A state employee, I had the chopped steak today (9-17-15), because I'd had it before in my own building next door, and it was great. Unfortunately, I had to stop eating today's version, because it was pink throughout the center. It is very unsafe to eat chopped meat that is not well done (grey). This is and has been universally accepted for a very long time.
I called and spoke to the manager. Although he said I may have a refund (which I'll go in to get), instead of acknowledging the seriousness of the matter, and telling me he'd ensure that all items are properly and safely cooked from now on, he said, "Well, that's a matter of opinion." No, it isn't. Grey is grey and pink is pink. I've worked in restaurants, and I also know the difference between well done and medium-well. I know the difference between pink and grey.
I wish this gentleman had shown the proper level of professionalism and taken my call more seriously from the outset. (He assured me, after I objected to his comment, that he "is" taking it seriously.) read more