I generally have a really good experience at this goodwill however today was definitely an experience I will not forget. I had come the other day with my friend and I were shopping the cashier was super friendly and talkative however she informed of the WRONG store policy and the WRONG return policy which in turn I was not able to actually "bring back" the items like she said I would so easily be able to return. I do understand that this is a goodwill but what I don't appreciate is giving false information to customers in order to make a sale on a product. So as you can imagine, my surprise when I returned the following day to make the return as I was told I would be able to if there was an issue, the Male cashier was So rude! So unfriendly! And just aggressive! And just offered no help besides for frustration. When the assistant manager "tried" to help me she ended up giving me the managers number which got nothing resolved the manager asked me why I wasn't talking yo the assistant manager and it was just a whole joke of a mess. If you come across this post good luck at this goodwill. There are better second hand stores that actually offer better service! And a friendly atmosphere! I hope they get some training over there. They definitely need it. read more