This experience made my week! I needed to have a video that was on a thumb drive converted and put on a dvd....I know it backwards. But Phil was amazing and got it done the same day. But then the unexpected happened. I missed his call to let me know it was ready and when I called him back he was going to hand deliver them to my house since I'm around the corner from his shop and they had just closed. The best service I have experienced in a very long time! If you need any old VHS tapes or videos of any kind converted and saved, you need to call Phil. Thanks again for the help and we will be using your services again. read more

Got Memories - The DVD's Phil made for me and hand delivered to my home! Thanks again Phil! - Digitizing Services Near Me - Phoenix, Arizona

They did a superb job digitizing my husband's family's home movies. Great customer service and super quality. I highly recommend this business! read more

Look no further!!! I decided to choose Got Memories over Legacy Box and Costco due to reviews I've read and watched online. Got Memories demonstrates superior sound quality, phenomenal customer services, and open communication. The process was easy and Phil was excellent to work with. I'll be referring my friends and family to Got Memories! read more

Everything was so simple and easy, I got my 3 VHS tapes finished in 4/5 days when I thought it would take weeks (according to other websites). The good reviews weren't exaggerating, this is a trustworthy and great place. I'm really glad I took the 25 minute drive to it, now I can watch old family footage from decades ago. Thanks Got Memories!! read more

You don't want to go anywhere else for your video transfers! I found Got Memories years ago doing an online search of companies that do video transfers and was happy to learn that they had a local shop around the corner from my office. Anyone who knows me knows that my photos and videos of my children and family are some of my most prized possessions and I couldn't imagine sending them in the mail or using some big corporation, taking the risk that my film could possibly get lost or mishandled. I needed to know that if I was turning my video over to someone I could trust that they would handle it with care and do great quality work. Got Memories met every expectation I had and more... then and now! I recently went back to them with 17 video cassette tapes that I found in storage. The fee per cassette was just a little bit higher than another company I found online, but the reason I chose to go back to Got Memories was first of all - because of my initial great personalized experience and secondly - because the other company that I called was a toll free number, wasn't sure who the random person was on the other end of the phone and they said it would be a few weeks before I was able to get the transfer completed. When I called Got Memories, I spoke to Phil, the owner, who introduced himself and asked me for my info, pulled my account up while I was on the call, asked me some questions and chatted for a while on the call about what I was trying to accomplish and the options I had. When I went to drop off the videos, Phil was friendly, professional and personable, he explained the process and what I should expect, when I should expect them completed, and ended up charging me less than I expected because they found that 5 of the video cassettes that I submitted were actually blank, which tells me they are also an honest and ethical company. Did I mention all of the videos are amazing quality! I wasn't sure what to expect because some of this was stored in the heat and they turned out awesome. I will continue to use Got Memories for my video transfer needs and will definitely refer to everyone I know! read more

I had a lot of Super 8 sound film to convert to digital. When I researched different ways to transfer, I quickly learned that the sound component of my tapes made matters complicated. Many businesses don't accept sound film and those that do use a process that makes voices sound like chipmunks. Then I found Got Memories and Phil Thomas. Phil directed me to clips on his website that explain how he completes the transfer. It became very clear to me that Phil takes great pride in his work and that I could trust him to get the job done right. He made the process for sending my irreplaceable film easy, safe and secure. The end product is better than I hoped or expected. I highly recommend Phil and Got Memories to handle any film transfer project. read more

I live in Michigan and came across a Youtube video for Got Memories? as I searched the web for a video transfer company. I submitted a request for a quote, based on what I thought I might have transferred. I not only received a quick reply with the estimate, but Phil called me that day to discuss what I wanted and took time to listen to my thoughts and questions. My first project was a combination of 32 VHS/cassette/mini discs and I am delighted with the results. I'm glad I finally moved forward with this project that was always on my list of things to do, but never seemed to get done. In addition to a couple of flash drives I requested, I received a Dropbox file that I was able to learn how to download and then uploaded the files into my Google Drive. I've shared viewing privileges with multiple family members around the country, so we can all enjoy these videos on our computers, TVs, phones, etc.. It's so neat to pull up any of the videos from the Google Drive app on my phone whenever I want to smile. I was so happy with the results that I moved forward on 70 reels of 8mm film of which some was close to 70 years old. I just received the Dropbox file and already have it in my Google Drive for the family to view. My brother and I will cherish these films of our youth and our kids are getting a chance to see classic film of their family history, including their great grandparents. I'm pleased I connected with Got Memories? and multiple family members have expressed how happy they are that we have these memories preserved. read more

I was able to take my families old 8mm tapes and Video tapes and have them copied over into DVDs. My family (parents and siblings) were overwhelmed with the images, we were able to view from 35 years ago. It brought tears to their eyes when they were able to see their deceased parents and brother. It was priceless and they did a fabulous job. I am telling everyone of the amazing company and how they have brought old memories back to life. Thank you. GE read more

My mother had literally tons of old reels and slides of video and still footage from our past, and my grandparents past. As a gift, Based in their Yelp reviews, I decided to take all this nonsense to got memories and see what we had. I walked into got memories with Trader Joe's bags full of all old duty "film". after I put the bag down, I spent the next 10 minutes cracking up and making friends with the owner, Phil. Long story short, not only did I have the work back before promised, but exactly as quoted. Last night, we had family over and we uploaded movies and stills from family memories passed super easily off of the cloud and onto my 55" tv Tera of laughter and fondness filled the living room. . Thanks got memories read more

I brought in a 1980's VHS video to be transferred to a file so I can share with my family who lives out of state. I received it in email just a few short hours later! I did not expect that but really appreciated it! I will be bringing more old tapes in soon! :) read more

I brought in 19 vhs and hi 8 tapes to be digitized for my family to a digital usb drive for presents and preservation. I read the reviews online and got memories were coming up top and were located locally near my house. I came in, staff were friendly and knowledgeable, highly recommend, trustworthy and great quality end result! read more

Got Memories - Video tapes transferred to USB drive! - Digitizing Services Near Me - Phoenix, Arizona

I sent Phil 15 home videos and when it was delivered to his office it was ready within 2 days. My family hadn't seen these videos in years. It brought tears to my moms eyes when she was able to see her mom again in they only short 30 second clip of her we had. Great customer service, professional, friendly and very fast service. I will be sending another bulk of home videos for transfer soon. I will definitely recommend to friends and family. :) read more

Hired Got Memories to transfer all of my parent's old film and videos to digital and so glad I picked this company. Very friendly, quick turnaround and so happy with the final product! Thanks! read more

Phil transferred over a mile of 8mm film my grandfather and great-grandfather shot in the 1950s/1960s, and the digital footage looks great! He took care in labelling the files accurately, and refunded the cost for two reels that ended up not having footage on them. Great results and customer service! read more

While doing some New Year's cleaning I found three VHS tapes and a DVD that I wanted to transfer to a flash drive. Got memories is super close to my house so I gave them a try. I was pleasantly surprised that even though I wasn't in a hurry my flash drive was ready the next morning. There were old memories I had forgotten about since I don't have a VCR and I was able to share the clips with my high school friends since we didn't get to do our 20 year high school due to Covid. We got a good laugh of these priceless memories. Phil is friendly and professional. I highly recommend this service to save those special moments in your life. read more

Gotmemories.com did a great job with my family's priceless films. Got Memories restored more than I thought possible from very very old 16mm movie tape. Specifically, I sent them 17 reels of 16mm tape that dated from 1929-1939. 16 of them turned out great. (yes, that's right, some of the tape was from 1929, 84 years ago! ) This hardly seems possible, but my subsequent Internet research shows that Kodak began selling movie film to amateurs in 1923 and several additional companies (Bell and Howell, etc) started selling movie cameras to amateurs in 1928.. Apparently my grandfather was lucky enough to afford an amateur movie camera from the late 1920s, and a few months ago I found the tapes in a dry box in my fathers storage locker. (FYI, in 1928 these cameras cost $400, almost as much as a new $450 Model T.) Two of the films restored by Gotmemories show my father as no more than a 4yo boy (in 1929), and some other films show my aunt as an infant. My aunt is celebrating her 80th birthday later this year!! Gotmemories helped me restore this priceless video treasure and the family and I am thrilled. My main regret was not doing this sooner when more relatives could have enjoyed it. In addition to the TLC provided by Gotmemories, the (low heat) transfer from film to DVD was done at a very competitive price (I did shop around) and the film was returned to me in the exact condition that I sent it. Since my tapes were so old, the low heat transfer methodology seemed important and I was not disappointed. B&W 16mm conversion was excellent, and the one color film (where the Kodak film box warns "develop before June 1, 1936") was a little less successful, but GM still recovered much more than I thought possible from these 80 year old amateur films. Highly recommended service! I just found a few more reels of film and will not hesitate to use Got Memories again. read more

Gotmemories sure trumps the first place I tried, called scandigital.com . Honestly, I cannot comment on the QUALITY of the transfer yet, but I can certainly comment on the SPEED. I sent two boxes of tapes to be transferred to DVD, 2 weeks ago. Never received a confirmation that they'd been received. And it cost nearly $10 dollars per box just to ship them, because Scandigital REQUIRES shipping by UPS. OK, methinks, at least I got the transfer for 1/2 off, because of my groupon.com deal. So instead of $20 per tape, it's only ten bucks each. The 2 groupons I got only covered the 2 boxes, and I had 7 tapes still to process, so I decided to compare online prices for converting those. Locally, I could only find $15/tape here in the tiny village of Los Angeles. But then I stumbled upon gotmemories.com . This place had glowing reviews for quality and their prices were - get this, now - SEVEN DOLLARS EACH! They're not far - just in Arizona - and their site shows you how to pack them up for shipping and all the little details. So, the next day, I sent my remaining tapes to GotMemories? and this time, by USPS, for a whopping $4. Already, I'm liking this. On July 8th got a confirmation that they'd received the tapes. Yesterday got a notice that THEY'RE ALREADY SHIPPING THEM BACK! That's a five day turnaround, folks! So, for gotmemories.com, we've got Price, Quality and Speed. Scandigital isn't even on the radar...even at half-price! 7/26/2011 Just an update - I received my DVD's a day or two after I wroter the review and the quality is TOP NOTCH! These videos were taken on a nearly-high-def Sony camcorder that required a "Firewire" output to get the maximum quality for a download. Their FW output never worked, for some reason, so the only videos I'd been able to output were through a USB port and were nothing to brag about. Got Memories must be really on the ball, technically, cause these came out looking like at least 720P on my big plasma screen! You folks have my business, for sure, and I'll sing your praises to everyone I know that's got a stash of tapes or film. read more

Inside this small store in the corner of a strip mall is a fantastic service company that bends over backwards for customers and does great work. I dropped off 12 old VCR tapes and within a week received a thumb drive with old memories I shared with my family. Couldn't have been easier. Also, the owner Phil is the type is person you want to do business with. Knowledgeable, trustworthy, and looking to build an enduring business - not make a quick buck. He actually advised me to save my money in one situation when he could have easily been quiet about it and charged me more. I highly recommend. read more

Awesome service!!! Turned 18 - 8mm's into files we can work with both on our laptops and iPhones. So very cool. Lightning fast service and amazing quality. Shipped everything back right away and we are super happy, thank you Phil and Got Memories!! read more

I WISH I HAD GONE TO PHIL FIRST!!! I'm so GRATEFUL to have found GotMemories. I had just about given up, re-boxed the old family 8mm tapes and stuck them back in the closet. First, I bought a Wolverine 8mm to digital player to convert my own tapes. After many hours and days of broken tapes and failed attempts I tried sending my 8mm tapes off to a Walmart and Costco only to get them back saying nothing could be done, the tapes could not be played. My sister found GotMemories searching the internet and had sent her VHS tapes to be digitized, and was delighted with the results. She suggested I take the tapes to Phil at GotMemories since they were in Phoenix. I took my tapes to Phil hoping he could help. Phil said to leave the tapes and he would see what he could do but the smell of the tapes (vinegar) indicated they were decaying. A week later he called to say he had gotten the tapes to play and had digitized them. He said the tapes were brittle and sticky but he took his time and managed to get them digitized. THANK YOU PHIL! read more

Got Memories - 6in Reels of 8mm - Digitizing Services Near Me - Phoenix, Arizona

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Five stars to Got Memories! This all started when I came across a container full of old home movie formats; starting with the old Kodak Super 8 film that my Dad shot of me and my siblings back in the 1970's up to VHS & camcorder tapes into the 1990's. I wanted to get them digitized to files so I could share them with my family and store them online. I called around a few local places and also looked at shipping them to other companies. I came across Got Memories on YouTube with videos 'starring' the owner Phil, demonstrating how they transfer film and various other helpful videos that really put me at ease seeing the facility, faces & equipment used. I had one copy of my home movies and handing them over to complete strangers was a little nerve wracking. What's more, I checked out their reviews online and they were excellent! I dropped them off at their Phoenix location & I asked for a quick tour and they showed me around, it was very impressive! The turn time was within a few weeks and everything was delivered via Dropbox! The quality of transfers was fantastic, I got all the originals back and the price was extremely reasonable! I highly recommend these guys! read more

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Another hidden gem in our 32 Shea neighborhood, we brought in our old family films on VHS and various different storages and they brought them back into the modern world with CDs and the option to put them on a drive. Prices were beyond affordable and staff is very kind and friendly. Have no hesitations when trusting them with your family treasures as they will treat you and your memories as their own. Thank you guys again for the excellent work! read more

My family recently cleared out a storage space and found a load of slides from way back and VHS tapes from our childhood. I knew a friend of mine had recently transferred some film reels and she highly recommended the crew at Got Memories. They were fantastic from the jump . They had great communication, they walked us through everything and exceeded all of our expectations. The grandparents were moved to tears to see these memories replay before them. What an incredible gift to give them! Phil and his wonderful staff are trustworthy and friendly. You can tell that they really value their customers and the precious memories we leave in their capable hands. Thanks again from our entire family! read more

Very profession service, great results, consultation throughout the process, items ready on time

I was extremely impressed by the entire process with Got Memories. Not only did I get a personal phone call right after I placed my order, but Raylene stayed in touch with me and answered my questions and concerns immediately after each of my e-mails. The transfer of 18 reels of 8mm film to a flash drive came out superbly. The colors are as vibrant as the original films. They even used a cleaning process to remove some of the speckles and stripes that had occurred due to the age (over 60 years) of many of these films. The films and flash drive were sent to me in a timely fashion, exactly as promised. It is rare to receive personalized service in this day and age. I will absolutely use this service again when transferring my many videos to modern technology. I absolutely, without hesitation, give this company the highest possible rating. read more

There were major problems with my mini dv to digital transfer. As the videos looked fine when directly played from the tape on my video camera, I thought it a problem on got memories side, and gave them a one star rating. The owner explained that if the tracking is off on my camera, it will be the only playback device that will work. I can accept that. So although my transfer of mini dv from a Canon GL1 was a fail; it was not due to poor oversight. A four star rating is given because of their reach out to explain the probable cause, and offer store credit on the failed transfers. read more

Nice job on converting the old family photos, staff helped me get my head around the different formats I had (childhood videos on Betamax, VHS, and 8mm film reels). My dad had no clue where to go or what to do with the old videos. The Got Memories staff made me feel very comfortable with leaving my irreplaceable tapes and film with them. read more

Stellar service and quality. Care about what they are doing for you. Available by phone if you have a question. Anyone posting less than a 5-star review of them needs to consult the psychotherapists section of Yelp. read more

What a professional operation, I brought in about a dozen 15 -20 year old VHS tapes of my daughter growing up, despite the degradation of some of the tapes, they took the time to make the digitized version as clean as possible. Tammy kept in contact throughout the process, which was very courteous and helped me keep track of the progress. All that being said, I highly recommend Got Memories to any one with old film that they want preserved! read more

FANTASTIC video transfer experience! I had over 30 super 8 video tapes that my family had been dying to transfer. We postponed the process because other places were quoting us $25/tape or a certain dollar amount per hour. I found Got Memories on ebay (they have stellar reviews) and contacted Phil the next day. Their prices were by far the lowest I have seen and I got in right when they were having a sale of $5/tape. I just got my DVDs back and they look great! Everything is in order with no gliches. I even had 5 tapes that were blank and they very quickly refunded my money. Throughout the process, the Got Memories team was also so helpful. I had so many questions about what kind of tape I had, what format they would be returned to me in, burning copies, when they would be done, etc. and they walked me through everything patiently and politely. When I decide to do our VHS tapes, I will definitely be coming back! read more

This company does fantastic work! To date they have digitized over 250 8mm/VHS/Video8 for me and I've always been extremely happy with the work they've done. The owner and staff are very friendly and knowledgeable and really go out of their way to keep you in the loop throughout the entire process. They do great work for a very reasonable price. It's an absolute pleasure doing business with them and I've referred many family and friends how have all been very happy as well. read more

Got Memories did a fantastic job transferring my family's old home movies to DVD. Their prices were comparable and, best of all, I did not have to mail my precious memories and worry they would be lost. They communicated well throughout the process. I can now view my home movies anytime I want and see my mother and father and other family members who have passed on. A+ Work! Highly recommend! read more

Got Memories? did an amazing job transferring my family's 8mm film to DVD. I had 15 reels of various lengths from the 60's & 70's cleaned and transferred to give to my family for Christmas. They kept me posted on the progress throughout the whole process and gave me suggestions along the way. I would definitely recommend them and I have recommended them to other family members. read more

After leaving several films at Got Memories to transfer to DVD we had a major illness in the family and I called them to see If I could pay extra to have the transfer done fast. I was told they would check and see what they do to speed up the 4-5 week estimate. The next DAY I got an email saying they had shipped my order! No extra charges, and they shipped it next day fedex!! This is not only a great service but is also a business with a heart. GO THERE !! read more

I have quite a few super 8 and 8 mm films my dad gave me to get converted. They are quite priceless to our family so I decided to use this place because most other places outsource the work but this place does it in house. Here are the pros and cons: Pros: -Videos converted in house so less handling of them and less chance of them getting lost -Quality of videos came out great. We brought some in as far back as the 60's and after they were converted the quality is quite impressive -The converted videos are completely editable Cons: -Time frame - We brought in 37 reels and were told it would take about 6 weeks. It was more like 8. This wasn't a big deal but just a quick phone call to give us an update would have been sufficient. -Communication - Very poor communication. After week 8 was almost over of not hearing from them we contacted them to find out how the videos were coming along. The woman whom answered at first didn't know where they were and gave excuses (like east coast orders were shipped first, there were a lot of videos, and so on). It left me stressed and worried that something happened to the videos. She then said they should be done the next week. The next week rolls around and we still didn't hear from them so called and they informed us the videos were ready. It was frustrating they didn't have the sense to give us a call or email to tell us they were ready. -The woman running the front desk is unfriendly. Sometimes it doesn't matter the quality of the product if the customer service is poor. -Price - It came out very expensive but I'm guessing it will be expensive regardless of where you go. They offer discounts but are reluctant to give them. -The dvd's came back named in just general titles. The original film we brought in was all dated and titled so now we have to do a lot of work to try and date the videos and figure out what is what. Because of the high price of having these converted, it seems like it would be included to slap on the date of the videos. In the end we will not be using their service again. We still have quite a few more that need to be converted and would have been spending a lot money there but the poor customer service in my mind is not forgivable. read more

Very misleading ads and prices given by this outfit. Initial prices indicate a reasonable price for film to dvd transfers, but quote comes back with many additional charges that jack up the price considerably. Extremely glib telephone rep could sell ice to Eskimos. Beware and expect to pay double the per foot quote. read more

I brought in a small box of 8MM films plus a roll of 16MM to have transferred to digital files I could edit. My grandmother gave me these films back in 1999 and they date between 1961 and 1980. The costs for transferring films was so expensive fifteen years ago that I didn't even bother to try. But today is a different story. I am more than pleased with the speed, quality, and professionalism Got Memories provided. They even put all 25 films in the right order based on the little stickies I had on each can. I would do more business with them but I am all out of films! Thanks! read more

I found Got Memories on yelp and I decided to go with them based on the good reviews and the fact that they have a Yelp deal. I called them and asked if I could have my 19 VHS tapes done in a week and they said that wouldn't be a problem. After talking to them I was super stoked that not only did they have a Yelp deal, but they would also be able to get my order done before Christmas. When I arrived I told them that I had a Yelp deal that I would like to use, and lets say they were less than pleased. They accused Yelp of stealing all their money and overall they made me very uncomfortable. About a week later they found that one of my VHS tapes was five and a half hours long, which was three and a half hours over the standard time limit. This meant that they would charge extra for each hour over their two-hour time limit. They left a message on my phone saying that I needed to give them the ok before they started transferring the tape. When I called back five minutes later the lady informed me that they already stated transferring the VHS without my ok and her reasoning was "it's a family video, it's what you wanted right". I would have liked to have the chance to make that decision for myself especially because that one tape cost me $30. Bottom line they finished my tapes on time, but their customer service was less than sub-par. read more

Outstanding quality considering how old some of the films are. I would highly recommend this company for any and all film and tape transfers. Their process is by far the best. I was kept up to date on everything. A friendly bunch of people. Doesn't get any better. read more

I e-mailed a few different companies inquiring about transferring old home videos that I had found to DVD. I decided to go with Got Memories because of Raylene's promptness and efficiency in contacting me back. I e-mailed back and forth with her as question and concerns ( I was shipping the videos from out of state so I was worried about damage caused during transportation) came up. She always was so quick and kind in her response. Got Memories puts the customer first and is extremely pleasant to work with. I e-mailed the owner Phil to let him know how great Raylene was and how pleased I was with their company and he even took the time to shoot me an e-mail back. Phil definitely takes pride in what he does and his company. He puts the customer first and is quick to send praise to his staff for their hard work as well. I have nothing but great thing to say about Got Memories! read more