Got a second cut here which was also great. My first cut was free and they don't list price ranges…read moreonline, so had no idea until checking out that my wash, cut, and blow-dry was $62.

Unfortunately the worst experience ever. I have literally never left a review before, but this…read moreexperience was honestly really horrible. Would not recommend. I came in asking for a basic brown balayage with lighter pieces and made it very clear that I do not like red tones in my hair. I even showed a reference photo. I ended up with noticeable HOT PINK highlights, which was completely unexpected and not what I asked for at all. There was no conversation or confirmation that any kind of pink tone would be added to my hair. I gave the salon a chance to fix it and came back, spending over 8 hours across 2 days trying to correct it. Unfortunately, the end result still has red undertones and now looks muddy, not like a balayage. What made the situation worse was the way it was handled. The owner was dismissive and blamed the result on a very slight color filter on my phone, saying I "should have known" I was getting pink. Even if a photo looked slightly warm, that does not justify adding hot pink tones without clearly communicating that to a client first. The owner honestly seemed annoyed that I was there and barely finished drying my hair. When I expressed that I was still unhappy after spending $300 on something that wasn't what I asked for, I was told I would have had to pay that amount regardless, and the conversation was essentially shut down. I also tried calling afterward to resolve things and never received a response. I understand that miscommunications can happen, which is why I gave them the opportunity to fix it. But the lack of accountability, poor communication, and unprofessional attitude made this a really frustrating experience. I literally cried for hours straight after coming home with pink hair, and then to be told it was my fault and to not be offered a discount/ partial refund is CRAZY. This is the reference photo I showed, what I received, and then the "correction"

Dawn is fantastic! I am always pleased with the way my hair looks after a visit to see her. She is…read morean amazing stylist.

Karen is the best! She is highly recommended by a lot of people in the area for cuts, highlights,…read moredyes. The salon is nice, calm, clean, and all the workers do a great job!

Went there about a month ago, first time. Hadn't had my hair cut in over a year because the last…read moreperson to cut it in a totally different shop did such a lousy job and at about twice the price. Waited not very long even though there were many guys waiting to get their hair cut. Everyone was a walk-in that day. They were completely fair in the order of times people walked in. I got a woman who listened to what I asked for, my hair is thick and wavy and often unruly, gave me the haircut I asked for. Plus she was pleasant and on the quiet side, which to me means she's paying attention to what she's doing! She then blow dried my hair keeping the waves, and I left feeling and looking like a million bucks! Yes, I would definitely go there again! Every everyone in this little shop was pleasant.

I absolutely love this location!…read more Hanna cuts my hair and always done an amazing job!!! Before I found her, I never went to a stylist twice anywhere because nobody ever cut it the way I liked...until Hanna! She has great advice and is easy to talk to. As long as she's working there, I'll never go anywhere else!

My daughters and I used her for a wedding, it was a great experience and would utilize her services…read moreagain.

I started coming to Channa in 2022, when I hadn't had a haircut in several years. I found her here…read moreon Yelp, after spending a couple weeks combing the internet for a stylist. She has SAVED my hair! Not just with the cut and color (we do glazes), but with hair tips too - the shower water filter has been the biggest game changer for me. I live in Arizona now and whenever I am visiting New England, I try to get a haircut with her. I haven't found someone here who comes close to as good. It's worth going out of your way to see her!!

DO NOT GO TO THIS SALON !!!! DO NOT SEE TAYLOR!!!! ZERO…read moreSTARS Both my mother and I got our hair done last week. We both were not happy. I cried when I got home. She insured us. She would fix it next week so this week we texted her to book an appointment for her to fix our hair and she said that we can seek service elsewhere when a week ago she promised to fix it. We spent $280 on nothing do not go here. Do not see Taylor you will get scammed.

warning. I am a former client of hid. Stay away from the salon unless you want to get your hair…read morefried off. they say the stylist are very knowledgeable which is not true because if they were knowledgeable, I wouldn't have lost all my hair due to Eddie Cruz. there's a reason why he got sued.

I came to Candela shortly after moving out of the city to North Andover... and am SO grateful I…read moredid! it was hard to leave the colorist I'd been seeing years but I just couldn't justify the long commute into Boston and back anymore. Fortunately, Lauren put me right at ease straight away -- it was clear from the time of our consultation that she was dedicated to making sure I'm super happy with my hair. And she definitely delivered! We talked at length about all my different options for achieving the high-dimension, low-maintenance blonde I wanted... including balayage, foils, root tap/shadow/melt, money piece, etc. and finally settled on a plan that would match the ook I was going for without damaging my hair too much. Lauren was honest with me from the get-go about what she did and didn't feel comfortable doing in terms of maintaining the integrity of my hair (we skipped bleaching the ends for that reason), which I really appreciated. From the moment she started painting to the toner and blowout/styling, it was clear that she *really* cares about her work, as well as the client's satisfaction. And I truly don't think the tone of my blonde has ever looked better! Not to mention, Lauren's sweet, friendly, accommodating presence makes for a really pleasant experience all around. Especially if you're looking for a "lived in blonde" that grows out softly and beautifully, I highly recommend her! 10/10

MY FAVORITE HAIR SALON i had to write a review today but i've been coming in to see tiffany and…read moreshe's literally an angel! i love my haircut, it feels so full and she completely restored it. i have been coming here specifically for my cuts because they're the best and give me exactly what i'm asking for! i owe my hair growth and loveliness to tiffany, jenny has an amazing girl squad and will continue to recommend for cuts and colors!

I had the usual "first-time" jitters when I walked into Smooth Hair Salon but my fears were quickly…read moredispatched. Ritchie, at the reception desk, was quite warm and welcoming. Stephanie further put my mind at ease, asking me a lot about what I was looking for before getting started. I came away with the cut and presentation I wanted and a few extra dollars still left in my wallet, even after I left a substantial tip to show my appreciation. I highly recommend Smooth Hair for anyone looking for a salon in the area! I will certainly be going back.

It was a good place…read more This was a good hair salon. Every time I went there, I was happy. But my favorite stylist left. After that I tried other stylists and they were fine. And always very gracious. I never felt awkward going in. I always felt very comfortable.. The last time I went there. I was gushing about how much I liked it there. And I said I hope you guys never go away... They must have known they were closing, but they never said anything. I left there with my latest stylist's card... I had a weird feeling that they were talking or laughing about me behind my back. Because I swear about a week later the whole place was closed permanently. I have no idea what could have happened. But possibly when covid hit, the salon took a financial hit. I actually don't even like going for haircuts, but this place was special...

I went in for a haircut by Danae and I left the chair completely obsessed!! It was really important…read morefor me to go to someone who knew how to give me the hair cut I wanted of layers and volume without completely taking everything off the bottom because I have super thin hair. Honestly she did so good i will continue going back

Couldn't be happier with my hairdresser Erin! Every visit is amazing--I always leave loving my…read morecolor, haircut, and blowout. She truly has an eye for detail and makes me feel & look good every single time. Highly recommend this salon!!

I took my son yesterday for a cut and I got waxing. My son's hair came out great and Cassie even…read moreshowed him what product and how to use it so he can do it himself. My eyebrows were sooo overgrown, Cassie once again worked her magic. My eyebrows look great! I highly recommend stopping by there for all of your hair and waxing needs.

Came in for a foil + tone with lilly a couple weeks ago and left feeling SO happy. I'm on a slow…read morejourney to platinum and wasn't getting the lift I wanted elsewhere, so I tried something new, and she did exactly what I asked for and got me pretty light. She painted a balayage in some areas where there was heavy warmth and it evened my blonding in the back a lot. She took her time but wasn't slow, and she's so gentle with her hands! Can't wait for my next foil.

Im disappointed to have to leave this review. I've been an intermittent client at Aesthetics…read moreExchange going back to roughly 2022. I utilized a few laser package specials and had AMAZING results, once with Renata and another time with Jessica. My skin had the normal several day sensitivity and rapid cell turnover with glowing skin coming through among other great results like scar reduction, reduction in fine lines and pore size. Unfortunately this was not my experience with the new laser machine that was used on me in February. Why have I waited so long to post a review? It takes time for laser to really show full results. I can say however that I initially had zero pain during treatment (like the laser wasn't effective) even though the practitioner stated that I was on the "highest setting". Do I like pain? No. Does it signify that Micro injuries are being created to initiate collagen production? Yes. Additionally I had zero skin turnover and no new laser glow like I'd had in the past. I tried to keep the faith and wait it out to see if I would have results but I unfortunately did not and I feel duped, kinda like they pulled a bate and switch by using a new laser on me without letting me know ahead of time. I want to also mention that I got the Triple Stack Laser, the strongest laser combo offered and as I said, the practitioner stated that I was on the highest setting. I'm glad I bought it at a promotional price rather than the full $500 dollar price. I do have experience with laser and Morpheus8 at other providers in addition to the treatments I've received at AE. The results in this case spoke for themselves. This new machine they use is ineffective and a very unfortunate waste of money as I chose AE over receiving Pico laser at a provider closer to my home because I had good experiences in the past. I'm happy to be closer to laser season so I can take advantage of a more reliable provider.

OMG what a treat! I recently tried the Ultimate Japanese Head Spa Treatment and fell in love. I've…read morealways been someone that got massages just to work out the kinks, but never really knew how to relax. As soon as Donna started this treatment, I thought "now THIS is relaxation". It was the total package! Every time I thought my time was up, she had something new to pamper me with. I can't even wait to treat myself to this treatment again!