Here is a clearer, more polished rewrite that keeps your honest tone but improves flow and…read morereadability: I have visited the new expanded location several times now. There are some things the store does very well, and some areas that are clearly struggling. First, the space is much larger than the previous location. There is plenty of room for merchandise, and they seem to have many kind volunteers working there. The furniture and home goods section is organized fairly well. However, the shelves are extremely packed with merchandise, which may be related to the pricing. Many items feel overpriced for a community thrift store, which likely slows down how quickly things move off the shelves. The layout is also a bit confusing. It almost feels like two completely separate stores. Furniture and home goods are on one side, while clothing is in a different area. What makes it more unusual is that you cannot pay for clothing on the home goods side, or home goods on the clothing side. You also have to go outside to enter each section. It seems like this setup requires twice as many volunteers and makes the shopping experience less convenient. The pricing on the clothing side is actually very good, but the organization is quite poor. I found high-end men's shirts, such as Brooks Brothers, mixed in with women's clothing. There were several other similar examples of items being misplaced, which made browsing more difficult. I have visited multiple times before writing this review because I hoped that, after the expansion, the shopping experience would improve. Unfortunately, the store actually felt more organized in its old location than it does now.

This is a thrift store and food pantry. I didn't go and look at a lot of the things there because I…read morewent to pick up an eBay order, but I went in the wrong side first, and they already knew why I was there and sent me next-door. That in itself told me that one hand knows what the other is doing, and it's obviously really organized. Second, when we went in the thrift store side, it smelled clean. On that side, they were super nice too, and my eBay purchase pick up was super smooth. Purchases that you make their go toward providing food for people who need services from the food pantry. Even the eBay purchases go toward that. I feel better about a purchase if something good comes out of it for somebody else too. That's important to me and my family. I highly recommend this essential part of the community!

Please support this thrift store, it's for a good cause, hello?! Pets!…read moreI come here occasionally to donate, please bring towels, blankets, any clothing in good shape, any toys in good state, home decor, etc. I think the good items you donate can definitely support this great cause instead of going other places that do only for profit.

Austin alive is my preferred place to bring my valuable donations. They use the money from these…read moreproducts to help animals in need. There are so many animals in Williamson County that need a home; there's more than the shelter can hold. We need to help this cause. The store is very clean. The employees are very friendly. Their products are good.. They have Christmas stuff that is still in the box. They have China, they have games, they have clothes. It's a really great place to buy gifts. They always make sure you have a receipt so that you can write these donations off on your taxes, now that's a win/win. I highly recommend you visit the store , weather for shopping or donating, Austin alive is a good decision.

Listenn!! The store has clothed my kids and my friends kids... thank you to everyone that donates!…read moreWe find such nice clothes for our kiddos here.. and if i'm in a browsing mood I can find things for my house too .. we love to thrift

Out of all the thrift stores I shop, the Salvation Army ones are my favorite. They are all usually…read moreclean, well-mainted, organized, and have plenty of merchandise to offer customers. This one is located close to the hotel where I'm staying. Mom and I had a great time visiting this particular location. Unfortunately, I didn't find anything worth purchasing. If I'm ever in the area again, I wouldn't hesitate to shop here again. Please check out this place.

I prefer to thrift for many reasons: the dopamine rush of sifting through different things…read more(anticipating finding the perfect item), feeling all the different fabrics, and it's a little better for the environment, etc! Uptown Cheapskate is often more organized than you'd think. They also have sales all the time. Items are priced fairly, so it's even better on your wallet. Everyone is always very kind and informative. It's busy on the weekends but if you can sneak in during business hours, it's great.

I've been into this location a few times and have always had a good experience. Today I went in and…read morewas blown away by the helplessness of the staff. While on the floor I grabbed so many items that I was dropping them. Out of nowhere a sales associate offered to take them to the front and hold them for me. Then when I got to the register I was missing a tag. The young lady at the register searched and searched and eventually found it. Everything rang up perfectly and I left extremely happy. Thank you so much!

I was home from out of state visiting family and decided to pop in and check this place out…read more I have to say the woman who checked us out (I believe she was the owner) was amazing. She was so friendly and helpful and we ended up chatting for a while. I bought a few shirts and the price range was $30-40 which is not bad for boutique prices. The shirts are now my favorite! The store itself was adorable and I wanted to buy everything haha but we are moving over seas so I'm trying not to buy more stuff that we will have to ship. But if you're looking for a place to buy cute home decor or super cute and comfy woman's clothing or jewelry I would definitely check it out!

This store has the cutest stuff from clothes to jewelery to home decor - reasonably priced also!…read moreThe owner and the other ladies who work there are incredibly sweet and personable. I find something I don't even know I'm looking for every time I go in and love supporting local businesses. While I have not yet attended any, they offer all kinds of furniture refinishing type classes as well. I can't wait to join in on one in the near future!

We've made a hobby out of venturing into each Goodwill Centers to see what we find. You could go…read moreeveryday and find something new there. Interesting that we find the same faces that venture inside and scavenge for items both new and old. I also like the holiday spread of Halloween costumes as you enter the storefront. All new costumes and entertaining to pour through for this holiday! I'd say if you're not finding anything on the store shelves come here. You're bound to find or make an epic costume this year!

I never done the bins. I had a Goodwill before, but I was in town without my children.( no kids…read moreallowed) packed my gloves and gave it a shot. Most of the items I found in bins were meh. Now I'm coming from out of town. So my expectations of scoring a cool item was probably higher than necessary, but it just seemed like what was coming in was kind of crap. Only spent $20 filling it up with a good handful of items, but I wouldn't go out of my way to do it again.

Who is pricing these items? $20 for a used mall-brand blazer? $10 for a used small plant pot? $30…read morefor a lamp with no shade? Now I love this store - it's so organized and clean. Everyone is incredibly friendly. But these prices are a little ridiculous.

Store is well organized, very clean. Staff is friendly, good location, and definitely lots of good…read moreproduct and even better vibes!

I'd never been to this Goodwill since I live in Austin, but I was in town for a 5K and decided to…read morepop in after breakfast. The store was clean, well stocked, and everyone was super friendly. I was just checking to see if they had a TV table for my daughter's new apartment. She wanted to get her 55-inch TV off the floor, and they actually had two to choose from. Both were nice, but I went with the cheaper one. The employee explained how it works: rip off the tag, pay for it, put a "sold" sign on it, then drive around to the donation drop-off area where they bring it out and load it in your car. Super easy, exactly like they said. Everyone I talked to was kind, upbeat, and genuinely helpful. Not sure why this location has some bad reviews, because that wasn't my experience at all. Goodwill's always worth a quick stop, you never know what you'll find, especially if you like thrifting or just don't want to spend a ton.

I've been a Goodwill customer for several years, but recently, with the new changes, I took the…read moreinitiative to look closely at my receipt and realized that they are not honoring the 60% discount that is supposed to be offered on Wednesdays. Instead, they are only giving me a 40% discount on all items with the designated color tag for the supposed 60% off. I have two receipts from different Goodwill stores, and I did this on purpose to verify if the computer at one of the stores was malfunctioning, because I dared to question the cashier and she told me that maybe her computer was faulty. But I realized that the same thing happened at another Goodwill store.

Worst selection of pictures and mirrors ever. One mirror…read morewas double the price should have been. Store disorganized and dirty. Employee not helpful.

Mom and I were on a mini-vacation and shopped at quite a few thrifts stores while we were in the…read moreRound Rock area. As has been our experience at the other locations, this one was very clean, organized, and had a lot of merchandise to offer. Unfortunately, we didn't find anything that we couldn't live without; however, we will be back to shop here. Great way to represent Goodwill!

The employees here are not very bright, the AAA batteries that I was trying to purchase are on sale…read morewith a large advertisement yet the employees said that that's not the actual price and instead, I have to pay double!? Plus the overall selection is just okay I did not find anything worth purchasing

This is one of the newer Goodwill's in The Austin/Round Rock area that opened in 2021 or 22. It…read moresits on the very busy University Boulevard about a quarter of a mile east from I35. It is very spacious, and like most Goodwills, the majority of the floor is given over to clothing. It has four dressing rooms and plenty of parking. They have a lot of new clothing to sell as well as used. They have a large donation drop off area. They also sit right next to White water car wash.