We wanted to write this review regarding GraEagle Construction after they finished all the repairs in our home from water pipes that broke under the floors and walls. First they did a fantastic job with all their vendors from American Leak Detection, On The Spot Cleaning, with their carpet, tile and marble, repair. Also Las Vegas Flooring to replace tile. We were contacted regarding each vendor on when they would arrive. Ben Warnstedt the Project manager was very caring to all our concerns. The vendors who came out one after another to do all the repair work from dry wall repairs to replacing the tile in kitchen and cleaning all the carpets from water damage were fantastic. And On The Spot Cleaning did a fantastic job rebuffing, re-polishing and re-staining all the slab marble in our main entryway. It all looks like brand new and cleaning all the carpets. As for us, my sister and I speak highly of GraEagle Construction and their fantastic group of vendors. All the guys are so kind and caring about pleasing us. We highly recommend them. read more

GraEagle Construction - Finished Marble Entryway - Damage Restoration Near Me - Las Vegas, Nevada

I had some water damage upstairs so my insurance sent out a representative from GraEagle Construction to access the damage. I was so impressed with their representative in how knowledgeable and professional he was, that I contracted with them the next day. The job took about four days. Each day the workers showed up on time, were very productive and respectful, and put in a full day. When the job was completed I could not tell that there had been any water damage anywhere. They had matched up paint colors and textures perfectly. If I ever have any problems like this again, I won't hesitate to call them again. Thank you GraEagle. read more

I had a pipe burst, and my insurance company recommended GRA Eagle Construction. after hiring them, they lied to me multiple times, tried to pad the bill, and just ignored me and my repairs. I fired them after dealing with them for 6 months, with no repairs getting started let alone completed. read more

The folks at GraEagle did a top notch job on our condo. Jesse was our project point person, and he was very responsive and always made us feel like our project was the only project he was working on, even though he manages many projects at a time. I couldn't be happier with how it all turned out. I would highly recommend GraEagle!! read more

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We had a ceiling leak develop in a 18 ft high ceiling in the living room. My insurance company recommended GraEagle and they were fantastic! ServiceMaster had responded initially to clean up the mess and dry out the ceiling, walls and floor. Jerry, the GraEagle Project Manager/Estimator showed up exactly as scheduled when the ServiceMaster folks were done and explained the entire process and completed his detailed estimate. The overall cost came out as less than my deductible and it took over a week for the air conditioning people to install the new drip pan; along with a family emergency, which delayed a start date for the job. When I got back I called to schedule a start date, and, lol and behold; the morning they were supposed to start, a leak developed from another source (rusted pipe) at another location in the living room. I called Jerry to explain the problem and he and Dave (Superintendent) came by. They put me in contact with a plumber and showed me how to minimize the problem in the meantime. They then amended the estimate (very, very reasonable since it was the same room so not a whole lot of additional painting required) and they were able to start a couple of days later. Drywall, texture, and painting done flawlessly! Clean-up was spotless. And the craftsmen were polite, personable, and more than willing to help replace furniture etc. I would highly recommend GraEagle for any home repairs or remodeling--I'm keeping them in my contact list! read more

Vincent and the crew were outstanding. Vincent went the extra mile to communicate extensively throughout the entire process. They did exceptional work, were always on time and kept the area clean. Vincent runs a tight ship and the workmanship reflects his attention to detail. I would definitely recommend the company. read more

I almost never write positive reviews, because usually the business doesn't deserve one in my experience. This time I was really pleasantly surprised with GraEagle. When I needed to have work done to a home I just purchased, I contacted an old friend who knows more about the field than I do. She recommended the GraEagle Construction. Jerry Stewart was very friendly and professional and quickly got back to me for any of my questions. The foreman on my projects was Jesse and he was great! He was very friendly and professional as well. He had my best interests in mind while I was having windows installed and I learned alot from talking to him about my home. Thank you also to Jesse's crew and the ladies in the office! I will definitely contact GraEagle again in the future. read more

After a water heater burst, this company was recommended through my insurance company. Superintendent John is fantastic. He's on the ball, reliable and very eager to handle things appropriately and with higher customer satisfaction. I've had issues with my flooring guys and he's been the guy to handle everything. I'd totally recommend this company for reconstruction and renovating needs based on John's professionalism and the work that was done. Very happy customer. read more

GraEagle just finished work from water damage. I could not be happier! They were very responsive, kept in constant communication and finished the job timely. The guys are so pleasant as well. Highly recommend! read more

We hired GraEagle to switch out our sliding glass door in our kitchen with french doors. We couldn't have been happier with the finished product and the workers that did the job. We were kept in the loop every step of the way, and somebody was always available to answer any questions we had. GraEagle did the entire job from start to finish, including matching the indoor paint and the outdoor stucco after the door was installed. We did not have to hire any subcontractors to get the job completed. GraEagle handled the whole job from start to finish in a timely and professional manner. I wouldn't hesitate to hire GraEagle or recommend them to any of my friends for any future home improvement needs. read more

Jessy and his team did a FANTASTIC job restoring our house after a nasty fire. The communication was great. Every step of the way we were informed and cared for. I would recommend GraEagle any day. Thanks guys. You ROCK! read more

If you want a company to give you a quote in a timely manner Then this company is NOT for you. If you want a company that won't call you back. Then this is the company for you. If you want a company that takes more than two weeks to give a simple estimate Then this is a company for you ... Overall this company fails to respond and fails to follow up. No way would I use them for any size project... read more

I have been using GraEagle over the years through my insurance company and have always been happy with them. They have done several different repairs on multiple properties. Any issues that developed after the work, they came back and took care of it with no questions asked. In Las Vegas, that is not common. I highly recommend them. read more

I had water damage in my 2 bedroom condo and my insurance company had assigned GraEagle construction to handle the restoration work. My representative was Jason H. and he made the entire process extremely easy. He was very professional, friendly and kept in touch with updates during the entire restoration. The finished project looked amazing and as if there was never any water damage. I really appreciated the outstanding customer service, hard work and attention to detail from Jason and his team. This company is the best! 5 big stars. read more

When our house was flooded, USAA set us up with GraEagle construction. GraEagle promptly responded and were at our house the next day to provide us with estimations and quotes. The mitigation team they recommended also responded very quickly l, and the flooring company they hired did a wonderful job. Our house is beautiful again and it's all thanks to GraEagle and their wonderful team. read more

Ryan came out to gather information so he could provide us with an estimate on our water damage. All went well and when he left he said he would send us the estimate either later that same day or next day at the latest. By the third day we had heard nothing so we called the office. They said they would get in touch with Ryan and get right back to us. Nothing. Over the next few days, calls to the office and to Ryan's cell phone produced no response. Nothing. Totally rude if nothing else. read more

We did not select GraEagle, but they were selected by an insurance company to do mold remediation and repair. They never completed the job because Ryan their estimator was shorting us on the amount of money the insurance company allowed to finish the job. They tried to shake us down for an additional $2700 out of our pocket plus the insurance money. In Total they wanted to charge us $7900+ just for the shower. When I put everything on a spreadsheet, using their estimate and the amount approved by the insurance company along with their subcontractors(because they are not able to perform tile work) estimate the job could had been completed with $704 left over in the claim. When confronted with the figures, Ryan stated numbers had changed, but according to the insurance company they had not. He was more concerned that the insurance company was talking to me than addressing the numbers I put forth in front of him. They are crooks and I would run as far and as fast away from them. Too many other options out there. Best of luck, but stay away from these guys. This is how they left it. read more

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Very reliable and professional, always does a great job and I will keep using them again. Ryan did a great job.

I've dealt with this company several times. They're always treated me fine and have done good work. I have no complaints.

Bad experience with this company... very bad. After a few choice words to them, the completed the work they quoted on the estimate that was approved by my insurance company and myself. Long story short... all of the work quoted and approved was going to be painted over and they would have laughed all they way to the bank. If you use them, make sure you are there for the job from start to finish and know every detail of what they are supposed to be doing. I am glad that I took the day off- otherwise I would have had painted over water damage. read more

Very professional and meticulous workmanship. I had a sliding glass door replaced with french doors. You can't tell that those aren't the original doors! Inside and out, the stucco, the trim, the paint, everything looks like it was always that way. Would highly recommend. read more

Toilet overflowed March 20, 2019. They came out right away to set up fans. Corey Torres was awesome, he explained the whole process to us. We signed all documents online for work to begin. 1 week went by without hearing from them. I called them to find out what was taking so long. They sent supervisor out to look at everything that needed to be repaired. Set date for everything to be done April 15-17, 2019. April 15 worker came to start drywall but no one came for flooring. I called to inquire about flooring. They sent THE Flooring Center the next day. He came with swatches & only had 2 in stock. If I ordered anything other than those 2 I would have to wait. As I'm looking at the swatches he's inquiring how my floors were damaged . And then wanted to know if I needed anyone to fix my toilet . Your here for flooring not repairing toilets.The flooring I chose wouldn't be in until April 25, 2019. I set appointment for April 29, 2019. Now I have to take off work AGAIN. Saturday, April 26, 2019 flooring guy leaves voicemail saying he can't get a hold of anyone to confirm my flooring has arrived. So he will call me early Monday, April 29 the SAME day as my appointment (which I took off for work AGAIN). Monday arrives and he calls to tell me the flooring hasn't arrived. I contacted GraEagle to request new flooring company. May 6 Las Vegas Flooring sent representative to my home to measure flooring and also so I could choose my flooring. They ordered flooring and we set appointment for May 28, 2019. Once it was completed I went upstairs to check their work. The flooring was installed and they did a PHENOMENAL job!!!! With 1 exception my toilet was taken out of the floor & put in my bathtub & they told me I would have to get someone else to put it back. I called GraEagle they said they would have a plumber come. The next day a plumber showed up to my home while I was at work. No one called to tell me a date or time the plumber would be arriving. I called GraEagle AGAIN and they said they would have plumber come back the next day. May 30, 2019 my toilet was reinstalled & repaired. This whole ordeal began 2 months ago. I don't have the words to adequately express my displeasure without using expletives. If I didn't cuss I would after this experience. All I can say is you can't make this shit up. Communication throughout this process was lacking to say the least. No more GraEagle for me I've had my fill for a LIFETIME read more

GraEagle Construction - Toilet removed & put in my tub - Damage Restoration Near Me - Las Vegas, Nevada

Graeagle did a wonderful job repairing my house. They use excellent sub-contractors that do excellent work. The foreman was very responsive to ideas or issues as they came up and we are very happy. The company also has excellent in house craftsmen that know how to do everything. If we wanted to change a closet...no problem. Different lighting...not an issue. Very glad we chose Graeagle to do the job. read more

I selected GraEagle as a one stop shop that could handle the needs to repair water damage in my 82-year-old mother's kitchen. GraEagle did everything from start to finish even when we had a hiccup, they resolved it with professionalism and proficiency even to go beyond the call of duty. Clients often look only at an contractors rating but it's better to research to see how well a contractor performs when things don't go right. GraEagle stands by their workmanship and gives their customers the best customer satisfaction they deserve. GraEagle was exceptional and gave my mom a beautiful restored kitchen that exceeded our expectation. I see why USAA trusts and refers their customers to this awesome contracting company. I want to give a special thank you to the subcontractor, Timothy, for doing a wonderful job overseeing this entire project. I definitely recommend this company for USAA claims customers . read more

GraEagle was one of the companies my insurance company recommended to repair water damage in my home from a water heater leak. The damage was pretty extensive, and required drywall replacement in the garage, water heater enclosure, pantry, laundry room, bedroom, and bedroom closet. The toe kick and shims under my kitchen cabinets had to be replaced, along with door trim in the garage, pantry, and bedroom. The carpeting in the bedroom also had to be replaced. The estimator, Ryan Inman, and the superintendent of the job, Timothy Wilson, were both great to deal with... walking me through everything, answering questions, making sure nothing was missed, and that everything was done to my satisfaction. The drywall and paint crew were awesome; kudos especially to Victor and Abraham. The drywall work was seemless, and the affected walls were completely repainted wall-to-wall and floor-to ceiling. The cabinet and countertop guys were also thorough and did good work. The plumbers had to pull my new water heater out onto a temp stand while the enclosure was reconstructed, and had to take the sink out of the laundry room, and replace it once the work was done in there. They did an excellent job with everything. The company sub-contracted for the carpet replacement was decent as well, except they forgot to install the floor guide for the closet doors; someone had to come out later to pull up part of the carpet and install the guide, and then the carpet company had to return to re-attach the carpet. I think that was about the only hiccup in the repair/reconstruction process, and that wasn't really the fault of GraEagle. GraEagle worked well with my insurance company; the estimates, approval for work, and billing were pretty much completed without my involvement except for signatures here and there. Overall, GraEagle did a fantastic job on the repair to my home. It would have been a much more stressful situation if I'd had to deal with a less responsive, lower quality company. I'll defintely use them again, if needed, and recommend them highly. read more

I've used Graeagle Construction for a master bath remodel and a kitchen remodel. They have been fantastic! The superintendents on both jobs explained the process, including possible delays that sometimes come up, and kept me up to date on the status along the way. Thanks to the Graeagle team for making my visions a reality! read more

This company is being ran by a Jerry apparently and is very unresponsive. We asked for an estimate after already having them do work in the past that wasn't even up to par in certain places. Never the less we requested a bid on the 8th. They didn't send one of their four estimators out until the 11th. He apparently notified the owner of the company (Jerry) and at that point the owner Jerry never contacted us back regarding the estimate requested. If you need any type of LARGE , or EXPENSIVE work done. Make sure to steer clear. He took blame for not getting back to us in over a week and then said we are going to decline to do any business. Never the less there was never an estimate given after 8 whole days of waiting. If you do deal with this company I hope they don't drop the ball on you. read more

GraEagle always did great work doing ADA home adaptions throughout the valley. When I worked for a local nonprofit, we contracted with them to do various modifications that allowed individuals with disabilities and/or mobility limitations to remain in their homes. The GraEagle team was always reliable and professional, and did top notch work! read more

Being in Property Management, we could use companies like this but...after requesting an estimate and 30 days later being told by John, the Estimator, that these jobs get bumped for insurance jobs, i.e. "jobs that pay", is what I was told exactly, I would not refer this company to anyone. For 30 days we were told that the estimate would be to us tomorrow, tomorrow, then call next week, we'll have it Friday. No estimate. When I called to speak to the Estimator to see when we might expect it, I was told there is no estimate, they had not even gone out to the property. When asked why we were not even given a courtesy call to say they were "too busy doing jobs that pay", no response. So, what Scott F. said in his review, very accurate. Don't waste your time because they're too busy. read more

I had water damage in my home from my hot water heater leaking. Jerry is extremely friendly, reliable and professional. Scheduling an estimate was quick and easy. All my questions were answered and I knew what to expect from the get go. The work done was first rate. My experience with GraEagle was fantastic and I highly recommend using them. read more

Friendly, personalized and impeccable customer service. Quality materials and right on time with meeting deadlines.