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    Gonzales Auto

    5.0 (1 review)
    Closed Closed

    Services - Gonzales Auto

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Gonzales Auto Photos

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    5 years ago

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    Car Crafters

    Car Crafters

    1.9
    (95 reviews)

    I always had a good experience with Mercedes-Benz recommended body shops in the past. This time…read morewas different. 1. Repair estimate appointment was at 1 p.m. Sept 5th. I waited two hours for a damage inspection and another hour for the estimate. 2. No repair appointment was given until I emailed a request. 3. Vehicle mileage in on Sept. 25 was 40,452 Mileage out on Sept 28 was 41,198. Where did my car go this week and how did a new panel ding appear? 4. Estimate given increased by 58%. Why didn't service adviser call Mercedes to verify cost of chrome grill? Rim repair doubled in price. 5. Paid high bill then found grill had not been replaced. Waited 1.5 hours. Then running lights were not working. Waited again. Then tires had been inflated up front- deflated in back. Took GLK to tire shop to fix.

    The person that estimated the damage was rude and wouldn't listen to my concerns. My insurance…read moreforced me to go with car crafters otherwise I would have gone somewhere else based on my initial experience with the estimator. I waited 2 weeks to get my car fixed, which seemed like a long time to fix or replace a dented rear door. When picking it up, I waited 1.5 hours only to find out that it wasn't fixed right. Major mis alignment of body parts and the door. This forced me to wait even longer to get my car back. They need better customer service and quality checks. If you have a lot of extra time to mess around, then this is the place to go.

    Old Town Tire & Automotive

    Old Town Tire & Automotive

    4.4
    (37 reviews)

    Amazing and quick service! My vehicle needed an alternator, we purchased the part from Autozone and…read morethey did the rest. Valerie at the front desk and the rest of the staff were so helpful and treated us like family! I will definitely be taking my vehicles there from now on. They had my vehicle within the next business day and I hardly had to wait! That's what I call service! Thank you Old Town Tire & Automotive! #supportlocal

    Came back to update my review after having a nearly identical set of circumstances with totally…read moredifferent outcome. Went into a different shop when check engine came on - now at the end of our cross country trip I'm in CO - asked if the shop could quickly check the code for me. The mechanic kind of begrudgingly did, but he did it quickly and then honestly told me what the issue was, reset the code and sent me on my way. $0 dollars. Old town automotive should be avoided at all costs. Not trustworthy. I asked them if they could quickly check the code. She told me how much a full diagnostic was ($200) I should have left then. After the "full diagnostic" When I asked if they would charge me a "partial diagnostic" she said no. I asked for the Yelp check in discount $10 or $20 maybe? no. AAA discount ? No. After asking if the was anything she could do to help me out she finally caved and gave me the aaa discount because she "doesn't even subscribe to Yelp and can't understand them on the phone half the time." I don't know if it's worth noting... THE ONLY REASON I WAS THERE WAS BECAUSE OF YELP, It was 10 or $20 discount and they were already ripping me off... I regret letting my anxiety get the better of me at the start of the trip. This situation was easily avoidable. I should have just left. Still waiting for that full diagnosis btw. Boo this garage.

    Gonzales Auto - autorepair - Updated July 2026

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