Called about a leaky tire. They said they'd fix it as a complimentary service. AWESOME. Took it in, dropped it off. Super friendly guy takes it, looks it over, tells me he'll call when ready. Cool, I'm out. That was easy.
Called next day..."Uuuhhh don't know anything about your tire. Let me check on it and get back with you." Ok, cool, no biggie, I'm in no rush. An hour later no call back. So I'm in the shopping center next door and decide to drop in. Manager says: "Weirdest thing Sir, we filled it up and can't find a leak anywhere. You're welcome to take it or we can leave it overnight and check it again tomorrow. Maybe some kids are playing a prank on you" I say "Ok. Please leave it and check it again. I know it's leaking."
Call next day, " No leaks Sir, we over-pressurized it to 70psi, to simulate weight being on it and it's held solid. We can't find anything." I say, "Ok. Weird but I'll come get it tomorrow. What more can I do?".
I go to pick it up, after 3 days of being in this shop, some young guy behind the counter loads it in my truck. After he loads it, I feel it real quick and notice it feels empty. I quickly grab my pressure gauge and it reads 10psi! You have to be kidding me. I then ask the guy, "Hey, does this feel like 70psi to you?" "No Sir, feels empty. I remember this tire though. I checked it for bubbles and couldn't find any". He then fills it up and sends me on my way.
What a bunch of morons! I'm not stupid. I'm not some old man who doesn't know what's going on around me. They just lied to me because they were too busy to actually mess with my tire. Either the manager straight up lied because they forgot to task someone with this job, or their guys lied to them, which trickled down to me. Either way, they are liars and will take you for a ride and expect you to buy the crap that falls out of their mouths! There is no way they filled it, and a day later it was the same, then they put extra air in it, and the next day it was the same, then I come in and it's at 10psi. NO WAY!!
I never complained, it was a free service. I was appreciative. I didn't rush anyone. I called to check and they told me these things freely. They could've easily said it's not done yet! Would've been fine for me. It's a free service!! If people complain about free services, tell them to take it somewhere and pay for it!
I have taken my tire somewhere else. I don't know what's wrong with it, or how hard the leak will be to find, BUT ITS OBVIOUSLY LEAKING!! Don't lie to me and tell me you filled it and it's still holding psi!
Go here at your own risk! They are not to be trusted! If they'll lie about something as silly as a free tire inspection, what will they do to Grandpa Joe who doesn't know why his check engine light is on?? It's either the management or the employees. Who knows, but if the management doesn't know...You will feel the pain! Bottom of the barrel working at this establishment! Instead of being up front, the manager ( I say manager, but he was just the oldest guy working behind the counter, so I'm assuming he was management) guy tries to tell me there's nothing wrong and "Maybe neighborhood kids are pulling a prank". Give me a break! read more