I suffered an eye abrasion that had caused me quite a bit of stinging pain. My right eye continued to rain with tears for hours.
I called my eye doctor who I found out was out on vacation. I was told he'd return from his vacation in 11 days. Funny, as I hung up, I realized they didn't even offer me a referral to another eye doctor. I called right back, I got a different person to speak with and she graciously offered me a referral to see Erik M. Ostler, M.D.
I called his office and asked if I could make an appointment for tomorrow or any day this week. They asked me if I could come in today at 3:30pm. I looked at the clock in my Jeep and it read 2:30pm. As I tried to compose myself from the sudden shock of being told I could come right in, I said yes, I'll be right there, thank you so much!
After a short wait in the waiting room my wife and I were taken back to an exam room. Lauren was so welcoming. She's not your typical nurse's assistant. She was extraordinarily kind and genuinely compassionate.
With the way the World spins today, Lauren was a breathe of fresh air. The Golden Rule applies here and she's positively the perfect spokesperson to sell us all on it. She has a remarkable and cheerful attitude!
Dr. Erik came in with an attitude that followed Lauren's. Extremely well spoken, kind and articulate. He listened to me and after a thorough examination, a treatment plan was agreed upon. A follow up will be with him tomorrow.
I think I've just found my new eye doctor.
Thank you Dr. Erik and Lauren. You're both miles above the bar that is set in most doctors offices here in Nampa. Well done! I can't thank you enough for squeezing me in same day, same hour. I was blown away! read more