We were up in Eagle River for an MD appointment & needed a carabiner hook immediately. We were…read morehappy to find precisely what we needed with minimal guidance from the sales associate. Clean, tidy & orderly store with a lovely quaint & community essence.

Having local stores with knowledgeable staff and good product selection is valuable but…read moreincreasingly uncommon. We're fortunate to have this business in our community.

I came in for crown molding and paint and successfully that's all I left with today…read more The guy working the paint counter was helpful and very knowledgeable and helped save me money. I was needing a gallon of Swiss Coffee but couldn't find the paint chip and when I let him know he knew exactly what I was talking about and got me the right paint to finish out this weekend's project. I also got my crown molding and it was all in stock and what I'd call low cost. At a little over $12 per 8ft of polystyrene. To me this was a good deal. Checkout went fine and the guy working as a checkout attendant was nice, fast and helpful.

I went to the Lowe's is Anchorage Tudor location to buy a couple of Dewalt items. Tony was walking…read moreby and asked if he could help. He pulled the items I needed then helped me find trash compactor bags and checked me out. He's was very helpful, professional and personable. Great experience!! Thank you Tony!!

They are so so friendly. Mom and Zack…read more We're running the store today. I like that I can walk in. Amble around the assortment of species enjoying the shells like a fancy box of chocolates. I see possibilities and a wonderful piece of furniture in every board. It is infectious and motivating. It gets the creative juices flowing. Zack today revered me a few sheets of marine grade jatoba plywood, special project I have going on. What a unique experience from a family business.

Wonderful family-owned business!! Their selection of tools, wood, and insight is second to none…read more Zach and Family always go above and beyond to make sure you get what you need. I am glad to see they are ensuring their customer and employees' safety by requiring masks. At a time like this, it's only 'tools' that leave ignorant reviews on yelp, and can't be bothered to wear a mask properly. Enjoy home depot, troll.

This place feels like I went into the tool section at Lowe's or Home Depot…read more It's not that they don't have other merchandise, it's just that they really seem to have a great selection of power tools. It's not a huge store so it's easy to maneuver around and it wasn't very busy so it was a quick in and out. The inventory seems to be pretty decent. They were out of food safe 5-gallon buckets on the shelf, but they had extras in storage and they got me one of those. The staff was helpful, but not friendly. They had no interest in small talk (or really any talk at all). I was asked if I had a rewards program or something else. I said I didn't. And that was the end of that conversation. They didn't ask if I wanted to sign up or get more information. There are a couple other stores in town. I'll probably try them out before hitting up this place again. Just to see what they're like.

AIH in Eagle River moves back up to three stars for us, as of yesterday, although at the point, I…read moredon't see them ever going any higher. From our previous poor visit, the guy who helped us never made sure our information was updated in the computer, so we had to jump through hoops again. This time, we were told it was updated while we were there (mind you, the last guy said he couldn't). I have to say, they show zero interest in their customers and what they're doing, looking for, projects or otherwise. Just crotchety guys with crap for customer service skills. I'd think guys that like tools would enjoy working in a hardware store but it seems as though that's not the case. My husband is an incredibly cordial guy, likes to give accolades and chit-chat but for the most part, they just won't have it there. I find myself saying 'let's go, they don't care.' Kind of a bummer, especially for a local company... but then again, it boils down to where else are you going to go? Our options are limited in this great state and they just don't seem like they need to try. Guess that's why Amazon is thriving...

This business stands out due to its specialized products, which aren't typically found at larger…read morehome improvement chains stores like Lowe's or Home Depot.

Had the worst experience ever ordering three exterior doors took 3 months to get everything here in…read moreAnchorage due to negligence and not tracking an order by a Salesman named Henry don't ever use the guy he's very inattentive to your order. the installers were great they did a good job of installing three exterior doors in 19* above weather got the job done, they're a company that contracts to SBS that's why they got it done right!! if you're smart when you order doors or Windows don't use the salesman name Henry

So glad I finally checked this place out! My spouse and I went there for the first time yesterday…read moreto find a piece of wood for a project we're working on. I wish I had checked it out years before! They have a wide selection of wood (slabs, live edge, boards, finished/unfinished, ect). When we didn't find what we were looking for inside the shop, Ron took us out back to look at what else they had in storage. The prices were more than fair and Ron was super knowledgeable and helpful. I'm looking forward to my next project knowing that this gem is located right here in Eagle River!

I don't know what somebody from Bakersfield CA is talking about. Ron is a great guy and has always…read morebeen most helpful whenever I have gone in his shop. His valuable advise when it comes to working with wood is always on point.

We needed a rechargeable battery, oddball kind for a microscope. Called AIH in town, they had none…read morebut they recommended I call Grainger which had a few I wanted a 2 pack, so they opened a PO and checked stock in Washington State, the ones in stock I would've paid more for. If they have inventory in Washington they barge it up weekly when it arrived they called and I got exactly the pair I wanted! Nice store helpful people. Go to their website and write the item number of what you want. It's a warehouse of items so they have limited items on some shelves in the front most everything is behind the counters.

Needed to get a T20 bit and found one here for $0.82. One annoying thing is that this place had to…read moreset up an account for me. So I gave a fake name and number. I don't know. I don't like giving out personal information to shop. Just me. Nice person helping me though.

My favorite store in town! I regularly pick up items that I use on my various remodeling projects…read more If u hv time hit them up b4 u go to the big box stores!

Fun day, digging through lots of stuff. Did find a double sink for our temporary kitchen and an…read moreold mailbox. Plan on painting mail box and setting at our driveway entry. Have to think of something original to put on it. Any ideas out there?

The worst customer service and craftsmanship. DO NOT PURCHASE anything from them. They lie and do…read morenot follow through on their promises

We have been in our new custom home for six months purchased custom wood doors from Builders…read moreMillwork Supply, doors are already warping, panels are not complete with holes exposing snow into our home. Seals on every door in the home do not seal, snow comes in our home. Spoke with Dennis Stantorf, General manager, he is aware his doors are in our home and that there are problems but stated clearly that even though Builders Millwork Supply custom made the doors for our home, unless the contractor requested his company come to the site and identify the problem he is not willing to do warranty work. Rest assured they have proven on every level that even though there is a severe problem with their product they will turn their back on you. From sales person to the office manager to the general manager everybody turns their back on you. Buyer beware!