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    Grand Prix

    5.0 (1 review)

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    4 years ago

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    Genesis of the North Shore

    Genesis of the North Shore

    (2 reviews)

    If I could give them 0 star I would, I leases my second Genesis from this dealer and make the…read morebiggest mistake in my life, this is the worse customer service and unprofessional salesman and management, just trying to make a few extra bucks. They will lie about anything. I don't know how Genesis can hire people or train people to work at this dealer, you get better service at a used car lot, I would never purchase or lease another car from this dealer ant tell all my friends to stay away from this dealer.

    Good luck at this dealership, haven't visited another Genesis/Hyundai dealership other than this…read moreone, but, if this is their model for selling cars, run! Over 90 minutes fudging numbers and circle jerking. I walked in, immediately, the old-fashioned sales pitch was in rare form, easily recognizable, and sad. I was greeted, educated somewhat on the two vehicles I came in to see, told the salesman exactly what I had to spend out of pocket, and to run numbers for me. Oh, let the games begin. Amateurs. It's said that ignorance is bliss, and if anyone left here a happy customer, I rest my case. Sadly, truly sadly, this was old school "moving numbers around". The first presentation was predictable. Three different lease numbers with three different down payments. Then the "where do you want to be", and " I want to earn your business, what can I do?" "I want to make you happy; I want you to come back in three years", on and on. Ugh! It's as if I walked in and didn't say, this is how much I have out of pocket, blah blah blah, fast talking nonsense. The may have seen the movie "Suckers" more than once. I'm going to stop now because I can write so much more about their antics, so I'll leave you with this. When they grow up and realize that there are some of us that understand numbers, they may earn another star, until then, buyer beware, they're going to make maximum profit on you, shake your hand and be your friend, and as you drive off the lot with a big smile and that "great deal" you think you got, they will sleep well that night, business as usual, another group of suckers will be back tomorrow.

    Robert Chevrolet

    Robert Chevrolet

    (100 reviews)

    As a Yelp elite, I almost always make sure to look at reviews in advance for any business that I…read morevisit, but because I was looking for a Chevy dealership, I simply went with what was closest to me, and I'm glad I did, as I'm seeing a ton of bad reviews but had experienced quite differently today! I had an appointment at 9 AM for an oil change, but also needed them to look into a brake squeak that's been happening for a few years now - it was a squeak that previous mechanics I've used were not able to figure out, so I had wanted to try my luck at an actual Chevy dealership. When I first walked in, I was greeted by Gloria, who was extremely friendly, and made my experience wonderful, so I need to shout her out! My car was ready around 5 PM, and upon picking it up, I did not find that I was overcharged like some of the comments I've read. Gloria had let me know that they were able to fix my squeaky brakes which was amazing, and for around $400 between an oil change, tire rotation, and a brake pad fix, that definitely did not seem like it was breaking the bank.. Since visiting I have not as of yet heard any squeaks coming from my brakes , and overall had a great experience at this business. (thx Gloria, as well as the woman with the glasses and dark hair that I spoke with as I was paying!) - I would recommend and will be returning.

    I bought my new car from this dealership in 4/22. It was a decent experience. Perhaps because my…read morefriend knew the sales person. I brought my new car to the service department 3 months later for its first oil change today. Arrived shortly after 8 am. I was advised it would take about 1.5 hrs during write-up. 2 hours and 45 minutes later, it was done. For an oil change. The mechanic who drove it out told me the reason for the delay was because when he got the car, it was break time so it couldn't be worked on. I wonder how long was the break? Needless to say, I will not be coming back unless absolutely necessary. Horrible experience.

    Advantage Hyundai - Show Room

    Advantage Hyundai

    (236 reviews)

    **WARNING: THIS REVIEW IS LONG BUT DEFINITELY WORTH READING**…read more I had an excellent experience working with Tricia D., Product Specialist at Advantage Hyundai, and I highly recommend her. From start to finish, she was personable, professional, knowledgeable, and honest. She answered all of my questions thoroughly, making sure I understood everything. I never felt pressured to make a purchase at any point, which I truly appreciated. Although there was a delay in receiving my car, due to circumstances beyond Tricia's and the dealership's control, she maintained consistent communication and kept me well informed throughout the delivery process. Other members of the team I would like to acknowledge are Maria and Willie. Maria, sales receptionist, was welcoming, friendly and professional both on the phone and in person. Willie, in the finance department, was friendly, professional, knowledgeable and patient as he explained everything in detail while completing the paperwork for my purchase (financing, payments, warranties, etc.). On a personal note, this Hyundai Tucson purchase was very special and significant to me. It was the vehicle my husband of 31 years and I had intended to buy together before his sudden and unexpected death nearly four months ago. With this in mind, Tricia approached me with compassion, understanding and sensitivity. The experience went far beyond a sale or transaction as I felt acknowledged, respected and genuinely cared for. I am sincerely grateful. Tricia, thank you for making my new car purchase such a positive experience during a very difficult time in my life. I LOVE my new 2026 Tucson Limited and I HIGHLY RECOMMEND TRICIA AND THE ADVANTAGE HYUNDAI TEAM!

    What happened to this company? They are horrible. They don't return calls, they're not responsive…read moreto problems after sale. They have held money on a refund for a maintenance package since February. Customer service is awful.

    Grand Prix Subaru

    Grand Prix Subaru

    (279 reviews)

    My salesman Roy was amazing. The place was neat clean everything about it was nice. They even have…read morebagels. I would recommend anyone that's looking to buy a Subaru to contact Roy. It's been there for a long time and he really does the right thing and goes out of his way for you

    STAY AWAY LOL I…read morecanceled a warranty on my vehicle (that was pushed by Adam Frania), and the refund was processed back in Jan. However, months later, the dealership has still not applied the refund to my loan account. When I contacted the warranty company, they confirmed that the claim is closed and that the dealership has already received the funds. Communication has been terrible. I've had to repeatedly reach out just to get basic updates, and even then, I've either been ignored or given vague responses with no real resolution. Antonio Salamone literally has no idea what's going on. This level of negligence and lack of accountability is unacceptable, especially when it involves a customer's finances. A reputable dealership should handle something like this promptly and transparently. If you're considering doing business here, I highly advise you to think twice. There are plenty of dealerships that actually respect their customers and handle transactions properly--this is not one of them. This was my first time purchasing a car and I 100% feel that they had taken advantage of me because of that. They did not explain the process out to me nor did they contact me AT ALL. Good Luck.

    Grand Prix - car_dealers - Updated May 2026

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