The restaurant has been remodeled. It's very nice. Our server, Celina, was friendly and attentive…read more The blueberry pancakes were excellent. It was a generous serving portion. This is a great neighborhood restaurant.

The ambiance was typical casino/café ambiance. The service was good. The food... the food was NOT…read morehot!! At best it was room temp sitting under the a/c vents!! I ordered the 2 4oz pork medallions. What i got was 2 over cooked super thin boneless pork chops that were very dry and hard to cut! The potatoes were barely warm, the flavor was ok. The potatoes couldn't even melt butter! The veggies were good, , yellow and orange carrots, and a piece of broccoli. Again it was all luke warm, but edible. We finished eating paid and went outside. About 15 minutes later we parted ways. I got to the end of the row of parked cars and threw up in the parking lot!! There went my dinner!! I usually eat at Hobey's a few times a month. But I think its time for a break!

This casino has taken everything from me before, nowadays I go just to visit Shawn at the lovely…read morecafe. While I can blame myself for my losses at this fine establishment, I can thank Shawn for bringing a smile to my face in my darkest moments. Shawn the graveyard host at the 24/7 eatery provides exceptional service EVERY SINGLE TIME. While often busy and alone Shawn takes his time with every patron and remembered me and my order after just 1 visit. I have worked in the casino industry for many years and Shawn is the type of employee that sets the bar. He's able to make jokes and make me feel better, no matter what situation I find myself in that evening. Words cannot express Shawn's excellence but I tried my best.

Since I had a few comps to use, I decided to stop by and pick up some desserts since we had already…read moreeaten dinner. This time, I chose the Red Velvet Cake and the Chocolate Ganache Cake. Both were rich, decadent, and almost too pretty to eat! We also picked up a couple of their giant cookies--the Double Chocolate Chip and the Chocolate Chip. They also had Oatmeal cookies available. Some of my other favorites are their blondies and cheesecakes, but they offer such a wide variety of desserts that there's always something new to try. It was my first time meeting Nikki, and she was attentive, friendly, and calm throughout my visit. It was also nice seeing Michael, one of the hosts, and Nohely again. Congratulations to Nohely on her promotion to Manager--it's great to see her hard work and dedication recognized. Michael, as always, has a great smile, a wonderful personality, and provides excellent customer service. Another enjoyable visit, and I'll definitely be back

I enjoyed my stay at the Grand Sierra Resort. My corner room was large, relaxing and clean. There…read morewere some signs of wear and tear on the couch and pillows but overall everything appeared well kept and comfortable. My room was on the twelfth floor and amazingly quiet but the hallway flooring would benefit from a deep cleaning. Although I didn't gamble, the hotel hosts a nice casino floor and several other amenities like a bowling alley, a large pool, an arcade, a sensory rooms, an escape room and a host of restaurants that range from Jamba Juice, coffee or burgers to a fancy steakhouse. I had dinner at Una Mas because they specialized in Mexican food. Overall the food and drinks were okay. The highlight of my stay was the Grand Sierra Spa! Although their steam room wasn't available, I was able to take advantage of their sauna, coed spa room and a massage. The ambiance was beautifully decorated and they offered complementary snacks and tea as well as one beverage with champagne or a mimosa as an option. I was going to give the hotel 3 stars but the spa pushed it to 4 stars!

I have stayed here, I have eaten here...I have played machines here, but I have never seen a show…read morehere until last Friday. I was extremely impressed with the space in this showroom and I thought the drink prices were very fair. We saw the Phil Collin's experience and it was so very good! The lights and sound were top notch. I will definitely see another show in this room.

Ben Nemzer was amazing at Mad Hatter. Great show and he was so funny! I loved it.read more

I have never been in a room at the Eldorado but I can certainly talk about the casino, eats, and…read morecondition of the place. Over 50 years ago the Eldorado opened. There was no "Row" and there was a whole lot more coemption back then. Harrah's, Harolds Club, Mapes, Silver Spur and others. There was a grocery store where the Silver Legacy now sits, and the Eldorado was a standalone offering. Given its age and how many casinos have come and gone since they opened, the property is well maintained and seems to keep with the times. The buffet was the last one in downtown with high-quality food (sad loss). What remains of the food choices is solid including the amazing coffee and freshest pastry shop, they are worthy competitors for the area. The Row concept has really kept the Eldorado a viable choice for visitors because they essentially get 3 very different casinos for the price of 1 under one continuous roof, all with free parking. Don't forget the many downtown events that they sponsor or are very involved with. The 44th Great Italian Festival is coming up October 10 & 11th in 2026. It is typically the 2nd weekend in October annually.

Hi I want to complement the potato salad. It was very delicious we enjoyed it and we even order it…read moreto go. Thank you I will tell everyone

Bonaza Casino has the best people working for them. One…read moreworker I think is great is Dave H. He works in maintenance. He will stop what he is doing and answer any questions, he is very kind and considerate. I love to see him every time I go to Bonaza. Thank you Dave H. For taking the time to get to know me.

Room was comped since I'm a Caesars Reward member, the room was on the 8th floor facing the pool…read moreon the 4th floor. Elevators worked great. No issues or delay which was great. Room was okay since they gave us two twin beds instead of a queen or king. Room was clean, had a fridge and ac/heater worked well (can only go up to 80 Fahrenheit) We did the self check in on the computer screen and did have a silver legacy employee offer us pretzels and water to take to our room. Overall, great weekend experience and would stay here again in the future

Pretty bad I'm not impressed…read more The van service from the airport was great. The guy was waiting for me Front desk check me in pretty fast five stars for that Downhill from there The lobby was dated, looked and smelled like it had been smoked in for the past 60 years It is old , dated , stinky , smelly it was rancid, you might as well lick an ashtray and get it over with. I'd feel less creeped out if I rolled naked on the floor of an airport bathroom. The Wi-Fi worked it didn't and it worked and then it didn't It works for a minute and then it doesn't work after we login over and over and over and over If you want to watch Netflix or getting any work done in your room, good luck there You'll just wind up using your cell data to get anything done Their Wi-Fi is absolutely positively f-ing worthless. My nose is slamming shut in this room from the musty air, supposedly cigarette smoke free I'm not moving out immediately because my company put me up here That's the only reason I haven't left.

I haven't been to the Nugget in years, frankly it was a hole and mostly still is…read more We had concert tickets for the outdoor venue. We heard it was redone and better. The casino is still so smokey. They either need better ventilation or prohibit smoking completely. The patrons at the Horseshoe Bar were obviously overserved. Screaming drunks, stumbling people. Honestly, where is security? Our room was on the 19th floor. It was a corner room and actually quite nice (until it wasn't) the king bed was comfy, there was a chaise lounge and 2 chairs. We overlooked a train yard and metal recycling plant. If you looked up, instead of down, the view was quite nice. Then, it happened. Hot water was running brown in both sinks and the shower. I called the desk, they said let it run. We did. Still brown. The white wash cloths were discolored. She said the cold water is okay to drink. Ummm, no. I asked for bottled water to be sent up. At midnight, when it still hadn't arrived I called the desk. No answer. I affixed a note to the door asking to not knock, just leave the water, which they did. The only redeeming quality is Anthony's Chop House. I won't ever stay again.

Bed bugs, two room moves, and absolutely no mitigation plan!!!…read more I have never written a public review before, despite plenty of less than perfect experiences. I worked in the service industry for years and generally believe businesses deserve the opportunity to make things right. The Nugget had that opportunity and chose not to.. During our stay for Hot August Nights, we discovered bed bugs in room 1638. Security responded promptly, confirmed the issue, documented it, and moved us to room 2838. That replacement room had a long standing AC leak, saturated carpet, peeling wallpaper, and visible growth behind the wall covering. Engineering inspected it the next morning and told us we absolutely could not remain there. We were moved again, to room 1242. The frontline employees were kind, responsive, and genuinely helpful. Management was the problem. We repeatedly asked what the hotel could do to prevent us from carrying bed bugs into the next rooms or home with us. There was no laundry service, no heat treatment option, no containment procedure offered, and no written policy or protocol available when requested. We were allowed to move the same luggage and belongings from 1638 to 2838 and then to 1242 with no mitigation whatsoever. If we had picked up hitchhikers in the original room, we could easily have carried them through multiple hotel rooms and eventually home. We are now home and spending our own time laundering and heat treating our belongings because the property offered no assistance with this before our departure. Manager on Duty Cole Hughes was particularly disappointing. After initially avoiding speaking with us directly, he ultimately offered no meaningful assistance and told us, in substance, that once we left the property the problem would be ours. He then directed us back to Security, whose staff had already done far more to help us than management had. We requested management follow up in writing while we were still on property. No response. We requested information about what to do if we brought bed bugs home. No answer. We were told Risk Management would contact us in 7 to 15 business days. Before departure, I ultimately obtained the Risk Management phone number from Security myself. I called after returning home and left a message. This is what bothers me most: the Nugget responded to the rooms, but not to the guests. Moving us was necessary. It was not a complete response to a bed bug exposure. If this is what corporate ownership has turned guest service into, relocate, document, pass the customer to Risk Management, and wait for them to leave, it is incredibly disappointing. I am writing this because future guests should know: if you encounter bed bugs here, based on our experience, do not assume the property has a meaningful procedure in place to help prevent you from carrying them elsewhere or taking them home. Security and Engineering deserve credit. Management absolutely does not.

This casino is one of the few original Casinos left in Reno. The Cafe has a variety of low cost…read moremeals. This is a great place for local.

This review is for the Casino Grill downstairs (not the upstairs restaurant). This small grill spot…read moreis awesome every damn time! It never disappoints sober or otherwise. Freshly made food and it's fun to watch it be prepared. It's usually pretty quick and even during a rush it is a reasonable wait. Hits the spot and you can't beat the pricing. Free condiments including ranch is a huge plus! I recommend the breakfast egg neva muffin every time with their salt and pepper fries. Onion rings are bomb too. Corn dogs bomb. Chili cheese dog bomb.

Cool locals spot. The employees are nice. Machine selection is very good. A decent spot to unwind.read more

Worst buffet I've ever had. Line slow, cashier had to push multiple buttons for one transaction…read more The turkey is so peppered its spicy. The prime rib, raw, not properly cooked. Iceberg salad mix, boo. Taquitos are soft with bean in them. Expendable overly spiced. The church's dry, not tender or chewy. Absolutely terrible.

Stopped by to grab some pizza from Primo and decided to try out this new game while we were here…read more We happened to be in the area where Monique was working, and she was friendly, fast, and efficient! She genuinely seemed to enjoy her job, which is always refreshing to see these days--especially from young adults. Her positive attitude definitely made the experience more enjoyable! Before leaving, we of course had to say hello to Duc! He's definitely a staple here at Western Village and, hands down, one of the best bartenders ever! Always great seeing a familiar face and someone who consistently provides great service. Pizza, a little gaming, and friendly service--overall, a nice stop at Western Village!

Quality/Quantity - We have only really come here for their Steak House; see other reviews…read more Well, we came today because there was NO traffic. We got here 30 minutes early and the restaurant said they could NOT seat us early and 50% of our group had to be here. So I went to the penny slots to kill time. A hard working waitress was delivering drinks to all the people around me, so I tried to order one but she said she had to move to another section?!?! After she was done with delivering her drinks she made a special trip back to see what I wanted and got it for me immediately. THANK YOU. Ambiance - We are already Peppermill loyalty members (20% off for locals, but NOT here). So my wife went to get her player's card while I gave my machine some $$. 145 rooms & suites with kitchenettes. The inn is across the parking lot from the casino. Plenty of parking, but we almost always end up in the rear of the parking lot. Gift shop, EV charges, etc. 4 Restaurants - The Steak House, Pancho & Willie's (Mexican), Primo, (Italian, pizza), Cafe Belline, and of course, bars and lounges. Service - Good. Price - Generous tip. Plus I only lost $5 playing the penny slots until our dinner reservations were due. I guess it's inexpensive compared to if I had to buy another glass of wine in the Steak House. :) Owner Comment - Congrats on all your success for over 40+ years. 1983 - Peppermill acquired.