This Gong Cha sits in Rego Center, Rego Park, Queens, NYC. This Gong Cha is an small indoor kiosk with heat near the entryway of the open public space of Rego Center. Peach Oolong tea, medium $6.00 As always the taste is consistent wherever the location attained. Oolong 烏龍茶, wu1 lung4 caa4 cold tea with my predilection and proclivity as a confirmed verifiable herbal jelly lover plaguing my interest continues. Fulfillment achieved. Desideratum attained. Taste refreshingly delight. My default topping herbal jelly loeng4 fan2 涼粉 for $0.75, obtained is included in my order was well worth the price. The herbal jelly was a joyful delight, but sufficient quantity. Ahh, peach Oolong tea with herbal jelly! My 30% sugar level request was a good choice for this particular drink as it was not entirely sweet. The ice did sustained my drink to be chilled enduring my long-haul subway ride home. Price is average realistic to 2020s high inflation era. Customer service is attentive. It is very accessible via MTA NYC Transit buses: Q38, Q59, Q88, Q60, Q72. NYC subway M, R train at 63rd Drive - Rego Park station where Rego Center intersects Junction Boulevard and 97th Street in Queens, NYC. read more

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We had a very disappointing experience at this bubble tea shop Unfortunately, the quality of both the drinks and the food was far below our expectations. My boyfriend and I ordered two milk teas with boba, but the drinks were terrible. They had almost no sweetness or flavor and tasted like plain water. The boba pearls were extremely hard and unpleasant to chew We also ordered two different waffles with ice cream. We were told the wait would be only 5 minutes, but we ended up waiting approximately 40 minutes. The first waffle arrived after 20 minutes, and the second one arrived another 20 minutes later The first waffle was poorly cooked, and the ice cream was almost completely melted and watery. The second waffle, which had Oreo, was overcooked, extremely dry, and simply not enjoyable.What makes this experience even more disappointing is that I remember this place being much better about six months ago. The staff back then worked faster, the service was much more efficient, and the food was genuinely delicious. Unfortunately, the quality seems to have declined significantly. I hope the management takes this feedback seriously because this place used to be much better. Based on our experience yesterday, I cannot say that we were satisfied, and I hope things improve in the future. read more

Always have a good experience here. Service is quick and friendly and the kiosk is ordering is very convenient if you're not sure what you want to really scan the menu. It gets very steamy and warm in there. Wish they had better ventilation for that. It's like walking into a sauna. But they have cute holiday bottles but noticed they charge more if you order them online then when you order it in person. My go to is usually the coconut milk tea with bubbles. Wish they would bring back the Vietnamese coffee option...that was delicious! read more

Gong Cha - Holiday limited time - Bubble Tea Near Me - Rego Park, New York

When I'm in the area I typically come here & I've never had an issue. The prices are moderate & your drink is served quickly. Today I tried their "Sparkling Lychee Mango Pear with popping mango pearls" & I added in boba & it was very good. I've had tons of bubble tea but this is the first time having a sparkling one & I like it! read more

Gong Cha - Sparkling Lychee Mango Pear - Bubble Tea Near Me - Rego Park, New York

DO NOT GO HERE , this place has went down the drain since they started hiring all of these new people . PLEASEEEE BRING THE OLD STAFF BACK !!!!! These last 4 months have been the worst and a complete waste of money . The new people do not know how to make drinks . This is literally the 5th time in less than 2 months I had to tell the staff the ingredients that are suppose to be in the drink , i thought they have a book that shows them how to make the drinks?? Funny thing is if you DONT ! Address them and tell them this is incorrect they won't say anything . I paid for a brown sugar crème Brûlée milk tea and got a regular milk tea with brown sugar syrup lol I had to tell the staff member he made it wrong smfh . I'm all for employing people! But GEEZZZZZ if i wanted to make my own milk tea I would've bought the ingredients and made it at home. I'm tired of feeling like I have to practically jump behind the counter and make my own drink because their new staff has ABSOLUTELY NO CLUE of what their doing lol they are literally winging it , the only time the staff is on point is during the day when the manager/district manager is there lol that's the only time I see these guys on their P's & Q's and actually TRYING TO MAKE THE DRINKS CORRECTLY. But when she isn't there ???? Especially AT NIGHT ??!?! Don't even waste your time going here forget about it because the night stay is just as clueless as 1 year old in a doctors office lmaooo if you want something you didn't pay for BE MY GUEST ! Go to this place . But if you want what you actually paid for lol you will have to find out that manager lady's schedule lol because that is literally the only time they will make effort to do things the correct way . Lastly ! The new staff isn't storing the pearls properly, it's no reason the pearls are hard when they are supposed to be chewy and gummy . As of lately they've been hard and disgusting. This company should invest in secret shoppers for this store specifically if they haven't already . They will be shocked . I do foresee this store shutting down eventually. Myself and a few other regulars have all agreed this place has fell off SUBSTANTIALLY, I'm sad this most likely will be my last time coming to this Gong Cha . I gave the benefit of doubt way too many times lol I'll now be door dashing from the Skyview location and just paying that extra $2 fee lol . At least my order will be correct . And I'm not getting gaslit by the staff that my order was made correctly when it's clear as day it wasn't smh my experience with the Rego park location has been a 3/10 since they got rid of all of the old staff they guys that was working 4 months ago ! Pleaseeeeee hiring them back . They knew how to do their job , I literally had ZERO complaints , my drinks were made CORRECTLY each time and i never felt like I had to jump behind the counter and make my own drinks because i was being gaslit . MANAGER LADY ! I hope you see this lol please try to bring the old staff back read more

The Strawberry Cheesecake Milk Tea was good, and I think it would have been even better if I had ordered it with boba. I think there was pudding inside this drink, which was creamy and reminded me of cheesecake. The drink was sweet yet savory at the same time. I just wish there was more strawberry pulp to balance out the cheesecake flavor with the strawberry flavor. On a Thursday evening, there was just one other group at the shop. I got my order shortly after I placed my order. read more

Gong Cha - Pumpkin Pie Milk Tea with Pearls - Bubble Tea Near Me - Rego Park, New York

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Hey! It's Gong Cha. Similar to other locations but a little more compact and on-the-go. read more

Always a treat when shopping at Rego mall. Although they have different staff, everybody seems to be a perfect café worker. Always had very good drinks from the place. Never really any issues. All the drinks are delicious. Like I mentioned earlier a perfect treat while shopping at your stores and great except during Costco ^^ Superrr read more

I waited for a tea for 15 min, while many orders were coming mine was sitting there in their records, and until I asked for it is when the same person who were taking orders have to leave the cashier to go and do my order. Not sure why they skipped my order and just work to the new orders. the tea was for my daughter. She is 5 and could not understand why our order was not ready while many new orders were coming so quickly. Never will buy again from her. read more

Great spot for Gong Cha! I love the earl grey, but often have the staff make me what they think I'll enjoy. Delicious and refreshing. The space is tiny, but just enough to get in and out while you're shopping. read more

I got the Thai latte with boba. TERRIBLE DECISION. It is the most mid boba I've ever had in my life. I am so upset that I'm writing this review with drink in hand. I work minimum wage plus am a college student, this is a rare treat, HOW COULD YOU FUMBLE SO BAD?! Just tastes like milk with a bit of flavoring, did not look pretty like the picture, and the boba is FLAVORLESS!!!!! CANNED BOBA TEA TASTES BETTER!!!! I lowkey wanted to go in and ask for a refund but I'm too exhausted to, so in the reviews you go. read more

Gong Cha - Thai Tea Latte - Bubble Tea Near Me - Rego Park, New York

Every time I go to this location they screw up my order. I try my best to give them the benefit of the doubt since the employees are kind of young, but at this 0.5 visits and my order is still isn't right? I don't think so. I'm ordered a regular drink off the menu with 30% sugar, and pearls. Im thinking, what's so difficult about that? Sometimes, its the wrong drink, another time they forgot the tea. But yesterday's order was the most. As usual i ordered my drink 30% sugar and it was most definitely full sugar. The pearls themselves had no taste whatsoever. It seems like whoever made them forgot to add the Brown sugar while it was cooking, and just threw a bunch of syrup in the cup. I tried it after i got halfway home. I was livid. Don't do that to customers, think about the way you would like your drink to taste. I give up. read more

Gong Cha - Dirty brown sugar milk tea with pearls - Bubble Tea Near Me - Rego Park, New York

Clean establishment and fast service. We ordered a large Lychee Oolong with 50% sweetness with pearls. It was $5.75 but with tax it came out to $6.26. I love the customization and their pearls had a nice "qq" chew. Gong Cha is in great location when you need a pick-me up. read more

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This young lady who works there was super helpful with helping me select a drink and giving me as many options from her knowledge. Very polite and she made my drink super delicious, I got the earl grey milk latte 30 percent she made sure I was satisfied and even offered to adjust it if I didn't like it and. Overall this Gong Cha in Rego Center has respectful employees and knows how to make their customers happy. read more

Bubble bubble! Bubble tea! Quick on the go bubble tea! Location: it is located in Rego Park, they have their own store in the middle. It will satisfy your bubble tea craving! Service: I just ordered and go, no interaction. Food: I almost taste all the flavors but my favorites are: TARO: as always this is good! Taro with bubbles is great! THAI ICED TEA: this one is good too! Thai experience! EARL GREY with 3 J's: this is one of my fave because it has 3 jellies on it! DIRTY BROWN SUGAR: one of the newest flavors! It is good because not your usual sugar! STRAWBERRY TARO: good too, make sure only 30% sugar because it might be sweet. Price rating: 4 out of 10. It is so cheap! Well all recommended! But personally love the taro and earl grey with 3Js. read more

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Came here on a thirsty afternoon, stall is located inside the Rego Center mall, with seats outside the shop. Ordered a Brown Sugar Milk tea with white pearls, and it tasted really good. This is my first with white pearls rather than the usual Boba, and I don't think I'm going back to Boba anymore. My friend got the passion fruit tea and she liked it too. *Yelp check-in gets you a free topping of your choice. Overall, good place for an afternoon Boba drink read more

Gong Cha - Passion fruit with boba/ Brown Sugar with pearls - Bubble Tea Near Me - Rego Park, New York

This Gong Cha location is conveniently located on the ground level of the Rego Center. The workers do a great job of making the drinks. Unfortunately this location runs out of items on the menu very often--the first time I came here, they were out of boba (along with about a dozen other things including taro and thai tea)! I've had better luck since then, but only because I'll go in the morning soon after they open. In the afternoon and evenings, I just go to the location in Queens Center mall instead. read more

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Well done. I really enjoyed my drink. Taro is my go to flavor and it was really good here. I asked for pearls and coconut jelly. I will definitely try other flavors. Mera's Tip: choose a topping read more

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Since I live across the street from this, it's super easy and convenient for me to get bubble tea from here. The shop itself is very small. There are only a few seats since this place is more of a order to go place. The staff works very quickly to get your drinks made. Customers used to be able to earn points by giving their number to the cashier. They are currently working on a new system so they have reverted back to the card and stamps. The cards are laminated so the stamps rub off pretty easily. I have had to tape over it to make sure that it doesn't come off. I always get a regular milk tea with tapioca and every time I have ordered it, it taste the same. No complaints about their tea. This is always a great place to go to get bubble tea since it's in a convenient location. I think it's one of the only bubble tea spots in this neighborhood since there aren't too many Asian cafes around. read more

Gong Cha - Milk tea - Bubble Tea Near Me - Rego Park, New York

This place is a hit or miss. Asian guy who is the cashier is always looking miserable. They always mess up the order too. Place looks messy and dirty read more

This is a tiny gongcha in the middle of rego park shopping center. They are very compliant and aware of covid rules. In addition they are super quick and efficient. They always make sure to ask again what sweetness level you want since many people are unaware that it's something that can be requested. For reference 30% sweetness is actually pretty sweet. 50 is perfect for sweet lovers. Anything above May honestly be to sweet but to each their own :) read more

Gong Cha - Taro milk tea with boba 30% sweet - Bubble Tea Near Me - Rego Park, New York

The drinks are pricey, but well worth it! I love bubble tea, and this is my go-to bubble tea spot. My favorites are Dirty Brown Sugar Milk Tea, Matcha Strawberry Latte, and Milk Foam Oolong. I usually order one of these since they're my favorites. I'd like to try more bubble teas from them, but it's hard to choose since there are so many different flavors. The only one I didn't like that I tried was the lychee slush because it felt too watered down, and did not have much flavor. The texture was also odd and it wasn't smoothly blended. They also have the ice cream on the menu there, but do not offer it. The staff should remove it from the menu to avoid confusion. Every time I've asked about the ice cream, they say they don't offer it due to the contract in Rego Center - but if you don't offer it, why is it listed on the menu? When they switched from the old stamp card system to the Fivestars system, I was upset they wouldn't honor the stamp card I had since I had filled up the stamp card already. Most places would still honor it despite a change to the system, so I was disappointed in how they handled their stamp card system change. I will still go to this location though, since I love their bubble tea and there are no other bubble tea spots in the area. read more

Small kiosk in the middle of the Rego Center Mall. Gong Cha is a worldwide chain that I have had before and it is a solid bubble tea place. The drinks here are well made with good flavor. The only downside is that their cups are a little smaller than other places at similar sizes - we're talking a couple ounces but it's noticeable. Also, they are not too cheap with most drinks in the $5 to $6 range. I recommend the brown sugar flavor. read more

Gong Cha - Bubble Tea Near Me - Rego Park, New York

Perfect day to get a strawberry slush with bubbles. Highly recommended! It wasn't packed at all and social distancing is in effect. They were very nice. read more

Gong Cha - Strawberry slush - Bubble Tea Near Me - Rego Park, New York

Ahhhhhh! Look out for the shopping carts! The quality of Gong Cha drinks are better compared to most mainstream Bubble Tea joints. The hot or cold versions of the earl grey definitely have a great tea flavor with the ability to manage the sugar level a bonus. Gong Cha's are pretty efficient in general and this one was no different. It is a little pricey but it seems like many tea joints are trending upwards in costs so it is inline with other tea restaurants. That said, I'm not sure why but a majority of the Gong Cha's in Queens, NY are located inside malls where you would need to navigate a crowd for your sweet thirst quencher. This particular one is located in a very popular mall with a Costco that is downright messy on the weekends. I'm not interested in being a "Frogger" having to dodge oversized carts and shopping wagons for a cup of tea, albeit a good one. Parking is another negative with street parking almost nonexistent surrounding the mall and the available pay parking lot nearby doesn't really provide enough incentive for me to park and visit this Gong Cha. It would be great if they had a 15 minute free parking or validate with purchase with spots in front. As a result of these minuses, I generally avoid this area like the plague. There is also not many chairs inside to sit and relax. So to close, Gong Cha is pricey, I do enjoy the tea here, but I wish I didn't have dodge a shopping cart to get one. Gong Cha's in Queens, NY need to get out of the shadows of the mall scene! read more

It blows my mind the medium is $4.50 and the large is $5.15. Granted the L is a couple inches taller. 9 times out of 10 I get the 3 jewels (boba, custard & grass jelly) in earl grey milk tea or their hot coffee with cold cream. Always half sweet, very little ice. And it's definitely a good sweet at that. Every blue moon I might get a different milk-type tea and every green moon I'd get a fruit flavored tea. I love the smell couple feet away on the outside and permeating from within during the entire visit. I can't get enough of this $6 dessert in a cup that feels friendlier on the hips than a slice of cake, but I assure you it's no less addictive. And probably not even true. One honorable mention, the presumable college aged staff here are super courteous and efficient. Kudos & Thumbs way up to the management team. read more

This is a bubble tea kiosk in the Rego Center mall. It's on the first floor of the northern section of the mall. You walk inside to order. There's no indoor seating, though there's public outdoor-ish seating in this part of the mall. Digital point-of-sale system. Quick and efficient. read more

Gong Cha - Bubble Tea Near Me - Rego Park, New York

The employees were slow and unprofessional. The girl in the picture was really rude. The one facing the tea pot. I've saw her in QCM location a few time too. At first it was good, we order drinks from another employee. after she came to the front start marking drinks. She make the drink base on what she heard when ppl ordering. She grab the cup sticker later on. That's when she miss our order and made all the drink that was order after us. She talk LOUDLY and with eye rolling face expressions. Yelling and laughing while hold customer's cup. I wonder what kind of stuff will get in the the drink. I also saw her making a taro slushy while playing with another employee who wasn't working at that time. Hitting and laughing.... After waiting for a while, then, she saw the sticker for our drinks. She then yell at other coworker joking about "what! Why there's another drink!?" "I don't wanna making this drink!" Thank you for making our drink, but no we won't go back again. read more

Gong Cha - Bubble Tea Near Me - Rego Park, New York

This location is small, but convenient to where I live so it's where I go most for bubble tea. I used to also go to the 44th Street location in Manhattan, but this one is the one I go to the most. It took months to figure out their reward program because they kept switching things up. It meant that you could never tally enough points to get anything because of how often things were switched up. They went to one with your phone number, to one with a stamp card, and are back using a phone number now. During my last visit, they have a new female employee who was probably the most helpful out of anyone in the store that they've had previously. Usually when I ask for help in finding a caffeine free drink, the employees kind of shrug and dismiss it, and apparently some of the drinks that are marked caffeine free on their menu are not actually caffeine free according to staff. When asking about what bubble teas are caffeine free. She was able to point my husband to something I could drink when I named beverages I like. They made me a delicious brown sugar milk drink which I loved and will definitely be ordering again. I also like the lychee sparkler and strawberry drinks when they have those in season. Their strawberry bubbles are also delicious, and their tapioca pearls always taste great. When I'm drinking caffeine, I love their earl grey and fruity green tea beverages. I would definitely recommend any of those drinks to someone looking to fix their bubble tea craving at this location. read more

Nice location to get a drink while shopping! It's a little small, which I don't like, but service is always great. Drinks always taste amazing. read more

Ordered a taro milk slush here with 50% sugar content. The taro flavor was fairly faint but the drink was not excessively sweet, which is what I wanted. The tapioca were okay, gelatinous tasteless read more

Menu is barely a suggestion. Open till 11pm but there are no more bubbles after 7pm. Waffles aren't available at any time of the day. read more

This is my go-to Bubble tea shop to go to whenever I am shopping around Rego Center. The drinks never disappoint and the service is fast and great!! I would definitely recommend if you are around the area! read more

This was a disappointment, but probably more so only because my partner always eyes this place when we are in the area... so there was a high expectation with the nice branding. We both ordered two hot drinks (mine the matcha milk tea with red bean and his the taro milk tea with grass jelly). - The hot drinks were (as mentioned by another reviewer) lukewarm. Did we even need the cup sleeves? No, but I would have liked to have had a hot drink where I did need cup sleeves. - The matcha milk tea with red bean was pretty good, just the right amount of sweetness and overall enjoyable. - The taro milk tea with grass jelly.... was terrible. The taro drink is way too sweet, even with 50% sugar (it also has a bad texture, stay away). We also got bubbles instead of grass jelly, so that was disappointing. read more

Gong Cha - Bubble Tea Near Me - Rego Park, New York

Ordered ubereats I want no ice and it clearly says on the label, then what's the thing floating inside the drink??? My co worker ordered less ice and he got no ice, oh wow can you guys like, follow instructions please?? read more

Gong Cha - Bubble Tea Near Me - Rego Park, New York

I used to love this place, but after coming back after a couple months I realize how bad the boba here has become. $6 for the most watery, run down, salty (???) boba milk tea I've ever had. I could honestly not think of any other boba I've ever had that's quite as bad. Boba pearls were soggy, salty, and tasted so off that I'm convinced they must have changed the brand they use. Also there was a fly in there so anti-brownie points. read more

Gong Cha brand is one of the better bubble tea providers. I really like that they let you choose sugar and ice level. It would be the best if they can control the darkness of the tea! We went on a Tuesday afternoon and if was empty. We ordered a large black pearl tea with 50% sugar. It was consistent with all the other Gong Cha we been to before. The cashier was efficient in taking our order. The only bad thing was that as soon as she took care of the waiting customers, she was on a tablet. I think that is unprofessional. read more

This tea has been very popular in the Asian community. They have their own unique way to mix the perfect cup of tea. You can have it hot or cold. They have a board full of flavors and possible toppings to add... love it!!! read more

First-time customer of Gong Cha. I ordered the Milk coffee (tea?) with less sugar and light ice. It was kinda bland. It didn't have a distinct coffee flavor. Tasted more like black tea with milk. This bubble tea chain leaves me little to desire. read more

Not a very complex bubble tea shop, I definitely love it, very simple and good drinks!!