My first negative review, especially when it comes to restaurants. Having grown up in a family-owned restaurant, I truly understand how hard the business can be, especially on holidays. But our experience here on Mother's Day was so disorganized and off-putting, it completely ruined what should have been a nice evening out with friends.
We had a reservation for 4 people at 5 PM and arrived 15-20 minutes early to check in with the hostess. We were told to return at 5, which we did, only to be informed that all reservations had been moved to a general waitlist. No explanation--just "go find a seat at the bar, and we'll text you in 30 minutes." This would've been easier to accept if we hadn't noticed multiple empty tables both inside and outside.
We sat at the bar where the guys ordered beers and the ladies ordered mixed drinks. The mixed drinks were incredibly weak--one "crush" tasted like faintly flavored water and had to be re-made. Meanwhile, tables sat dirty and untouched for 15+ minutes, with used napkins, plates, glasses, crumbs, and even an uncleaned baby chair, food was shaken out onto the floor and given to another family without being wiped down. It was genuinely unsanitary.
After 30 minutes with no text message, I returned to the hostess stand, only to watch a party of 4 (with a reservation like ours) be seated immediately. When I asked, the hostess told me they'd just reopened seating--yet we were never contacted as promised.
When we were finally seated, we were placed right next to a trash can--despite the restaurant still being visibly empty. We asked to move, but the new table was also dirty with visible water ring marks. The one bright spot: our waitress was friendly and efficient.
The food, however, didn't redeem the experience. I ordered a smash burger but was told they were out of buns. Not a problem--I was fine with no bun. But what I got was two burned, bitter-tasting patties, shrunken and charred beyond recognition. The pickles were, sadly, the highlight of my plate. The rest of the table's meals were passable--mac and cheese with pulled pork, chicken risotto, and fish & chips--but nothing to rave about.
To top it off, as we were leaving, I saw another table being served a smash burger with a bun--the very item I was told they were out of.
This meal was so comically bad that we ended up laughing about it on the way home, just to make the best of it. But honestly, between the poor communication, sanitation issues, and inedible food, I won't be back--and I wouldn't recommend this place to others either. read more