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    Firestone Complete Auto Care

    3.5 (27 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

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    This is probably my 3rd time here, and is always a problem with them. They always promise you a time and they don't comply. One time left my car on Saturday early morning and never called me came at 5pm the car wasn't touch. Just for a tire replacement. And Alicia Mendoza the front desk girl is rude and she don't care. I get an answer if I like it good if not they cannot help me. At the end is not her business so why she would care if I leave? Terrible place. They need a better management. Update.. had to come back because they installed the tire backwards! Unbelievable...

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    2 years ago

    best customer service I have experienced in Vero Beach. Friendly and knowledgeable staff! Will go back for sure!!

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    4 years ago

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    11 years ago

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    Review Highlights - Firestone Complete Auto Care

    Got our tire replaced and checked all the other tires so that we could get on our way.

    Mentioned in 2 reviews

    Read more highlights

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    4.5
    (15 reviews)

    Oil change (13 qts) for my F250 diesel truck. They were very efficient: battery status-check,…read moreengine air filter- checked and replaced. Offered to check the transmission differentials. Asked about wipers. Showed me the final oil level on the dipstick when there had finished. They showed great cooperation and have winning process. Pricing was about as expected. I would recommend them for sure.

    I came here for an oil change. They will not let you get out of your car, so it's almost impossible…read moreto see what's going on and what they're doing. However, I could see through the small gap between the open hood and the top of my dashboard that they were putting a plastic hose down my dipstick tube. I said, "Wait, what are you doing? Are you sucking the oil out through the dipstick tube?" He said "Yes." I said, "No, I want you to remove the drain plug and do it properly". He replied, "We can't do that. It's our policy". I said, "Well, don't do it then and I'll just change it myself". He pulled the hose out of the dipstick tube, shut my hood, and said I was free to go. I left and started driving north on US-1 toward Fort Pierce. As I was driving, the low oil pressure light started to come on and off intermittently. I immediately knew the car was dangerously low on oil. I immediately pulled into Express Car Care near Edwards Rd by the railroad tracks and told him my story. When he drained my oil, he said only a HALF-QUART of oil came out! Valvoline Instant Oil Change SUCKED THE OIL OUT OF MY CAR AND LET ME DRIVE OFF. I went back to Valvoline Instant Oil Change when my oil change was completed at Express Car Care and asked them why they sucked the oil out of my car and let me leave. Of course they denied it. The technician eventually admitted that the machine was only on "for a minute". Apparently that's all it takes to remove the oil from a small engine that only holds 3.5 quarts. I called corporate headquarters and spoke with the area manager, who staunchly denied any wrongdoing and would not accept any responsibility. They denied removing any oil from the vehicle whatsoever. I maintain my vehicles diligently and know precisely how much oil I had before I arrived. I just checked it THAT MORNING. The facts are: (1) Oil level and oil pressure was FINE BEFORE ARRIVAL, regardless of what management claims to save face.. (2) They inserted a vacuum oil removal machine into the dipstick tube (3) I had low oil pressure warning upon departure. (4) Other mechanic found engine only had a half quart of oil and documented it. This is blatant incompetence and I want acknowledgement from them that if my vehicle develops any significant internal engine problems, that they are responsible but they refused. My vehicle only has 28,001 miles on it. I would recommend to never come here under any circumstances.

    William And Son Mobile Oil Change

    William And Son Mobile Oil Change

    5.0
    (6 reviews)

    Nothing but consistently positive experiences with this company!…read more They've been changing the oil on our cars for several years now. We have never had any issues, and they're very honest people that work here. We have two Lexus sedans, and they help us keep our cars in great working shape. Scheduling is super easy - we just send them a text, agree upon a date/time that works for us, and they're at our house on time. It's so convenient to stay home while your cars are being serviced, you seriously cannot beat that. Besides the nice and honest people, the good work, the consistency, and more... they also never make a mess. This is a messy job, but they keep our driveway and areas as they found them! No mess!

    Mobile oil Changes / Light duty services…read more Like everyone else these days, I am beyond busy and just to find the time for something simple like an oil change can be a challenge. I've been to some of the local drive-through oil change places and well, they do the job but I always feel like it is a sales-job. Searching for an alternative, I came across William & Son and scheduled an oil change at my house - that's right - they come to you. Perfect. You pick the day/time, type of service (they offer other services beyond oil changes) and pick the type of oil you need and that is about it. They show up as scheduled, they are extremely polite and get the job done without all the "you need to replace this and that" you get everywhere else. I've used them twice now for oil and plan on using them for brake pad replacements in the very near term. Prices seem more competitive than the oil change places / chains and you can still do whatever you need to do while they are working in your driveway. Great service Definitely give them a shot

    Tires Plus

    Tires Plus

    3.5
    (17 reviews)

    I had an amazing service at this location. Definitely recommend location. The service manager…read morePatrick was kind and helpful.

    This morning I followed my wife to the Tires Plus at 1801 U.S. Hwy 1 in Fort Pierce. My wife works…read moreabout 2 miles from this shop and figured she would take her car there for an oil change, feeling confident in that it would be done before she had to leave for her second job around 2 p.m. When I pull into the parking lot, my wife was walking to her car and she appeared upset. When I asked what happened, she stated that the person who spoke to her about her car was very rude, and that he hardly made any eye contact, simply stating that he could not guarantee when her oil change would be completed. We took my wife's car to a Valvoline shop just 2 miles down the road and her oil change took all of about 15 minutes Before following my wife to Valvoline, I stepped inside the office to let the person know that I didn't appreciate the way my wife says he spoke to her and despite not being present when he spoke to my wife, I can understand why she got upset. The gentleman, a mid-aged man with a Jamaican accent was fiddlling with a stapler when I entered and didn't so much as greet me. He looked up only when I stated that I didn't appreciate his demeanor when speaking to my wife. His reaction was a curt "what are you talking about?" I repeated what I said and reminded him of having given a good rating when I dealt with him several months ago and informed him that I would be submitting this review to corporate office. I suggest your manager(?) - I believe that's who spoke to both me and my wife - get a refresher course in customer service and just plain good manners when addressing someone. It's not what you say but how you say it. P.S - My wife and I both have the service plain for oil changes, tire rotation and roadside hazard plan and have never encountered this type of behavior from the staff at the SLW location. Craig and Jon down there are great. We chose the shop in Fort Pierce, only because of it's proximity to our job in Fort Pierce. We'll stick with Craig and Jon.

    Firestone Complete Auto Care - tires - Updated August 2026

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