I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!

When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

Outstanding Service!…read more From the our very first consultation to the final installment, the process was smooth, professional, and efficient. The owner explained all of our options clearly, and helped us choose the best system for our family home. I really liked that he didn't try to sell us things we didn't need or was out of our budget. The installation was fast and thorough. He took the time to walk us through how everything worked and made sure we were completely comfortable using the app before he left. I highly recommend Soundwave Precision Media!

John is a master. I would not look anywhere else, he completely understands everything. A complete…read morepro. I would absolutely Recommend John absolutely. He was able to take care of our complete house, with ease. No need to look anywhere else, hire John!!!

We were very pleased with Jan's work from the beginning to…read moreend. We used his service for a/v, ranging from putting in hardline internet connections, testing out mesh systems, and speaker work. He was very responsive from the get-go, called back quickly and showed up when he said he would. He was very knowledgeable and patient in explaining questions that we had. He didn't try to upsell products. His prices were very competitive and he set expectations upfront regarding cost and did not try tack on additional charges. Quality of his work was exceptional. Jan exceeded our expectations, was very easy to work with, is a great guy and had a great attitude. Glad our neighbors recommended him to us; we plan to use him again with any a/v related support.

Excellent service from beginning to end. We called Holtkamp to get a quote on a Mini-Split system…read morefor our basement completion. The appointment was made very quickly and the sales man Alex was very personable, professional and knowledgeable. He offered three great options and helped us understand how each would serve our needs. We made our decision after two days. We went with Holtkamp over two other offers because the pricing was competitive and the representative for Holtkamp presented them as a more trustworthy company. The technicians who completed our install were very professional and completed the job as requested even with my last minute changes and request. Thanks Holtkamp! Anna and Ronald Gatlin Lawrenceville GA

Always on time friendly, courteous, professional. Pedro Brandon are always quick, and good at what…read morethey do. I love having the maintenance plan. The best thing may be how well they communicate, never leave me hanging, wondering when they will arrive. Usually the most frustrating thing with home service. I wish every company I dealt with was as reliable and dependable as Holtkamp.

They came to my home to install a Tesla charger. They were very professional and friendly and did…read morea great job! They showed up on time and their pricing was very fair. The actual install looks very nice in my garage and they left my home very clean (just the way they found it) after they finished the install. I would highly recommend iTrust Home Services for your electrical needs.

Had an amazing all around experience with iTrust. Christy was able to work around my schedule and…read morecoordinate my Tesla charger install. The installation techs (Patrick and James) were very knowledgeable, professional, and efficient. They installed my charger within an hour. Would definitely return for any of my electrical needs. The price was very reasonable as well. I would highly highly recommend.

I would like to highly recommend Radiant Electrical for the stellar repair job they did on wiring…read morefor a new dishwasher. The existing wires were damaged and needed to be replaced. Andres was knowledgeable and professional, explaining all the work he performed. He also did an inspection of our breaker panel. Excellent service!!

I was inundated with responses when I submitted my request for services. While other companies…read moreprovided quotes without even looking at my garage, Andres provided an honest response and explained that he would like to learn more about my needs, before providing a quote. Andres was more interested in my needs than my money. After we spoke, Andres provided a detailed quote. The job only took a day, but Andres talked communicated throughout the process and even offered suggestions, which were better than some of my initial ideas. I will definitely use Andres again. It's his business (minimal if any overhead), which led to better communication, less confusion and a fair price that matched the initial quote.

Troy with Telly Wall was amazing .. customer service was best I ever seen ... I am so happy that I…read moreused them to hang my tvs .... My house is perfect because of them!

Trust me don't waste your time!!!!!! They will constantly make an appointment with you only to not…read moreshow up. I guess his wife is the appointment setter whenever she realizes you're a woman her attitude gets nasty. I called for the 3rd time to see where was the technician I went out my way to be home she told me they cater to a lot of people and coming from Alpharetta to loganville was too far... this is after the appointment was set up. Wow

Juan was amazing. He was reliable, competent, and very personable. I really enjoyed working with…read morehim, and I wish him much success in the future.

Juan was great. I called him to have 3 TV's wall mounted. Hiding the wires was a requirement and…read morehe offered several solutions and had everything with him to do whatever option we chose. The TV's were hung perfectly (even according to my highly critical wife :). Very professional and friendly. I highly recommend. I saved his info for any future needs.