Ordered online, got a confirmation and delivery was to be 30 minutes. Over an hour later tried calling and was put on hold and they never got back to us. Called back and the phone went straight to voicemail, three times. First and last time ordering from Got Burger. read more

I had been wanting to try this new burger place in Ypsi for quite some time. I even read the reviews before I went so I could try to make the best, most informed decision possible. I decided on the garlic lovers and I was SO excited to take my first bite... Honestly, though, it wasn't so good. I will admit, there was lots of garlic. But that is about all it had going for it. Besides garlic, the burger was pretty tasteless. I even got cheese, but it wasn't really melted on top, and the flavor just kind of disappeared. The bun was really dry, which made it hard to eat this burger. I will say the fries are better than they seem to have been at the beginning. And the staff is really friendly. I am hoping they are just trying to find their flow and this place will get better as they go along. Otherwise, sadly, I think this just IS NOT the place for me. read more

I live 2 blocks from this restaurant and have been waiting for them to open. Worth the wait! I ordered the Texas Burger (Cheddar cheese, bacon, lettuce, tomato, grilled onion, and bbq sauce) and Home fries. Total was $8.45. The burger was juicy and fresh. the Kaiser roll was very good as were the fries. I didn't care for the BBQ sauce, but that was a personal taste preference. I would have liked the bacon to have been cooked a bit more to be crispy, but overall, a very good burger for the price and I love that it is walking distance from my house. I look forward to trying more topping combinations! Oh...FYI...they only accept cash at this point:) read more

The burgers are really good, and the service is also excellent. However. The fries are terrible. The grease is not hot enough, so the fries are both soggy, and over cooked. Similarly, the bacon is never crispy. Ever. It's also very fatty (not a bad thing), which means that since it's not crisp, your teeth can't actually get through it, and then you've got wet, limp bacon slapping you in the chin on your first bite. If they'd step up their fry & bacon game, it'd be five stars for sure. I have loved every burger I've gotten, and continued to jam the last one I got into my mouth, even when it was burning my mouth with it's deliciousness. PLEASE FIX YOUR FRIES! I can live without the bacon, but I NEED fries. read more

Thought I would give this place a try, but a mistake! The mushroom swiss had hardly any mushrooms, no grilled onions, but yet it had lettuce and tomato on it. The burger was horrible and undercooked. Mozz sticks were undercooked as well. Not a place I will go back to! read more

Was dropping my college student off after move in and wanted to get a quick bite to eat and decided to check out this spot...was not disappointed. Son and I ordered the Texas burger, it was so good! I love a good burger! Told my son pay me no mind if he sees me at this spot as I am a local resident as well. Will definitely be returning for more! read more

Stopped by and ordered two burgers and a fry with the babe. The fries are homemade fresh cut and were kinda soggy when we arrived home, but I believe it was only because they are homemade. None the less I don't mind soft fries. The burger was good, not the best, but definitely really good. On a scale from 1-5, I would give it 4. The guy at the counter let us try the Cucumber Wasabi sauce and it was great! Not too hot either. Also, customer service was a 6 out of 5, very nice guys. read more

Burger was great even if it was pressed too thin for my liking. The chipotle sauce on the burger was what out it over the top. Plenty of food in the combo. Fries were good if a little on the soggy side. I am looking for things to nitpick here overall very good. I will definitely be back and brining others with me. The reason was the service! They were very nice, funny and made sure I was taken care of. Even asking me if I needed refills. read more

The fries are those awful cafeteria mushy kind of fries. The fries were not crispy. The fries, chicken tenders, and burger were very cold. The burger was very dry. read more

Good burgers and I like that you can see them cooking the food. The food is very good the fries and secret ingredient is also very good

After having a few different meals here I have to say this place is a solid 4 stars. The orders are always fast and accurate, and even though I feel like I see a lot of different staff the food is consistent. Best choices so far have been the double burger, the chili dog, and the seasoned fries. The only issue that comes up for me is that the fries are never crispy. Otherwise this place is great for a quick bite. The ingredients are always crisp and fresh, and the meat has a clean, lean flavor. Also, they always seem to be open no matter how bad the weather. read more

Love these guys. Well seasoned burgers, juicy without being greasy. Clever flavor combos. Garlic lovers, go for the garlic burger. The meat is extremely fresh, owner says they grind their beef in house. The real stand out though is the staff. You can tell the owners put their heart and soul into this place. Service with a smile doesn't begin to cover it, they are genuinely happy to see you and make you feel at home. The food is solid. The people make it exceptional. read more

The burger was perfection and service was super personable. Also, the food was hot and fresh. I'll definitely return!

I've been here a couple times and both times have been mediocre. The burgers were always given to me sloppy and fries were always old. If you like creative, sloppy burgers, this is your place. The customer service is not that great either. read more

I went here awhile ago and wasn't impressed. My burger was mostly toppings so it was really soggy and hard to eat:(

I entered and was greeted by the cashier. I first noticed a lot of noise: background music, TVs blaring and music in the open cooking area. It was quite overwhelming. There were many options that were appealing and I ordered the Portobello burger with onion rings to go. The onion rings were on point; crispy, golden and good portion. The portabello burger was a huge disappointment. It lacked flavor, very little onion. The wasabi sauce was okay. If you want a delicious, flavorful portabello burger, go to Sidetracks. read more

The perfect spot for a good sized homemade burger! Sooooo yummy. I just wish that for delivery, they could possibly invest in some insulated delivery bags (like with a pizza) so the food doesn't get too cold. But other than that quick pop in the microwave to warm the food, I was very pleased with my meal. read more

I'm actually surprised they're still open. I guess because they stay open late and is semi on campus. The food just sucks. Burgers have no flavor. Decided to get a chicken sandwich. False advertising for your chicken bacon and ranch sandwich. Where's the bacon? Dry chicken and unfortunately by the time I got my sandwich the bun was soggy. Wanted fries but they had none just not happy everytime I eat there or try to eat there something is always going wrong. read more

Got burger was the best place back then I use to come there 3 or 2 times a week but now I heard kaz is gone and the other guy doesn't work there no more too so now got burger is just dead the burgers dont Taste the same I will never go there in my life ever again if kaz or the other guy are not back you guys are better off closing read more

5 stars for the garlic sauce, the bread and all the fixins. 5 stars for the price - its reasonable for the good quality of the food. 5 stars for the friendliness of the employees. 2 stars for the actual burger- I'm pretty sure mine was closer to 3 ounces - It was seriously small. But I did like the fact that it is lean meat and therefore much healthier. And I'm pretty dam sure I saved a few more calories based on the size of the burger. read more

Love, love, love! I'm a burger girl and I hate fake fast food stuff, so I was so pleased when I got a awesome burger made with real meat cooked the way I like with real flavor and toppings galore to choose from. They got burgers, fries, and hot dogs, ans wings, what more can you ask for. And every topping and dipping sauce etc I can think of. A real MUST TRY! They deliver! In my case it's a plus! read more

Fresh burger, good menu and plenty of options. Customer service was phenomenal. Love the TVs!

Me and my husband always get the mushroom burger with cheese fries. Burgers are always juicy and delicious. Liquid cheese is amazing! To top it off, it's Halal, which is a plus for a Muslimah living in Ypsi. I'll definitely keep patronizing this place. Keep up the good work guys! read more

Excellent food great service. I will be back for more. Halal meat very fresh, clean environment with friendly service

Fries don't taste like it's cooked all the way and you guys should stop adding a lot of spring mix on sandwich because it makes the sandwich hard to bite into. read more

Customer service is fantastic regardless of which crew member is serving. The food is honestly incredible, almost addicting. Delivery is fast and my food always tastes fresh. Highly recommend Got Burger! read more

This place is horrible. Burgers suck, management treats employees horrible. Pays them less than minimum wage. A United States Marine Corp vet was fired for trying to get paid properly. All he wanted was minimum wage. I have to give one star because it won't let me go on with out it. My opinion is actually negative stars. read more

If I could give zero stars, I would. Waited over an hour for a delivery order that should have been delivered in 45 mins or less. Never contacted me to let me know the order would be late or anything. Upon trying to call the restaurant, I was put on hold for quite some time. When I was finally able to reach someone, the employee was rude and hung up on me. Good food is not worth the trash service. I used to love this place, but now? I would recommend everyone steer clear. It's just not worth it. No food, still hungry, and hoping they actually refund my payment. read more

Very fresh ingredients! I made my own tasty beef & provolone burger w/ guacamole on a pretzel bun. The greens were especially good, and the tomato & onion great as well. Got Burger! has Elevate beat by a long shot! This may be my substitute for Bagger Dave's; they just need sweet potato fries! It is a smaller, quaint shop, but I recommend stopping in and giving it a try. read more

NIce location, ample parking close to Depot town. I had the Garlic burgur which did not live up to it's discription, but was good. I will give it another try before I make my final decision the prices are very reasonable for being a 'gourmet burger' place read more

Well I really wanted to try this place. I called them first to ask if they deliver to my house. Eric who answered the phone asked for my phone and address. He said we normally don't since your slightly out of our area but we will this time. So I said cool I'll call you back for my order since I really didn't know what I wanted yet. So I called back, about 10 times and each time my call was put immediately to voice mail probably since my phone number showed up on their called ID. I guess someone or Eric decided they didn't want to deliver after all. I was really looking forward to try their burger. So I wouldn't recommend them just for this reason. Poor customer service goes a long way. read more

Best burger i ever had and i go to many small mom and pop places across metropolitan Detroit area, i had thier Garlic burger it was Amazing and chilli cheese frys these guys have quality food the owner or possibly manager is very nice, i will be returning to this shop upon my next VA visit to Ann Arbor. Thanks Got Burger for the best burger i had in long time. read more

Great food and awesome service. The people at this place are beyond friendly, you basically feel like you're hanging out with your buddies. The burgers are delicious, though not for the faint of stomachs... They're huge and spicy. read more

Very tasty burgers, all Halal meat; great quality and awesome staff. Try the garlic puree sauce and you won't be disappointed. They even filled my water bottle on my way out. Smiles all around. read more

Grabbed a burger from here. Extremely fast serving, inexpensive and open fairly late.

All the food I have had there is amazing and their customer service is second to none. You can tell they really care. 100% recommend.

I love this place! Very friendly staff and great tasting burgers highly recommend coming here and try it out!

Ordered online, as the hotel didn't have food available. No produce was on the burgers (no lettuce or grilled onions) and we waited 12 mins in the store after showing up 2 mins late to pick up the order. People who came in after us had food packed and given to them sooner. Desert was ordered and not in the bag. Good if you're drunk, otherwise go somewhere else. read more

Burgers were amazing! We had the double patty got burger and the bacon egg burger. We both loved them! Will definitely be back.

I'm a huge hamburger fanatic, and I've tried many places, so I was excited to try this one. Many people recommended this place to me, and I finally tried it today. I was not disappointed! I can't wait to come back and eat here again. Food was hot, fresh, and the fries were done perfectly. Service was awesome and food came out quickly. Nice job! read more