Bought a Groupon. When arrived was told that they don't have the oil in the Groupon ad. Mobile 1…read morewas going to be an additional 89 bucks. Don't appreciate the bait and switch. Will not be doing business with dishonest businesses.

Stopped for an inspection, the realized I was due for an oil change. I appreciate the effort they…read moremade to make sure my truck was current with the required maintenance. Dylan and his team were fast, clean and efficient. Would definitely recommend to family and friends!!!

I had a nail in my tire causing it to leak air. I was recommended this shop on Facebook and they…read morewere able to help me right away. I was in and out in about 45 minutes, and the service was quick and easy. Reasonably priced too! I would definitely recommend them and return if I need to in the future.

Honest quotes that are competitive for repairs. They do a great job and are quick too! Highly…read morerecommend.

I had a great experience at Kwik Kar Lube & Tune. Even though I showed up just 10 minutes before…read moreclosing, Jordan, Jacob, and Josh welcomed me with open arms and took care of me without making me feel rushed. They were friendly, professional, and worked quickly to get everything taken care of. The highlight of my visit was Travis. He went above and beyond to make sure I had an excellent experience and truly made the visit even better. It's rare to find customer service like this, especially at the end of the day. I really appreciate the entire team's professionalism and positive attitude. I'll definitely be coming back and highly recommend them!

Went here for inspection. Got me in and out within 20 mins even with a couple cars ahead of me…read morewaiting for inspection as well. Highly satisfied & excellent value.

Service has been quick and friendly! Faster than going to the dealership! I haven't had an issue…read morewith an inspector not being available for an inspection (which is great!), and I was able to come in for an oil change without issue on Saturday morning. They were informative and showed me my cabin filters and suggestions to replace. Great experience. My synthetic oil change for my Toyota CHR was 79.99.

This is the only place I take my car to for an oil change, inspection and tire rotation. They are…read moreso quick! Not to mention they are always SO kind!

Won't be back. Don't let the name fool you. Not honest or transparent at all. I came in with a…read morevapor valve needing to be replaced, something I knew because I used my error code reader. Sure, still charged me $185 for diagnosis. Thought I was getting taken for a ride by my Carmax warranty because they were only willing to pay $66 towards the $160 charge for the part. Turns out that is exactly what the part retails for, checked AutoZone and genuine Chevy parts online. This place doubled down, they reserve the right to mark up the parts as they choose on some margin they weren't able to disclose to me, wouldn't tell me how much they paid for my part, just that they weren't gonna budge on what they charged me. Ladies, make sure you ask ALL the questions, don't let anyone think you don't know what you're talking about before you leave your car with a mechanic shop like this one.

Absolutely stole $400+ from me…read more Visited them in September 2023 because my A/C was not working properly. They informed it was just time to recharge the refrigerant and it would be around $430. I said this seemed steep and they said it would be $120 if I did nothing and just picked the car back up for their diagnostic fee, they gave a big pitch about why it cost so much for this type of refrigerant and their work includes a warranty and yada yada. I said fine go ahead. At which point I looked up Autozone's cost for a can of the refrigerant with a gauge and it was $150. So I called them to tell them not to do the work, I would just do it myself. A full 8 minutes had passed and they said "sorry, he's already finished and parking it now." $430 for 8 minutes of work must be nice especially when they don't stand behind it at all. Fast forward to the end of February, it finally had a day warm enough for me to turn my a/c on again and now it's doing the same thing it was when I brought it in. Called them up and they said yes I'm still in the warranty. Take the car in. They determine there is indeed a leak in the valve and argued with me for having the car for a few months since the last time, I informed them that the months between September and February are known as winter and I hadn't been using the A/C. They agreed to honor their service warranty and fix the leak but asked me to pay for the lost refrigerant which is magically now only $108 lol. I was about to resign and agree when Kyle kept on about how the leak wasn't present in September, I told him I think it could have been because that's a big coincidence, at which point he then scoffs and said FINE WE WILL JUST FIX IT THEN. When I went to pick up the car he handed me the card for another mechanic as a way to say he didn't want my business anymore, which was never ever ever in danger anyway. Now HERE I AM JUST A FEW WEEKS LATER and guess what isn't working again? So congratulations on the $430 for a job you clearly did not do. I'll find somewhere else to fix it this time. If this was the type of service I provided in my work I would be ashamed of myself. I cannot recommend against them strongly enough, they should scrape the "Honest" sign off their building and just be Negative One Auto Care because that's what you get with them.

HISTORY: Struggling with the management of the scheduling…read moreand management of commitment. IF my vehicle is going to be late, I need to make Plan B and C ways to ahead of a "late". Communication is key with managing my vehicle's mechanical issues. When you work 7-5, you have to create options for how to get to/from work/home. My vehicle was to be ready Tuesday by 1700. At 1700 I had to call and ask for a status. Yesterday (Tuesday) said it would be ready around 1000 today (Wednesday). It is 1330 now and no call. I am concerned with how well I can trust this place now. Now I'm worried about how well the work is. CURRENT: Owner and operator personally called and worked out my schedule concerns and literally setup delivery for my vehicle. Explained information that created the problem and shared their plan to avoid recurring schedule concerns. The behavior I experienced from Mr Trevor is more than I expected but appreciated greatly. Enough to extend my full trust in their work and future scheduling. The best experience in all my Yelp reviews... Thank you Provision Automotive!

You're better off taking your vehicle to the dealership than to Provision in Melissa. That's been…read moremy experience every single time I've gone there. I thought by going to a local mechanic shop, I could get my vehicles serviced and out the door for less hassle and less cost than what the dealership would involve. Boy was I wrong. My last two visits are what finally made me decide not to return. First, they charged me over $200 for an oil change on my Audi and then tried to upsell additional services based solely on mileage. After the shock of the oil change price, I declined and called Audi McKinney, who confirmed those extra services weren't even needed at this time and that I overpaid for the oil change from Provision. My most recent visit, was for my F‑250. Provision inspected the truck and told me the cab bushings needed to be replaced due to deterioration, quoting $2,600 for the job about a year ago. I knew I'd have to budget for that, so I called them last week to check whether pricing had changed. They told me the cost had gone up another $1,000, bringing the total to $3,600, and blamed the increase on tariffs. After that conversation, I took my truck to Bob Tomes Ford in Mckinney where I had the work done professionally using OEM parts and save nearly $1,200. Not only that, but the work was performed by a certified Ford mechanic and the work backed by the dealership. That sealed the deal for me. I'll be taking my vehicles elsewhere from now on.

They always take good care of me. I bring my 4 cars here for most everything- including minor…read moremechanical repairs.

Oil change and emissions testing. They are very professional…read moreand trustworthy. We've been coming here for years.

I came to Providence automotive after a Google search for a state inspection provider. I knew this…read morewas the place because they had a Boston Terrier on their website and I come from a Boston Terrier family. When I walked in, Otis, the shop Boston was already on his way to greet me. They got my car inspected in about 10 minutes. I definitely recommend Providence Automotive!

I brought my car in to have my front and back brakes replaced and an alignment. I specifically…read moretold them that the brakes were precision brakes. They chose to put on aftermarket brakes instead and did not do the alignment. They refuse to return my $1000 . I am going to sue them. This place is the worst ever.