Not sure what kind of scam is going on but I got a message from vision quest saying I was being…read morereferred for cataract surgery. I don't have cataracts When I called vision quest they said my optometrist gave them my name and number. My optometrist says there was no referral from their office. I hadn't even seen that optometrist in 4 years. Sure sounds like a scam to me

They didn't even call me and tell me that my doctor left. So my exam was canceled without my…read moreknowledge. I have only been to them one previous time and they messed up my billing. So, overall, not impressed.

Dr. Pahriz is an incredibly nice person. Everything is rushed because this town does not have…read moreenough retinal specialists. It is not his fault. Doctor's do not want to practice in Idaho and I don't blame them.

Staff is rude. Even though they work at both locations. Nampa location are rude and show no respect…read moreto the pt's or privacy. There is no greeting when they walk in. Rude rude rude

The staff here is very professional and friendly. I had my exam and wanted the same frames but they…read moredo not carry them. Kathy called the manufacturer and ordered me a new frame. She went above and beyond for me. I really appreciate her customer service!! The whole office is amazing

My elderly mom whom has IBS, was unable to make her appointments several times due to having…read moreepisodes of uncontrollable diarrhea, now seems to be on a new medication for control. So I called to finally get her caterac surgery, only to be told they will no longer see her die to cancelations, for a condition she sometimes cannot control. Dr. Jensen Mrs Is uncompassionate, and intolerant towards elderly patients​. HIGHLY NOT RECCOMMENDED DO NOT WASTE YOUR TIME OR MONEY We were patient as they lost her paperwork, and glasses yet still paid the bill. However she does not extend the same courtesy.

18 months ago went in for Eye Exam usually covered under VSP insurance. Was asked to pay $79 at the…read moretime and rest would be covered by my insurance. Specifically asked if the $79 would be all that would be needed out of pocket. Was assured no other costs to me as my Insurance was covering the rest. Received a bill 18 months later asking for 0ver $250 more. Went in to the Maple Grove office and ended up settling for $55 which was appreciated -- although should have been $0. Staff friendly and understandably not their fault.... That being said Just a word of caution to beware of billing practices not quite in line with actual verbal assurances. "In writing" as usual a good practice. (18 months to receive a bill also makes a person wonder... was told they had just recently started using a new system)

Dr mc Adam's very kind. Answered all my questions. Complete eye examine. A few sterile eye drop to…read moretry as well. Thank you Dr Mac Adam's and maple grove eye clinic.

I had my eyes tested at Dr. Hollingshead's clinic in December 2022. A few months proceeding my…read moreexam, I went to renew my driver's license; this in February 2023. I was unable to pass the vision test. I phoned Dr. Hollingshead's clinic regarding this. I was told the DMV is strict in vision testing and this is why I did not pass. The employee further stated I did not need to drive to the clinic as she would send my prescription. And, I would only require glasses for driving; therefore, only required the cheapest pair. She further stated, I was just borderline for needing correction and this was why a prescription was not prescribed. Well, I require them for far more than driving! My eyes are quite bad, and I was even told that they were significantly deficient by a lady who worked in billing. I own scanty vision. Then, in May, the office charged me $70.00 for my prescription. This prescription should have been handed to me in December. Who has ever heard of someone being charged $70.00 for a prescription and one that should have been prescribed six months previous? I was also verbally attacked by Dr. Hollingshead's billing employee for scheduling an appointment with another ophthalmologist! I desired to know why my distance vision deteriorated quickly with an ophthalmologist who is honest. I add, I was gaslighted for something that was not my fault through the employees of this office. I have no desire to return to Dr. Hollingshead's clinic. d

We took our son to see Dr. Hollingshead when we thought he had an infection. Staff was very…read morefriendly and professional. Our wait time to see the doctor was less than our last ophthalmologist. We chose Dr. Hollingshead because of all the great things that we heard about his clinic after moving here. Would openly recommend to anyone considering.

I have been in glasses since 1979, so I've been around the block with several types of eye doctors,…read moresurgeons, billing practices, eye wear options and office staff at several different vision care centers. I'm confident in saying that Six One Six is by far, one of the best vision care facilities I have ever been to. I came here because they were one of the few places that took my horrible vision insurance from a previous job I had. I finally moved companies and now have exceptional coverage, yet found no reason to switch providers, regardless of the abundance of in-network and closer vision options to me. I have never experienced any issues regarding care, appointments, communication or billing in the 4 years I've been a customer. In fact, I've experienced exceptionally personalized, professional and authentic care from day one. I've had the absolute pleasure of being Dr Shelby Strick's patient from the get-go and am consistently comforted by her attention to detail, assurance and easy-to-understand explanation on everything I'm experiencing. Allie is usually the one that takes care of me with picking out eyewear, fittings and reviewing my bill. She is truly exceptional...with her patience, support to ensure you're getting what you need within budget (but still looking hot in your specs) and most of all, how approachable and friendly she is. I feel lucky to find such amazing people to take care of me.

Our first eye exams since moving to Idaho and they couldn't have gone any better. The staff is…read moresuper helpful and friendly. The doctor is very knowledgeable and has great chair side manner. And they were not pushy about where we decided to have our prescriptions filled.

It is now been a week since I originally called this business. I called to establish myself as a…read morenew patient and make sure they took my VSP insurance. They stated they would call me back. I called them again about four days after and again, they stated they would call me back. It has now been a week and all I can surmise is that my business is not wanted nor needed. Congratulations to this business if they are doing so well that they can ignore new patients with vision insurance. However, I would not want to be getting my eye care from a place that so easily dismisses people. They simply could have stated from the beginning that they are too busy for new patients. Thanks for treating me with total disregard.

Artisan appears to be divided into two separate parts as business; the opticial (eyeglasses) and…read morethe optometry services of the doctors which seem to be separate side-by-side buildings. Reading Yelp reviews sorted by date ("newest first"), I observe that in what seems like a pattern of 1 and 2 star reviews in the last 18 months or so, the dissatisfaction is with the optical side of the business not the optometry side. This review is for the optical side based on multiple visits looking for eyeglass frames. EYEGLASS FRAMES: Artisan is the only supplier in SW Idaho for certain top-shelf artisan frames such as Theo, Face a Face, Bevel, Anne et Valentin and Barton Perreira that can run from $375 to well over $500. Some of these brands make designs that are bold and high fashion forward and some make designs that are classic but timely (my zone) out of beautiful acetate and metals with hand crafted excellence. I am at a point in my life where I both appreciate the top quality of these lines and can afford to pay for them. But I won't be buying frames here due to service issues. And pricing policy where at least some frames were quoted at about 15% above full retail. We'll call these snafus that eroded my trust in this retailer. SNAFUS: Service seems somewhere between untrained (as in "I don't know" when asked where one brand was made and what was the warranty...I now know because I contacted the maker directly) or indifferent (as in "I'm not sure" when asked if a frame came in other colors...I now know the answer because I went to the web site and looked up the model) or dismissive (as when the distribution rep for one line was in town for trunk show and rep and staff were more engaged in talking about how tickets were scored for concert that night than helping customers). On one ocassion I did find a frame but it was in the wrong color for me and when I asked if they could order a color that seemed the right one I was told only if I paid a hefty deposit which was not refundable. (For a frame that was over $500 in price.) On another occasion for a different brand given on one pair of frames I inquired about the price Artisan quoted me was more than $50 above full retail price when I contacted the company direct to confirm. Tilt. My point with the companies who make these lines might be if they wonder why they aren't selling them in Boise, the second fastest growing city in the US, in the way they are in Portland, Seattle, Salt Lake or San Francisco they might look at how their only retailer displays, represents and prices them. Maybe they need to evaluate their distribution rep too. DISPLAY ISSUES: Looking for frames here is awkward given they have them only behind / inside glass cases...as if one were shopping in a jewelry store...and needing help to get to the merchandise one cannot browse and examine options on one's own. I've noted how some customers are left waiting for long periods in spite of multiple staff being in the room. Noting Jim C's 1 star review on his recent (December 2019) experience here and I can say I have observed customers being treated similarly to what he describes. PROCESS PUFFERY: What makes me chuckle, in the way of they must be kidding, is that on Artisan's web site they mention how a customer can come in for a free, personal style consultation to talk about the right frames for them. Isn't this what any good trained optician does when one goes in to shop in any eyeglass howroom? And more to chuckle - or groan about - is if one goes to Artisan's web site to look at click thrus to brand information there one will be bombarded with "Can I Help?" pop ups for attempts to make a sale via that channel. Go figure. There seems puffery at the bricks and mortar Artisan that would be comical were it not so frustrating to have them be the only authorized retailer for brands I like. ONWARD: I moved on to a bricks and mortar retailer elsewhere to buy two frames in brands carried here. It was less convenient for me but I received stellar service and was not charged above retail prices as I was quoted here. PARKING: Private lot. ADA parking at far end of the strip mall on both ends. ACCESSIBILITY: All on one floor. The counters for trying frames in the retail area appear to be all at standing height. (This is a "tilt" for ADA non-compliance in this new space and the equal access law is 30 years old.) The loo is accessible. ALTERNATIVES: Although one will not find the same top end lines in these other local shops, for top notch service alternatives for those looking for eye wear across price points and skilled optical staff in knowing product lines and assisting customers and quality lens making, I'd recommend Vision One in Eagle and Meridian and also Six One Six in Eagle. First class service.

Outstanding ophthalmologist and eye surgeon. Professional, friendly and transparent practice.read more

After a considerable waiting period, I was able to get an appointment with Dr. Martinez. The…read moredoctor's consultation was professional, informative, and pleasant. Four days before the first of two scheduled surgeries, I spoke with one of his staff. During this discussion, I raised the issue that this surgery has, statistically speaking, a 98% success rate. What had been, up to that point, a pleasant interaction became uncomfortable when I asked a question about this. Based on the first response I received, I believed that the person didn't understand the question, as she gave a totally irrelevant answer. After reformulating the question two more times, where it couldn't have possibly been misunderstood, and receiving answers that only deflected the question, I became frustrated. She suggested that I ask the office manager. Two days later, I spoke with the office manager. I told her that her coworker had refused to answer a question I had. I explained that I had repeated the question numerous times, so she either didn't want to answer it, or lacked the cognitive ability to understand it. From the immediate confrontational reaction of this person--who didn't even ask what my question was--it was clear that her coworker had already informed her of her version of the story. To avoid more frustration, I simply hung up. Here is the question the staff refused to answer: "If I am one of the statistical 2% who are unhappy with the result of this surgery, what recourse do I have?" If the office disputes this, they can post the unedited audio of the two conversations I had with the staff. Since I couldn't get an answer about the doctor's policy regarding negative surgical outcomes, I called the office the following day, a Friday late afternoon. I was told immediately, after identifying myself, that both my appointments for surgery had already been canceled, without anyone informing me of this decision. The first one was scheduled for the following Tuesday. The question that they refused to answer was, "If I'm one of the 2% with problems after the surgery, what is my recourse?"