Recently we had a water damage emergency inside our home. Experiencing this emergency was a shock…read moreto the system. I immediately panicked at the thought of my property destroyed. The technicians that showed up were timely. Man was it good to see them. They got to it, removing the sitting water and repairing the damaged walls and flooring.   The drying took a few days with fans and blowers going loud. But after a couple of days, the fans were gone, and my home got fully restored.   I'm impressed with their attention to detail and the finer things to make sure my home was (entirely) restored.   I strongly recommend this water damage company in Las Vegas. They took excellent care of my home and my valuables.

This afternoon we had a water damage emergency in our Airbnb rental in Las Vegas. The owner said…read morehe'd have a Restoration company come over. Less than 1 hour later Superbest showed up to handle all the repairs, which they did with expert skills. They were fast, professional with go getter attitudes. The crew that helped us, Dustin, Ryan and Peter made the emergency much easier to deal with. Being that none of us had ever needed or dealt with a damage restoration company, it was all new to us. If I lived in Las Vegas and needed a professional water damage restoration company to fix my home, I would definitely use SuperBest Water Damage & Flood Repair.

I called this particular Servpro office after an awful experience with Stanley Steemer - and some…read moreindependents - (where they low-balled me over the phone - just to get the ''cleaning-tech'' in the door. When I told him of the service & price I was quoted over the phone, he blew it off by saying: ''those office people don't know what they're talking about''. He then proceeded to offer to clean 1/3 of my home for 2 1/2 times the price quoted - I told him to leave). This Servpro tech stuck to the price quoted over the phone and did a good job. I'm deducting a star because when I asked him to put down corner guards he came up with a ridiculous excuse, saying: ''... the companies out of them [actually suggested that employees steal them] and replacements hadn't yet arrived from corperate (they can be had at Home Depot or Lowe's for a couple of bucks)

My home and I have been saved by ROBERT, EDWARDO, WILLIAM, JADEN, and CHRIS from Servpro!! I have…read morehad a terrible plumbing leak that caused major damage and mold growth in the ceiling and walls before being discovered! They are taking care of this problem as quickly and safely as possible! I am very grateful for this group of professionals!!

When your home floods, it's hard to describe the chaos and stress that follows. Your home is your…read moresanctuary, and seeing it damaged is overwhelming. With so many restoration companies to choose from, we couldn't be happier that we found Vic Restoration. We actually hired another company first, but after switching to Vic Restoration, the difference was night and day. I don't remember being ever this stressed and once they came, I felt a sense of relief. All the right, appropriate gear! Clean and functional tools. Thorough explanation all with kindness! I can't say enough about how professional Vic and his crew were. It's a family-owned business, and Brandon, our project manager, was exceptional. He was always prompt in responding, proactive every step of the way, courteous, knowledgeable, and, most importantly, genuinely cared. That level of honesty and customer service is hard to find. If you're looking for a trustworthy company that will give you peace of mind during a stressful time, I wholeheartedly recommend Vic Restoration. Vic, Brandon, and the entire team exceeded our expectations, and we're incredibly grateful they came to our rescue.

Brandon & Victor were amazing and helped me promptly knowing that I was worried about the mold I…read morefound on my ceiling. They came out quickly and gave me an extremely fair estimate and fixed the problem right away. They were amazing, professional and did the job neatly. I would highly recommend them for any future work!

I love love love unique restoration! The whole crew that worked at my home were simply just…read moreamazing ! From office communication to everyone that did actual work at house we were just super impressed and happy ! Thank you guys , we love how our house turned out . Thank you for fast but also detailed work and for treating our home with such respect and care , I feel that's so rare nowadays. We definitely recommend them and will be a forever customer. Thank you again

Unique Restoration performed a reconstruction of the ceiling in our family room and also did…read morewall/flooring repairs in our master bedroom for damage from a water leak in our shower. The process with the insurance company and with another construction company had been arduous and left us very dissatisfied. When we were assigned Unique's services by the insurance company it was a breath of fresh air. They were very responsive and professional during the entire process. Their crews did an outstanding job with timely work that was beyond our expectations. They were friendly and very respectful of our environment and addressed all of our concerns. The administrative office team and the project manager also provided excellent service. If I ever need any work done in my house in the future, I would call them immediately. They are dependable and know what they are doing. Carolyn F

There was a water leak from our kitchen that damaged our laminate flooring and soaked under the…read moresink . Our insurance would cover the laminate flooring and the drying of the cabinetries. I asked for a recommendation to fix the water damage for the cabinets and my adjuster recommended DryZone and a few other companies. I chose DryZone! Ed Garza called me within a few minutes after I spoke with the adjuster. He suggested that the water damage should be dried right away so it doesn't create mold. He came by within the next hour and set up his equipments. He explained to me how each equipment works and other options I can take to prevent/fix molding issues. He was sincere when I told him I was concern about my kids and having possible molding under the sink. He helped me find alternatives to fix the molding issue without spending too much. Not only did Ed help me with the water issue we had at home, he also took time to explain to me about an AC issue at my Aunt's house that needs to be fixed. I showed him a few pictures of the ac vent that was leaking and Ed actually took time to show me what COULD be causing it and what may need to be done to dry it. Talking to Ed about the water damage and everything else was a stress reliever for me. He was kind, sincere, honest, a wonderful listener, and overall a great person. By far, he is one of the most genuine person I've ever met. I can honestly say, he has helped me with more than just the water damage.

As a Realtor, I have called on Dryzone numerous times to do restoration work for my clients. This…read morelast time was for our own home which was flooded when our water heater burst. Water was everywhere and leeched into the walls and floors...a mess! The scariest part is the damage you can't see behind walls and under floors. Left untreated, it can turn into a mold situation that will cost even more to fix. Homeowners, this is something you MUST disclose to the buyer when you sell, so it's better to get it fixed right than face a potential problem later down the road. Note: If your water heater hasn't gone yet and it's been 10 years, replace it! Ed came out and was very thorough and polite. He is a pleasure to work with and always made sure everything was done right and cleaned up by the end of the day. Industrial dryers and heaters were brought in and it took 3 days to get the moisture dried out, drywall and flooring pulled up, but it was a well-orchestrated mess. Even our insurance adjuster was impressed by the quality of work they did. Most times, restoration companies do more than what is needed to fleece the insurance company for more money. Our adjuster said Dryzone did exactly what was necessary and they did a good job of drying everything out completely and also came back to meet with the adjuster in case they had questions. Now THAT is service! This is a stand up A+ company that I will recommend over and over.

Theses guys are a heaven sent. I had a property that had a major water leak from the upstairs…read morebathroom which left major water damage and mold. Spencer and his team quickly mitigated the issue, handled my difficult tenant with grace, helped me with the insurance (since I had no idea what I was doing), and did the work properly. Insurance was all taken care of and they made the home safe. They had great communication the whole time and explained everything in detail so I could be in the loop. Thank you for providing peace during this difficult time!

Wow! These guys really came thru in one of my worst days. I came home after a long day at work to…read morefind my house flooded on 2 floors. Never having experienced this before, I was A LITTLE freaked out *twitch* and panicked! Lol. I called my property manager who created a work ticket with 911 Restoration. As they clicked send, I was getting a phone call. I was so stressed out it didnt occur to me that might be them. I ignored the call. They called back again and again until I answered! When I told them what was happening they said "We will be there in 30mins." And sure enough, the cavalry arrived in full force 30mins later. From that moment until 6 days later every single day at 830am the wonderful men at 911 Restoration showed up on time, happy to help, worked quickly and always kept me in the loop on what was next. I have to say these guys really made me feel so much more comfortable about an ugly situation. I'm sorry to have met them under the circumstances, and hope I never see them again for that reason! Lol but they really were amazing. Thanks guys!

I had an emergency water damage situation where my water heater burst and flooded my whole house…read more I contacted Dryfast las vegas and they were at my house really fast and got the job done. My house was dry in no time. Fast and friendly service and their technicians are very efficient. I would definitely recommend them. In a water damage situation things can get confusing very fast. In so glad that Mike was so helpful with everything.

I could not be happier with DryFast. Our toilet flooded upstairs and came through the kitchen…read moreceiling, causing extensive damage. They were fast, professional, and worked with the insurance company. Mike and Miguel are fantastic at communicating each step of the way and everyone that works with them were professional, respectful, and pleasant to have around. DryFast made what could have been a nightmare into a positive experience all around. I definitely recommend their services and will always call them in the future if I need work done. We were lucky to have them in our corner.

I strongly caution anyone considering 702 Resto Guys. My experience was not only disappointing, but…read moredeeply concerning and emotionally distressing for my family. This company was recommended to us by Legacy Plumbing, but the experience started off poorly from the beginning. In prior situations, restoration companies have arrived within an hour due to the urgency of water damage. In this case, it took approximately 30 hours for 702 Resto Guys to come out. If I had not been persistent and adamant about needing someone sooner, it would have been closer to 48 hours because the technician was reportedly out of town. Given the urgency of water mitigation, that delay was unacceptable, and in my opinion, they should not have been recommended in the first place. From the beginning, I clearly stated multiple times that I believed the issue was a pinhole leak based on prior experience with plumbing issues in my home. Instead of properly investigating, I was told the damage was coming from a flooded bathroom and warned about potential mold and extensive structural damage. I felt pressured and alarmed into approving major demolition under the belief that my bathroom and ceiling would require full restoration. They proceeded to remove far more drywall than necessary -- approximately three to four feet more than needed -- claiming it was wet. The demolition was extremely messy. Cuts were uneven and unprofessional, and they did not properly seal off the work area. Even when drying equipment and an air scrubber were placed, the area was not properly contained. That lack of containment during demolition and drying is not only unprofessional -- it raises safety concerns. After tearing everything apart, they then admitted it was not a bathroom issue at all. It was simply a pinhole leak -- exactly what I had said from the start. By that point, significant and unnecessary damage had already been done. During a conversation with the owner, Kevin, he stated that he could "make it look like" the damage came from the bathroom. That comment made me extremely uncomfortable, as it implied misrepresenting the source of damage to my insurance company. I had no interest in anything dishonest. I simply wanted accountability and for the company to take responsibility for the unnecessary demolition and damage caused. I requested photos of the alleged damage and moisture findings, but they have refused to provide them. However, I do have security camera footage from inside my home that captured the verbal conversation. Additionally, during demolition, they lost the sensors to my alarm system while tearing down the door framework -- creating yet another unexpected and costly repair. Kevin later stated that he would have the damage fixed and make things right. He told me he would put the agreement in writing via email so we could resolve the issue and move forward. He never followed through. I obtained a quote to repair the additional damage, and it will cost thousands. Despite his assurances, he has not come through with what he promised to help alleviate and fix the problem. I have also heard concerning information suggesting that positive reviews may be incentivized. While I cannot personally verify that, it raises additional concerns for me about the reliability of the company's online ratings. Because I was initially told this was extensive bathroom damage, I agreed to move forward assuming I would need to file an insurance claim and pay my $2,000 deductible. I am now left with additional damage, higher repair costs, and unnecessary stress -- all from what turned out to be a simple pinhole leak. This entire situation has caused significant anxiety and stress for my family. What should have been a straightforward repair turned into an overwhelming and traumatic experience. Homeowners rely on restoration companies for honesty, professionalism, and accurate assessments during stressful situations. Unfortunately, that was not my experience here. I cannot recommend this company.

Absolutely terrible work. They caused more damage than the damage they were meant to repair.read more