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Response time

5 hours

Response rate

35%

Services - Gorilla Fix

Device support or repair

Mobile phone body repair

Mobile phone support

2 More Services

Tablet body repair

Tablet support

Gorilla Fix Photos

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Recommended Reviews - Gorilla Fix

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Communication with me asking if I'm showing up so I know the quote he quoted me was repeated to him multiple times via phone call.
Shabana I.

I called this guy last week and he gave me a quote of 120 and then when I came to fix the phone he changed his price to 140. Wasted my time. I would definitely avoid a place like this he's a Scam and can't even hold his end of the deal. It's about the $20 is the principle He informed me 120, I actually drove down there and for him to not honor it shows what kind of person I would have to deal with if the phone afterward has issues. I recommend sycamore phone repaint it' was 10$ more but his service is excellent. The owner messaged me after I posted the review. telling me my character was out of pocket because I wrote a honest review about his business. I don't have any other phones. would have to be very stupid to show up with a different phone despite of a quote for a different phone. it just shows that he just needs an excuse. It's the month of Ramadan so I don't know why I would lie about some thing so silly. I called for an iPhone promax and he quoted me for an iPhone promax his words"" which screen would you prefer, there are two types of screens and I told him I prefer the cheapest one since this phone has been broken multiple times in the past so there's no point of me paying for some thing that would be expensive because I know it will get broken again, he then responded back saying that OK then 120 instead of 180 since you don't care for the quality of the screen and I said OK perfect and I said is that including taxes or if you pay cash it's 120 if you don't pay cash then there will be tax"". I don't understand business owners it's like they wanna be sneaky but then they get pissed off when customers leave and decide to voice their opinion. This business owner even messaged me after asking me if I was showing up and I had told him I will show up tomorrow attached are photos

Janlyl L.

I accidentally dropped my work iPad face down on some large rocks during my shift. Glass was everywhere and I desperately needed a fix within the next shift. Other places told me it would take at least a whole day for me to receive it back. Gorilla Fix did it within a few hours! This is actually my second time doing business with them. My first service was for my personal iPhone 5S. Their response time to your questions via phone or text messaging is quick! If I ever need service for any similar nature once again, it's worth the 30 minute drive for me!

Bo X.

I found Gorilla Fix via Yelp and was excited to read the great reviews. Unfortunately, my experience did not reflect the positivity that Gorilla Fix has received and I would like to caution other customers against using the services here, or at least gain a second opinion before giving away their hard-earned money. My phone suffered water damage from being dunked in the ocean, and I took it to Gorilla Fix to see if it was salvageable. The service I received was initially good, as the attendant said the diagnostic was complimentary and after assessing whether the components still worked, we could see how much it would cost to fix. After diagnosing the phone, he told me that the battery would need to be replaced and the screen as well since the screen had "bubbles," but luckily the phone itself was fixable. I was really happy and left the phone in his hands. Five hours later, I came back to pick up the phone and was told that the home button didn't work either, so he enabled the software home button on iPhone. I was not a fan of this method, as it was bulky and unsightly, so I asked him to replace ALL the old components back and I could take the phone elsewhere or trade it in for another phone. I would like to point out that I had received no further communication regarding the fact that the home button didn't work until I went to pick up the phone -- this is unprofessional and felt shady. The next day, I took my phone to another vendor to have it assessed and get a last opinion. This other vendor opened up the phone, and I was shocked to see that it had no battery. I had asked Gorilla Fix to replace ALL the old components back and I had been reassured that this had been done. Not only was the battery missing, but the motherboard LCD connector shield was missing as well. I contacted Gorilla Fix immediately and asked why these items were missing and why I had NOT been told that they had not been put back into the phone. The response was that the battery and motherboard LCD connector shield "were broken" and so they "had been thrown battery away." Are you kidding me? Not only had components of my phone been tossed without my consent, but I had received no communication that they were gone. Plus the motherboard LCD connector shield is just a shield -- how could it be broken just from water damage? More importantly, how come I AGAIN received NO communication or even discussion of this before my property was just tossed away? I cannot stress how unprofessional and downright rude this was. Furthermore, when the other vendor tested the screen of my phone, he said that it was perfectly fine and there were no "bubbles." And I know that it was the old screen and that it hadn't been replaced because there is a distinctive scratch on the screen that is still there. Finally, the other vendor tested the home button as well and said that it worked perfectly fine! At the end of the day, I spent a few tens of dollars to get a new battery (the other vendor was kind enough to throw in a free motherboard LCD connector shield) versus the almost $175 I would have been gypped out if I had fixed the phone at Gorilla Fix. My phone is now functioning perfectly. I have posted screenshots of my communication with Gorilla Fix to provide evidence that I was indeed a customer and that the events here actually occurred. Other potential customers, I'd caution you strongly to either get a second opinion or to avoid Gorilla Fix. I certainly will not be coming back.

Panida P.

I came by last minute and Mike was able to help me out! Thankful because I needed my phone for travel and he understood this. Good service and reasonable prices also **5 stars**

Fixed iPhone 11 screen

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8 years ago

Business owner information

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Michael B.

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9 years ago

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9 years ago

Thanks Gorilla Fix. Great service! Special thanks to Cris! He was very nice And very professional. Would definitely recommend!

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9 years ago

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8 years ago

Mike did an excellent job transforming my shattered iPad back to as good as new condition!

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Michael B.

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9 years ago

Terrible place to get iPhone repaired. They not only installed terrible screen. They physically damaged two of my phones beyond repair.

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10 years ago

Quick friendly service! Thanks Chris for saving my phone. Def. will refer you guys to all my friends and fam bam.

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8 years ago

Great job, Mike is a real pro and I highly recommend Gorilla Fix for any repairs. Fast, friendly service at a fair price

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8 years ago

Business owner information

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Michael B.

Thank you guys for the business and sharing your experience!

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9 years ago

The service was really good and fast. It's only take 20mintues to get my iPhone 6 Plus glass repair.

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9 years ago

Mike did an amazing job!! Quick and courteous I highly recommend you will not be disappointed. Thank you!

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9 years ago

Mike is great. He fixed my phone right then and there. Very polite and very professional.

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10 years ago

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9 years ago

Quick and great service. My to go place to get iPhone repair. My iPhone 6 was completely shattered and it took only 15 mins to repair.

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Page 9 of 11

Ask the Community - Gorilla Fix

Do you fix Apple watches?? Won't turn on despite being plugged in

Hi Liana, Unfortunately we don’t service Apple watches

Do you replace the screen of an iPad Air? And how much does it cost? Thanks! It's a 3rd Generation…

Yes, What model do you have?

Do you replace Pixel 3 screen?

Hi Munmun, Thanks for reaching out.… Read more

How much does it cost for battery replacement for iPhone 6?

Hi Zoe, The glass replacement is $65 which takes us 30 minutes to complete the process… Read more

How much would it cost to fix the back glass of an IPhone 8 rose gold?

Hi Karen, Thanks for reaching out.… Read more

I have a note 5. The phone turns on but nothing on the screen. How much for the fix?

Hi Rhael, This replacement is $169 which takes us a couple hours to complete the process… Read more

Do you fix the back cameras for the iPhone 8 plus?

Hi, yes out vendor carries this part. Dual camera replacement for the 8+ is $120 which takes us 30 minutes to complete the process.… Read more

View All 23 Questions

Review Highlights - Gorilla Fix

Mike responded to my RFQ saying that he was familiar with the 'Taptic' problem on my wife's old iPhone 8

Mentioned in 125 reviews

Read more highlights

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MY Phone Repair

MY Phone Repair

(23 reviews)

cannot recommend My Phone Repair (with locations in Milpitas and Cupertino) highly enough. If you…read moreare looking for honest, professional, and communicative tech support, look no further than Martina and her team. I brought in my aging Apple Watch Series 5, which was barely holding a 4-hour charge. I knew it was a bit of a gamble, but given their extremely reasonable quote, I decided it was a risk worth taking to try a battery replacement. Why they stand out: Constant Communication: Martina and her tech kept me in the loop every step of the way, specifically regarding the availability of the parts. Technical Honesty: After getting under the hood, they realized the issue wasn't just the battery, but an internal circuit problem. Instead of performing a "fix" they knew wouldn't last, they called me to explain why it wasn't worth pursuing further. Unmatched Ethics: Despite the time and labor they spent diagnosing my watch, they insisted on no charge because the repair wasn't successful. In an era where many shops charge "diagnostic fees" just to look at a device, finding a business with this level of ethics is incredibly rare. I felt bad that they invested their time for free, but they stood by their word. I'll definitely be bringing all my future business to their Milpitas or Cupertino locations. Do yourself a favor and trust Martina with your tech--they are the real deal!

Overall, had a good experience here today replacing my iPhone XR screen cover. However, make sure…read moreto double check the current phone repairing fees before driving there. Thank you! Endalk

Gorilla Fix - mobilephonerepair - Updated May 2026

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