I stopped by this Gong Cha location because this almost 100 degree heat in San Antonio was melting me and this was the closest option, but you can honestly never go wrong with Gong Cha. The quality is always solid to me. The store is comfortable and the staff all provide great customer service. A big plus is that this store also closes at 10pm. I ordered: - Fat Cat Purrfect Latte Large - Original Waffle I honestly don't know the difference between the Fat Cat Purrfect Latte and something like a regular Brown Sugar Milk Tea, but I loved the name and the drink was pretty good. Not overwhelmingly sweet and you can taste the tea flavor. I didn't get boba with it so I can't speak for the quality of the boba. I also ordered the Original Waffle with no topics because I'm an extremely basic person. They do take a while to make understandably so, but not gonna lie I finished my drink and went back to my car. Then started the enginge only to realize I still have a bubble waffle being made. I came back and the team member updated me on how much time was left until it's completed which is appreciated. It was worth the wait though. It was a really good bubble waffle with a fluffy interior and crispy outside. I'd be happy coming back here again. read more

Gong Cha - Original Waffle - Bubble Tea Near Me - San Antonio, Texas

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Haven't been here in awhile but had a BOGOF reward for their new Leviteas which are less sweeter & less calories. I looked at the menu online & saw they have a Matcha Levitea with Green Jelly and it's only $4 so I stopped by after the gym. There was a construction truck with a crane in front so I parked on the side by the drive-thru. I walked in and it was quiet, no piped in music but a young male employee came to the counter. I showed him my phone with the BOGOF reward & told him that I wanted the Matcha Latte. I paid for what was listed as 1 order on the kiosk & figured he'd make 2 of the same? I asked if I could use the restroom & he said it was around the corner. While he was making my drink, I went to the co-ed bathroom. I looked in the toilet & it was disgustingly dirty so I left & didn't bother using it. I waited & saw him prep only one drink but figured he was doing it one at a time. A gentleman came in with 2 little kids and said to me "Are they open?" And I said "Yeah, there's someone here." The clerk came out & the man said "Where's the menu?" The clerk pointed to the laminated menu on the counter. They used to have a lit menu board above the counter but it's gone or maybe broken? Afterwards, the clerk gave me my drink & I said "Isn't it BOGOF?" and he said "I wasn't sure what you wanted for the other one??" I think he's not very assertive working the front counter because he didn't even bother to ask me when he took my order?? Maybe he's new and/or wasn't trained? Plus, I was the only customer in the store when he took my order. I told him I wanted the same thing. He proceeded to make me another one & I thanked him. While waiting, I took photos of games, events & promos they have. Maybe it's busier in the evening when young kids hang out after school or for those events? As far as the Matcha Levitea, it was really refreshing, not cloyingly sweet & perfect for the mid-day. I'd go back for that! read more

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We order two Vietnamese coffee through the drive thru and they were terrible. They did not taste fresh and there was barely any condensed milk. I wanted to return them, but my husband said not to bother. We trashed them. What a waste! read more

Been seriously disappointed with Gong Cha. They started off fine, but kept going downhill--- with service and with quality of drinks. Each time I come in they are out of something. It's a gamble each time I walk in. Then, on top of that, the service is just..........well, you know how it is when GenY,Z takes over? We greet THEM when we walk in. We tell THEM thank you. Unfortunately, it's one of the few areas where we can go to get milk tea & bubble waffles---but even so, the inconsistencies with my drinks is mind-boggling. To be safe, get a fruit tea. There have been times where I pay almost $10 for my fruit tea + basil seeds + boba, but I didn't mind. At least make my drink right. *Sigh* read more

I love Gong Cha! We don't one where I live so whenever I visit and see one I have to go. I just got a pearl oolong milk tea with milk foam. It tasted like regular milk tea but still really good! I wish I got 50% sweetness though since I don't like it too sweet and it was pretty sweet for 70%. Boba was good and chewy and the milk foam added a nice creaminess to it. The store itself is pretty big and clean and they even have a drive thru! I thought that was pretty cool since I feel like there aren't many boba places that do that. read more

Gong Cha - Pearl oolong milk tea with milk foam - Bubble Tea Near Me - San Antonio, Texas

I went and I was in a rush but the staff was incredibly accommodating and got me my order quickly. There's plenty of seating inside to hang out or work. I would say their drinks run on the sweeter side when you add foam so keep that in mind. read more

Thrilled to have the new Gong Cha location so close to home! The waffles are a big hit with my kids, and they're absolutely delicious. While some drinks, like the taro milk boba, had a slightly powdery taste, overall it's a fantastic spot for boba and treats. We're excited to keep coming back! read more

The service was a little slow, but my earl grey tea with boba tasted great. I liked it better than my usually milk tea at share tea. The store has a large seating area, where you can borrow games. They also have some cute bubble tea themed items for sale and small pastries or macaroons at the front. I've been to a Gong Cha in Houston, and I felt like the taste in SA was better. read more

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Went to pick up my drinks, and immediately started sweating the moment I entered the door. Maybe the AC was broken or something, but I was looking to avoid the heat and it was somehow hotter inside the store than the 98 degree weather outside. Workers were nice but looked miserable, so I can't imagine having to work until 10pm. Store should not even be open if these are the working conditions read more

Went through the drive-thru this week, ordered my daughter a milk tea with boba. The menu price showed $6.00 for the tea and $.75 for the added boba. When we went to pay, the total was $9.20. Wth? I questioned the price, I was told that the drive-thru prices have not been updated. He then asked if I wanted to add a tip to the total. On top of that, they couldn't provide a receipt because their printer 'was down'. How convenient! Prices should be updated in all areas as soon as they are set - unless the story I was told was not true and the worker added the tip before asking. read more

Very clean and spacious inside with seating for about 15-20 people. They have games you can borrow in little boxes on the counter and a drive through. Tons of parking, good customer service, nothing to complain about! All my drinks have been good here, but they always seem to be out of some flavor. Today it was mango and taro, so maybe be flexible if you have a go-to order. read more

Gong Cha - Menu - Bubble Tea Near Me - San Antonio, Texas

Horrible workers both on their phones waited there for 10 minutes. Had to bring it to their attention that we were ready to order came up with an attitude to take our order and still gave us the wrong drinks. Would honestly rate this the worst experience I've had at a gong cha and this was in the afternoon at 8:20pm on a Monday read more

Gorgeous store! Super lovely store set up, and super helpful menus(especially for new fans of boba) Wide selection of drink options and topping to choose from. My drink was promptly made and I was able to enjoy in store. I am so excited to return again especially after noticing their drive through!! I have never seen that available at a boba shop and I was happily surprised! 10/10! They also have games you can play while in store and then return when done read more

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FIRST TIME VISIT! They have a drive thru (WOW!) but I opt to go inside for the full experience. Wasn't greeted right away although 2 workers gave me eye contact, but I didn't wait long to get helped. The worker was helpful in giving me a recommendation and educated me that my favorite jasmine tea is actually a variety of green tea. Never knew that! Assumed it was a black tea. I order the green milk tea (extra sweet!) and asked for regular boba as I'm not a fan of puddings, popping pearls and whatnot. They're out of boba. Huh? It's popular, yes. But with that understanding, you've got to have tapioca pearls available! So I go without the boba. The tea is quick to come out. Yay! Restroom could use some work, no toilet paper and trash on the floor. Otherwise a nicely modern space and very roomy. My tea is very delicious. Would order again! read more

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Still delicious! Drinks are still made in a timely matter and service is great. We actually saw Nathan again too! Shop is nice and clean. read more

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Great service and ambiance. The drinks tastes and came out fast. Steven was very friendly and conversational, he even took a picture with us. Would definitely recommend and come back again. read more

Gong Cha - Two chopped lovers enjoying their drinks - Bubble Tea Near Me - San Antonio, Texas

Pretty tasty little lemon drink. I definitely will go again refreshing in the summer. read more

Gong Cha - Strawberry green tea, large - Bubble Tea Near Me - San Antonio, Texas

I tried the creme brulee brown sugar milk tea and it was sooooo sweet so if that's what you're into, I definitely recommend. It wasn't my favorite milk tea flavor I've tried so I gotta go back to try more. The service was really quick but it was late at night so could be different during the day. The restaurant was very clean and had tables to sit at and cute little things to buy like pins and keychains. read more

Gong Cha - Creme brulee brown sugar milk tea - Bubble Tea Near Me - San Antonio, Texas

Lowkey nasty weird milk water bad customer service drink was served warm not worth it

This was a first time for me. It was okay. Very clean inside, i know its new but definitely seems it will be staying that way. Very nice and helpful in our selection! The drinks had a good flavor to it but both just tasted like strawberry milk..maybe that was the point but if not I definitely plan to try it again and get something different! I ordered a strawberry crème brûlée brown sugar with tapioca and a strawberry slushy with Oreo crumbs toppings. Maybe next time ill give the passion fruit green tea a try! read more

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Brand new drink stop: We were warmly greeted by employees who helped answer any questions we had and make recommendations. They have a top 10 drinks list to help you decide and an endless list of other customizable options. Sugar levels and amount of ice are customizable as well as any drinks ability to be made hot or cold. We sampled a couple different milk teas with various sugar levels and a coffee series. Everything we had was excellent. Great addition to the area. There is a drive through here- pretty unique as most Boba places don't have that option. You can also order ahead on their app for a quick pick up. Inside is a spacious and clean area to stay and enjoy your drink as well. Gong Cha has a soft opening this week and is offering 20% off to try out their drinks. read more

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This location is relatively new. I love Gong Cha and I haven't been to a location with bad service. Staff here is friendly, boba is fresh, and each drink is crafted with love. They also have small desserts such as cupcakes, creme brulee, and macarons. It's also spacious and has lots of seating. This location also has a drive thru if in case you want to grab something quick and don't want to go in..overall great experience will come by here again since it's near 1604. Great location! read more

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I've tried a couple of the milk teas here, and I really like them. The convenience of a drive-thru is great because I don't always want to get out of my car to order. Inside, they have cute merch for sale and even a bunch of games you can play. read more

Had a craving for boba tea and me and my daughter wanted to try this place since it opened. Man am I glad we did! Everything was so good! The pearls were very tasty and I don't usually say that about pearls lol. The staff were super friendly and helpful. The decor is minimal and well done. We want to go back and try more!! read more

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I have been here a few times before and it was really good. My favorite was the strawberry milk slush. However, I went today and it took about 5-10 minutes to even be approached let alitake my order (there was no one in front of me). Then it took about another 10-15 to actually get my order (two slush drinks and a bubble waffle cone with ice cream). The crew working though was having a great ol' time with their friends. The slushies were just ice. No flavor. I threw them in the trash. It's unfortunate but the service was definitely lacking today. read more

Gong Cha - Just ice and chocolate syrup (cookies and cream slush) - Bubble Tea Near Me - San Antonio, Texas

Visited back a couple times after the manager informed me that the issue was fixed. Picked up the lychee oolong milktea for the complimentary drink. The rest I bought in a few span of days. - lychee oolong milktea 70% sweet w/ tapioca was delicious. This time the oolong tea was more potent. - yogurt series (lemon & grapefruit) was refreshing even without additional sugar - dolce coffee still hits the spot! - strawberry milk slush was tasty as well - tapiocas were still good texture and consistency Only had those so far since my last review but it's been good nevertheless. read more

It's amazing that a bubble tea shop has opened on this side of town. I love gong cha, it is a solid boba spot for me whenever I'm craving it. I've gotten a strawberry drink and a pearl milk tea from here. I've ordered inside and from the drive thru and the staff was super friendly and helpful. Both times I visited was during off peak hours so there wasn't much of a wait. The drive thru option is great if you are on the go. The interior is cute and a great place to hang out if you want to drink boba and chill. I'll probably be coming here whenever I need a boba fix!! read more

Gong Cha - Strawberry tea - Bubble Tea Near Me - San Antonio, Texas

I didn't expect Gong Cha to have another location, but they have never disappointed me with their excellent service! The interior is more spacious than the other two locations down along 1604, so hopefully they'll add more tables and seats as the location gains more popularity. The drink I ordered was a Sparkling Lychee with Mango Pearls which is not on their typical menu. It has a very refreshing taste complemented with the sweet mango pearls! read more

Gong Cha - Sparkling Lychee with Mango Pearls (Limited) - Bubble Tea Near Me - San Antonio, Texas

First time trying it here. For some reason I didn't care for the Brown Sugar milk tea and that's usually my go to with Boba Teas. The interior was absolutely clean and beautiful. read more

Amazing service and great customer service Will be coming back shortly Gonna get the dirty foam read more

Gong Cha - Bubble Tea Near Me - San Antonio, Texas

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My kiddo love this place. The boba is always nice and sweet with the perfect chewy texture.

Such an interesting place! Love the selection and that it's drive thru too! The popping pearls are delicious!!

Absolutely love this place! Great location and everyone is super friendly and helpful with helping select and build your drink. I would have given this place 5 stars but there's that one girl who couldn't be more rude. We've only had to interact with her 3-4 times and it's the same bad attitude every time. Annoying! But, the drinks are great! Especially the Crème Brûlée Milk Tea. read more

The crème brûlée boba drink was the bomb. I'm so glad that gong cha opens a location on this side of town. Can't wait to go back.

Thanks for addressing the issue ! The staff are always friendly and accommodating. Our favorite boba place in San Antonio

Paid for a large Crème brûlée and they gave me a medium size. Called the location and refused to refund. Bad service. Don't recommend! read more

Gong Cha - Bubble Tea Near Me - San Antonio, Texas

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This place is my always go to spot, since it opened. But it feels like the quality of the drinks has gone down.

This place is a boba tea place but don't come after 5pm because they ALWAYS run out of boba! And they will not make more boba even though it is a boba tea place. read more

I started coming in to study after class in the evening and I've gotten to know some of the staff. One girl in particular always makes me feel super comfortable when I go! I never feel like I'm over staying my welcome and she's also really attentive with picking up my trash. My favorite go-to study spot! She even helped me customize my boba drink and now I can't stop coming back! The music choice is also so good. 4/5 read more

Studying there with a nice dirty brown sugar milk tea definitely keeps me in focus every time! There is another worker with the same name as me, Tony, his customer service is fabulous, he carefully explained all the options and recommended some of his favorites as well, be sure to look at the menu and find what peaks your interest! read more