This location could not change the oil in my SUV without striping the oil plug which cost me $450…read more Something fishy about how they pulled this off.

Went to this place in Vero Beach to have the oil changed in my SUV. Made a 4pm appointment but my…read morevehicle didn't go into the bay until 4:45pm. Finally it was completed at 5:30pm. It took 1.5 hrs for an oil change. Are you kidding me !!! Tire Plus strikes again. Being a gluten for punishment I returned the following day. Again made a 4:30pm appointment to replace a damaged tire. Arrived on time but my vehicle didn't go into the bay until 5:15pm. Finally at 6pm it took this place an 1.5 hrs later to replace the tire. There is no urgency to perform the work. I don't know if there a manager running the place. The mechanics leisurely take their time doing anything. Are you kidding me, I will never return to that place !!!

The Ram 1500 this time. In-and-out in 20 minutes again. Every 5000 miles it's a no-brainer.read more

Went to a real mechanic. They said I need: Steering rack…read moreTires soon Brake caliper hose twisted and missing bolts Throttle body gasket and cleaning Drive belts Valve cover gasket All fluids changed(no oil sticker on car!) Brake fluid cap Battery mount and new terminals Paid these guys $150+ for nothing. They're shady. Avoid. Said the truck I bought was beautiful yadah yadah, turns out it needs $2k of work. These are the people that force everyone to know about cars, when I don't wanna care, I just wanna drive. Wouldn't even trust them to change my oil.

Had to stop here in a pinch. Needed a new tire. Fast and friendly service from every employee…read moreinvolved. My receipt says that my service greeter was Indira and the tire techs were Ramraj and Jeffry. Not sure if these are the people we worked with but the young lady at the counter was pregnant and the man who replaced my tire was an older gentleman with gray hair. We found the technicians to be honest and we were in and out in under an hour.

Battery issues DO NOT PURCHASE. Purchased a 5-year, 3-year Free Replacement H6 battery from…read moreWalmart in May of 2014, it didn't last until 7/15 which a free replacement was received... then went bad AGAIN in 9/17 - but now it's past the 3-year free replacement time so it was 'pro-rated' since it's got a 5-year warranty... only 5 months out of warranty - but really, these batteries only last 1-2 years then they hit you with the 'proration'.. to get a new battery my 'proration' only saved me $35 off a $118 battery. Really not a good product - Avoid battery purchases here. I paid over $90 for a Walmart's -- MAXX EVERSTART H6 Battery

Excellent work. Fair prices. When you are given an estimated time for a job, it's always been exact…read morefor me. They are the only ones to touch our cars.

A real down to earth family owned business, treats your car with care and honesty, My Car loves…read morethese people, Wendy M.

I have been having my oil changed at this location for several years. (Was Keith's at one time)…read more Had my oil changed yesterday and the service was excellent as usual. They have gotten a little pricey but it is worth the cost for the quick and superior service.

Drove in with no appointment and got oil changed in about 20 minutes which was nice however they…read moresprayed oil all over the side of my truck which had just come from being detailed and then denied doing it and wouldn't even wipe the oil off

Stay away from this place, cost increased 40+ percent from a year ago having the same service done…read more(oil change and tire rotation) $113.00. Not to speak of the fact they failed to check tire pressure and resetting of vehicle systems, I am afraid of what they did under the car that I could not see. Unprofessional!!

Oil changes have gotten so expensive. These guys were great only paid $40…read more I was there for maybe 20 mins. Victor and Wayne were good guys. Only thing is hard to find it's behind a car wash with minimal signage.

Bobby's is the best mechanics in town IMO. It's like taking your car to a caring family member that…read moregoes the extra mile. The prices are low, and have asked them to work on 5 autos to get them up and running. They most graciously have, and am so grateful they are here. We have searched high and low for many years, and now our search is over!

We are part timers in Vero Beach and we had brake pads and rotors replaced Thursday at Bobby's Auto…read moreService at 1835 82nd Ave on my 2018 Jeep Cherokee. They are out west and worth the drive and have been in business for 34 years. Great customer service. Competitive pricing and they used CarQuest Platinum Rotors and Pads. After installation they took my Jeep for a 30 minute drive doing the proper break in of the new brakes. I was greeted by Steve and Shane the shop manager. At pick up we met Bobby the owner and had a great conversation with him. Having raced Porsche's for 12 years and used to do my own brakes and now due to multiple surgeries I'm physically unable to do my own work. In the past both of my jeeps have been serviced, strictly by the dealership in California and now my Jeep Cherokee is in Florida. Talked to Shane today about their brake in process and these guys know what they are doing. Will use them for my automotive needs on my Florida Vehicle. They also accept third party warranty reimbursements. Great team!

Fast service, good customer service, reasonable price. What more can you ask for!?…read more Convenient ! Open til 6 during the week

Not a bad experiene. However, they were NOT upfront about the cost of an Oil change…read more All they had to do was tell the total cost....I'll not return....

I rented a Thrifty car from the Orlando Airport, unknowingly with a defective tire, and drove it…read morefrom MCO to my parents' home in Vero Beach. Thankfully, my father noticed that the front passenger tire had developed bubbles and warned me it could be dangerous. Not exactly the news you want to hear right before making a two-hour drive back to Orlando! At a moment's notice, I rolled into Tire Kingdom and somewhat frantically asked for help. Glen, a manager, immediately stepped in, assessed the tire, and confirmed that it would be perilous to drive on-- especially for two hours. Without hesitation, he offered to have the tire changed out for the spare donut, free of charge. Eddie, the technician, got right to it and changed the tire with incredible dexterity, skill, and ease. Within minutes, I was safely back on my way. The entire situation was handled with such calmness, assurance, expertise, and generosity that it turned what could have been a stressful-- and potentially dangerous-- situation into an incredibly positive experience. Their kindness deserved some kindness in return, so I bought the them lunch. It was the least I could do after they accommodated such a last-minute request and got me safely back on the road. I drove 50 mph all the way back to Orlando, but I made it safely and with the confidence that I'd been guided well. I'm incredibly grateful to Glen, Eddie, and the entire Vero Beach Tire Kingdom team for their time, expertise, skill, and genuine kindness. This is what exceptional customer service looks like. Thank you!!

very nice and professional staff. my oil change was done quickly and efficiently! The service guy…read morechecked all my tires and filled them because they were all low.

After 6 months and several jobs done we are disillusioned with Bullet Automotive. We have had to…read moretake our vehicle back several times to have the "fix" fixed, charged $200 on a average more than originally agreed upon, picking up our vehicle just to have pieces dragging on the ground, a control arm and tie rod so poorly installed the shop we took it to after suffering an intense shimmy said "you should buy a lottery ticket, it's a miracle the wheel did not fall off!" The reason for two stars is we are somewhat complicit for continuing to go back. Beware of Bullets; I would steer clear, pun intended. You can trust me, this is our experience with them. ;D

It was time to do the PM replacement of the timing belt for my 20218 Honda Ridgeline. I obtained…read moreproposals from several local repair shops and the proposal from Bullets was among the most competitive. After selecting the 3 lowest proposals I visited each of those three shops to see their operation. Bullets Automotive has the feel of a small town business with big town capabilities. This is a family run business with two additional employees that I witnessed are treated like family. The owner, Bullet, feeds the employees a grilled or smoked lunch every day. He shows them that they are valued. That is important as happy employees tend to care more about their work and helping to grow the reputation of the business. Bullet's spouse handles the office very capably. While visiting the shop I witnessed her negotiating with a warranty company on behalf of another customer. It was easy to tell that she is knowledgeable and skilled at dealing with the warranty companies and the hoops through which they put customers and repair facilities. The job for my vehicle was scheduled for the following week and they accepted my vehicle on time. The maintenance was performed and completed within the promised amount of time and at the cost that was quoted. No Surprises. The total extent of the work was to replace the timing belt, water pump and pullies as well as replace the serpentine belt. Bullet saved the replaced parts and offered them for my review. The job was done well. Having moved to Florida from the north where I was connected and knew where to get the services I needed for anything there was a bit of angst associated with the process of finding a good, honest auto repair facility. I think that this is a trustworthy repair facility that does good work for a fair price. Bullets Automotive has earned my business and I will continue to use them.