I rarely give reviews because seldom do others impress me. Dr. Merkley and his team hit the ball…read moreoutside the park. I found myself at 60yrs. with cataracts. Mine were progressing quickly and interfering with all facets of my daily life from computers to driving. In choosing my doctor I needed a person who was an intellect in his profession. It is not natural to me to allow someone to start carving on my eye with a sharp object. He answered all my questions well and tolerated my quizzing him. I could see he was focused on solving the problem. Add to this a lovely personality. The guy laughs, smiles, and is just enjoyable to be around. He listens. He even answers his own office phone if no one is available. Which tells me treats his office as a team and all his patient's calls are important to him. He has good availability; I didn't find myself on a waiting list just to get an appointment. My surgeries were scheduled within a week. His office stayed on top of my insurance. Now it is all done and my eyes are better than new. Having my eye site back is a gift. Colors are now vibrant; I can see details far away. Dr. Merkley was referred to me by one of his peers, which tells me he is viewed within his own circles favorably. I strongly recommend Dr. Merkley, especially if you are a perfectionist like myself and expect a lot from a medical professional.

From the owner: Vision care reimagined: where advanced technology meets personalized treatment for an unmatched…read morevisual experience.

I was referred to Dr. Erik Ostler (an associate of Dr. Martinez) for a Glaucoma exam. Turns out I…read morehave it due to cataracts and as a result have nerve damage in one eye. Dr. Ostler explained how cataracts can increase pressure on your eye and suggested cataract surgery which made me FREAK OUT, but after his calm explanation of the procedure and answers to all my questions I booked my surgery. I now call it more of a procedure. You're still awake, but really, really relaxed and pain free. 10-15 minutes then Bam, you're in recovery sipping juice, coke, 7-up whatever - awake but don't drive unless you want to get pulled over by your local enforcement officer. Rest the rest of the day and don't FREAK OUT if your eye is cloudy or blurry. It clears. Just follow Dr. Ostler's instructions. I promise you it's OK. My surgery (procedure) was yesterday and I'm great! YOU WILL BE TOO!

I suffered an eye abrasion that had caused me quite a bit of stinging pain. My right eye continued…read moreto rain with tears for hours. I called my eye doctor who I found out was out on vacation. I was told he'd return from his vacation in 11 days. Funny, as I hung up, I realized they didn't even offer me a referral to another eye doctor. I called right back, I got a different person to speak with and she graciously offered me a referral to see Erik M. Ostler, M.D. I called his office and asked if I could make an appointment for tomorrow or any day this week. They asked me if I could come in today at 3:30pm. I looked at the clock in my Jeep and it read 2:30pm. As I tried to compose myself from the sudden shock of being told I could come right in, I said yes, I'll be right there, thank you so much! After a short wait in the waiting room my wife and I were taken back to an exam room. Lauren was so welcoming. She's not your typical nurse's assistant. She was extraordinarily kind and genuinely compassionate. With the way the World spins today, Lauren was a breathe of fresh air. The Golden Rule applies here and she's positively the perfect spokesperson to sell us all on it. She has a remarkable and cheerful attitude! Dr. Erik came in with an attitude that followed Lauren's. Extremely well spoken, kind and articulate. He listened to me and after a thorough examination, a treatment plan was agreed upon. A follow up will be with him tomorrow. I think I've just found my new eye doctor. Thank you Dr. Erik and Lauren. You're both miles above the bar that is set in most doctors offices here in Nampa. Well done! I can't thank you enough for squeezing me in same day, same hour. I was blown away!

I have had multiple issues with my eye surgeries, floaters and detached retina. The office staff…read moreis wonderful and very helpful. Dr. Earl has walked me through all of these issues very professionally and is there to answer any of my questions. I would recommend this practice to anyone with eye issues. Thank you so much Retina Specialist of Idaho.

I have been seeing Dr. Earl for the treatment of my eye Occlusion. He has been so helpful in…read morekeeping my sight as good as it could be. I see him a few times a year for shots in my eye. They are painless and have done wonders for my sight. I would recommend Dr. Earl 100% and trust him completely.

I went to Hollingshead Eye Center for my cataract surgeries on each eye, as well as pre-op and…read morefollow ups. The experience was exceptional at each visit. All the staff, nurses and Dr. was very nice and explained everything in detail. I was comfortable throughout the whole experience. I had implants, too, so I can see without glasses, except for 2.0 readers. Thank you foe the great care!

I love Hollingshead Center. They were so friendly and knowledgeable. My husbands cataract surgery…read morewent flawlessly and now he has 20/20 Vision . Wooohoooo for Hollingshead !!!

0ffice manager and Dr Rysenga are personable and friendly. She is knowledgeable in ophthalmology…read morecare. Takes time to explain meds used and causes of eye issues. Highly recommend her practice.

She is amazing, professional courteous and budget friendly. By far the best eye doctor I have ever…read moreseen!

My experience was meh to be honest, I walked in with high expectations because so many reviews were…read morepositive and it was my first appointment with them. I stood there for a while before being greeted, I understand it looked like they were attempting to unpack from recent office move. A simple we will be with you in a moment would have been sufficient. Went through the appointment, nothing to report there, pretty standard. When I was leaving I was given my prescription and paperwork and told to check out in the front. Again waited for someone to assist, all while the phone was ringing off the hook and no one answering them. Didn't talk to anyone about new frames, nothing. Kinda felt like it was the end of the day and they just wanted me on my way. Don't know think I will make a return visit. Bummer!

The office staff is very professional and pays close attention to getting you in and seen by the…read moredoctor in a timely manner. The doctor is very knowledgeable and thorough in telling you what you're situation is and how you're options are for dealing with it.

Great service from the front desk to the medical staff. I had the cataract surgery I was made very…read morecomfortable with the whole process. Very thankful that they were able to improve my sight so quickly and easily. Glad my optometrist referred me to them.

Very competent and caring people!! I am very happy with my vision now after getting cataracts…read moreremoved. One of the easiest medical procedures that I have ever had!

Had a appointment scheduled a year ago from previous ,got there said they had called and cancelled…read morethat appointment ,checked my phone, e mail.... no record ...huh ok rescheduled...date on reschedule was wrong day late and to top it off was at a whole different location...just maybe the person at the desk needs her eyes examined..... thought I would share that with ya....Wont be back

Dr Hicks & the techs are incredibly thorough! They listen to my concerns & resolve any & all…read moreissues. I was impressed recently when an issue noticed in my eyes came with a recommendation to see my primary doc & investigate an outside issue. Turns out I did need treatment & am grateful for the assist!

Not sure what kind of scam is going on but I got a message from vision quest saying I was being…read morereferred for cataract surgery. I don't have cataracts When I called vision quest they said my optometrist gave them my name and number. My optometrist says there was no referral from their office. I hadn't even seen that optometrist in 4 years. Sure sounds like a scam to me

They didn't even call me and tell me that my doctor left. So my exam was canceled without my…read moreknowledge. I have only been to them one previous time and they messed up my billing. So, overall, not impressed.

This place is the absolute worst customer service ever. If you called, ask about your appointment…read moreor book appointment be prepared to be on hold 45 minutes plus every single time I've called. I have a simple question about insurance 20 3040 minutes on hold I'm leaving my doctor and going somewhere else bye-bye Primary Health you guys are locked into the 90s. You can't schedule anything online. You have to call and wait on hold hold hold hold!

I just came in to see Brian Cey and I had an appointment but the front desk staff was on the phone…read moreand the other helping a patient and in the back they no showed me even though I was on time at my appointment. They said the dr had to leave for an appointment. Which is BS because why would he even schedule me if he had an appointment himself he doesn't know how long our appointment would take. Also they tried to say I didn't make my appointment time because I needed to be 15 minutes earlier than my appointment time. I was here exactly at my appointment time. This place is gone downhill, I see why it's a revolving door or doctors coming and going.. even they don't stick