We had an absolutely amazing experience with Superior Appliances, Lane was knowledgeable, efficient…read moreand kind. We had a part break on our Speed Queen dryer after being recently fixed by a different company who we learned had charged us for a factory part but used a discount part which then broke. Lane walked me through what he was doing, why, and what to be aware of for the future. The work was fast and high quality and we'll definitely be calling again for any needs in the future.

Lane arrived at my home right at the appointed time and was very friendly and professional. He…read morecovered his shoes and went immediately to work finding the source of the problem with my washing machine. He clearly knows what he's doing, quickly identified the problem and then then described my alternatives -- replace the electro-mechanical drivers, which would have made more business for him, or buy a new machine, which seemed like the best choice based on the cost of the repairs and the age of my washer. I appreciated his objective advice and will clearly call him if I need help again.

Dan Bach was our sales person and gave us excellent service to sell us our new stove. When our…read morerange was delivered, it was brought and installed by Ned and Mahdi, who did an amazing job making sure that everything was properly installed without any damage to our floors or our home. Ned and Mahdi went above and beyond to provide excellent service and I would want them to help with any other appliance installation in the future! They were professional and careful and methodical.

Tuesday evening our refrigerator died. We called Metropolitan Appliance Wednesday morning,…read moredescribed the refrigerator we wanted. They had several that met our criteria in stock--though it turned out only one would fit. Our salesman, Kevin was very patient, and ultimately we said let's do it. For a some extra fee he was able to arrange next day service. The two installers who arrived today, William and Anthony were amazing. They measured carefully to ensure that the refrigerator would fit before they unboxed the refrigerator. They were gracious and efficient and even suggested a way we could solve a problem with a drawer really close to the refrigerator. This was not our first exprerience at Metropolitan Appliance, and it won't be the last. The professionalism of both the sales staff and the installers was outstanding.

Vitalii from Bold & Short Repair replied within minutes of messaging him for repair services on a…read morelate Saturday afternoon. I described my issue with my freezer (loud buzzing sound when the motor comes on) and he was able to schedule a technician to come by on Monday afternoon to work around my schedule. The technician, Vasyl, texted me when he was on his way and arrived promptly as scheduled. He was able to quickly diagnose the issue (ice build up that was hitting the freezer fan when it turns on). To repair, I needed to move all the food items out of the freezer and into coolers, and Vasyl was able to quickly repair the issue by manually defrosting the ice build up using a commercial steamer tool. He inspected the fan and it was still operating normally and no buzzing, so it did not need to be replaced. He was able to diagnose the issue and finish the work within one hour of arrival. The repair price was reasonable and the inspection fee was waived since I went ahead with the repair. Vasyl also answered my questions about how to prevent this from happening again and also some recommendations on future fridges when it is time to replace mine. Vasyl was very friendly, professional, and courteous. Thank you Vitalii and Vasyl for fixing my fridge on such short notice. My family really appreciates the quick turnaround, fast diagnosis and repair, your transparency on the issue, and not recommending any unnecessary replacement parts. You saved us money from buying a whole new fridge!

Were so easy to work with! Very easy to schedule, and confirmed with a phone call when they were on…read moretheir way. He was able to easily diagnose the issue, had the part, and had my dryer repaired within 30 minutes. Very happy with their work!

Amazing company. Honest and kind and trustworthy! Explained our situation very well. Thank you!read more

Pros -excellent customer service I called about a washer…read moreissue and he explained what it was and was very upfront and honest Cons -based on the customer service alone I would use them for future services

Erik was great. Came to our house when scheduled, calling ahead to let us know time. Fixed our…read moredishwasher door spring - an easy job but our installation was odd and he figured it out and repaired same day. Would use again and highly recommend.

After leaving a voicemail asking for service, Bree called me back in a timely fashion and was able…read moreto find time in their busy schedule within a week. On my appointment day, Erik alerted me that he could be early, so I gladly accepted. He arrived ready with a face mask (my mother at risk), and got to work right away. He diagnosed the problem with my dryer in a matter of minutes, explained the repair, and offered a quick fix, as well as a discount on some preventative maintenance. I opted for the maintenance and he was finished with everything within an hour. Paying by credit card was convenient and the invoice was transmitted digitally to me via email. Great experience. Highly recommended. If anything else breaks, I will call Diamond Star first.

Johnsons always has what we're looking for. Love their hardware section. If I'm ever in need of an…read moreobscure screw, nut or bolt, I've always been able to find what I'm looking for and they are sold individually too. It's nice to not have to buy a large pack of something if it's a one-off need.

I'm supporting more local businesses like Johnson's Home And Garden. It's nice and big with lots of…read moreunique things to choose from. I've not yet walked throughout the store to see everything they carry. Super helpful staff and prices are pretty good

I canceled a diagnostic service with another company because they charged a fee, but would not put…read morethat toward any repairs. Sir Visser applies the diagnostic fee to any needed repairs. In addition, they have an option to purchase a new appliance if the repairs are too costly. This would be at a discount, as well. There was a four hour window. The tech came promptly and was very focused and professional. He quickly diagnosed the issue, and was able to fix the problem without having me purchase a new door. That would've been way too expensive. Very honest!

AWFUL SERVICE !! Do not hire them under any circumstances!! The team is completely incompetent…read more They ignore your voicemails when you are telling them to come back because their team didn't fix the problem. They sent 3 different technicians to "fix" the dishwasher & it's still broken! The second & third technician that came said their previous partner that was at the house ordered the wrong parts & they didn't know why they ordered what they ordered! They also let me know 1 of the technicians that came no longer works there because he was incompetent! The manager John is very rude & had a nasty attitude when I was complaining about the service on the phone. I tried to come to a solution with him but he refused. Customer service is terrible, team is incompetent. Do not hire this company under any circumstances! They wouldn't even refund us our $220 which they said would be applied to the end bill when they were done fixing The problem. The problem was not fixed after 3 visits from 3 different technicians & 2 two months of being ignored when we were asking for follow ups & time frames! We asked for a refund so we could find a company that could help us, but they refused. Beware!!!

We are in the middle of a significant makeover of our gardens - moving plants, preparing new spaces…read moreand thinking through how we want things to look next summer, two years later and ten years later! We are trying to get as much in the ground as possible before spring, taking advantage of Mother Nature's free watering in season. My wife and I have visited many nurseries, from Pierce County to Snohomish County, and we've been fortunate to have met many wonderful and knowledgable people at each one. Hobart Farms is our latest destination and our experience with them has been beyond five stars. Jessica, Domenic and Lilly have helped us so far - advising us about alternatives for bare spaces, recommendations on how to arrange new plants in a new garden, planting, feeding and lots of encouragement! We are hopefully close to done purchasing what we need to plant this season, but we are looking forward to our spring visits to Hobart Farms for more perennial fillers and annuals to fill our pots and other small spaces. If only they could help us hypnotize the squirrels to stay away from our tulip bulbs - well, that would be a six star review. Their indoor insulated greenhouse has an abundance of indoor house plants. We are not purchasing for indoors, but the selection they have is amazing! Watch for their Christmas festivities - Santa will be there! Added bonus: After Hobart, we like to treat ourselves to an amazing personal pizza at Cascadia Pizza, at the intersection of the Maple Valley Highway and 216th. Since Jessica at the nursery gave it a double thumbs up, we had to give it a go. Great people/great pizza with the river out back.

Oh my gosh! This is the best nursery with the most incredible owner; Jessica. You can tell she has…read moreput a lot of love (and countless hours) into the nursery. It's well laid out and full of so many great ideas. The advice I have received is invaluable and their classes are always extremely helpful. As you can tell, I'm a bit of a novice gardener but Jessica never made me feel dumb and answers all my questions without a hint of annoyance. She simply wants you to be successful. I buy all my seeds and starts here and they've done really well thus far. I just can't say enough good things about this nursery. Pay Jessica a visit, I promise you won't be disappointed.