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    Grand Reserve

    3.8 (221 reviews)
    PriceyHotels
    Open • Open 24 hours

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    Betty C.

    This review is only for the holiday festivities going on at the hotel. Such pretty and festive decor for the holidays! The large tree is so grand and there was a very nice Santa taking pictures with no line! There are 3 cute igloos (although I could not figure out how to make reservations) as well as fire pits to rent. We ended up booking our ice skating tickets literally 15 minutes before the session which you do online. It was pretty crowded and they don't really have check in check out. The skate session is 25/per person and for 90 mins although we only lasted maybe 40 mins. There is a food truck, mini holiday market, and also hot chocolate and adult beverages available for purchase. Recommend for kids of all ages! If you can make it on a weekday it might not be so crowded!

    Christine P.

    I've stayed in hundreds of hotels and have never been charged for a late check out at an hour or so out. I've stayed here at least 4 times in the past 8 months because it has great amenities onsite BUT during this stay, service was horrible. It would take at least 3 to 4 calls to the front desk or dining room area until someone finally picks up the phone. I tried to order room service last night and called 5 times before someone picked up. When they did, they said the item I wanted to order wasn't available or not offered anymore. The lady I spoke to couldn't get her story straight. To ask for an extra hour later for check out, they will charge you $25. For 2 hours, they will charge you $50. Don't stay here. They nickel and dime you for everything and they don't pick up their phones once you are a guest. I can't wait to check out today.

    Lawn
    Nitesh D.

    UPDATE My now wife and I stayed here for my birthday weekend and it is just as great as it was the first time. Room was clean and had a nice view. Staff was friendly and helpful with all questions we had. This has definitely become our go-to spot whenever we plan a weekend away in wine country. We love the wine tastings on location and the restaurants they have. Such great food and wine in a beautiful resort. Nothing can top this place.

    Elle G.

    Wow !! Our stay was excellent Francesca checked us in she was extremely pleasant and informative! As soon as we walked in they had complimentary glasses of champagne for all of their guest. Valet is free and you can come and go as you please but there is plenty of self parking spaces on the property as well. We stayed in one of there many Suites, It had a fully stocked kitchen plates, cups, coffee maker, blender, pots, pans utensils. Even the fridge was pre stocked with cold waters and ice and complimentary bottle of wine. The bed was so comfortable I didn't want to get out of it in the morning! We had two connected balconies, with two separate entrances one in the living room and one in the bedroom. The bathroom had a separate bathing tub, a shower and was nicely separated from the toilet. Also there was a beautiful vanity to apply makeup and two separate sinks! This suite was absolutely beautiful with stunning views! The staff were all so friendly they even brought us cold water and chocolates in the evening. This hotel was extremely clean, everyone working was friendly and the entire experience was so special, I will definitely be staying here anytime I visit Napa in the future !

    Poolside
    Kristina M.

    If I could buy a timeshare at this place, I would. If I had enough money to stay here every weekend, I would. I can't believe I'm writing a review for this place because I honestly don't want to share it with anyone out of my own selfish reasons (because I love this place so fricken much, I don't want it to get overly crowded) but I'm doing this out of the goodness of my own heart (even though it's breaking) because this place deserves it. I've stayed here about three times within the past two years. The first time I came was with my girls for a girls little mini getaway. Second time was with my immediate family. Third time was with my boyfriend. Rooms are amazing. I'm such a germaphobe, I re-sanitize all hotels I stay in and bring a sheet to cover all beds I sleepy on (told ya I was a germaphobe) but not this one! Cleanliness is Grade A here. On top of their rooms being super clean, decorations and furniture are well kept and maintained. Let's talk about the grounds-- can't decide if the pool or lawn area is my favorite, either way both settings are pretty epic. I frequent Napa often to go to the wineries but when I stay at Vista Colina -- I pretty much spend the whole weekend there without visiting wineries because I love the place so much. Such a good place to relax and chill. Also love that Spa Terra is right across the street. Staff are super friendly and welcoming! Kyli at the front desk helped me all three times, she doesn't remember me (but I definitely remember her!) SHOUT OUT TO KYLI! Two out of the three times she offered me Prosecco as she helped me check in, then gave me more when I came back to ask a question! She was super accommodating to all my last minute requests the most recent time I visited. She also never made me feel like I was being a burden even though I felt like I was! She's super friendly and makes you feel welcomed. I'm so glad my friend wanted to celebrate her birthday here on our girls trip.. or else I'd never knew this place existed. My girls love this place, my family loves this place, and my boyfriend loves this place. Safe to say, I really love this place too. As me and my girls say, "VISTA COLLINAAA FORVEEREE"

    Pickle Fries and Fish Tacos
    Molly R.

    We stayed one night here for a much needed break and can't say enough. You have everything you need in one stop! There are 9 tasting rooms, a great pool area, a quaint little store, food truck, restaurant, and room service! Why go anywhere else?! We had a delicious meal from the food truck. My husband and I shared an order of pickle fries and fish tacos. The pickle fries were killer!! We ate in the courtyard under the umbrellas. Felt so nice to be out and about! The room was huge, very clean, and had everything we could ask for. Even a huge soaking tub, which was a highlight for me! The staff was amazing and able to answer all questions and made every effort to make you feel at home! If you are looking for the perfect getaway, this is definitely the spot for you!

    Bella S.

    I visited this pool with with my friends, It's a very nice pool, Kinda on the small side and it's only 3 1/2 feet deep everywhere, which is a little silly that should have a deeper end if you really want to soak and not be waist high, but they have a lots of steps that you can sit on and chill and be under the water, they also have a great food delivery and a bar and the servers are all very friendly, you're not allowed to bring a cooler in though. Pool temperature is great and there's a great sports bar across the street called the crush, I would recommend going there after a day of swimming.

    Stella J.

    I stayed here for the weekend of my wedding to get ready and it was a very pretty suite and rooms! It's right across from the meritage and the property is so scenic and beautiful! We booked two suites to get ready in and several regular rooms for our family. Everyone loved and raved about their rooms and said it was one of the best rooms they stayed in! The suite was large and spacious and had enough room for everyone to get their hair and makeup done and to change and use the bathroom! The best part of the suites are the kitchens, it's a full kitchen with a fridge, cooktop and dishwasher . They provide glasses, dishes, utensils, pots,pans and cleaning supplies if you happen to use anything! The bathroom was super large with a soaking tub and plenty of space to do makeup. I really loved this room and wished I had stayed an extra day to make use of the whole suite!

    Lena M.

    I want to give this place 2.5 stars due to the fact they mischarged our rooms. I like the place but to charge someone for 2 rooms when only 1 was clearly given (room keys as evidence no signatures for acknowledging other room) dampened the experience here. In addition to the inconvenience of time, it takes 3 to 5 business for the money to go back on the card. Not cool at all. To be fair - overall nice place. Great venue for weddings or for planning a spa or wine tasting day. I like that they give you a bottle of wine a day for each day you stay at. Too bad you need to ask for it! Location is great. They have a brewery on site, 9 wineries, a little market, couple restaurants, the spa, pools, bar area and Crush lounge near by where they have a pool table and bowling. As you see lots to do if you stay here. Rooms were nice. Meritage hotel is right across the way where the spa is.

    View from our room at night
    Jason S.

    This was our second time back to Vista Collina and it did not disappoint. We were lucky enough to book our weekend during the Tree Lighting event and it made it that much more magical. Vista Collina is already a dream resort without it being turned into a Winter Wonderland. Gorgeous rooms with a dry bar area, balcony with a view of the vineyards (and in this case gorgeous view of the ice skating rink), stunning bathrooms, incredible food and wine tasting, and so much more. It is an adult Disneyland! Like I mentioned we came during the Winter events and they were amazing!! The thing about Vista Collina, it doesn't matter what time of the year you go- they make the resort to where you never even have to leave if you don't want to. The tree lighting had a fun market, lots of music, and more. We did wine tasting at one of their on-site tasting rooms where we were able to sit outside right in the middle of the action while enjoying wine. My daughter was able to run around the little area we were in without bothering others and enjoying the festivities. The next day we spent there we decided to go Ice Skating. It was SO much fun! We took turns since she was too little to go and it was an absolute blast. They make it so easy to reserve your spot and you can even reserve a fire-pit or igloo around the rink to enjoy food, wine, and good company. Whether you are planning a romantic getaway (I also heard they have an amazing spa we have yet to try but can't wait to come back to do) or a family vacation (there is so much to do with families in the surrounding area making Vista Collina a great home base) Vista Collina is the ONLY resort we will stay at in Napa and surrounding areas. 10/10 stars and we have made this our annual place to come back. Make sure to try to snag a room or even stop by the resort during their winter holiday festivities you won't regret it!!

    4 day old food outside our room from previous guests
    Justin E.

    Absolutely horrible. If i could give it negative stars i would. We've been here since monday and theres still room service food at our front door thats starting to smell, which has been here sinve before we checked in. Told the front desk and nothing happened. Tried to get a hold of room service and waited on hold for 20 minutes then hung u because i was sick of waiting. This happened two nights i a row. Fire alarms went off twice today. No fresh towels the entire 4 days weve been here. This place has gone down hill and i don't recommend anyone coming here that wants any type of service.

    This is our view from our room!
    Staci A.

    Stayed at the Grand Reserve to celebrate our 30th anniversary. Gave us room 6362. One of the best rooms with a gorgeous view! Gina, the concierge, decorated our room so beautifully...made us feel so special! Price is very reasonable. Would highly recommend staying here!

    Stained pillow case. We ended up with two pillow cases they had stains like this.
    BayAreaMax M.

    We loved the Grand Reserve Meritage. The guest bedroom 2 Queens was really nice with the exception that one of the beds had a crack at the bottom and a couple of the pillows had stains on the pillow cases. We loved the amenities like the pool and pool bar service. The food at olive were good, I absolutely loved the seafood pasta. Kids had oven baked pizza and they loved it. They welcomed us with champagne and it felt that this property was a much higher tier than the Meritage resort and Spa where the bowling alley is located. We ordered breakfast in and the buttermilk pancakes were horrible, yogurt granola was ok, and the omelette was delicious tho.

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    Page 1 of 6

    Ask the Community - Grand Reserve

    What is the difference between Vista Collina and The Meritage Resort & Spa? Which one should we book? Surely there's a difference. Thank you.

    Meritage is mostly Adults Only (18+); however, if you look at some of the reviews, it appears they aren't enforcing the 18+ rule at the pool. We stayed at Vista Collina this past weekend - which is good for families with kids. If you're looking to… 

    Does the property have a hot tub? Is the pool heated?

    Yes, there is a small hot tub next to the lobby. There's also a "heated" pool, but the heat is bit too weak to comfortably swim in during the chilly and breezy days

    Does this place have a day pass I can purchase online?

    Hi Guadalupe, Many of our amenities including The Village's 9 tasting rooms and Fivetown Grocery… 

    Is this a dog friendly place?

    Hi Amihan, Yes, Vista Collina Resort is pet friendly. There is a non-refundable fee of $50. The… 

    Is the pool open yet?

    Dear Christine, Thank you for your inquiry. Yes, our pool and 10 cabanas are open for guests to enjoy. We look forward to welcoming you to the Napa Valley soon!… 

    View All 7 Questions

    Review Highlights - Grand Reserve

    “We are local Napa residents and today we had the pleasure of going to Vista Collina for an amazing day!”

    Mentioned in 42 reviews

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    Andaz Napa - Living room in 222

    Andaz Napa

    (741 reviews)

    $$$

    Great location, you're close to all the shopping, food, night life, everything when staying at this…read morehotel. There's self parking in the garage directly begging the hotel. The service here was excellent, I had a cake delivery scheduled and the staff had the cake sent up to my room so it was waiting in the room on our arrival. We stayed in the Andaz Junior Suite. Nicely decorated, automatic fireplace, soaking tub, loved the humongous shower, double TVs in living room and bedroom. Our room faced 1st street. The TV has basic channels and allows you to cast. We used the huge soaking tub and the fireplace was automatic. The walk in shower was huge and pressure and hot water were totally fine. The location, service and the hotel was amazing for a romantic getaway.

    My wife and I have stayed at the Andaz Napa at least a dozen times over the past eight years, and…read moreit remains our absolute go-to hotel in the Napa Valley. The location is ideal -- right in the heart of downtown, with excellent shops, restaurants, and tasting rooms all within easy walking distance. What truly sets this hotel apart, though, is the people. Many of the same staff members have been here for years, and the entire team brings such a positive, energetic, and welcoming culture to the property. You genuinely feel taken care of every time. Our most recent stay was no exception -- everything was wonderful, as always. Thank you to the entire Andaz team for consistently making our Napa trips so special and memorable. We'll be back again soon!

    Carneros Resort and Spa - indoor/outdoor cottage shower

    Carneros Resort and Spa

    (535 reviews)

    The private cottages are a unique experience with outdoor, private patio, shower and tub…read more This is a luxury hotel and spa. The grounds are expansive with plenty of areas for private walks, benches and well manicured lawns. There is a markets with a broad array of wines, cheese, snacks, candles, drinks, sweet treats, and more to explore. The on premise Hilltop Restaurant's breakfast buffet is approximately $40/person and they also offer a separate breakfast menu - scenic and convenient. The staff are friendly and efficient. There's also Boon Fly Café as another option. The pool area is spacious with plenty of seating and lounge chairs. The adjacent hot tub sits right at the edge of a view of the hills and vineyard. Picturesque. Amenities inside the cottage were well stocked (towels, soaps, tissue). The soaps, lotion, shampoo and conditioner have pleasant scents (quince, lavender) and are easy to dispense. Bed is comfortable with down pillows. This is a small, luxury hotel. The private cottages are like having your own, small home during your stay.

    Carneros Resort feels like a true home away from home. From arrival, you're welcomed with rare…read morewarmth and genuine hospitality. What sets it apart is the exceptional staff--everyone from the groundskeepers to the valet team delivers thoughtful, attentive service with a smile. The property is beautifully maintained, and the atmosphere is peaceful, luxurious, and deeply relaxing. It's not just the setting, but the people who make each stay unforgettable with consistent, five-star care. We return again and again, and it never disappoints. If you want a place where you feel genuinely cared for from start to finish, this is it. Just wanna get some shout outs to our drivers Tyson, Matteo.... Lauren.... Kevin... the amazing waitstaff at the pool breakfast spot! Gil..... our amazing gardener from verbena area everyone was exceptional! If I missed someone sorry! Their too many to name but all amazing! I can't wait to be back next year!!!!

    R INN NAPA - More beautiful homes around the neighborhood

    R INN NAPA

    (50 reviews)

    We booked R Inn for our 10yr anniversary and everything was seamlessly arranged for us…read more I called only 24hrs before to add a caviar kit to surprise my husband upon arrival. HINT- Check their website under Extras- I had missed it before and you will see some great add ons for a price of course. They normally require a 48hr notice but they happily made it happen. BIG THANKS! My husband loved it and I was ecstatic that it was waiting for us- since I knew we were going to be hungry after our flight. The location is easy to find, the neighborhood is absolutely charming and clean. Please walk around and see those beautiful architectural homes!!! They phoned us before our flight to ask an ETA for a possible early check in. I mean WOW what a great detail! We did get in early and our beautiful room was ready! We stayed in Loft 14, it's 2 stories- bedroom and half bath upstairs. The most comfortable BED ever and the sheets for extremely soft and buttery. The big full bath downstairs is very modern and had no door to the big shower- I get cold easy, so the heater vent above the vanity/sink was a heavenly surprise! A beautiful living room with an electric fireplace and a little outdoor patio- private just for your room. Well stocked mini fridge with beer, water, sparkling flavored water, and a nice bottle of wine! Yummy chips, goodies and locally sourced gourmet chocolate. Rosa helped us when we arrived and she showed us around the property. She was a Gem the entire time. Very friendly and welcoming but not intrusive. Thanks Rosa! Beautiful gardens, loved the communal kitchen open 24hrs. Plenty of indoor/outdoor lounge spaces, both open for larger groups or smaller for more privacy. They offer a continental breakfast on weekends and it's not your average "Continental" selections. We had a delicious FRESH Quiche with a delectable crust and perfect cooked eggs/ham & cheese, fresh fruit, yogurts, butter croissants and to die for Cruffin (croissant/muffin pastry) covered in sugar and cinnamon. The coffee machine can get you your coffee of choice in minutes, mine was a frothy latte and my husband opted for a cortado. Again available 24hrs which is a plus in my books. Close to everything to walk around and explore, we loved going across the way to walk around the Napa river bridge/pier. And to Oxbow market- A must in my opinion. So overall please Stay here, go explore, enjoy the beautiful property, sit in the garden, have your coffee and just connect with yourself or whoever you're there with. 100 Stars for R Inn Napa! Round of applause for all their attention to Detail.

    Very cute place to stay and it's super close, just a short walk away, to the Uptown Theater. Lots…read moreof common areas inside and outside to relax or dine. We had a few questions and the staff we spoke with over the phone were very nice and accommodating. The only thing we didn't like was the bed. It was way too soft.

    Bardessono Hotel and Spa - Looking into the main space

    Bardessono Hotel and Spa

    (439 reviews)

    $$$$

    I visited wine county at the end of August And I booked this…read morewonderful hotel to be my home for the weekend. What a great choice i made, Located in the middle of the beautiful town called Yountville, The Front desk lady (Im sorry i forgot your name) is one of the best in the hospitality business, First things first, we enjoyed a glass of delicius sprkling wine, Then we got a tour of the Gorgeus Hotel and our Magnificent room, let me tell you about this room, Large Studio unit with a patio and outdoor Shower which used numerous times, Very romantic and refreshing, i might install one in my home. The Shower is not a regular shower but a steam shower, the steam option is upgarde that i could'nt resist, The Bath tab with jet stream is big enough for 2 lovers, by the way, the Bathroom is almost the size of the main room. Since i booked with AMEX( God bless Amex) we got an early check in and late check out with no extra cost, a delicius bottle of red wine, free breakfast for 2 at the onsite Restaurant and $125 to use at the resort, Service and hospitality is top notch. There is a beautful pool and patio for relaxing, Also there is a SPA on site, Valet parking only Great luxury hotel, Excellent Service and Hospitality I probably forgot few things but believe me, This is a great spot for a great carefree vacation Enjoy

    What an incredible hotel with an impeccable staff. We've stayed at many wonderful places, but we've…read morenever experienced the level of care and hospitality that Alicia showed us. Our room was stunning, the hotel itself is absolutely gorgeous, and we loved spending time by the pool. Room service arrived incredibly quickly, and every request we made was handled promptly and with genuine kindness. We can't recommend this hotel highly enough and can't wait to return!

    The Meritage Resort and Spa - The Meritage Resort & Spa

    The Meritage Resort and Spa

    (1.6k reviews)

    $$$

    Okaaaay!!!! Meritage has redeemed itself! I have changed my stars from 1 to 5!!!!…read more I got the nicest follow up call from Manager Marissa(God I hope I got her name right) right before we were leaving the hotel. She went above and beyond to make this right!!! After she looked everything over and sincerely apologized for what happened to us, she credited our bill and waited for me to check my emails to ensure EVERYTHING was to our satisfaction. It didn't stop there, while I was on the phone with Marissa, the hotel room phone rang. My husband answered and was told that the market at the resort said we could come in and whatever we wanted there as it was on the house. I'm not sure how they heard about what happened, but that was totally unexpected! So, despite the experience from check in to room change to being charged and uncharged for in room service that was unilaterally canceled with no notification, someone, somewhere at the resort took steps to make it up to us literally right before we were walking out of the door. GREAT JOB MERITAGE - we WILL be back to the Meritage I've come to know and love!!!!! Ps - if Meritage management is reading this, I pray I got the name correct for the wonderful manager that helped me on 9/6/26 at approximately 1112 am. I'm sure she will remember me, if not the confirmation number was 7939138183-1 and we were in room 4217;). Please make sure she knows how much we appreciated her follow through to ensure we were taken care of and thank her for not just saying Meritage apologized, but showing Meritage apologized and standing on that!!!! JOB WELL DONE!!!!

    My family and I stayed at this hotel twice within a two-week span to attend concerts…read more Unfortunately, both stays were lackluster, and we will never make the mistake of staying here again! I want to start by saying that most of my interactions with their staff were extremely pleasant. They seemed to be doing their best with the resources they have. That said, they need more support! During our first stay on August 22, 2026, we encountered several minor issues that didn't warrant an initial conversation with management. These included long check-in lines at the front desk, unusually long waits for the valet to retrieve our car, lack of staff support at the family pool, and repeated requests from the front desk for the same items needed in our room. Since this was our first time staying here and there was a large concert, we assumed they were overwhelmed. My wife completed a survey after our first stay, which prompted an email conversation with the Managing Director, Paul Maddison. He referred us to their People & Culture Coordinator, Natalie de Anda, who promptly called and tried to make up for the experience. She mentioned an upgrade for our next stay and assured me our experience would be better. We returned two weeks later, on September 6, 2026, for a second concert. Unfortunately, the second experience was worse. After arriving in town early to avoid the long check-in line, we still found our rooms weren't ready by the 4 pm check-in. Multiple guests were having the same experience. Because of the late check-in, my kids couldn't do the activities we had promised them, and we had issues with our off-site dinner reservations. We avoided using the valet service after our first experience, only to find their electric vehicle charging stations, four in total, located right in front of their valet station, occupied by non-EV cars. I later realized the room we stayed in was the exact room we initially booked, so there was no accommodation for the issues we experienced during our first stay. After our second stay at the resort, I reached out to both Mr. Maddison and Ms. de Anda again, but I received no response. The resort is a beautiful location with great potential, but without adequate staff to handle guest volume and with a lack of follow-through from management, I will never stay here again. If you are coming for a concert, I strongly suggest you stay off-site.

    Grand Reserve - hotels - Updated October 2026

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