at Builders Surplus. I have an older home so I want to do what I can to…read moremake improvements. I happened upon them accidentally and found EXACTLY what I was looking for. They are knowledgeable and so helpful. Will use them for all my home improvements!

Buyers beware these people are the ONLY ones who DO NOT GIVE YOU AN EXCHANGE, A REFUND, OR RETURN…read more!!!!on any purchases whatsoever not even if they make the mistake themselves As soon as you walk out those doors They have no form of sympathy or remorse They are just place butthoes no bs

I've stopped in several times over the past few years but have never found what I was looking for…read more This latest visit was looking for a bathroom vanity. I found a couple that fit the specs I needed but they were pretty pricey and didn't include the countertop or sink. I found a nicer model elsewhere that also included the countertop and sink and the price was less! Maybe it depends upon when you stop in to see what they have in stock. This visit really had very limited selection.

Always great customer service and great selections and prices. We have purchased multiple items…read moreover the years. My favorite is my iron front door!!!

Disappointing customer service. I purchased a door and paid about $180 for shipping. I wanted to…read moreexchange it and they are asking for almost $500 to ship it back.

My experience was a good one. All companies have problems, the difference here is that my agent,…read moreErika solved all of my concerns with record speed, she was by far the best I have ever dealt with. I would buy from this company again and will recommend them to all of my friends. Thank You Erika.

Friendly staff and generally fair prices. They'll price match if an in-store item costs more than…read moreonline. Good lumber selection and a clean store. Would love to see more wood carving options. Sometimes you can find some great deals in the wood bins, but it takes some digging. Rockler is certainly worth a visit (especially since it's the only place of it's kind in the area).

I'm a newbie, but these were knowledgeable people, They had good advice on tools, projects, and…read morewood choice as well a wide selection of woodworking specialty items. They had a good source of good quality wood and sheet goods, including American and Baltic Birch, as well as various hardwoods. the good stuff, unlike the construction grade ugly plywood at the big box stores. Same goes for hard wood boards; no knot filled, bowed, cupped, and twisted greenwood junk like the big box noodles in the dimensional lumber section there. You get what you pay for so the equipment is definitely on the high end quality and cost-wise (Festool for example). Worth a look

Rick is a class act and truly his craftsmanship is the very best. Professional, Skilled, Customer…read moreService the very best. We need more Rick's who truly love what they do and get the job done. Thank you Rick!!! Edward - Plano

I'm giving Rick a 5 because he really knows what he is doing. He gives you all of the options on…read moregetting the job done to your satisfaction, and answers all questions concerning each option. He quotes the price, and then goes to work and don't stop until the job is done to perfection. We all liked Rick and I recommend his work to everyone who needs his services.