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    Goodwill - Maple Grove

    3.3 (17 reviews)
    Open • 10:00 am - 8:00 pm
    Updated over 3 months ago

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    Ask the Community - Goodwill - Maple Grove

    Review Highlights - Goodwill - Maple Grove

    “I have to say that this is probably the nicest Goodwill location I have been to.”

    Mentioned in 2 reviews

    Read more highlights

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    The Salvation Army Thrift Store & Donation Center

    The Salvation Army Thrift Store & Donation Center

    (6 reviews)

    Stopped in here on my way up to Little Falls. It took me a while to figure out what color tags were…read moreon sale since they don't post them but they are on announcements and there's a monitor on the ceiling near the checkout area. I found a book and some stick on nails I waited in line for and knew the cashier was not selling items that didn't have tags (there's a sign up front that says this policy too). However I thought all books were a set price and didn't worry until it was my turn and she asked if the book had a tag. I said no and told her where I found the book on the shelf. She said she can't sell it without a tag and just stared at me as if she was waiting for me to either put up a stink or ask more. I just said well I guess I can't buy it then? She set it aside. I did ask if she could just price it or get a manager and she said she was a manager and left it at that. Why was it on the sales floor then without a sticker if you have this policy? She said it would be out on the floor in the next day or so after getting a price. I stopped by later in the week after that to see if I could find the book again but I sadly couldn't find it, I got some other items instead and the gentlemen this time was super friendly and was astounded at hearing about my previous visit. If I knew about their policy beforehand I would have just taken a sticker off one item and put it on the book...I won't stop here again as it's out of the way.

    This location has DRASTICALLY raised prices in the last year to the point of making it almost as…read moreexpensive as a Walmart. Aren't these items all donated?! Goodwill is expensive too now, but at least video games and DVDs have a set price. I just walked out after they wanted $14 for donated DVDs. Unthinkably high price. I'll give the store credit for its cleanliness and organization, but shopping has become very difficult.

    Goodwill - Brooklyn Park Outlet

    Goodwill - Brooklyn Park Outlet

    (16 reviews)

    My first time at the Goodwill Bins went a little too well... definitely had the thickest stack of…read morefinds compared to my 2 friends. We went during a cloudy afternoon so it was the perfect activity. I got to observe the new bin rush from the side, and later participate in one as well. I get people are enthusiastic even outside the new bin drops, but some large parties kept hogging side sections when I was trying to go through them in a flow. I kept thinking about other things I wanted to see/do in the Twin Cities though so couldn't lock in to the level I really wanted. Next time I'll need to spend a whole day here and be more liberal with my narrowing down step. Unfortunately not trying on everything at my friend's apartment wasn't a good idea because now I'm back in Texas and some items don't fit right.

    The goodwill outlet center / "bins" is quite the experience haha. You can tell a lot of people are…read morethere all the time and are "professionals", but I still enjoyed it as a casual thrifter! There are rows of bins, probably 40-60 in the store, and they are filled with clothes, household items, shoes, games, etc! At first glance most of it is less then appealing, but there are definitely hidden gems in these bins! I walked away with a jacket and top for my partner and pants for me! No dressing rooms. There are a ton of people there typically too, so be prepared to be in close proximity and searching bins together! Some of the bins smelled and overarchingly the experience is a little gross when you think about it too long haha. Being gloves if you want and wash up after, you'll be fine! They switch out the bins maybe every 30mins-1 hour, and this is when you find the best stuff that hasn't been picked over. The staff was friendly enough. I was surprised by the prices. You pay by the pound, which is cool! I still expected it to cost less though haha. It was roughly $4/piece for everything I got. Again nothing crazy and good prices for thrifting, but I still expected it to be "dirt cheap" given these items are at their final destination. Overall it's a place I'll come once or twice a year to mix up my thrifting :)

    Unique - Wall of bags containing various similar  items

    Unique

    (72 reviews)

    $

    Despite the names, it's pretty much set up like Savers. If you're familiar with Savers, and their…read morelayout, you'll have no issues navigating this store. The store is clean, organized, and with employees who are constantly tidying up and restocking. Shelves were well stocked while I was there, but only 1 thing caught my eye as a MUST HAVE. In the Home section, I especially liked the mixed bags of items on the wall. For a low price you get a variety of pre-selected like items all bagged up. Each bag is different; there were arts and crafts bags, home decor bags, toy bags, kitchenware, and more. When it comes to pricing... I think value is subjective. One person may think a $8.99 vase is too much, the other may think it's a steal. You have to see and decide for yourself. Keep in mind inventory will vary, depending on when you go. However, during this visit there was a good amount of purses, curtains, accent pillows, throws, and books. More than Savers- Columbia Heights and Woodbury which I've visited before. One thing I didn't notice were fitting rooms (just like Savers). However, there were public bathrooms. If you're looking to check out a few thrift stores while you're on the road, Arc Value Village, and Legacy are not too far.

    Formal Complaint Regarding Treatment by Donation Manager on August 2, 2026…read more On August 2, 2026, at approximately 3:30 p.m., I came to Unique to donate three bicycles and garden fencing. I have been a customer and donor at Unique for many years and have donated similar items, including fencing, in the past. When I arrived at the donation area, the manager on duty informed me that Unique could not accept the garden fencing. I explained that I had donated fencing previously, but I understood and did not argue with his decision. I then turned toward my vehicle to remove the fencing from my trunk so that I could access the bicycles. As I was doing this, the manager said to me, "I told you we can't take that!" I explained that I had heard and understood him and that I was simply removing the fencing from my vehicle so that I could get to the bicycles. At that point, I asked him not to speak to me anymore because I felt that his tone and manner toward me were rude and were making me uncomfortable. Despite my repeated requests that he leave me alone, he continued engaging with me. I repeatedly told him to stop speaking to me and leave me alone. Instead of respecting that request, he took out his phone and began recording me, stating that I was making him uncomfortable at work. This escalated the situation significantly. I was attempting to disengage from the interaction, yet he continued to engage with me and record me after I had repeatedly asked him to stop. I began raising my voice and yelling because I felt unsafe and wanted to draw attention to what was happening. This is particularly concerning to me because this was the third interaction I have had with this same employee that has made me feel uncomfortable. I have been shopping at and donating to Unique for many years, and I have never experienced this type of treatment from any other employee. I believe that race may have played a role in the way I was treated. I recognize that I cannot definitively know his motivation, but the repeated nature of my negative interactions with this particular employee has caused me serious concern. I do not make this allegation lightly. During the interaction, I asked to speak with his manager. He told me that he was the manager. I then asked for his name, but he refused to provide it. He subsequently threatened to call the police because I was yelling. I told him to do so, as I was not threatening him or attempting to cause harm; I was trying to get the situation to stop after repeatedly asking him to leave me alone. After I removed the bicycles from my vehicle, I parked and entered the store because I wanted to speak with another manager and formally report what had occurred. As I was preparing to speak with management, the same employee approached me again and stated that I was "causing a scene" and accused me of calling him racist. I acknowledge that I did call him racist during the interaction because, at that point, I was extremely upset and felt that I was being treated unfairly. I was eventually told that I could call the store at 9:00 a.m. to file a complaint with a manager named Gabby. I again requested the employee's name so that I could accurately identify the individual involved. I was told to simply refer to him as the "manager on duty of donations," by another manager. After doing some research I learned his name is Joshua P. Rapke. I am extremely upset by this experience. I am not someone who routinely files complaints. In situations where I have had poor customer service experiences in the past, I have generally chosen to simply stop patronizing the business. However, this interaction was different. I left feeling disrespected, uncomfortable, and genuinely unsafe, particularly because I repeatedly attempted to disengage from the interaction and my requests were not respected. I am asking Unique to take this complaint seriously and investigate this incident, including reviewing any available security footage and determining whether the employee's actions and conduct were consistent with Unique's expectations for managers and employees interacting with customers and donors. I would also like this complaint documented formally and would appreciate a response regarding the outcome of the investigation and what steps will be taken to address this situation. I have been a longtime customer and donor, which makes this experience especially disappointing. I expect to be able to donate and shop at Unique without being subjected to confrontational, intimidating, or disrespectful treatment. Outside of this particular employee, I love Unique. Just tired of the treatment I get from this one man. Avoid this man at all cost! Manager Gabby followed up with me and apologized and let me know the incident is being handled internally. I appreciated the call.

    Goodwill - Champlin

    Goodwill - Champlin

    (4 reviews)

    $

    2018 is here, and even though it keeps snowing in Minnesota, it still is spring, and you could be…read morecleaning out your closets. Goodwill is close to the house, and they take a wide variety of goods and with the drive-through drop off it's easy to minimalize your lifestyle. If you have any skeletons in your closets, leave those at home. The Art of Swedish Death Cleaning and Goodbye Things got me jumpstarted to donate, recycle and reuse for 2018. We live in a small house (yay, less cleaning) and I'm working on making a combination home office and guest sleeping space. Moving things on and not having excesses is a great way to accomplish that goal. I like how simple dropping things off at this Goodwill is. The young man who accepted our donations was helpful, fast and courteous. In the vehicle were an odd mix of furniture, household goods, stuffed animals and knick-knacks and now all of them are on their way to make someone else's day. Less really is more.

    Called twice to give heads up that i had a 17' U-Haul with lots of furniture. Both calls the reps…read moresaid that was "ok" or "i will let management know". i arrived and the older, female managers appeared. I yelled twice from the truck (on opposite side of where they were standing in the bay) to confirm if i was parked ok. they never reply until 4th attempt with "i don't care". Got out of the truck and they proceeded to say that "we cannot help unload". what??? My point to them was it sure would've been nice to let me know when i called twice before. One said "i would've told you". pfffft....does lots of good now. i retort, "your staff didn't tell me". obviously the management is responsible for staff performance/training. all they are concerned about was that i not talk so loudly. mind you i was not yelling or berating but upset yes. that i had a 17' foot U-Haul stuffed to the gills with furniture weighting between 20 lbs and 250 lbs. So yes i did it but that is not the point. they should've let me know. they kept saying "it is b/c of covid". i pushed them on this and then they changed their answer to "it is policy". sheesh...they have a Goodwill store full of people, they both were not wearing masks mind you, and they are now all of a sudden afraid of covid? of course they do not say "thanks' for the donation. greedy, unprofessional, and worst - unreliable. never again will i donate to them. if i had known they were representing Goodwill, would've at least taken to another store location. Worst managers, incompetent.

    Goodwill - Maple Grove - thrift_stores - Updated October 2026

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