I've had multiple appointments missed and forgotten about. Every time I call in, I speak to someone different who has no idea how to deal with an issue. They are all just sent to "Eddie Flores" who never does anything.
I have had an emergency and needed my grease trap cleaned for a few weeks now and nobody seems to take it seriously. I don't know if this company understands what the word Emergency is.. but this whole company is pathetic.
I called in this morning to try and see when my cleaner would be showing up since they were already late, and I asked the worker if she could contact the driver.. she wasn't able to as she wasn't a part of the main team and they came in at 9.. if I had an appointment at 6am, why the hell wouldn't you be able to contact the driver until 9am?!
Do your job and fire some workers Amber (prior account manager), and Eddie Flores, answer your fu**ing email man. read more