My bathroom sink at work was accidently left on by a little girl and it had to be running for at…read moreleast 25-30 minutes. Found 702 Resto Guys on Yelp. Robert answered the phone right away & unlike the other companies they weren't able to give me a quote right away they would have to send someone out. Robert asked me to send him pictures & was able to quote me in just a few minutes. Him & his team showed up quick as he said he's in the central area. Needless to say his quote was way more reasonable than the others, they came did what I wanted done & also left 2 fans & said he will be back tomorrow to pick it up. Thank You 702 Resto Guys!

I strongly caution anyone considering 702 Resto Guys. My experience was not only disappointing, but…read moredeeply concerning and emotionally distressing for my family. This company was recommended to us by Legacy Plumbing, but the experience started off poorly from the beginning. In prior situations, restoration companies have arrived within an hour due to the urgency of water damage. In this case, it took approximately 30 hours for 702 Resto Guys to come out. If I had not been persistent and adamant about needing someone sooner, it would have been closer to 48 hours because the technician was reportedly out of town. Given the urgency of water mitigation, that delay was unacceptable, and in my opinion, they should not have been recommended in the first place. From the beginning, I clearly stated multiple times that I believed the issue was a pinhole leak based on prior experience with plumbing issues in my home. Instead of properly investigating, I was told the damage was coming from a flooded bathroom and warned about potential mold and extensive structural damage. I felt pressured and alarmed into approving major demolition under the belief that my bathroom and ceiling would require full restoration. They proceeded to remove far more drywall than necessary -- approximately three to four feet more than needed -- claiming it was wet. The demolition was extremely messy. Cuts were uneven and unprofessional, and they did not properly seal off the work area. Even when drying equipment and an air scrubber were placed, the area was not properly contained. That lack of containment during demolition and drying is not only unprofessional -- it raises safety concerns. After tearing everything apart, they then admitted it was not a bathroom issue at all. It was simply a pinhole leak -- exactly what I had said from the start. By that point, significant and unnecessary damage had already been done. During a conversation with the owner, Kevin, he stated that he could "make it look like" the damage came from the bathroom. That comment made me extremely uncomfortable, as it implied misrepresenting the source of damage to my insurance company. I had no interest in anything dishonest. I simply wanted accountability and for the company to take responsibility for the unnecessary demolition and damage caused. I requested photos of the alleged damage and moisture findings, but they have refused to provide them. However, I do have security camera footage from inside my home that captured the verbal conversation. Additionally, during demolition, they lost the sensors to my alarm system while tearing down the door framework -- creating yet another unexpected and costly repair. Kevin later stated that he would have the damage fixed and make things right. He told me he would put the agreement in writing via email so we could resolve the issue and move forward. He never followed through. I obtained a quote to repair the additional damage, and it will cost thousands. Despite his assurances, he has not come through with what he promised to help alleviate and fix the problem. I have also heard concerning information suggesting that positive reviews may be incentivized. While I cannot personally verify that, it raises additional concerns for me about the reliability of the company's online ratings. Because I was initially told this was extensive bathroom damage, I agreed to move forward assuming I would need to file an insurance claim and pay my $2,000 deductible. I am now left with additional damage, higher repair costs, and unnecessary stress -- all from what turned out to be a simple pinhole leak. This entire situation has caused significant anxiety and stress for my family. What should have been a straightforward repair turned into an overwhelming and traumatic experience. Homeowners rely on restoration companies for honesty, professionalism, and accurate assessments during stressful situations. Unfortunately, that was not my experience here. I cannot recommend this company.

Justin REALLY cares about you having a comfortable home and is super knowledgable. He found the…read moreplumbing problem that the plumbing company was not able to find earlier that day and was giving us a terrible smell issue. It wasn't obvious where the smell was coming from (other than a general area), but Justin was able to locate the precise pipe that was corroding and expelling the smell because he went on his back and elbows to put his nose is various places (something that the plumber didn't bother to do). Justin also went beyond the job to help us learn about potential plumbing, flooring, and electrical issues that was present in this home that we just bought. We knew they were on the way to other jobs after ours but they cared enough to bring up problem spots that they saw, although none of those would lead to any job for their company to perform.

We had a refrigerator that leaked and caused water and mold damage to our kitchen. From the first…read morecall to Andrea for an estimate all the way to completion of mold remediation and rebuild, it was a great experience. This family run company knows what they are doing. Mold remediation isn't fun to deal with but Andrea and Justin made our experience less daunting. They were great at answering questions and keeping us informed throughout the process. Our mold testing came back with no levels of concern, which is great! We are so happy to have our kitchen back to normal. We will highly recommend this company.

There was a water leak from our kitchen that damaged our laminate flooring and soaked under the…read moresink . Our insurance would cover the laminate flooring and the drying of the cabinetries. I asked for a recommendation to fix the water damage for the cabinets and my adjuster recommended DryZone and a few other companies. I chose DryZone! Ed Garza called me within a few minutes after I spoke with the adjuster. He suggested that the water damage should be dried right away so it doesn't create mold. He came by within the next hour and set up his equipments. He explained to me how each equipment works and other options I can take to prevent/fix molding issues. He was sincere when I told him I was concern about my kids and having possible molding under the sink. He helped me find alternatives to fix the molding issue without spending too much. Not only did Ed help me with the water issue we had at home, he also took time to explain to me about an AC issue at my Aunt's house that needs to be fixed. I showed him a few pictures of the ac vent that was leaking and Ed actually took time to show me what COULD be causing it and what may need to be done to dry it. Talking to Ed about the water damage and everything else was a stress reliever for me. He was kind, sincere, honest, a wonderful listener, and overall a great person. By far, he is one of the most genuine person I've ever met. I can honestly say, he has helped me with more than just the water damage.

As a Realtor, I have called on Dryzone numerous times to do restoration work for my clients. This…read morelast time was for our own home which was flooded when our water heater burst. Water was everywhere and leeched into the walls and floors...a mess! The scariest part is the damage you can't see behind walls and under floors. Left untreated, it can turn into a mold situation that will cost even more to fix. Homeowners, this is something you MUST disclose to the buyer when you sell, so it's better to get it fixed right than face a potential problem later down the road. Note: If your water heater hasn't gone yet and it's been 10 years, replace it! Ed came out and was very thorough and polite. He is a pleasure to work with and always made sure everything was done right and cleaned up by the end of the day. Industrial dryers and heaters were brought in and it took 3 days to get the moisture dried out, drywall and flooring pulled up, but it was a well-orchestrated mess. Even our insurance adjuster was impressed by the quality of work they did. Most times, restoration companies do more than what is needed to fleece the insurance company for more money. Our adjuster said Dryzone did exactly what was necessary and they did a good job of drying everything out completely and also came back to meet with the adjuster in case they had questions. Now THAT is service! This is a stand up A+ company that I will recommend over and over.

Late last night, I discovered a leak nightmare under my kitchen sink. Rigo arrived promptly after…read moreI made the initial call. He provided an excellent experience. I am very cautious with who enters my home but Rigo was very easygoing, professional, knowledgeable, and knew what he was doing. He took the time to thoroughly assess the situation, explain the entire restoration process, and clearly walk me through what to expect over the next few days. What stood out the most was his outstanding communication. He answered all of my questions with patience and made sure I felt informed and comfortable every step of the way. He also handled the insurance process while he was here, making what could have been a stressful situation so much easier. Digo's professionalism, attention to detail, and customer service are truly top-notch and greatly appreciated. I highly recommend him to anyone in need of restoration services! Rigo is truly an asset to WFM Restoration and I look forward to seeing my project completed smoothly.

Excellent experience with WFM Restoration! From the first phone call to the completion of the job,…read morethe entire process was smooth and professional. Rigo was responsive, honest, and took the time to explain everything throughout the restoration process after our kitchen leak. It's never fun dealing with water damage, but they made the experience as stress-free as possible. I wouldn't hesitate to use them again or recommend them to family and friends.

had a leak from my fridge. Water damage to floor and wall. Ecodry did a great job at removing the…read moredamaged flooring and wall. When the Job was being done, the workers were not disruptive at all and kept the area clean and clear from dust floating anywhere in my home. I was grateful for Chase who thoroughly explained what to expect as I go through process of the fix, and assisted me with the process of filing with my home insurance. Highly recommended.

I would strongly caution anyone considering EcoDry to carefully review their invoice and question…read moreevery charge. In my experience, there appeared to be an effort to "pad" my bill with work that I did not request and did not believe was necessary. What concerned me even more was the amount of labor time I was expected to pay for. After the actual work was essentially completed, the crew took an excessive amount of time cleaning up and then remained sitting in their van outside my home for approximately THREE HOURS. I was then expected to pay for that time as part of the job. I have no problem paying a company fairly for legitimate work performed at my home. What I will not do is pay for unnecessary or unauthorized work, inflated labor time, or hours when workers were simply sitting outside my house. When I disputed the charges, I made it clear that I was willing to pay the correct amount once EcoDry and my insurance company agreed on what was legitimately owed. Instead of resolving the disputed total first, I continued to be pressured to make a payment against an invoice I believed was incorrect. This experience has left me extremely disappointed with EcoDry's billing practices. If you use this company, I strongly recommend documenting when workers arrive and leave, keeping track of exactly what work you authorize, taking photos, and carefully comparing the final invoice with the work that was actually performed. I am happy to pay for work that was actually performed and properly authorized. I should not have to fight to avoid paying for work I did not request or hours that I do not believe were legitimately worked.

First time dealing with a water heater leak that seeped into parts of our walls and floors. Dry…read moretech was assigned to us by our home warranty and we are very thankful they chose a reliable company to complete the mitigation and reconstruction. Doug came to our home and assessed the damage in less than 48 hours and began the drying process. Because insurance was involved, it was the longest part of our process but Vanessa Rodriguez was so kind and helped with any questions I had because this is something I have never dealt with. I was able to call or email and she was always there to answer quickly. Will, he came every day to check on the drying process and also did the deconstruction. He was super polite and also very helpful with any questions I had. After insurance payment rolled through, scheduling for reconstruction happened quickly and was able to finish in 2 days! --although it wasn't the quickest process and frustrating to have multiple problems, I am happy to get our house back together and having nice people to help you is a plus, it literally makes you less aggravated and more patient when you have nice and understanding people on the other side of it. Thanks Dry Tech team.

My home warranty insurance contracts with Dry Tech for dry wall/water damage repairs. I purchased…read moremy home in August of 2021 and in December my water heater started leaking. I was impressed with how responsive and professional Dry Tech remained throughout the whole process. The work done to repair the dry wall to my garage and bathroom is EXCEPTIONAL! They were on top of all paperwork with the insurance company for payment and just overall attentive, thorough and patient throughout this experience. I am a first time home buyer so I was frustrated and concerned knowing I needed these type of repairs so soon. Dry Tech has EXCEEDED my expectations by far! And truly satisfied my needs as a consumer. Thank you Jimmy for the WORLD CLASS service and experience. The only delay was in my insurance company Progressive issuing payment. Dry Tech has been on it out the gate. Again, many thanks for a job WELL DONE! The duo that came out yesterday to finish the job are truly experts in their craft. You wouldn't know I ever had so many holes in the walls. #happycustomer

We had a leak in our kitchen that basically created water damage and unique restoration was…read morereferred to us by our contact who was assisting us with the demolition of the kitchen cabinets due to the water damage. Everyone I worked with from Maria to Paul was very efficient, diligent and super friendly. The work itself took less than 2 days. It was just the annoying waiting game from our home mortgage company going through home insurance and all. If I ever need their services again, I would reach out personally. I highly recommend them!

I love love love unique restoration! The whole crew that worked at my home were simply just…read moreamazing ! From office communication to everyone that did actual work at house we were just super impressed and happy ! Thank you guys , we love how our house turned out . Thank you for fast but also detailed work and for treating our home with such respect and care , I feel that's so rare nowadays. We definitely recommend them and will be a forever customer. Thank you again

One morning I woke up and heard dripping somewhere in the house which I thought was strange. It…read moreturns out that a pressure reducing valve in the Attic burst which flooded the second story bathroom directly beneath it as well as the hallway under that. Both floors affected - in total 2 hallways, 2 closets, and two bathrooms. Immediately after turning off the water, I started looking online for a plumber to fix the leak, and they suggested a different mitigation company which I accepted. They came by, and it turns out tried to scam me massively for insurance, etc. I'm lucky to have caught it before signing anything. After this awful experience, I went back online to find a different mitigation company and found Life Savers. They came by at like 9:00 p.m. took a look and although I was extremely suspicious of anyone I would have spoken to after the first experience, Rudy really helped set my mind at ease and made the process incredibly easy all things considered. They stopped the damage, everything was done incredibly professionally and well within the expectations of my insurance company, and their professionalism and kindness shown through from start to finish of their services. My claims adjuster was extremely impressed not only over how I handled the situation, but how Lifesavers did as well. If I do need to mitigate another disaster Lifesavers will be the first team I call. Excellent service and excellent value. I also appreciate that they recommended a reliable construction company to follow suit. 10/10 across the board. Thanks Life Savers

Rudy, and his team took good care of us. Friendly, helpful, and a pleasure to work with. Really…read moreappreciate their service!