I have been coming here for almost 9 years and won't go anywhere else. I either give them call before I head out to see what their current wait time is or make a quick appointment. I get a gel fill manicure and pedicure. Even their most basic options are great for the price! Service is always great, if I ever had an issue with a nail breaking, nail polish chipping or anything, I come in and they take care of it. I recommend them to everyone and they never disappoint. The vibe here can be whatever you want it to be. Chatty or quiet, they are kind, helpful and will make sure you're happy. It's my go to nail place! I get compliments on my nails all the time! read more

Today stopped in for pedicure. My tech was Mr Le and he was very nice. It's a very comfortable place.. chair was comfy. My tech took good care of me. I was in and out in 30 min even with 10 min dry time. I got a basic pedicure it was $35 it was much needed and appreciated read more

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Absolutely love this salon I go and see Andy she is absolutely wonderful she always has to fit me in when I need her always makes me laugh while I'm there. She does my eyebrows too. Just absolutely love her. Highly recommend it if you go there ask for Andy. read more

Grand Nails Salon - Burgundy nails - Nail Salons Near Me - Jacksonville, North Carolina

Just got home from my pedicure done TODAY. I was told they had to leave this much space because they don't want to touch the cuticle. This much space is outrageous!! It looks like I have had this paint on for two weeks already. I'm so tired of nail salons taking short cuts while their prices continue to go up. You want me to pay full price then figure out a way to paint my whole entire nail. Will not return. read more

Grand Nails Salon - Nail Salons Near Me - Jacksonville, North Carolina

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I recently moved to the area a little over a year ago. I have tried several places for nails and pedicures. Never found a great one until today. The prices are extremely reasonable, especially with today's economy. I had to edit my review for the fill-in and the pedicure I received. I was shocked at how reasonable the price was for it with that alone. It would definitely be a place I return to great service today. I recommend them The Grand nails salon is going to be my nail home from now on. I recommend them 10/10. From the moment I walked in I was greeted and treated top notch service. Andy is who took care of me today. She is well knowledgeable and so professional in this warm and welcoming environment. The care Andy provided for me today was amazing. I shake really bad sometimes and it makes me nervous about going to places but she worked around me and was so friendly. Makes you feel like a extended family member. I need a fill in and Andy was able to capture the shape of my nails on the first try as well The pedicure I chose was called the signature spa it's so worth the experience and the quality of service they provide here at The Grand Nails Salon. Andy she is amazing go visit her or any of the other employees at the Grand Nails Salon you will be treated to a luxury experience like an extended family member. Tell Andy I said Hi. Her work is amazing. Enjoy your visit there I know I sure did. I am very thankful to My friend who recommended her to me. Such. Amazing vibe in here. Modern and luxurious nail spa I have been to in recent years. Great services provided. read more

Grand Nails Salon - Nail Salons Near Me - Jacksonville, North Carolina

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This person did so terrible I went to get a refill and he was not gentle at all. He twisted my hand and he cut me and it's still bleeding to this day. read more

Go to Tracey!! Does super clean sets and she's vv sweet. She does great with powder and liquid gel acrylics on hands and toes. read more

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I came here after I got my nails done at A&R nails. They had done such a horrible job and I wasn't sure what to do. I decided to stop in at Grand nail salon in the hopes that they could fix them. The manager Peter was so kind and completely understood the situation. He did such an amazing job on my nails. I've actually never had my nails done this well before they are perfectly smooth. They look absolutely beautiful. I will be returning and encouraging other people to get their nails done by him. read more

Quiet and relaxing. If you're feeling stressed, you would want to come here to relax you're very spread out so you're not bumping the person next to you. I love coming in. They serve water and wine, which is nice. I think they do really good nails. Tim does a great job! read more

Coming here has always been a pleasant experience, I recommend though if you come during the week you go ahead and make a reservation since this company does get very busy. The customer service is great and very respectful, while getting treatment you even get a free refreshment. For those looking to get their hands or toes painted there is hundreds of options to choose from and they give you all the time you need. I always come in for the pedicure where there is Atleast 10 different options varying in price ranges from $35-$70. If you're looking for a pleasant time to get your hands or feet done this is the place to do it. read more

I saw that there was not great reviews, but someone told me they do a good job... I brought my niece who is eight years old to have her nails painted and I wanted to have dip for my nails... They are not very friendly to children or adults, my nail tech was not very skilled. I've had my nails done. In many states, this one was more expensive, and I literally hate my nails, they are not smooth on top or shiny, they look like a plastered wall... The nail tech seemed like she knew what she was doing, though she was in a grumpy mood. I had to ask for Water, after her coworker had offered Water to her client... Which made my nail tech irritated... All things considered I paid about $10 more than I normally pay at other nail places, and I am literally considering going to have my nails done again somewhere else and paying twice. That is how bad they look. read more

Unprofessional, they can't tell costumers before they charge you or go up to pay that they would be paying more. Bad business practices. They also can't do a manicure it looked sloppy. read more

While the decor is cute, I felt for the price of a basic pedi yoy would do cuticles. Plus the water was so hot it felt like my skin would melt. I don't believe I would visit this place again. Pedi was not up to par. Sad really. No one has passion for their field. Will try looking at other places read more

I've been here three times and my pedicures never last. I have acrylic on my big toe and they never want to fill it in. I've told them too and it's never a file down either. They just put gel on top of acrylic that needs to be filled. I legit just put lotion on and the gel started peeling to point I could pull it off. When they do acrylic on me toes it doesn't ever last. I will not recommend this for anyone. Their nails are also bulky when I last got my nails done. Vibe was iffy. It felt like they were talking about my feet and the acrylic toe because they started pointing and laughing. I really could rate this 0:/10 read more

Grand Nails Salon - Gel pedicure with acrylic - Nail Salons Near Me - Jacksonville, North Carolina

I am updating with another picture of the same set! thought only one nail was infected. But here another. Going to soak the rest off! read more

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Love getting a pedi here. Nice and relaxing atmosphere. Rarely have to wait. Lots of people to do your services.

This manicure was terrible. My dip nails chunky and uneven. There is chunks of dip under my nails I had to try and remove which was painful and left a cut when trying to do so. The fact that I had to pay $58 for this is absolutely insane. read more

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Friendly staff and very clean. Also, the gel polish will last a while on my fingernails while other places will not last a week.

As soon as I walked in I was rushed in to picking my color, no time. I got a pedicure, instead of a massage the female just rubbed my leg, Girl I could have done that. I was adamant to don't use gel on my nails GUESS WHAT THEY DID :) one of the worst experiences in a nail salon. The whole vibe was off. read more

I went in to get long white coffin shaped nails , I was told I would be charGed $5 more for the shape . Ok whatever cool but it was such a sloppy job and everytime I told him to fix something he would tell me it looked fine to him . Just dismissed my concerns , worst most sloppy job done . If I could give them 0 stars I would and they won't even let a new person fix it just the same person who messed up the first time had to do it . ******** Edit to add Went back and was told my expectations were too high that they've been doing nails for 25+ years . They were lkterally sitting thEre talking shit about me ‍ If I'm paying for services I expect them to be done good not crappy . read more

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A few days in I started getting itchy on my pinky and today I woke up and it was swollen and angry. I've NEVER had issues with my fingers like this. How dirty do they have to be for a basic dip to go THIS bad?! 53 dollars for an infection! I'm so glad I've invested into this read more

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I've been here a few times for pedicures and they've always done a great job! The atmosphere is perfect for a relaxing trip to the salon. But they have really saved me this time. I went to a not-to-be-named salon and got my nails done and I just hated them. Grand Nails reshaped them and shortened them up and I'm so happy with the work they did. Won't be going anywhere else from now on! read more

Grand Nails Salon - Nail Salons Near Me - Jacksonville, North Carolina

I got a dip manicure done today and was not very happy with how they turned out. I'm more frustrated than anything. The lady filed my nails so roughly that I was close to bleeding and even when I pulled away she didn't let up. The color wasn't what I thought it was gonna be but I don't blame them for that, sometimes that happens. The sides are all weird and I honestly could clean them up myself but that's not the point of getting your nails done, you expect them to be great when you walk out. My thumbs' top coat for dip is already coming off and tacky. And I could go back and have them remove or fix it but after the roughness and pain I'm not willing to risk even that. Wouldn't recommend this place to anyone. read more

Grand Nails Salon - The side of my nails where it's not been shaped correctly and was filed down to raw skin. - Nail Salons Near Me - Jacksonville, North Carolina

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My husband can do a better pedicure than what I received yesterday. When you cut corner this is what you get. I was done in15 minutes. read more

Grand Nails Salon - The worst pedicure I have ever received. - Nail Salons Near Me - Jacksonville, North Carolina

Just moved here and needed to get my toes done. Saw this place off Western decided to give it a try. Soon as i walked in I was in love. This place is absolutely beautiful and kept very clean. The staff is very nice. Best part was as soon as I walked in I was seated and greeted. No wait! They have plenty of chairs and staff. The entire time I was there I never saw anyone have to wait. This place is heaven!! Update 11/30 I finally convinced my husband to come with me for a Pedi. He's never ever had one done. Well let me just say he had a terrible experience, and I don't blame him. I made this place seem amazing because it was the first time I went. We were not offered anything to drink, they gave him a different type of pedi than he asked for, his water was freezing cold. It was just not a good first time. Now because of that it will be his last. Honestly feel like they saw a young couple and decided to treat us terribly because soon as an older woman came in they were giving her everything. read more

I went here and the worker that did my pedicure was great. I then went ahead to get my eyebrows done and they look half done. they look like she barely even waxed them and she was going pretty fast during the whole process. Anyways i was like whatever I'll just get them fixed later, but when I went to go pay they charged me for waxing my chin which was $13. The eyebrow wax was labeled at $7. I was very upset that they overcharged me for such a poor job and I also left an 8 dollar tip. Just make sure you look at your receipt before you leave this salon. read more

Tim and staff are great! Only salon I will go to in Jacksonville NC! Nice decor and clean, what more can you ask for! Great place and I highly recommend it! read more

Honestly.. I should've looked at the reviews. The lady who did my toes was very rude. When I asked her to redo my toes she gave me attitude and they STILL looked bad. Next my finger nails that were a solid pink color & my solid WHITE toe nail color completely changed to a dark gross color as if I smoked and I DO NOT. I AM VERY UPSET. My nails were done less than 2 weeks ago and they look disgusting ALSO I paid in full $90 and it was in no way worth the price. My nails have broken and look again DISGUSTING. I am so upset that this was my first experience in a nail salon in NC. read more

Grand Nails Salon - Nail Salons Near Me - Jacksonville, North Carolina

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I came here after another salon was super rude to me after I went there religiously for months-- made no sense-- anyways, Grand Nails was amazing!! I can't believe the bad reviews. It's so clean! The people are incredibly nice and accommodating. It was very relaxing and a great overall experience! They charge less if you pay with cash, so I definitely recommend that! Lol read more

I patronize this nail salon often because its close to my home however.. the pricing is a bit outrages.. there is no way we should be paying $15 extra dollars on nail and $15 extra on the toes. per person. For gel polish and it the prices are as high can be To pay extra $15 for gel in total I could go with that but not extra 30 . Keep in mind when you are suggestive selling ie... eyebrow.. none of your employers she tell someone "you need it" Its rude and honestly you could catch someone on the wrong day. For you to pay 165 for 2 basic pedicure and fill and and a gel manicure for a kid Please consider your pricing .. This is robbery! read more

I'm so pleased that I found this nail salon. I have lived in Jacksonville for a little over a year now and have been sampling different nail salons since. I have yet to find a great nail salon until today! I was relaxed at Grand Nail Salon from the moment I walked in the door. The salon's decor was gorgeous and warm, and most importantly, clean! (Like, next level clean and organized) I walked in and was seated for service in about 45 seconds. Nancy was my nail Tech for the day. She was delightful, and when she did my nails she was very gentle. When she was finished, I had my pedicure. That was awesome too, and my nails look great. The price was reasonable. $72 for dip powder and a pedicure, I don't mind paying a little extra for perfection and relaxation. This will definitely be MY GO TO spot from now on. The real test will be the next visit, to see if the service is consistently great! read more

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I will say they did give a good pedicure. But the manicure was awful. I've been here two maybe three other times and it hasn't been bad. Then this time I got my nails chipped after 2 to 3 days and when I left the store I was highly disappointed and wanted to get them re-done. The guy suggested I shouldn't because they will "the workers will talk about me and call me picky." read more

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I have been going here for about 9 months now and they always do such an amazing job. I usually just do acrylic with gel polish on top but today I wanted to branch out and do dip powder instead to have my natural nails grow a bit more. And my goodness they did an amazing job. I love short nails because I'm a mom of two and they always accommodate my requests and are always super sweet. Forever will be my go to salon read more

Grand Nails Salon - Nail Salons Near Me - Jacksonville, North Carolina

So I came out of town and for the sugar spa pedicure was nice n relaxing tho I feel after so much callus removal my bottoms would a been much smoother than they were. Lots of male pedicurists , unfortunately mine didn't offer me any beverages as I saw everyone drinking wine soda or water lol. I never knew or if a asked being a first time customer Best part 10% off on a Thursday. read more

Grand Nails Salon - Nail Salons Near Me - Jacksonville, North Carolina

Hear me out. This is a complete honest review the good and bad. It's beautiful inside and product presentation is pretty they bring your pedicure stuff out on a plate and all kinds of cute looks very classy. I got the deluxe pedicure around 50 bucks. 1st off it was too fast they didn't do everything listed on the pedicure I paid for. They didn't clip the cuticles or dead skin around toes. She missed the callus treatment, hardly did much maintenance on each foot.I basically got my legs scrubbed and toes pained. I wasn't happy with the prices and the quality of work. One this is appreciated A LOT was the new packs of scrub brushed files all the little tools needed and sealed and sealed Sanitized tools this was a big one for me. It was very busy so their doing something right. There was a huge dead bug under the table where we dry our nails. I get we live in "waterbug" areas buy, no. I appreciate being able to sit with my girlfriend all together and finish at the same time. Would I go back .... possibly but I'd only ask for the minimum. Not willing to pay for something I could do I wanted to be treated. read more

Came in today since the nail salon I go to was super crowded. I've been here before and it was great but then the last time I was here (over a year ago) they felt needy like kept asking of I was getting a manicure or eye brow wax. So I stopped until today The guy was so rushy, to where when he was pushing my cuticals back on my toes hurt. I jerked my foot and he said sorry. Then proceeded to talk to his vietnamese neighbor (mind you Googletranslate works wonders) told the lady I was too sensitive and the lady laughed...I told him no I'm not ( he looked at me shocked) and didnt say a word after that. Horrible pedicure and right after I got done w the nail polish he told me to sit where the drying area is at and asked if I could pay now.. I said of course, left him a $3 tip and he said oouuhh.. like yes that's what you get. NEVER COMING BACK read more

This morning (Saturday before Easter) I went to Grand Nail Salon to get a mani/pedi! When I got there at about 10:45 only 45 minutes after they opened ladies were already checking out and it was very busy! This looked like good news because I'm a little sketched out when places are dead especially on a Saturday. All of the nail techs were busy, and the man who seemed to be the manager was at the first chair closest to the door. He acknowledged I came in, and told me to sign in and someone would be with me in about 10 minutes. I expected to wait longer because they were busy, and I was content because I had my phone and nowhere to be. To my surprise it took about 5 minutes. Ben came up to me and took me right to a chair to start my pedicure. He was super friendly and very efficient. I don't get my nails done a lot so I'm not sure why he didn't also do my manicure. I had a lady do my manicure. I always get gel nails anytime I get my nails done because they last. I have 2 reasons for giving it 3/5 Stars: 1) know what you want when you go in there. Do not let them talk you into getting a more expensive pedicure. The express pedicure is a basic pedicure which is what I wanted, but I let Ben talk me into getting the Sugar Scrub pedicure. 2) I needed my nails shaped up, and the lady didn't do it. I didn't even notice though until I started feeling them on my way home! read more

Grand Nails Salon - Manicure (gel) - Nail Salons Near Me - Jacksonville, North Carolina

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I love coming to this nail spa spot! Great costumer service and my nails look 100% better! I'm so happy that this nail spot knows what they are doing. They are kind and love to pamper their clients. read more

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It's a very nice place and love their work BUT this time when I brought my daughter for the very first time they decide to TELL me what I want. All I wanted was a kid pedicure for her and regular pedicure for me. The owner is amazing but some his staff looks out for themselves and not his nail salon. Great example: I ask for the most expensive pedicure and the employee goes to tell me I should get the cheapest one it's the same thing. He does that because he doesn't want to do the work for the other one. read more

I wanted my acrylics removed and a gel manicure and pedicure. Pedicure was fine . Removal of the acrylic nails and manicure were awful They didn't even remove all the acrylic and then the polish started chipping and peeling the same day but I was headed to. Miami so didn't have time They use to be solid AF when the opened 6 years ago but now they suck and I won't be back. read more