Been coming here regularly for quite some time now, and it's consistently excellent service…read more Friendly, helpful staff, especially the manager, Erica. She's gone above and beyond to help me on two separate occasions.

I interacted with 4 different mechanics; two men and two women, all of them were extremely friendly…read moreand knowledgeable. I was in and out for an oil change, tire pressure and filter check etc in less than 30 mins. I will definitely be back.

Now closed due to the owners retirement…read more I'm back to doing my own work on my vehicles as there isn't anybody as good as JMS in the area anymore.

JMS has been great. I've brought my 2007 Honda Civic to them on a number of occasions and they have…read morebeen great to work with. In addition to providing quality work at a fair price, they are friendly and provide great customer service. I will continue to use them for my automotive needs.

Went for an oil change 9/28/25, got free ice cold waters as soon as we pulled up…read more Thoroughly explained everything, double checked each other and had excellent communication throughout the entire process. They show you and highlight the work they are doing from the comfort of your car, what more can you ask for? Didn't take long at all. 10/10 would recommend

Great customer service! Knowledgeable staff who knows their way around all kinda of cars! Good…read moreveterans discount! My new oil change place!

I arrived exactly at 8 am which was opening time, they were open and ready to go very promptly. I…read morecouldn't be happier with the overall experience. all the mechanics seemed very well trained, not only in the mechanics aspect, but as sales people. Very knowledgeable in all aspects of the vehicle. Literally in and out with an oil change in less than half an hour. The price point is very average, and I even was able to find a Groupon, that got the end price better than taking to the Honda dealership. I am glad they've gotten less pushy about selling wipers, lights and filters or other treatments. Valvoline corporate must have realized this was not a very good tactic. Will continue to take vehicles here in the future and I highly recommend this location.

Very convenient spot for an oil change. Got some additional service done - someone made a mistake…read morebut Valvoline made it right. All employees were nice and friendly.

Honest advise when timing belt or transmission oil do not need to be changed, as the dealer…read moreinsists. Reasonable pricing and reliable work.

I have been using A-1 auto since they opened. They are always the lowest priced in the area. They…read morealso are very honest in answering any questions as to whether a repair can wait or not. If you are a AAA member, you get a 10% discount on labor up to $50. Support this local family owned business, they are the best!!!

If I could give this a 'No-Star' rating, I would. I went to have my oil changed in my 2016 Prius…read more When I got into my car after the oil change, I noticed the engine compartment was vibrating louder than it had ever before. I didn't realize there was a problem until the engine light came on. I put it off until the following morning after I drove to work. Lifted the hood and looked for anything out of place and found the oil cap was off and resting at the front of the engine compartment. The opening for it is at the back of the compartment near the firewall. This, I learned, was the cause of the louder vibration. I put it back in and phoned the Supercenter Auto Care manager and explained what had happened and that the engine light was on. I later learned the engine light would remain on until it was reset and the cause was the engine oil cap not being in place while operating the vehicle. The auto center manager's name is Jessica. She asked me why I didn't look under the hood before I left the store. I asked if there was a video of the oil change and if I may view it. She said it was Walmart property and that I wouldn't be allowed to do so. Left me thinking she had something to hide. She said she had viewed it (this was my 2nd-3rd call), then she (obviously) lied and said the technician had replaced the cap after the oil change. She loudly argued with me and I concluded the conversation by letting her know she doesn't work well with people. I informed the store manager, letting him know the auto center would be doing better off with Jessica stocking shelves. Needless to say, I'm never going back, but will do my own oil changes moving forward.

I don't know what's going on at the Auto Center, but I called them around 4 o'clock yesterday and…read morethe phone rang off the hook for like 30 minutes. I let it ring while running around doing chores around the house. After 30 minutes I drove to the location, and found everything locked up at 5 o'clock. An employee of the Walmart Super Center told me that they close at 4. So I called today at 12:15 pm. Again it rang and rang. After a very long time someone eventually picked up only to curtly tell me that between 12 and 1 the auto center is closed for lunch and that I have to call back. So I call back at 1:30, and, you guessed it it rang and rang until finally I hung up after listening to five minutes of ringing. Is anybody even ever there? And if not, why not put up signs with this information? Or an automated message on the answering machine? Their prices are good, but this is a very aggravating, uncaring, terrible lack of customer service.

I've been bringing my car to Guy's for regular car maintenance and repair for years and have always…read morehad a good experience. They aren't a place that is going to try to sell you on something you don't need, and are honest and up front with you about the cost of the repair. A couple months ago I was having problems with my battery. They told me to stop buy and took a look at it for free (ended up being a small issue that I was able to fix myself). I also have been able to leave my car overnight for an oil change without any issues. My only gripe would be the waiting area could use an upgrade, but other than that I could not recommend Guy's enough.

The absolutely the best service and oil in New London county. We have been customers for over 30…read moreyears and we have never had a problem. Emergency services are excellent

Been going to this same Jiffy Lube for years because it is consistently efficient and great…read moreservice. Crew members are kind and helpful (I believe Corey is his name?). I trust their recommendations. Will definitely be returning to this same Jiffy Lube next time I need an oil change.

I have been here many times. The guys are always nice and pleasant. I bring my mothers truck in for…read moreher. We have had small issues here and there, but nothing too awful until this last time we brought it in. They were to fix some tubing for the break fluid. They did it finally. Took way longer than they had said. Then when I go to pick up the truck, I find out they broke the window lock on the center window in the back. Didn't bother to tell us. Did a horrendous job gluing it back on. Left the clamp on and the truck window open all night, so some one could have broken in. Unbelievable! Couldn't even have the decency to say "look I'm sorry we broke it". Never going back again!

We had four tires replaced at this garage. They severely damaged the rims on the car…read more I was told by the manager they would make it right. They took pictures and a month later I never heard from them. Be careful, not a place to rely on.

i was in town for a few weeks and had some car issues, showed up to monro the next morning and was…read moretaken care of by Ben and the crew. These guys are knowledgeable transparent and quick. Scrolled on my phone, had a smoke, made a phone call and by then my tires were rebalanced and rotated. Ben had answers and an estimate for me to look over and compare prices with other shops around. They explained everything well without trying to sell you extra services or get you worried your car is going to fall apart if you dont have said service completed that same day. Left feeling reassured and made up for the horrible experience at S&P oyster

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

On 2/27/19, my 2009 Ford Mustang was examined by Rich's Service Center LLC, and Estimate #9855 was…read moregenerated. This Estimate documented the need for the following replacements: (1) the oil pressure switch, thermostat housing, and power steering pump. On 4/10/2019, Rich replaced the oil pressure switch and thermostat housing. Immediately upon return of the Mustang, the oil-pressure gauge began to intermittently shift from E to F and the dashboard oil-pressure icon illuminated as well. On 4/15/19, the Mustang was returned to Rich's, to remedy the issues of the gauge shift and icon illumination. Bethany Silvia informed me that the problem remained and the condition of the Mustang was my responsibility. On 5/10/19, my wife was driving home, during which the Mustang began a "rat-tat-tat" sound that gained volume. She was less than a mile from Rich's and managed to drive there safely. On 5/14/19, I was informed by Rich that there was a problem with the Mustang "deep in the engine." I then picked up the car from Rich's and drove the Mustang across the street to Karns Automotive Sales & Service, for a second opinion. On 5/15/19, Dan Karns called and indicated the cause of the loud engine noise was the fact that there was no oil in the engine and no reading on the dip stick. Dan added five quarts of oil. The internal noise persists, and the car cannot be driven. A new engine is needed.